In the interest of the timeshare customer

While AIRDA’s core focus is on the operations of timeshare owners, does its window of concerntouch the end-customer?

This presentation is about AIRDA’s multi-pointinitiatives that clearly aim at protecting customer interests.

Here are some examples …

Our guidelines on advertising and promotion underlinethe need to be accurate and information based.

Our own website provides press archives, interviews, guidelines and case studies to help buyers make informed decisions.

We encourage fair business practices within theindustry, to ultimately protect customer interests.

We assist members in building an image for the industry, based on trust, transparency and respectability.

By playing the role of an unbiased ombudsman,

AIRDA helps end-customers address complaints

through a constructive dialogue with developers.

In the final analysis, both resort owner and customer are on two sides of the same coin. Whatever the point of view, it has to resultin customer satisfaction.

All India Resort Development AssociationNo. 582, 1st Floor6th Cross, 11th MainHAL 2nd Stage Near Indiranagar ClubBangalore – 560 008