AirAsia_India Interim Report

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    AirAsia India:Next 3 Years

    Presented By:

    Apoorva Kulshreshtha (1003)

    Vipul Aurange (1005)

    Bhaswati Chakraborty (1007)Vishal Dhangar (1010)

    Paul Anto (1027)

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    Indian Aviation Industry overview

    India is currently the 9th largest aviation

    market

    Handling 121 million domestic and 41 million

    international passengers

    More than 85 international airlines operate to

    India and 5 Indian carriers connect over 40

    countries.

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    Market Size

    Domestic passengers in January and May

    2013 were 25.998 million, registering a growth

    of 0.74 %.

    India has attracted foreign direct investment

    (FDI) worth US$ 456.84 million from April

    2000 to July 2013

    Indian aviation market is poised to become

    the third largest across the globe by 2020.

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    Market

    Share

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    About AirAsia India

    Indian-Malaysian low cost carrier

    Announced on 19 February 2013,

    The airline would be operated as a jointventure between AirAsia holding 49% , Tata

    Sons holding 30% and Amit Bhatia taking up

    the remaining 21% in the airline.

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    Objectives

    To study what is actually bringing AirAsia toIndian markets and why it can sustain.

    To formulate strategies; which will help AirAsia

    (i) to get an edge over other Indian low costairlines like Indigo, SpiceJet etc. and (ii) serveun-catered market segment.

    To assess what challenges are gleaning atAirAsia and what missteps can make theairliner a thing of the past.

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    Methodology

    The methodology used for this study is

    Descriptive/Qualitative . Using this

    methodology specific points pertaining to theobjective will be discerned with the help of

    observations, document reviews and

    interviews.

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    Sales & Marketing

    Promotion Challenges:

    Spreading awareness in untapped market.

    Reaching to first time fliers and educating them.

    Strategy: Initially costly advertising

    Following competitors.

    Strategies to educate and attract first fliers.

    Execution: Movies & Music, football, tourism

    Billboards near railway and bus stations

    Tie ups with banks & hotels, social networking , mails & SMS

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    Branding Challenges:

    Low cost already boasted by airlines like Indigo,SpiceJet.

    Hence creating a POD is necessary as well as difficult.

    Failing to keep promise will harm the brand image.

    Targeting untapped market would require educatingthe customer and hence cost escalating.

    Segmentation:

    Demographic & Geographic

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    Targeting:

    Income groups of 150000 to 600000 Small & medium businessmen, migratory workforce,

    tourists

    South India

    Needful of traveling and not so cautious about extraservices

    price oriented and safety conscious

    Positioning:

    Positioning only on low cost will not be sufficient. On-time and service: hygiene factors

    Pricing and Connectivity: differentiator ormotivational factors

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    Sales Challenges:

    Higher sales, higher occupancy rate. To gain more first time fliers per year.

    To gain more market share to be the market leader.

    To choose cost effective yet profitable channels to sell.

    Strategies: Contracts with travel agents Tie ups with tourism agencies

    Contracts with organizations

    Price reduction by 25% to 30% than competitors

    Execution: Distribution of sales targets

    Sales focus on tier II cities

    Separate targets to various channels according

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    Finance

    Financial Problems with Air Asia

    1.Fuel hedging

    2. Working capital cycle3. Rupee depreciation

    4. Price tiffs

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    Financial perspective

    Revenue per mile

    Available seat per mile

    Load factor

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    Human development

    Provide stock option

    Provide dividend

    Provide to the employees provident fund

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    Operations Challenges

    Low operating cost

    Fuel hedging policy

    Airbus A320 equipped with Sharklets

    The hub-and-spoke network model

    Less turnaround time

    No-frills

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    Operations challenges

    Competitive advantage

    with the LOW cost

    Courteous, but limitedpassenger service (e.g.

    no free meals)

    Hub & Spoke Modeloften to secondary

    airports

    Frequent, reliableschedules

    Standardized fleet of

    aircraft

    High aircraft utilization

    Reach distributionnetwork ,target on tier2

    cities

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    HR Perspective : Challenges and

    Solutions

    Maintaining Lean Structure

    To remain non unionized in India too

    Attraction of right talent in right time To push staff to work more and improve

    productivity

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    Contd

    To keep employees motivated

    To foster a culture that promotes trust

    between management and employees Training Vs. cost

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