Alison Monroe, President NEEOPAwww.neeopa.orgManaging Director, SageCo Pty Ltdwww.sageco.com.au

generational diversity…towards 2020

what will we cover?

workforce ageing (5 mins)

...an overview of key risks, challenges, opportunities for action

MyJourney @ RTA NSW (5 mins)

…case study

‘The Year is 2020’ (35 mins)

…interactive session

NSW EEO Practitioners’ Association

www.neeopa.org 8 forums per year

networking

collaboration

share best practise

research

access to case studies

Bi annual ADES Survey

what is driving workforce ageing?

increased longevity

decreased fertility

baby boomers’ retiring

sample - workforce benchmarkingAge Band (ABS) <24 25-34 35-44 45-54 55+

Utilities Company

14% 18% 17% 31% 20%

Utilities Sector 8% 20% 29% 33% 10%

Total Workforce 19% 22% 24% 22% 13%

Population 18% 18% 18% 17% 29%

Snapshot of the data story:

• positive representation (14%) of new labour market entrants compared to Sector • fairly well balanced in the ‘prime age group’ 25-34 • 45+ age group (51%) significantly higher than industry (43%) and total workforce (35%) • staff aged 55+ represent a combined total of over 5 000 years of organisational knowledge!

© SageCo 2011

ageing workforce challenges

engage & retain mature workers support late career planning / transition to retirement capture critical knowledge create a flexible, multigenerational workforce attract mature age workers with skills and experience

include how to…

…what are your priorities?

what have they told us?

care giving is an issue

retain our knowledge and

expertise

support wanted for future planning

older workers marginalised by

younger managershappy to work longer, but differently

we want late career

opportunities

want to feel more valued

want to fully participate and stay engaged

want equal access to training and

promotion

Roads and Traffic Authority

MyJourney the story so far

Jeanette WenbornHR Partner

May 2011

The RTA workforce

•180 offices•20,000 km roads•5,000 bridges•3630 traffic signal sites

•7,000+ staff•2,500 staff aged 50+

What did we do?

2007 - 2009• 27 x RTA experts • 30 x knowledge transition

activities

2010 •20 x MyJourney seminars •650 participants aged 55+

The journey continues in 2011...

I have developed a flexible work proposal and/or spoken to my manager/HR

about flexible work options

13%

14%

73%

Yes

I plan to

No

MyJourney impact

I have undertaken a health check

52%

21%

27%

Yes

I plan to

No

MyJourney impact

I have taken steps to intentionally share my knowledge with others

45%

26%

29%

Yes

I plan to

No

MyJourney impact

MyJourney project

Critical project success factors…

•Executive advocacy – Chief Executive•Strong internal project driver / owner• Integration with HR Strategy •Workforce sustainability•Succession planning•Flexible work •Knowledge retention•Cultural change and engagement

hypothetical

The year is 2020

The Australian Government has hit target of accrediting 1000 organisations as ‘mature age friendly’ employers and service providers

To achieve this accreditation, your organisation has shown best practice in this area

What needs to happen between now and 2020 to make this happen?

Prepare a bullet point presentation to your CEO and Executive leadership team (who are sitting at the next table and to whom you will present your plans shortly...)

7 minutes

1. Quickly appoint a scribe / spokesperson

2. You have 7 minutes to brainstorm and capture key ideas to present to the executive team (refer to handouts)

3 minutes

1. Spokesperson stand up please

2. Move to the next table and take a seat

3. You have 3 minutes to present to the executive team

4. The executive team listen in silence and make notes

5. When the spokesperson has finished, turn your chair to face away from the group and await next step

3 minutes

1. CEO and Executive team discuss and debate the presentation• what would work?• what would not?• why?• what was missing?

2. Spokesperson listens in silence and jots down notes

5 minutes

1. Spokesperson returns to their original work team and debriefs

2. Refine the plan based on feedback

3. Determine the 3 ‘most important’ things that will be done and be ready to present

what do you now know?

                       

       what could be your next step?