Alberta Water Waste Water Course
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Transcript of Alberta Water Waste Water Course
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The Alberta Water and Wastewater Operator Certification program requires that operators have post secondary education, or equivalent, to meet the requirements for Levels III and IV certification. Certification program administrators across North America recognize that many operators have not had the opportunity to attend formal post secondary education programs. Therefore, the Continuing Education Unit (CEU) system can be utilized by operators to gain the equivalent of post secondary education.
The following CEUs have been provided:
CORE COURSES
ROLE OF THE SUPERVISOR – 0.8 CEUs Public Works Institute Level 1 – CORE Course Supervisors have many responsibilities in today’s dynamic business environment. Major topics to be covered are: guidelines for making the successful transition from employee to supervisor, qualities of an effective supervisor, the relationship between supervisors, middle managers and top management and the supervisor’s role in facilitating team development. EFFECTIVE LEADERSHIP SKILLS – 0.8 CEUs Public Works Institute Level 1 – CORE Course Participants will be able to identify the traits and styles of effective leaders through the study of leadership theories. Opportunities will be provided for the student to develop essential leadership skills through study, participation, and observation of the application of these skills. The course encourages participants to develop their leadership potential and to engage in productive leadership behaviour. EFFECTIVE COMMUNICATION SKILLS – 0.8 CEUs Public Works Institute Level 2 – CORE Course Want to learn more about the dynamics of effective communications? Participants will learn to apply effective listening, speaking and writing skills to recognize barriers to communication. Ensuring that people understand each other is a fundamental challenge in organizations today. Note: BMCP901 could be used for advance credit purposes. HUMAN RESOURCES MANAGEMENT – 0.8 CEUs Public Works Institute Level 2 – CORE Course Supervisors require a guide to basic human resource management practices focusing on the areas of recruitment and selection, training employees and performance evaluation. MOTIVATING & COACHING FOR IMPROVED PERFORMANCES – 0.8 CEUs Public Works Institute Level 3 – CORE Course
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Acquire an understanding of motivational theories and have opportunities to apply them. The emphasis is on managing individual differences for increased productivity and job satisfaction. Techniques in coaching for improved performance will also be studied. DELEGATING/ASSIGNING TASKS EFFECTIVELY & DEVELOPING TEAMWORK – 0.8 CEUs Public Works Institute Level 3 – CORE Course The focus of this course will be an examination of when and how to delegate effectively and the role of the team approach. Other topics to be covered are: use of delegation as a motivational tool; design of procedures for assigning tasks effectively; methods for gaining employee agreement; characteristics of productive teams and barriers to teamwork.
LEVEL 1 ELECTIVES
DIVERSITY IN THE WORKPLACE – 0.8 CEUs LEVEL 1 ELECTIVE Managers/supervisors need skills and strategies to recognize and address the challenges faced from a diverse workforce. Participants will analyze their human resource systems and identify the changes needed to capitalize on diversity. FINANCIAL ADMINISTRATION FOR NON-‐FINANCE STAFF – 0.8 CEUs LEVEL 1 ELECTIVE Learn the principles of the budgeting and accounting cycle. Topics covered will include basic financial statements, internal control systems, basic accounting terminology, financial responsibility, ways to monitor expenses and explain variances and purchasing and inventory control systems. INTRODUCTION TO PROJECT MANAGEMENT – 0.8 CEUs LEVEL 1 ELECTIVE Introduce yourself to the essential processes, terminology and elements of project management! Your professional success depends upon a deep un-‐ derstanding of the strategies of project management. You will learn the basic strategies and many sophisticated techniques used in effective project man-‐ agement. You will also examine the project life cycle, project management’s relationship to other disciplines, and the essential role of a project manager. LEADERSHIP IN SAFETYMANAGMENT – VARIOUS LEVEL 1 ELECTIVE This course is offered externally through Alberta Municipal Health & Safety Association and or the Alberta Construction Safety Association. INTRODUCTION TO THE PUBLIC WORKS PROCESS TBA – COURSE IS IN DEVELOPMENT
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LEVEL 2 ELECTIVES
INCREASING PRODUCTIVITY/IMPROVING EMPLOYEE WORK HABITS THROUGH PERFORMANCE MANAGEMENT – 0.8 CEUs LEVEL 2 ELECTIVE The supervisor must be able to recognize ways to improve and simplify subordinates’ work while making the best use of the resources available to work units. The team leader must also be able to translate company regulations with regards to absenteeism, repeated lateness, drug and alcohol abuse into codes of conduct meaningful to the employee, in both a unionized and non-‐unionized workplace. EMPLOYEE RELATIONS – 0.8 CEUs LEVEL 2 ELECTIVE Managers require a practical guide that focuses on commonly occurring employee relations practices and problems such as conflict resolution and positive discipline. TIME/STRESS MANAGEMENT – 0.8 CEUs LEVEL 2 ELECTIVE Time management and stress management coping skills are the focus of this session. You will identify areas in your work environments where you need to become a better time manager. Opportunities will also be provided to set short-‐term and long-‐term goals as you apply to time and stress management. MANAGING CHANGE – 0.8 CEUs LEVEL 2 ELECTIVE Organizations are constantly faced with change. Phases of change will be studied and participants will be given an opportunity to apply the phases of change. Planned change strategies and reasons we resist change will also be studied. BUSINESS LAW & LEGAL ISSUES – 0.8 CEUs LEVEL 2 ELECTIVE Learn the business legal environment with an emphasis on contractual obligations and employers’ responsibilities. NAIT EMERGENCY MANAGEMENT CERTIFICATE PROGRAM NOT OFFERED BY THE ASSOCIATION, ONLY RECOGNIZED FOR CEUs
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LEVEL 3 ELECTIVES LABOUR RELATIONS – 0.8 CEUs LEVEL 3 ELECTIVE Explore the supervisor’s rights and obligations in relation to the collective agreement through a study of the negotiating process, grievance procedure, disciplining procedure and work stoppage situation. PROBLEM SOLVING & DECISION MAKING – 0.8 CEUs LEVEL 3 ELECTIVE This intensive session will provide participants with some practical tools for identifying problems and techniques for reaching good decisions. Participants will apply problem identification and decision-‐making tools to come to a “best” solution in a climate of diversity. The course will compare and contrast group decision-‐making and individual decision-‐making and study techniques for improving both. CONDUCTING INTERVIEWS & MEETINGS – 0.8 CEUs LEVEL 3 ELECTIVE Types of interviews between supervisors and subordinates and ways to conduct effective interviews will be studied. The second half of the course will discuss the nature and purposes of meetings and how to conduct effective meetings. Finally, there will be an examination of the formation, function and value of committees. NAIT EMERGENCY MANAGEMENT DIPLOMA PROGRAM NOT OFFERED BY THE ASSOCIATION, ONLY RECOGNIZED FOR CEUs