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Alcatel-Lucent Hybrid Cloud Communications

Standard Offer

Chapter 06 - Video Conferencing and CollaborationOctober 2017 Offer - Ed.01 with October 2017 Golden RFPRef.: ENT_MLE_032575EN

ALE International All Rights Reserved © ALE International 2017

Copyright © ALE International 2017. All rights reserved

Passing on and copying of this document, use and communication of its contents not permitted without written authorization from ALE International.

Notice: The information presented is subject to change without notice. ALE International assumes no responsibility for inaccuracies contained herein. Copyright © ALE International 2017.

Disclaimer This documentation is provided for reference purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, this documentation is provided “as is” without any warranty whatsoever and to the maximum extent permitted. In the interest of continued product development, ALE International reserves the right to make improvements to this documentation and the products it describes at any time without notice or obligation.

Who Should Use this Document?As an introductory offer, this document can be used by ALE International vendors, clients, partners and associates involved with the implementation of ALE International systems.

This standard offer is the reference document including tags and questions for Golden RFP.

ENT_MLE_032575EN-ed1_2017-10Chapter 06: Video Conferencing and Collaboration

/27 Enterprise Communication SolutionsOctober 2017 Offer

(to remove all text formatted with a specific MS Word style (Golden RFP questions and answers), select one word in such a format, right-click and select: style/select all text with similar style, then press the "delete" key on your keyboard)

Table of contents

1 Introduction to video calling and conferencing________________________________________4

2 ALE International video offer_______________________________________________________9

2.1 Comfort offer______________________________________________________________________92.1.1 Description______________________________________________________________________________92.1.2 Illustration______________________________________________________________________________11

2.2 Premium offer____________________________________________________________________122.2.1 Description_____________________________________________________________________________122.2.2 Illustration______________________________________________________________________________13

3 HD video devices_______________________________________________________________15

3.1 8088 Smart DeskPhone_____________________________________________________________15

3.2 OpenTouch Conversation for PC______________________________________________________17

4 Partners for Premium offer_______________________________________________________18

4.1 Benefits for our customers__________________________________________________________18

4.2 Interworking reports_______________________________________________________________184.2.1 Polycom ecosystem______________________________________________________________________194.2.2 Vidyo ecosystem_________________________________________________________________________22

5 Appendix – Video Terminology____________________________________________________25

5.1 Resolution________________________________________________________________________25

5.2 Number of frames per second________________________________________________________25



1 Introduction to v ideo calling and conferencing For Golden RFP, For Solution handbook[SO: OXE 12.2.x – OT 2.3.x [Introduction to video calls and conferences] Explain how I can use video with your PBX and communication offers.

ALE International Response:

The ALE International offer includes all facets of video conferencing and collaboration: Call control (OmniPCX Enterprise engine) Media resources management (OmniTouch ACS engine) Access to infrastructure, internal and remote accesses Network management (OmniVista 8770 engine) Endpoints include deskphones and software applications

Video conferencing services provide: Peer to peer video call

Multi-party video conference using a multipoint control unit (MCU), offering participant presence according to one of the following operating modes:

o Selective presence (voice-activated video switching): only the speaker can be seen on-screen

o Continuous presence (video mixing): multiple parties can be seen on-screen at once



According to the MCU in use, end-users can benefit from video operations from the Alcatel-Lucent 8088 Smart DeskPhone, the OpenTouch Conversation for PC soft client, or a third-party endpoint.

The 8088 Smart DeskPhone offers an intuitive HD video user experience. When at their desk, executives and managers will enjoy comfortable business communications that can be escalated to peer-to-peer or multi-party HD video sessions with a single tap. The 8088 Smart DeskPhone also offers an HDMI output for screen replication on an external monitor - which is an opportunity to transform a significant number of regular meeting rooms into video-enabled conference rooms (also known as huddle rooms).

The OpenTouch Conversation for PC client improves collaboration and increases efficiency with advanced, streamlined business conversations that can include multiple parties, persistent conversations, content sharing, annotations and high-quality video conferencing.



OpenTouch communications can operate with one or several media: Audio only Audio and data sharing Audio and video (including video escalation) Audio, video and data sharing (including video escalation)

Peer-to-peer video conversations rely on direct RTP. Quality and performance depend on network configuration and video equipment (codec/webcam).

A multi-party video conference is a session between three or more participants. Depending on video conference requirements, CPU processing requirements can differ. An external video MCU, which is a dedicated hardware solution, is required for multi-party video conference with continuous presence. Participants can use the endpoint of their choice according to the MCU in use: 8088 Smart DeskPhone or OTC PC soft client or third-party endpoint.

There are two types of conferences: Scheduled Meet-me

A Scheduled conference is a collaboration session organized in advance, where: The date, time, duration, and possible repetition of the conference are defined

using the OTC PC, OTC Smartphone or Outlook.



Conference participants receive dial-in numbers and a conference invitation URL. If Outlook is used to schedule the conference, participants receive an Outlook Calendar appointment.

Multiparty video conferencing is managed by either the OpenTouch server or an external video multipoint control unit, depending on system configuration.

A Meet-me conference is “reservationless”. It is a scheduled conference with a duration that is not limited. The conference “room” is always open and can contain persistent chat conversations and documents.A meet-me conference provides dial-in phone numbers and conference invitation URLs (meeting URL).

Access to scheduled or meet-me conferences can be protected for an additional layer of security (leader/participant access codes and audio/web passwords).

For scheduled and meet-me conferences with more than three participants, the conferencing option must be purchased.

As mentioned above, there are two main modes of multiparty video conferencing: Selective presence (voice-activated video switching) Continuous presence (video mixing)

Selective presence means that only one participant video is displayed on screen at any specific time. This applies to presentations where the speaker must be seen by all audience members.In this context, the multiparty video conference can be handled by the embedded OpenTouch software or an external hardware MCU solution.Generally, with a software solution:

All the devices connected to the conference must be running with the same video codec—codec conversion is not possible

There is no resolution adaptation There is no possible framing modification

When the speaker changes, the new video stream is selected and broadcast to all participants thanks to the VAD mechanism (Voice Activity Detection). To ensure image quality on each video endpoint, all video clients must have the same configuration in terms of supported codecs, resolution and framing.

Continuous presence implies the use of an external hardware MCU solution in charge of building the participants view as a gallery (lay-out according to the number of participants).In addition, in partnership with major video conferencing players, ALE International offers:

Full HD (1080p) videoconference facilities, to ensure optimum conference room conditions

Multipoint Control Unit (MCU) Telepresence (HD video on a one-to-one scale)



Administration solutions to pilot and configure all the devices from a central platform

Recording platform for video streaming[End of response]



2 ALE International video offer For Golden RFP, For Solution handbook[SO: OXE 12.2.x – OT 2.3.x [ALE International video offer] List the features available for your different video communication offers.

ALE International is committed to providing the suitable offer to our customers according to their expected level of video services.

Video services Comfort offer Premium offer

Peer-to-peer video call ü ü

Scheduled video conference ü ü

Selective video presence (voice-activated video

switching)ü ü

Continuous video presence (video mixing) û ü

Guest with video capability û ü

Multi-device support(deskphone, desktop, smartphone, tablet)

û ü

Video recording & playback û ü

Video streaming û ü

[End of response]

2.1 Comfort offer 2.1.1Description For Golden RFP, For Solution handbook[SO: OXE 12.2.x – OT 2.3.x [ALE International Comfort offer] What devices would I need for a video service covering simple peer to peer communications and occasional video conferences?


The Comfort offer covers the mid-market segment, which requires basic video services such as peer-to-peer, scheduled conference and selective presence. To meet market



needs, ALE International promotes the OpenTouch product portfolio (OTMS server and endpoints provided by ALE International).

OpenTouch video services

Participants Narrowband audio

Wideband audio

HD video peer-

to-peer

HD video conf. with

selective presence

HD video conf. with

continuous presence

IM Content sharing

8088 SIP deskphone ü ü ü ü û û (*) û (*)

OpenTouch Conversation PC

userü û ü ü û ü ü

OpenTouch Conversation Web

userü ü û û û ü ü

OpenTouch Conversation

Smartphone userü û û û û ü û (*)

(*) OTC PC, OTC PC One or OTC Web app is requested.[End of response]



2.1.2 Illustration



2.2 Premium offer 2.2.1Description For Golden RFP, For Solution handbook[SO: OXE 12.2.x – OT 2.3.x [ALE International Premium offer] What devices would I need for a robust video service covering multiple peer to peer communications and regular, flexible video conferences?


The Premium offer covers a richer video service portfolio requested by medium/large companies, including the vertical market. Additional features such as high definition, telepresence, recording and multi-device support are typically demanded by medium/large companies.To meet market needs, ALE promotes interoperability with a video technology partner, which is either Polycom or Vidyo, so that our combined product portfolios deliver the expected package (i.e. a synergistic product portfolio - rich telephony combined to value added video services).Partner video endpoints are connected from the partner solution infrastructure and linked to the OmniPCX Enterprise ecosystem via a SIP trunk.



Partner video services

Participants Narrowband audio

Wideband audio

HD video peer-

to-peer

HD video with

selective presence

HD video with

continuous presence

IM Content sharing

8088 OmniPCX Enterprise SIP

deskphoneü ü ü ü ü û (*) ü (**)

OpenTouch Conversation PC

userü û ü û û ü (*) ü (*)

OpenTouch Conversation

Smartphone userü û û û û ü

(***) û

(*) OTC PC, OTC PC One or OTC Web app is requested.(**) The 8088 OmniPCX Enterprise SIP device can display a <Content sharing> video stream provided by Partner infrastructure.(***) OTC Smartphone app is requested.[End of response]

2.2.2 Illustration



3 HD video devices 3.1 8088 Smart DeskPhone For Golden RFP, For Solution handbook[SO: OXE 12.2.x – OT 2.3.x [HD video equipment 8088 Smart DeskPhone] Can you provide a telephone set with HD video, including an HDMI connector?


The Alcatel-Lucent 8088 Smart DeskPhone is a sleek and intuitive deskphone designed for professionals. Its 7-inch vivid touch screen, Bluetooth® handset and built-in camera offer a smooth multi-media user experience, with outstanding wideband audio and HD video conversations.

The 8088 Smart DeskPhone also offers an HDMI output for screen replication, and dedicated video HD display on an external monitor – which is an opportunity to transform a significant number of regular meeting rooms into video-enabled conference rooms.



Services Video calling and conferencing Video escalation

Display Seven-inch screen graphical TFT-LCD

color touch screen display Wide video graphics array (WVGA):

800x480, 16:9 format External display through HDMI: up to

1280x720Video

H264 Baseline Profile Level 3.0 Picture-In-Picture (self-preview

overlay) Hot-plug/unplug for an external USB

camera HD video display through an HDMI

output Internal HD camera

ü 720p at 25 fpsü 5 MP

Mechanical shutter for privacy

[End of response]



3.2 OpenTouch Conversation for PC For Golden RFP, For Solution handbook[SO: OXE 12.2.x – OT 2.3.x [OTCPC] Can you provide a computer software solution that covers all typical telephone features along with video capabilities and conference options?


The OpenTouch Conversation for PC enhances collaboration and communication within the enterprise. Users benefit from multimedia conversations with high-quality voice and video, instant messaging, presence and embedded collaborative sessions.

A transparent price per user policy ensures that you only pay for the services you need and are not forced to purchase oversized hardware and software.[End of response]



Services Video call and

conferencing Video escalation Schedule a video

conference from OTC PC Schedule a video

conference from the Outlook calendar (provided the OpenTouch conferencing add-in has been installed)

Escalate to collaboration Share a presentation or

desktop during video conferencing

Video H.264/AVC codec Baseline profile Levels 1.3, 3 and 3.1 HD 1280x720 at 30 fps SD 720x576 at 25 fps VGA 640x480 at 30 fps CIF 352x288 at 30 fps Dynamic jitter buffer (1

frame) Packet Loss Concealment

4 Partners for Premium offer 4.1 Benefits for our customers For Golden RFP, For Solution handbook[SO: OXE 12.2.x – OT 2.3.x [ALE International partners for video premium offer] Do you rely on third party video equipment to ensure an excellent service?


Rich telephony combined to value added video services

Video services Premium offer

Peer-to-peer video call ü

Scheduled video conference ü

Selective video presence (voice-activated video

switching)ü

Continuous video presence (video mixing) ü

Guest with video capability ü

Multi-device support(deskphone, desktop, smartphone, tablet)

ü

Video recording & playback ü

Video streaming ü

An infrastructure-agnostic solution (i.e. ready for CPE or Cloud deployment) On-premise: investment protection of installed base (no need to replace systems

or sets) Cloud: accompanying our customers to Cloud migration at their own pace,

flexibility in collaboration usage, integration with PBX Tested and proven Worldwide coverage

[End of response]

4.2 Interworking reports For Golden RFP, For Solution handbook



[SO: OXE 12.2.x – OT 2.3.x [ALE International partners for video premium offer] If using third party video equipment how can you guarantee the excellence of the service?


4.2.1Polycom ecosystem Servers

‘RealPresence Distributed Media Application’ for endpoint registration, call processing and media resource management

‘RealPresence Platform Director’ and ‘RealPresence Resource Manager’ for management applications

‘RealPresence Collaboration’ makes use of a MCU for audio and video conferencing resources (*)

‘RealPresence Capture’ for recording, playback and streaming capabilities (*)Hardware endpoints

• RealPresence Group Series• RealPresence Trio• HDX Series• RealPresence Group Convene (*)• RealPresence Debut (*)

Software endpoints• RealPresence Desktop (Windows and macOS)• RealPresence Mobile (iOS and Android)

(*) not part of interworking report

Application Partner Program Interworking Report (CPE mode) hosted at https://applicationpartner.alcatel-lucent.com/aluaapp/faces/aapp/pages/PartnerBrief.jspx?reference=POLYCOM_VIDEO



https://applicationpartner.alcatel-lucent.com/aluaapp/faces/aapp/pages/PartnerBrief.jspx?reference=POLYCOM_VIDEO

https://applicationpartner.alcatel-lucent.com/aluaapp/faces/aapp/pages/PartnerBrief.jspx?reference=POLYCOM_VIDEO

Case 1 - Join a Polycom video conference (OmniPCX Enterprise + Polycom ecosystem)

Case 2 - Join a Polycom video conference (OmniPCX Enterprise + OTMS + Polycom ecosystem)

Note: in this case, OTMS video MCU is deactivated (dual brain for video MCU is not permitted)



Peer to peer video

call * Make call with

hold/retrieve capability for privacy

reason * Release call

8088 Smart DeskPhone

Premium DeskPhone ISDN Interface OTC PC

RealPresence Group 500 (SIP)

(Audio/Video) (Audio) (Audio)

(Audio/Video)

RealPresence Trio Visual +

HDX 7000

RealPresenceDesktop Windows

RealPresence macOS

RealPresence Mobile for iOS (smartphone

& tablet)

RealPresence Mobile for Android

(smartphone & tablet)

RealPresence Group 500 (H.323) not supported



Polycom video conference



* Make call with hold/retrieve

capability for privacy reason

* Release call


(Audio/Video)

Polycom video conference 8088 Smart DeskPhone

Video and content sharing

A composite stream made of <Content> and <Participants video>

is displayed on 8088.Polycom controls the capability to send only the <Content>

stream.

4.2.2Vidyo ecosystem Servers

VidyoPortal for management and call control (centralized web based administrative interface, authentication, user self-service to host/join/moderate meetings)

VidyoRouter for media routing and video optimization (dynamic video optimization, multiparty conferencing, firewall traversal)

VidyoGateway for connection with SIP systems, content sharing support and secure communication

VidyoReplay for recording and webcasting (*) Vidyo Server for WebRTC (*) VidyoVoice for voice service for Vidyo system (*)

Personal endpoints• Vidyo Neo (Windows, mac OS, WebRTC)• Vidyo Mobile (iOS and Android) (*)

Group endpoints• VidyoRoom (*)

(*) not part of interworking report

Application Partner Program Interworking Report (CPE mode) hosted at https://applicationpartner.alcatel-lucent.com/aluaapp/faces/aapp/pages/PartnerBrief.jspx?reference=VIDYO_VIDEO



https://applicationpartner.alcatel-lucent.com/aluaapp/faces/aapp/pages/PartnerBrief.jspx?reference=VIDYO_VIDEO

https://applicationpartner.alcatel-lucent.com/aluaapp/faces/aapp/pages/PartnerBrief.jspx?reference=VIDYO_VIDEO

Case 1 - Join a Vidyo video conference (OmniPCX Enterprise + Vidyo ecosystem)

Case 2 - Join a Vidyo video conference (OmniPCX Enterprise + OTMS + Vidyo ecosystem)Note: in this case, OTMS video MCU is deactivated (dual brain for video MCU is not permitted)



Peer to peer video call * Make call with hold/retrieve capability for privacy reason * Release call



Vidyo Neo Windows (Audio/Video) (Audio) (Audio)

(Audio/Video)Vidyo Neo mac OS

Vidyo video conference



* Make call with hold/retrieve capability for privacy reason * Release call


(Audio/Video)

Vidyo video conference 8088 Smart DeskPhone

Video and content sharing

The video source switching is under Vidyo control –either <Content> stream or <Participants> stream.

The 8088 displays the last shared video source activated from Vidyo world.

[End of response]



5 Appendix – Video Terminology 5.1 Resolution For Golden RFP, For Solution handbook[SO: OXE 12.2.x – OT 2.3.x [Video terminology] Can you tell me what I need to know concerning video resolution?


Video resolution is generally expressed in pixels rather than in pixels per inch. This corresponds to the number of pixels in the columns and rows of the video display. A video resolution of 1280x720 corresponds to a grid of 1280 by 720 pixels.Different resolution standards have been developed over time to achieve an improved image definition in gradually bigger displays.

Picture ratio

QVGA VGA XGA WXGA SXGA CIF 4CIF HD 720

HD 1080

11/9 352x288

704x576

5/4 1280x1024

4/3 320x240

640x480

1024x768

8/5 1280x800

16/9 1280x720

1920x1080

By convention, many manufacturers refer to a resolution according to the width of the display, so that 1080p corresponds to full HD.Image resolution has a great impact on the necessary calculation process and bandwidth: there are nine times more pixels to process with HD video compared to CIF.[End of response]

5.2 Number of frames per second For Golden RFP, For Solution handbook[SO: OXE 12.2.x – OT 2.3.x [Video terminology] Can you tell me what I need to know concerning the number of frames per second in video?


The number of frames per second corresponds to the number of fixed images displayed on the screen by the video device in the span of one second.



The letter "p" indicates that frames are displayed in a progressive manner. When display is interlaced, convention uses the letter "i".This number of frames is often provided along with the resolution, so that 720p30 indicates a 720p vertical resolution, where images are refreshed 30 times per second.[End of response]

END OF DOCUMENT



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