AHLA Membership Brochure 2012
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Transcript of AHLA Membership Brochure 2012
I N S P I R I N G S E R V I C E , G R O W I N G V A L U E
MEMBERSHIP THAT MAKES A DIFFERENCE.
•OurHuman Resource Developmentprogramshelp youtobeanemployerofchoiceinAlberta’shighly competitivelabourmarket.
WearedrivenbyourmissiontosupportourmembersandstrengthenAlberta’stourismandhospitalityindustry.Weareguidedbyoureightkeyvaluesof:
•Respect •Trustworthiness •Stewardship •Service
Knowingwhatwestandforisimportant.Itinspiresustocreateoutstandingvalueanddeliverexemplaryservicetoourmembers.Iwouldliketoinviteyoutojoinus.PleasetakeafewminutestoexplorethebenefitsofbecomingamemberoftheAlbertaHotelandLodgingAssociation.Ifyouhavequestionsaboutourassociationorwanttoknowmore,[email protected] look forward to serving you!
Sincerely,
DaveKaiser,CHA,PresidentandCEOAlbertaHotelandLodgingAssociation
•Honesty •Quality •Celebration •Courage
Our purpose is to support our members
and strengthen Alberta’s tourism and
hospitality industry. Through our four pillars
we strive to provide programs and services
that enhance the economic prosperity and
social fabric of our industry.
AsPresident&CEO,IbelievetheAlbertaHotelandLodgingAssociation(AHLA)offersyourbusinessanextraordinaryvalueyouwillnotfindanywhereelse.
TheAHLAisamember-drivenorganizationthatrepresentstheinterestsofmorethan900hotels,motels,accommodationsandcampgroundsacrosstheprovince.Since1922,ourassociationhasprovidedacommonvoicetoimportantissuesthataffectAlberta’stourismandhospitalityindustry.Ourphilosophyofcreatingvaluethroughpartnershiphasresultedintremendousbenefitsforourindustry.Today,weofferourmembersawiderangeofprogramsandservices:
•OurstrategicapproachtoGovernment Relations ensuresthatourmembers’interestsarerepresented onimportantlegislative,policy,andregulatorydecisions.
•ThroughthepowerofvolumepurchasingourMember Value Programs helpyourbusinesssaveonproperty insurance,electricity,naturalgas,officesupplies andmore.
•OurTourism Marketingqualityassuranceprograms helpyoutoeffectivelypromoteyourpropertytothe travellingpublic.
GOVERNMENT RELATIONS THATLETYOURVOICEBEHEARD
Alberta’stourism&hospitalityindustryissubjecttolocal,provincialandfederalregulationsandpoliciesthatcanseriouslyimpactyourbottomline.It’shardforonebusinesstoinfluencegovernment–especiallyafteradecisionhasbeenmade.Ourassociationwasfoundedin1922byhoteloperatorswhobelievedthattheycouldachievemorebyworkingtogether.Today,ourmembersknowtheydo.
ThroughtheAHLA,Alberta’stourism&hospitalityindustryspeakswithonevoice,workingproactivelywithelectedofficialsandbureaucratstoensuretheyunderstandtheimpactoftheirdecisionsonyourbusiness.TheAHLAisconstantlyatwork,monitoringandadvocatingforourmemberson:
•Tourism
•Liquor&Gaming
•Labour&Immigration
Ourmembersunderstandthatfosteringgoodrelationswithprovincialandfederalofficialshelpstheirvoicetobereflectedingovernmentpolicy.TheAHLAworkswithourmemberstoensurethattheyareawareofimportantissuesandhowtheyaffectourindustry.Byworkingtogether,ourmembersareapowerfulforce.
•Taxation&Levies
•SOCANtariffs
•Transportation
GOVERNMENT RELATIONS
E v e n t h o u g h i t ’ s h a r d t o p u t a d o l l a r
v a l u e o n t h e v a l u e o f g o v e r n m e n t
r e l a t i o n s , t h e A H L A ’ s a c t i v i t i e s a r e
a n i m p o r t a n t p a r t o f w h y m y p r o p e r t y
i s a m e m b e r .
- P e r r y W i l f o r d , G l e n m o r e I n n & C o n v e n t i o n C e n t r e , C a l g a r y
MEMBER VALUE PROGRAMS PUTUSTOWORKFORYOU
TheAHLA’sMemberValueProgramsarespecificallydevelopedforthehospitalityindustrybypeoplewhounderstandthatyourpropertyservesguestsallday,everyday.Whetheryouhavefiveroomsor500,weworkhardtogetourmembersthebestvalueforproductsandservicesthatyoucan’tdobusinesswithout.TheAHLAleveragesthebuyingpowerofAlberta’shospitalityindustryandpassesthesavingsontoyouon:
• AGLCBond• CreditCardDiscounts• EmployeeHealthBenefits• EmployeeRRSPProgram• Electricity• EnvironmentalInitiatives/Programs• Facility/OfficeSupplies• Home&AutoInsurance• MatServices/JanitorialSupplies• NaturalGas• Property&LiabilityInsurance• RealtyTaxConsulting• Telecommunications
Bycombiningthebuyingpowerofourmembership,everybodybenefits–payinglessandgettingmore. TheAHLA’sMemberValueProgramsgiveyourbusiness acompetitiveedge.Findoutmoreatwww.ahla.ca.
MEMBER VALUE PROGRAMS
I w o u l d n o t w a n t t o b e i n t h e b u s i n e s s
w i t h o u t A H L A m e m b e r s h i p .
- Y o u n g s t o w n H o t e l
TOURISMMARKETING
TOURISM MARKETING THATHELPSYOUREACHCONSUMERS
Travelershavealotofchoicewhenitcomestowheretheywanttospendtheirtime…andmoney.Whetheryourunacampgroundoralargebrandedhotel,theAlbertaHotelandLodgingAssociationcanhelpyouincreaseyouroccupancy.Wehelpthetravelingconsumerchoosethehotel,motel,lodge,resortorcampgroundthatmeetstheirneeds.TheAHLA’sQualityAssuranceteamcanhelpyourpropertyofferthequalityandamenitiesthattravelersarelookingfor.
•OurHousekeepingAwardsrecognizepropertiesin theApprovedAccommodationprogramwhodemonstrate excellenceincleanliness,comfortandstateofrepair.
•TheCanadianStarQualityAccommodationrating programprovidesparticipatingpropertieswitha consistentandreliablestarratingoftheservices, facilities,amenitiesandqualityofferedtoconsumers.
•ApprovedAccommodationandCampgroundprograms offerobjectiveandstandardizedevaluationsof
propertiesaroundtheprovinceforcleanliness,comfort andstateofrepair.
•ApprovedpropertiesarelistedintheOfficialAlberta AccommodationGuideorOfficialAlbertaCampground Guide,aswellaswww.starqualityhotels.ca.Theseguides areavitalresourcefortravelers,andaredistributed throughoutAlberta,acrossCanada,andaroundtheworld.
•GreenKeyEco-Ratingprogramhelpsyourpropertytobe moreenvironmentallyfriendlyandshowyourgueststhat youaredoingyourparttoprotecttheenvironment.
T h i s i s t h e m o s t v a l u a b l e
m e m b e r s h i p I h a v e e v e r h a d .
– P r a i r i e B r e e z e I n n , R V & C a m p i n g , W e t a s k i w i n
HUMAN RESOURCE DEVELOPMENT
Likeyourguests,youremployeeschoosetostaywithyou.Investinginyouremployeesnotonlypaysdividends,itincreasesthevalueofyourbusiness.TheAHLA’sHumanResourceDevelopmentteamcanhelpyoumaketherightinvestmentsinyourpeopleandgetanedgeinAlberta’sdynamiclabourmarket.
TheAHLAoffersindividualconsultationstoidentifyyourproperty’sstrengthsandneeds,enablingyoutodistinguishyourhotel,motel,resortorcampgroundfromotheremployers.TheAHLAcanhelpidentifyyourproperty’sneedsintheareasof:
•OrganizationalEffectiveness •OrganizationalLearning,Training&Development •Staffing •TotalCompensation •Employee&LabourRelations •WorkplaceHealth&Safety •HRInformationManagement
TheAHLAhasvarietyofproducts,programsandservicesthatcanhelpyourproperty,including:
•SuperServiceWorkshop •HousekeepingEdgeWorkshops •ComprehensiveEmployerofChoiceprogram •Training&Workshopstodevelopyourstaff •emeritProfessionalCertification&TrainingProducts •TemporaryForeignWorkers •AnnualLabourMarketSurvey
“ G i v e n t h e c h a l l e n g e s i n r e c r u i t m e n t
a n d r e t e n t i o n f a c i n g A l b e r t a e m p l o y e r s
i n t h i s t i m e , w e h a v e r e l i e d h e a v i l y o n
u s i n g t h e H R D P i l l a r o f t h e A l b e r t a
H o t e l a n d L o d g i n g A s s o c i a t i o n . ”
– F a n t a s y l a n d H o t e l a t W e s t E d m o n t o n M a l l
HUMAN RESOURCE DEVELOPMENT
DEVELOPYOURGREATESTRESOURCE....YOURPEOPLE
MembershipintheAHLAgivesyouaccesstoresourcesthatcanhelpeverydepartmentinyourproperty.Ourteamofexperiencedindustryprofessionalsunderstandsthechallengesyoufaceeveryday,andcanhelpyoutogetthemostfromyourmembership.AHLAmembers:
•Receiveregularupdatesaboutissuesandtrendsthat affectyourbusinessviaourInnsightnewsletter,Alberta Hospitalityquarterlymagazineandemailalerts.
•Haveexclusiveaccesstothemembers’onlyareaof www.ahla.caforuptotheminuteinformationonissues, trendsandgovernmentrelationsactivities.
•GatheratourAnnualConventiontolearnfromindustry colleagues,celebratetheirachievementsandshare theirexperiences.
•AttendoneofCanada’smostpopularhospitalityindustry tradeshowstoseethelatestproducts&servicesfor hotels,motels,resortsandcampgrounds.
•ArerepresentedbyindustrypeersthroughtheAHLA’s BoardofDirectors.Allmembersingoodstandingare eligibletorunforelectionandvote.
Get involved! AHLAmembersarecriticaltothevitalityoftheassociation.YourinvolvementhelpsusrepresentAlberta’stourismandhospitalityindustryoncurrenttrendsandissues.
MEMBER BENEFITSTHATGROWTHEVALUEOFYOURINVESTMENT
T h e A H L A i s a g r e a t r e s o u r c e f o r a l l
a s p e c t s o f t h e i n d u s t r y a n d r e a l l y d o e s
a g r e a t j o b k e e p i n g m e p o s t e d o n
u p c o m i n g e v e n t s a n d n e w s .
– T h e V a r s c o n a H o t e l , E d m o n t o n
MEMBER COMMUNICATIONS
MEMBERSHIP THATMAKESADIFFERENCE.
Ourindustryischanging,andtheAlbertaHotel&LodgingAssociationischangingwithit.Butourfundamentalprinciplesremainthesame.
Weremainguidedbyourvaluesanddrivenbyourmission-tosupportourmembersandstrengthenAlberta’stourismandhospitalityindustry.
Tobecomeamember,visitwww.ahla.caorcallourofficeforamembershipapplication.
We look forward to serving you!
Callustollfreeat1-888-436-6112 [email protected]
I N S P I R I N G S E R V I C E , G R O W I N G V A L U E