AKTTAP Macalady Principles of Project Management

52
Principles of Project Management

description

project management guide

Transcript of AKTTAP Macalady Principles of Project Management

Page 1: AKTTAP Macalady Principles of Project Management

Principles  of  Project  Management  

Page 2: AKTTAP Macalady Principles of Project Management

Topics  To  Be  Covered  

•  Principles  •  Knowledge  Areas  •  Risk  Management  •  Scheduling  •  Project  Administra?on  

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Basic  Principles  of  Project  Management  

•  What  is  Project  Management  •  Project  Management  Process  •  Process  Flow  Charts    

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What  is  a  Project?  

•  A  temporary  endeavor  undertaken  to  create  a  unique  product  or  service.  

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What  is  Project  Management?  

•  The  applica?on  of  knowledge,  skills,  tools,  and  techniques  to  project  objec?ves  to  meet  stakeholder  needs  and  expecta?ons.  

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Who  are  Stakeholders?  

•  Individuals  and  Organiza?ons  •  Ac?vely  Involved  in  Project  •  Interests  Affected  by  Project  

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Leadership  Skills  

•  Vision  and  Strategy  •  Establishing  Direc?on  •  Aligning  People  •  Communica?ng  •  Nego?a?ng  •  Mo?va?ng  and  Inspiring  •  Influencing  Organiza?ons  •  Overcoming  Barriers  to  Change  

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Management  Skills  

•  Planning  •  Finance  and  Accoun?ng  •  Personnel  Administra?on  •  Technology  •  Organiza?onal  Development  •  Delega?on  •  Team  Building  •  Conflict  Management  •  Solving  Problems  

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Communica?on  Skills  

•  Wri?ng  •  Listening  •  Speaking  •  Presen?ng  •  Media  Rela?ons  •  Mee?ng  Management  

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Project  Phases  

Ini?a?on  

Planning  

Execu?on  

Control  

Closeout  

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The  Key  to  Success?  

• People!!!  

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Project  Management  Knowledge  Areas  

•  Integra?on  Management  •  Scope  Management  •  Time  Management  •  Cost  Management  •  Communica?ons  Management  •  Quality  Management  •  HR  Management  •  Procurement  Management  •  Risk  Management  

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Integra?on  Management  

•  What  is  it?  – Making  choices  about  where  to  concentrate  resources  and  effort    

– An?cipa?ng  poten?al  issues  – Addressing  these  issues  before  they  become  cri?cal  

– Coordina?ng  work  – Making  trade-­‐offs  among  compe?ng  objec?ves  and  alterna?ves  

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Scope  Management  

•  The  process  required  to  ensure  that  the  project  includes  all  of  the  work  required,  and  only  the  work  required,  to  complete  the  project  successfully.  

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Scope  Management  

•  Scope  Planning  – How  the  project  scope  will  be  defined,  verified,  controlled,  and  how  the  WBS  will  be  created  and  defined  

•  Scope  Defini?on  – Developing  a  detailed  project  scope  statement  as  the  basis  for  future  project  decisions  

•  Create  WBS  – Major  project  deliverables  into  smaller  more  manageable  components  

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Scope  Management  

•  Scope  Verifica?on  – Acceptance  of  the  completed  project  deliverables  

•  Scope  Control  – Controlling  changes  to  the  project  scope  

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Cost  Management  

The  process  involved  in  planning,  es?ma?ng,  budge?ng  and  controlling  costs    

•  Cost  Es?ma?ng  – Developing  an  approxima?on  of  the  costs  of  the  resources  needed  to  complete  project  ac?vi?es  

•  Cost  Budge?ng  – Aggrega?ng  the  es?mated  costs  of  individual  ac?vi?es  or  work  packages  to  establish  a  cost  baseline  

•  Cost  Control  –  Controlling  changes  to  the  project  budget  

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Communica?ons  Management  

•  The  processes  required  to  ensure  ?mely  and  appropriate  genera?on,  collec?on,  distribu?on,  storage,  retrieval,  and  ul?mate  disposi?on  of  project  informa?on  

•  Provides  the  cri?cal  link  between  people  and  informa?on  

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Communica?ons  Management  

•  Communica?ons  Planning  –  Determining  the  informa?on  and  communica?ons  needs  of  the  project  stakeholders  

•  Informa?on  Distribu?on  – Making  needed  informa?on  available  to  project  stakeholders  in  a  ?mely  manner  

•  Performance  Repor?ng  –  Status  repor?ng,  progress  measurement,  and  forecas?ng  

•  Manage  Stakeholders  – Managing  communica?ons  to  sa?sfy  the  requirements  of  and  resolve  issues  with  project  stakeholders  

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Quality  Management  Process  to  determine  quality  policies,  objec?ves,  and  

responsibili?es  •  Quality  Planning  

–  Iden?fying  which  quality  standards  are  relevant  to  the  project  and  determining  how  to  sa?sfy  them  

•  Perform  Quality  Assurance  –  Applying  the  planned,  systema?c  quality  ac?vi?es  to  ensure  that  the  project  employs  all  processes  needed  to  meet  requirements  

•  Perform  Quality  Control  –  Monitoring  specific  project  results  to  determine  whether  they  comply  with  relevant  quality  standards  and  iden?fying  ways  to  eliminate  causes  of  unsa?sfactory  performance  

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HR  Management  Processes  that  organize  and  manage  the  project  team  

•  HR  Planning  –  Iden?fying  and  documen?ng  project  roles,  responsibili?es,  and  

repor?ng  rela?onships,  as  well  as  crea?ng  the  staffing  management  plan  

•  Acquire  Project  Team  –  Obtaining  the  human  resources  needed  to  complete  the  project  

•  Develop  Project  Team  –  Improving  the  competencies  and  interac?on  of  team  members  to  

enhance  project  performance  •  Manage  Project  Team  

–  Tracking  team  member  performance,  providing  feedback,  resolving  issues,  and  coordina?ng  changes  to  enhance  project  performance  

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Procurement  Management  

Processes  to  purchase  and  acquire  the  products,  services,  or  results  needed  from  outside  the  project  team  to  perform  the  work  

•  Plan  Purchase  &  Acquisi?ons  – Determining  what  to  purchase  or  acquire  and  determining  when  &  how  

•  Plan  Contrac?ng  – Documen?ng  products,  services,  and  results  requirements  and  iden?fying  poten?al  sellers  

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Procurement  Management  

•  Request  Seller  Responses  – Obtaining  informa?on,  quota?ons,  bids,  offers  or  proposals  

•  Select  Sellers  –  Reviewing  offers,  choosing  among  poten?al  sellers,  and  nego?a?ng  a  wri[en  contract  with  each  seller  

•  Contract  Administra?on  – Managing  the  rela?onship  between  buyer  and  seller  

•  Contract  Closure  –  Comple?ng  and  se[ling  each  contract  

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Risk  Management  

The  process  of  conduc?ng  risk  management  planning,  iden?fica?on,  analysis,  responses,  and  monitoring  and  control  on  a  project.  

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Risk  Management  

•  Risk  Management  Planning  •  Risk  Iden?fica?on  •  Risk  Response  Planning  •  Risk  Monitoring  and  Control  

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Risk  Management  Planning  

•  Deciding  how  to  approach,  plan,  and  execute  the  risk  management  ac?vi?es  for  a  project  

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Risk  Management  Planning  Inputs  •  Enterprise  Environmental  Factors  

–  Risk  and  Risk  Tolerance  •  Expressed  in  policy  statements  or  ac?ons  

•  Organiza?onal  Process  Assets  –  Predefined  approaches  

•  Risk  categories  •  Common  defini?ons  •  Standard  templates  •  Roles  &  responsibili?es  •  Authority  levels  

•  Project  Scope  Statement  •  Project  Management  Plan  

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Risk  Management  Planning  Outputs  

•  Risk  Management  Plan  1.  Methodology  –  approach  2.  Roles  &  Responsibili?es  3.  Budge?ng  4.  Timing  5.  Risk  Categories  6.  Revised  Stakeholders’  Tolerances  7.  Repor?ng  formats  8.  Tracking    

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Risk  Iden?fica?on  

•  Determines  which  risks  might  affect  the  project  and  documents  their  characteris?cs.  

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Risk  Iden?fica?on  Inputs  •  Enterprise  Environmental  Factors  

–  Published  informa?on,  commercial  data  bases,  industry  studies  

•  Organiza?onal  Process  Assets  –  Informa?on  on  prior  projects  

•  Project  Scope  Management  –  Project  assump?ons  

•  Risk  Management  Plan  –  Roles  and  responsibili?es  

•  Project  Management  Plan  –  Schedule,  cost,  quality  management  

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Risk  Iden?fica?on  Tools  &  Techniques  

•  Document  Reviews  – Plans,  project  files,  specifica?ons  

•  Informa?on  Gathering  Techniques  – Brainstorming,  SWOT  (strengths,  weaknesses,  opportuni?es  &  threats)  

•  Checklist  Analysis  •  Assump?ons  Analysis  •  Diagramming  Techniques  

– Flow  charts  

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Risk  Iden?fica?on  Outputs  

•  Risk  Register  – List  of  iden?fied  risks  – List  of  poten?al  Risks  – Root  causes  of  risk  – Updated  risk  categories  

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Reference Risk Source

(How can the risk occur) Impact

(What is the impact of the risk occurring)

1

2

3

4

5

• Risk identification template

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Risk  Response  Planning  

•  The  process  of  developing  op?ons,  and  determining  ac?ons  to  enhance  opportuni?es  and  reduce  threats  to  the  project’s  objec?ves  

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Risk  Response  Planning  Inputs  

•  Risk  Management  Plan  – Roles  &  responsibili?es  – Risk  thresholds  

•  Risk  Register  – Priority  list  of  project  risks  

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Risk  Response  Planning  Tools  and  Techniques  

•  Nega?ve  Risks  –  Avoid  –  Transfer  – Mi?gate  

•  Posi?ve  Risks  –  Exploit  –  Share  –  Enhance  

•  Threats  &  Opportuni?es  –  Acceptance  

•  Con?ngency  Response  Strategy  

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Risk  Response  Planning  Outputs    

•  Risk  Register  –  Iden?fied  Risks  – Risk  owners  &  assigned  responsibili?es  – Agreed  upon  response  strategies  

•  Project  Management  Plan  – Updates  

•  Risk-­‐Related  contractual  Agreements  –  Insurance  

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Risk  Monitoring  and  Control  

•  The  process  of  iden?fying,  analyzing,  and  planning  for  newly  arising  risks,  keeping  track  of  the  iden?fied  risks  and  those  on  the  watch  list,  reanalyzing  exis?ng  risks,  etc.  

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Risk  Monitoring  and  Control  Inputs  

•  Risk  Management  Plan  – Assignment  of  People  

•  Risk  Register  •  Approved  Change  Requests  •  Work  Performance  Informa?on  •  Performance  Reports  

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Risk  Monitoring  &  Control  Tools  &  Techniques  

•  Risk  Reassessment  •  Risk  Audits  •  Variance  and  Trend  Analysis  •  Technical  Performance  Measurement  •  Reserve  Analysis  •  Status  Mee?ngs  

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Risk  Monitoring  and  Control  Outputs  

•  Risk  Register  (Updates)  •  Requested  Changes  •  Recommended  Correc?ve  Ac?ons  •  Recommended  Preven?ve  Ac?ons  •  Organiza?onal  Process  Assets  (Updates)  •  Project  Management  Plan  (Updates)  

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Managing  the  Process  

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Prepare  Contract  Documents  

•  Drawings  •  Specifica9ons  •  General  Condi9ons  of  the  Contract  for  Construc9on  

•  Supplementary  Condi9ons  •  Special  Condi9ons  •  Agreement  between  Owner  and  Designer/Contractor  

•  Addenda    

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Project  Adver9sement  

•  Invita9on  to  Bid  •  Request  for  Proposal  •  Request  for  Qualifica9ons  

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Invita9on  To  Bid  •  Form  of  Bid  •  Name  of  the  invi9ng  authority  •  Nature  of  the  work  and  its  loca9on  •  Es9mated  cost  of  work  •  Time  limit  •  The  availability  of  data  and  forms  •  Performance  security  •  Informa9on  regarding  drawings  •  Last  date,  place  and  9me  of  receipt  of  sealed  bids  •  Reserva9on  to  reject  bids  

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Request  for  Proposals  

•  Things  to  think  about  in  developing  a  RFP  – Qualifica9ons  – References  – Solu9ons  – Flexibility  

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What  Must  an  RFP  Include  

•  Specifica9ons  •  Manner  prices  are  to  be  submiQed  •  Contract  and  extension  periods  •  Instruc9ons  and  informa9on  •  Evalua9on  criteria  •  Designa9on  of  Confiden9al  Informa9on  

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Proposal  Format  •  Title  page  

–  Issuing  Authority  –  Legal  Ad  Date  –  Title  and  Number  –  Proposal  Due  Date  –  Loca9on  where  proposals  are  to  be  received  –  Authorized  Signature  –  Offeror  Name  

•  Table  of  contents  –  Sec9ons  –  AQachments  –  Appendices  –  Exhibits  

•  Introduc9on  and  Key  Dates  –  Terms  and  Acronyms  –  Introduc9on  –  Cancella9on  –  Significant  Dates  

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Proposal  Format  •  Background  and  scope  of  work  

–  Background  –  Scope  of  work  (objec9ve,  strategy,  func9onality)  

•  What  is  it  you  really  need?  •  Strategy  is  the  overall  plan  

–  Responsibili9es  –  Contract  Term  

•  Proposal  Format  and  Content  –  Format  –  Content  –  Pricing  –  Excep9ons  

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Proposal  Format  •  Evalua9on  criteria  and  contractor  selec9on  

–  Total  number  of  points  –  What  makes  up  total  points  –  May  aQach  score  sheet  to  RFP  –  Minimum  points  to  be  listed  as  acceptable  

•  Special  provisions  –  Proposal  security  –  Pre-­‐proposal  conferences  –  Contract  term  and  extension  periods  –  Discussions  with  Priority-­‐listed  offerers  –  Confiden9al  informa9on  

•  AQachments  –  Insurance  Sample  –  Bid  Bond  Sample  

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Adver9se  Projects  

•  Newspaper  •  Internet  

– Websites  

•  Select  Bidders    

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Bid  Evalua9on  

•  Responsive  –  To  be  considered  for  award,  a  bid  must  comply  in  all  material  respects  with  the  invita9on  

•  Non-­‐Responsive  –  Fails  to  acknowledge  receipt  of  amendments  –  Fails  to  complete  Price  Schedule  –  Fails  to  submit  Bid  bond  – Adds  any  condi9ons  or  devia9ons  –  Price  above  limit  set  –  Late  bids