Alice Casey, Involve: Web 2.0 and You: Local Government Conference

46
www.involve.or g.uk Online Participation

description

Public engagement and local government conference : empowering citizens to shape communities. A bit about what Web 2.0 offers to local government in the UK.

Transcript of Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Page 1: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

www.involve.org.uk

Online Participation

Page 2: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

• Public participation• Research• Practice• Cross-policy

www.involve.org.uk

Page 3: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

• Public participation not just online• Not for profit• Non-partisan• Online best practice and planning tool for public participation www.peopleandparticipation.net

Page 4: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

About you...

• Social networking site• Rated a service online• Read a blog• Commented on a blog• Written a blog

Page 5: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Who is online?• Over 60% of households (15million people)• Younger people...yet increasingly older people

Who isn’t?• The rest of us!• 60 and over• Socially excluded groups

But...more and more of us are going online!

Page 6: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

What are they doing?

• Finding out information on goods and services (circa 80%)

• Using email (circa 80%)

• Using government sites (circa 60% of existing users do this)

Page 7: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

What Web 2.0 can do for you.

Page 8: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

...hang on – what’s Web 1.0?

• Information-giving• Limited interactivity• One-way flow of information• Top-down structure• Old-fashioned websites...?!

Page 9: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Web 2.0 is . . . Jargon?• Participative• Seeking interaction and input• Two-way flow of information• Not top-down• Collaborative• User Generated Content

Page 10: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

What does that actually mean?

• Blogging• Social networking• Wikis• Forums and discussion groups

It is a tool to engage and involve people

Goes well with...• Tailored information provision• Multimedia• Accessible websites• Offline/ Face to Face Participation

Page 11: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

A few examples....

Page 12: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 13: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 14: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 15: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 16: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 17: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Blogs

• Made up of user-generated content

• Like a diary• Purpose defined by its owner• Individuals or groups

Page 18: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Blogging – Why bother?

• Sharing resources and knowledge• Building new and open networks• Developing ideas/innovating• Reaching out to draw in new voices• Transparency and better communication• Personal development/reflection

Page 19: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Why don’t we all just...blog?

1. Convinced I won’t have enough time or inclination to update it.

2. What’s the use? I won’t have anything interesting or useful to say that hasn’t already been said by someone wiser.

3. Blogging is something other people do - I’m a commenter not a writer! It’s just ‘not me’.

Page 20: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

My blogsperiment

Page 21: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Post blog reflections on...

1. Convinced I won’t have enough time or inclination to update it.

2. What’s the use? I won’t have anything interesting or useful to say that hasn’t already been said by someone wiser.

3. Blogging is something other people do - I’m a commenter not a writer! It’s just ‘not me’.

Page 22: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 23: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 24: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 25: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 26: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 27: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Blog in Groups

• Great way to start• Build a community• Take away the time-strain from

individuals• Share more!• All in one place - themed

Page 28: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 29: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 30: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Social Networks: A small selection

• Facebook www.facebook.com• Meetup www.meetup.com• YouTube www.youtube.com• Twitter www.twitter.com• LinkedIn www.linkedin.com• Flickr www.flickr.com• MySpace www.myspace.com• Bebo www.bebo.com

Page 31: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Why is it useful?

• Goes to the people• Organisational tools• Bridging online/offline• Convenience• Personal tailoring

Page 32: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 33: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 34: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 35: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 36: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 37: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 38: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 39: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 40: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

A word of caution...

• Discourage anonymity• Encourage personal responsibility• Consider disclaimers – provide freedom• Remain transparent-

motives+boundaries• Use your privacy settings tactically!• Be open to criticism – respond and use it!

Page 41: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 42: Alice Casey, Involve: Web 2.0 and You: Local Government Conference
Page 43: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

SummaryThere’s a great deal out there to use and explore The web as we know it is changing - and fastIt is worth investing time to see for yourself.

Other stuff...Specific tools like pledgebank, theyworkforyou Social bookmarking like del.icio.us, diggRSS feedreaders like bloglines, browser basedPersonalised startpage like pageflakes, netvibes

Page 44: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Take-Aways

• A Supplement not Substitute• Share Smarter• Nurture Innovation and Learning• Go to the People• Involve Users in Development• Evaluate

Page 45: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

A new kind of ending...

http://cased.wordpress.com

[email protected]

www.peopleandparticipation.netwww.icele.org

Share your thoughts and concerns. Find solutions with help from others!

Page 46: Alice Casey, Involve: Web 2.0 and You: Local Government Conference

Thanks to...

• Jared – creative commons image• ONS – statistical info• Tim Davies – inspiration for ‘reasons to blog’• Slideshare – this presentation will be made

available on slideshare.

See you online!