AL India 2009 Deepak Jain Hero Honda Motors Ltd.

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    The Logist ics Challengesof India

    Aut omot ive Logist ics I ndia Conference3 rd December, 09, Pune

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    Logist ics is an I nt egrated Management of t heFlow of Goods & I nformat ion from t he Suppliert o the Customer & Back

    Logistics

    Logistics

    Supplier ReplenishmentTransportation

    InboundOperations

    TransportationOutbound

    AssociateStores

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    Perspectiveon

    Tw o Wheeler I ndust ry

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    Overall Volumes : I ndian 2-Wheeler I ndust ry

    5.6

    6.6

    7.6

    8.5

    8.18.5

    0

    2

    4

    6

    8

    10

    2003-04 2004-05 2005-06 2006-07 2007-08 2008-09

    Nos. in Million

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    16%

    4%4%

    76%

    Passenger Vehicles ( PVs ) Commercial Vehicles (CVs)

    Three Wheelers Two wheelers

    In terms of Nos.

    Tot al Domest ic Vehicle Sales in 2008-09 : 9 .72 Mil lion

    I ndian Automobile I ndust ry -

    Segmentation

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    Size ~ 7.5 million Unit s (08 09)

    Tw o-w heeler Segment s - Domest ic

    Scooter

    16%

    Mopeds

    6%

    Motorcycles

    78%

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    Second Largest in t he w orld

    5 Tim es t he size of I ndian Passenger Car Market

    1 m illion I ncrement al Cust omers every year

    Over 16000+ Customer Touch point s

    Over Half a mil l ion Employed Direct / I ndirect

    I ndian Tw o Wheeler I ndust rySource: SIAM

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    HERO HONDA MOTORS LI MI TEDA Joint Vent ure w it h Honda Motor Co. Ltd., Japan

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    Plant s & Off ices

    Haridwar Plant

    Corporate Office, New Delhi

    Registered & Corporate Offices

    North Zone Office, New Delhi

    West ZoneOffice, Pune

    South Zone Office,Bangalore

    East Zone Office,Kolkata

    Zonal Offices

    Dharuhera Plant

    Gurgaon Plant

    Plants

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    Dharuhera Plant (Haryana)

    Area 2,41,000 Sq. Mt rs.

    Product ion Started- 1985

    Capacit y 6000 VPD

    Gurgaon Plant (Haryana)

    Area 2,55,000 Sq. Mtrs.

    Product ion St arted- 1997

    Capacit y 6000 VPD

    Haridw ar Plant (Ut taranchal)

    Area 4,69,000 Sq. Mtrs.

    Product ion St arted- April 2008

    Capacit y 5000 VPD

    PLANTS : Area & Product ion Capacit y

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    Fig. in Million (Nos.)

    Sales Trend 2 Wheelers

    04-05 05-06 06-07 07-08 08-09

    3.72

    3.34

    2.62

    3.00

    3.34

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    PARTS OPERATI ONS

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    9 To achieve the goal of Highest Customer Sat isfact ion

    9 To obtain t he Best Serv ice Rat io

    9 To make available t he Part s at Reasonable Pr ice

    9 To deliver t he consignment s w it h Shor t est Lead Tim e

    9 To maint ain t he Opt imum Safet y

    Obj ect ives of Part s Division

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    Service Support Coverage

    Regular Models - 16

    Non Current Models - 37

    Tot al Models - 53

    Tot al 2 Wheeler Populat ion - 25.5 Mil lion

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    Nat ional Part s Cent re

    Total Covered Area - 19500 Sq. Mt rs.

    Par ts Range (SKUs) - 13000 Nos.

    Manpow er - 510 Nos.

    Operat ions Span - 2 Shif t s

    Channel Coverage - 735

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    HHML

    Dealer Stockist

    Other Channel Part ners/Replacement Market

    Dist r ibut ion Flow

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    Logist ics Challenges

    How can I manage the stocksof Non Current Parts?

    How can I manage the stocksof Non Current Parts?

    How do I reduce the LeadTime for Order Execution?

    How can I Identify and co-

    relate Parts accurately?

    How do I reduce the LeadTime for Order Execution?

    How can I Identify and co-

    relate Parts accurately?

    How can I manageDemand Fluctuation?

    How do I manageSKUs Proliferation?

    How do I tackle the issueof Counterfeiting?

    How can I manageDemand Fluctuation?

    How do I manageSKUs Proliferation?

    How do I tackle the issueof Counterfeiting?

    How can I reduceInventory?

    How do I controlDiscrepancy in Stocks?

    How can I reduceInventory?

    How do I controlDiscrepancy in Stocks?

    InternalProcessing

    InternalProcessing

    InboundInbound OutboundOutbound

    Complexity Management

    Obsolescence Management

    Delivery Management

    Quality Management

    Cost Management

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    Demand Fluctuat ion

    Const ant Monit oring t o capture dynamism ofCategory-f lip of Part s

    Flexible Product ion Capacit ies at Vendors End

    Logist ics Challenges & Solut ions

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    Exponent ial Grow th in SKUs

    Opt imal Ut il izat ion of Storage Space

    Re-addressing of Part s t o accommodate Flexibil it y

    Logist ics Challenges & Solut ions

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    Counterfeit ing I ssue

    High Secur it y MRP Label

    Special Design Packaging

    Customer Educat ion

    - I nformat ion on I nternet- I nform at ion in Ow ners Manual

    Logist ics Challenges & Solut ions

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    High I nventory

    Daily Supply of Fast Moving / High Volume Part s

    DOL (Direct -On-Line) supply st atus conferredon Vendors

    Logist ics Challenges & Solut ions

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    Discrepancy in Stocks

    Snap shot Alm anac at Receipt St age

    End-to-End Bar Coding in Operat ions

    Usage of Scanned Data for generat ion ofPacking Slip & I nvoice

    Logist ics Challenges & Solut ions

    Logist ics Challenges & Solut ions

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    Higher Lead Time

    On- line Punching of Orders

    On- line Tracking of Various Stages of Order Execut ion

    Loading of Out bound-shipment based on Scanned Data

    Uploading of Despatch Details for Channel Part ners

    Uploading of Receipt Det ails as POD

    Logist ics Challenges & Solut ions

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    Diff icult y in I dent if icat ion /

    Co-relat ion of Part s

    e-Catalogues for all Regular & Non Current Modelsfor Channel Part ners

    Logist ics Challenges & Solut ions

    e-Catalogue CD for Replacement Market

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    Non Current / Obsolet e Part s

    Maintenance of Dies & Gauges at Vendors End

    I ncreased inventory t o accommodate Opt imumBatch Size

    Logist ics Challenges & Solut ions

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    Fut ure Out look

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    Economy is show ing an upw ard t rend and expect edto stay on a decent Grow th Traject ory

    Motorcycles w ill cont inue to be t he mainstay ofTw o-Wheeler Grow th

    Motorcycles t o grow at CAGR of 8% to 10%

    Gearless Scooters at 12% to 15%

    Overall Tw o-Wheeler CAGR expected t o be

    9% to 10% in t he next f ive years

    Fut ure Out look

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    Focus Area

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    A more robust Solut ion needs to be ident if ied for Non-CurrentPart s in t he w ake of shor t ened Product Life-Cycle

    Count erfeit Part s menace needs t o be curbed w it h t he iron hand in

    associat ion w it h I ndust ry, SI AM & st rong enforcement of Law

    Redressal of Logist ic I ssues associated w it h t he for t hcomingimplementation of t he GST

    To share / exchange thought s amongst t he Logist ics Fratern it y t oimprove Genuine Part s Business for w hich Aut omot ive Logist ics

    has provided a decent plat form

    Focus Area

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    THANKS