Alex Hayter Senior Brand Manager, Torn Banner...

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Collaboration, not competition Growing your community through studio partnerships Alex Hayter Senior Brand Manager, Torn Banner Studios

Transcript of Alex Hayter Senior Brand Manager, Torn Banner...

Page 1: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Collaboration, not competitionGrowing your community through studio partnerships

Alex HayterSenior Brand Manager, Torn Banner Studios

Page 2: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who
Page 3: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who
Page 4: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Who am I?Alex HayterMarketing guy at Torn Banner Studios

@alexhayter

Page 5: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Problem:●Majority of people you’re talking to already bought your game.●90% of your time is spent crafting marketing content for already-converted customers.

Page 6: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Solution:●Piggy-back a ride on other games’ communities

● … and offer a ride in return●Giddy up!

● Customers buy a LOT of games per device!●PC the second highest platform for attachment (Source: CEA The Future of Gaming / 2014)

Page 7: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who
Page 8: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

How to find partners

Page 9: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Finding partners: common themes●Chivalry =

●Also useful for determining easiest assets to create

Page 10: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Finding partners: common audience●Platform

●e.g. Steam●Community background

●e.g. Mod fans●e.g. Hardcore multiplayer

●Demographic ●e.g. Male 18-35

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Finding partners: Steamspy

46% of Chivalry players own Terraria

23% of Terraria players own Chivalry

SteamSpy “Related” feature

Page 12: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Finding partners: Steamspy

12% of Chivalry players own Banished

29% of Banished players own Chivalry

SteamSpy “Related” feature

Page 13: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Finding partners: Ask your community●What do they want? What are their other favourite games?●Your game community is the litmus test for new customers

Page 14: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

A “weighted” approach to cross-promos

Page 15: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Weighted approach to x-promos●Light

● Social media, light marketing materials, fan art / screenshot contests

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Light x-promo examples

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Weighted approach to x-promos●Medium

● Social media, light in-game textures● Joint sale promotions

Page 18: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Medium x-promo - Rocket League

Page 19: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Medium x-promo - NS 2

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Medium x-promo - Warframe

Page 21: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Weighted approach to x-promos●Heavy

● In-game art assets ● Joint sale promotions● Plus previous weights marketing + social

media

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Heavy x-promo - Killing Floor 2

Page 23: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Heavy x-promo - PAYDAY 2

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Heavy x-promo - Depth

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Managing workflow + comms●Skype vs. email●Be explicit about what you offer●Coordinate your message formats●Use each other's strengths

● and the strengths of your communities’

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Measuring success

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Measuring success●Chivalry sales before + after crossovers

Depth Rocket League, KF2 + PAYDAY2

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Steam Community

Cross promotions with KF2 + PAYDAY2

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Community responses

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Youtuber + press responses

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Player numbers●Growth during promotions

Killing Floor 2 crosspromo

PAYDAY 2 crosspromo

Page 32: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Steamspy “related”●track long-term growth of mutual players Percentage of owners of Killing Floor 2 who also own Chivalry grew from 36% to 44%

BEFORE AFTER

Page 33: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Steam marketing metricsSteam pop-up ad Huge spike in visits to store page

Update round of 90,000 clicks

Page 34: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who

Benefits to your teamFoster important cross-studio relationships- Mentorship + advice from other staff- Studios visits- Learn about other studio cultures, how

they work

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Thanks!

Torn Banner might be interested in collaborating with YOU!

Hit me up on Twitter @Alexhayter.

Page 36: Alex Hayter Senior Brand Manager, Torn Banner Studiostwvideo01.ubm-us.net/o1/vault/gdc2016/Presentations/Hayter_Alex... · Alex Hayter Senior Brand Manager, Torn Banner Studios. Who