AJC Service Offerings - Andrea Jones Consulting Offerings R4.pdf · Planning, Process Design and...

Copyright Andrea Jones Consulting, LLC 2017

AJCStrategy-Alignment-Execution


Why Things Don’t Get Done

2


AJC DAER Model

Align

ExecuteRevenue

Define


Structured DAER Approach

Define Informed Goals

Current State Assessment

Data

Align Entire Team

Establish Metrics

Identify Accountable Person

Develop Shared Implementation Plan

Execute Detailed Work

Disciplined Review Cadence

Outsource Support As Needed

(Over) Communicate

Revenue Realization

Invoice sooner (TP time faster)


How We Accomplish Our Mission

Packaged Offerings

Strategy-Alignment-

Execution Process

Departmental or Team

Based Needs Assessment

Single Process Kaizen:

Value Stream Mapping

Operational Flow Analysis

Outsourced Project

Management

Outsourced Integrator*

Custom Offerings

Custom Process-Enabling

Tool Creation

Process Improvement

coaching

Ongoing or Multiple

Process Improvement

Project Leadership

Standardized Onboarding

Training Programs


Define & Align before Execution

(which leads to Revenue)

Initiative 1

Initiative 2

Initiative 3

✓ Business Strategy Formulation✓ Current State Assessment✓ Operational Data Reviews✓ Process Design✓ Gap Analysis✓ Implementation Plans✓ Project Team Charter✓ Operating Agreement


Andrea Jones, Principal

Principal, Owner, Founder - AJC since 2006

Speaker and Writer

Certified Project Management Professional

Vistage Member

Corporate Experience:

Intel Corp., Honeywell Inc., Genentech Inc.

Education

MBA, MIT Sloan

Masters, Engineering Systems, MIT

Masters, Chemistry, University of Oregon

Bachelors, Chemistry and Japanese, UO


Strategy-Alignment- Execution

• Data Review

• Strategy Deployment

and Prioritization

• Implementation Plan

• Execution Accountability

Support (optional)


Needs Assessment Report

• Interviews / Shadows

• Data and Analysis

• Survey

• Report / Review / Plan


Operational Flow Analysis

• List Process Steps

• Collect Data

• Analysis, Level Load

Modeling

• Report / Review /

Next Steps


Single Process Kaizen:

Value Stream Mapping• Current State Map

• Future State Map

• “Gaps” and Closure

Projects Prioritization

Current State

Future State


Project Management

• Project Charter (reference Implementation Plan)• Operating Agreement• Action Tracking, Accountability • Deliverables, Metrics


Outsourced Integrator

Integrator: The glue for the

organization, holds everything

together, provides cadence, is

accountable for the P&L results,

executes the business plan, holds the

Leadership Team accountable, and is

the steady force in the organization.

• Consistent Onsite Support

• Leadership Development /

Coaching

• Role Replacement

Hire/Training Assistance

https://blog.eosworldwide.com/blog/46806/eos/integrator-part-ii/


AJC’s Vision of Business Success

Authentic, Purpose-Driven Organizations

Leadership that Seeks/Considers/Communicates Data

Employees Aligned to Purpose

Challenging and Energizing Culture

Highly Engaged Workforce

True Teamwork

Customer Oriented Supply Chains and Value Streams

Personal and Professional Harmony


AJC’s Mission

AJC aligns strategy with execution considering

both Purpose and Data to help small to mid-

sized companies discover opportunities to

increase revenue and energize human

potential.


AJC’s Golden Circle*

Human beings and businesses have great potential

Empower potential by aligning business strategies to execution using data to challenge and excite employees

Services include: Strategic Planning, Process Design and Improvement, Outsourced Project Management, and Coaching

“Want to work with us?”

*Inspired by Simon Sinek’s TED talk How Great Leaders Inspire Action

https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action#t-245164


Market Need:

Purpose and Data Driven Businesses

Companies must combine their subjective

purpose with objective data.

Typically, consulting firms provide assistance

in one or the other, but AJC considers both.


Case Studies


Strategy Deployment / Prioritization:

10% Projects Realize 100% Impact

Situation

20% profitable top line

growth target

Unsure how to realize

Approach

Data Collection / Review

Strategy Deployment and

Prioritization Matrix

Implementation Plans,

Accountability, Metrics

defined for Execution

Results

5 of 46 projects prioritized

Ideal Client Profiling, Standard

Marketing Materials to Identify

top candidates for growth

Formal Sales Training


Increase Bottleneck Capacity 50%

Situation

Client load increased 7x

in one month

Manual processes unable

to meet demand

Approach

Needs Assessment and

Current State Value

Stream Mapping

Operational Data Analysis

Low-Cost “Quick Hits”

alignment

Results

80% of “Quick Hits” executed

Bottleneck Capacity increased 5x

Process automation increased,

steps level loaded


Reduced Onboarding 67%

Situation

90 Day Onboarding

Unable to quickly staff to

meet market demand

Approach

Needs Assessment

3-level onboarding

Standard Level 1

foundational training

Hybrid standard and

custom for Levels 2 and 3

Results

67% reduction in

onboarding time: 30 days

Employees Add Moderate

Value in Week 2

Standards Freed Trainer

to meet Strategic /

Custom Needs


Increase New Product

Introduction (NPI) Capacity 50%

Situation

Desire to add Clients and

New Products for growth

Non-standard process

daunting to NPI team

Approach

Current and Future State

Value Stream Mapping

Standard Schedule and

Checklist, Training

Weekly Accountability

Meeting

Results

Identify and remove “waste”

steps

Created Standard process tools

Increased NPI Capacity ~50+%

Before

After


Improved OTD 30% and 70%

Reduction of Throughput Time

Situation

67% On Time Delivery

Customers dissatisfied

Approach

Collect “current state”

data

Current and Future State

Value Stream Maps

Implement “Pull” System

Results

Throughput Time reduced

from 35 to 11 days

OTD improved to 97%

Shorter Lead Times


Client Testimonials


Vision Plastics, Brian Stevens,

President

“We are a 30 year old company with 30 year old “Habits” and habits are hard to break. Andrea was able to keep the group focused and moving forward in a positive manner among diverse personalities. Bottom line, we are now on a path of efficiency and growth.”


VetSource, Kurt Green, CEO

Andy Bane, COO

“Our employees were a bit nervous about Needs Assessment

interviews at first (something about the movie "Office Space"

and a red stapler), but were put at ease by Andrea’s

approachable style. She helped us understand all aspects of

our target process’s current state and prioritized actions with

supportive data in a solid work product to which our team has

been able to execute.

We recommend using AJC for articulating problem areas and

bringing insightful and executable actions to the table!”


GiftTree, Martin McClanan,

President

“Thank you to AJC. As promised, they were a

catalyst in developing our Project Management Skills

and team. We particularly appreciated their positive

and consistent approach to infusing accountability

and results orientation into the process.”


Crosby Hop Farm, Blake Crosby,

CEO

“Andrea has helped us in various service areas, from

designing processes needed for our upcoming ISO

certification to managing complex software projects

with multiple internal and external team members.

She keeps us on track and accountable, and provides

outstanding service. She has our sincerest

recommendation!”

AJC Service Offerings - Andrea Jones Consulting Offerings R4.pdf · Planning, Process Design and...

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