AGR Selection & Assessment Forum: Microsoft + Capp - How we Transformed our Emerging Talent...
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Transcript of AGR Selection & Assessment Forum: Microsoft + Capp - How we Transformed our Emerging Talent...
MICROSOFT: THE TRANSFORMATION OF OUR ASSESSMENT CENTRES
Presented by Lucy Saunders, University Staffing Lead, Microsoft
and Jamie Betts, Head of Recruitment Solutions, Capp
TRANSFORMING EMERGING TALENT
ASSESSMENT CENTRES
2
1. Traditional
Assessment
Centres
2. Drivers for
Change
3. Our new
approach to
Assessment
Centres
4. The
Results
We’ll talk about…
EMERGING TALENT RECRUITMENT:
TRADITIONAL ASSESSMENT CHALLENGES
3
Highly prepared,
assessment-savvy
candidates
Diversity and
Adverse Impact Competitive hiring
landscape Little to no previous
experience
TRADITIONAL ASSESSMENT CENTRES:
SPECIFIC DRAWBACKS
4
Static, pre-
determined content Less performance
differentiation Predictable, dry
exercises
Paperwork – and
lots of it
EMERGING TALENT ASSESSMENT CENTRES:
OUR DRIVERS FOR CHANGE
5
Traditional assessment centres were not fully delivering.
Our three key drivers for change were that we wanted…
1.
An amazing
candidate and
assessor
experience
2.
Enhanced
diversity –
with NO
adverse
impact
3.
Assessment
based on true
potential, not
past
experience
OUR ASSESSMENT CHALLENGE:
WHAT WE IDENTIFIED
6
We need natural
collaborators We can teach the
technical stuff!
We need great
relationship
builders
We identified eight core strengths which enabled success at Microsoft.
OUR NEW APPROACH:
STRENGTHS-BASED ASSESSMENT CENTRES
7
Performance Energy Use
We decided to move from competencies, to strengths.
STRENGTHS-BASED ASSESSMENT CENTRES:
OUR 8 DESIGN PRINCIPLES
8
More candidate
driven content Instant
assessment Unexpected
Movement and
engagement
STRENGTHS-BASED ASSESSMENT CENTRES:
OUR 8 DESIGN PRINCIPLES CONTINUED
9
100% non-technical
content A level playing field
Engaging and
enjoyable Naturally aligned to
motivational fit
STRENGTHS-BASED ASSESSMENT CENTRES:
THE PILOT – APPRENTICE ASSESSMENT DAY
10
The first entry stream to change to a fully strengths-based assessment
day was Microsoft Apprentices.
This was to be treated as a pilot. The day included:
100%
unpredictable,
innovative, fresh
exercises
Strengths-based
interviewing
Movement,
engagement, and
fun
STRENGTHS-BASED ASSESSMENT CENTRES:
EXAMPLE EXERCISE – THE STRENGTHS FAIR
11
Each table
measured a
core strength
Each table
contained a
unique mini-
activity
Example
tables include
‘curiosity’,
and ‘global
navigator’
Eight strengths.
Eight themed tables.
And a ‘village fair’ atmosphere.
STRENGTHS-BASED ASSESSMENT CENTRES:
OUR HOPES OF SUCCESS
12
A greatly
enhanced
candidate
experience
An ability to
make the best
possible
hiring
decisions
No adverse
impact –
improved
diversity
STRENGTHS-BASED ASSESSMENT CENTRES:
THE RESULTS - FEEDBACK
13
79% 79%
71%
64%
86%
71%
21% 21%
29%
14% 14%
21%
0% 0% 0%
21%
0%
7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Style of the day Format of the day Effectiveness of
the exercises
Ability to make
hiring decisions
easily
Candidate
Engagement
Assessor
Engagement
Better Little Difference Worse
STRENGTHS-BASED ASSESSMENT CENTRES:
THE RESULTS – ASSESSOR FEEDBACK
14
“The exercises were fun, innovative, and gave me a much
more rounded view of candidates.”
“One of the most insightful and useful hiring events I have ever
attended.”
“This really stood out as being different. The candidates were
very engaged throughout the day.”
STRENGTHS-BASED ASSESSMENT CENTRES:
THE RESULTS
15
No adverse
impact,
improved
diversity
Roll out to all
emerging
talent streams
Amazing
feedback and
candidate
engagement
Great quality
hires
15
QUESTIONS
16
For further information please contact:
Lucy Saunders, Microsoft
Jamie Betts, Capp