AgileNYC: Agile Day 2016 - Natalie Warnert
Transcript of AgileNYC: Agile Day 2016 - Natalie Warnert
@nataliewarnert
OWNING YOUR BIAS Natalie Warnert – #AD16
September 15, 2016
@nataliewarnert Natalie
Warnertwww.nataliewarnert.com@nataliewarnert
@nataliewarnert
Teams are diverse entities whose norms are formed by the individual and collective experiences of their members.
How experiences shape them are sometimes readily apparent; other times they are not.
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THIS LEADS TOINTERACTIONALBAGGAGE
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PERSONAL ACTIVITY
What are some inaccurate perceptions people have made about you?
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MY INSPIRATION #WOMENINAGILE
Intimidation from a lack of diversityMen: 3%Women: 9%
Why are you less involved in the agile community than you would like to be?
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MY INSPIRATION #WOMENINAGILE
Intimidation from a lack of diversityMen: 3%Women: 9%When you think of women specifically, why do you think they are less involved in the agile community?Intimidation from a lack of diversityMen: 60%Women: 33%
Why are you less involved in the agile community than you would like to be?
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UNDERSTANDING PERSONAL BIAS
1. Look at a belief you hold strongly2. Identify the reasons for it3. Understand and recognize your right to your
belief4. Identify reasons for different beliefs and
approaches5. Understand and recognize that people who have
different beliefs have the same rights6. Be willing to integrate other people’s
information as well as ours into our approach to helping
7. Understand how this belief influences your behaviors and interactions
8. How will you remain self-aware of this influence?
http://www.perinatalprofessionals.org/images/cs_for_pros_handouts.doc
@nataliewarnert
UNDERSTANDING PERSONAL BIAS
1. Look at a belief you hold strongly2. Identify the reasons for ithttp://www.perinatalprofessionals.org/images/cs_for_pros_handouts.doc
@nataliewarnert
Individuals create their own social reality from their perception of the input
-Wikipedia
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@nataliewarnert what does this
mean for teams?
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diverseindividual experiences
and interactions
leadto diverse team experiences and interactions
@nataliewarnert baggage
collected through these interactions and experiences
influencesperceptions, behaviors, judgements.
team normsthat result are directly affected
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IT’S AWKWARDTO ADDRESS
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WHAT DOES SOCIETY PERCEIVE
SOFTWAREDEVELOPER
SOFTWARE TESTER
PROJECT MANAGER
MANAGER.
MOST POPULAR IMAGE (PERSON) BY SEARCH TERM
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WHAT DOES SOCIETY PERCEIVE
FEMALESOFTWAREDEVELOPER
FEMALESOFTWARE TESTER
FEMALEPROJECT
MANAGER
FEMALEMANAGER.
MOST POPULAR IMAGE (PERSON) BY SEARCH TERM
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THESE IMAGESSAY A LOT
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WE SAY
WE WANTdiverse teams
WEWANTeffective interactions
BUT WEIGNOREour different experiences, emotions, and societal pressures that lead us to interact with each other differently
@nataliewarnert how do we
own our interactions?
@nataliewarnert by admitting
we havebiases
@nataliewarnert
UNDERSTANDING PERSONAL BIAS
1. Look at a belief you hold strongly2. Identify the reasons for it3. Understand and recognize your right to your
belief4. Identify reasons for different beliefs and
approaches5. Understand and recognize that people who have
different beliefs have the same rightshttp://www.perinatalprofessionals.org/images/cs_for_pros_handouts.doc
@nataliewarnert
In every human interaction there is an emotional aspect – what people are feeling, attitudes based on past experience that are shaping their perceptions.- Closing the Interaction Gap
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BEHAVIORS AVOIDANCE CREATES
“Past histories of poor interaction between groups can breed resentments that are difficult to overcome. Even positive emotions can get in the way of effective interaction. People or groups who like and respect each other may hesitate to speak up about problems or share their ideas for fear of offending the other party and upsetting the relationship.”
Defensiveness – natural reaction is to defend your position –your style of working has created success in the past so the problem must be with the other people. – It’s easier to see in others than ourselves
-Closing the Interaction Gap
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FOUR FATAL FLAWS
TOWER OF BABELFailing to create a shared language around interaction
THE GRAVITY OF HABITUnderstanding the power of group norms
ONE AND DONEFailing to transfer skills from theory to reality
HEAD OVER HEARTIgnoring the impact of emotions and defensiveness
Closing the Interaction Gap
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COHESION
CONVERGENCE
CONFORMITY
UNDERSTANDING GROUP NORMS
Is the group conforming around norms that work against effective interaction? Is this influencing the diversity of the group?
Closing the Interaction Gap
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THIS ALL LEADS TO
BIASED INTERACTIONS
GROUP NORMS
SOCIETY EXPERIENCE
PERCEPTION
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UNDERSTANDING PERSONAL BIAS
1. Look at a belief you hold strongly2. Identify the reasons for it3. Understand and recognize your right to your
belief4. Identify reasons for different beliefs and
approaches5. Understand and recognize that people who have
different beliefs have the same rights6. Be willing to integrate other people’s
information as well as ours into our approach to helping
7. Understand how this belief influences your behaviors and interactions
8. How will you remain self-aware of this influence?
http://www.perinatalprofessionals.org/images/cs_for_pros_handouts.doc
@nataliewarnert
WE HAVE A RIGHT
TO BELIEVE WHAT WE WANT
-JUDGEMENTS-STEREOTYPES-PREJUDICE-BIAS
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WE DO NOT HAVE A RIGHT
TO TREAT OUR TEAMMEMBERS UNFAIRLY BECAUSE OF OUR BELIEFS OR PRESS OUR BELIEFS ON TO OTHERS
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WE DO NOT HAVE A RIGHT
TO TREAT OUR TEAMMEMBERS UNFAIRLY BECAUSE OF OUR BELIEFS OR PRESS OUR BELIEFS ON TO OTHERS
WE MUST PREVENT THE JUDGEMENT FROM BECOMING A BIAS-CHARGED INTERACTION, REACTION, OR BEHAVIOR
@nataliewarnert it is hard
to beself-aware
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WHAT CAN WE CHANGE?
Get to know people who buck or break your stereotypes and judgements
Learn about the roots of stereotypes, judgements, and bias in your own life
Leave processing time or retrospect on personal thought processes
Practice self-awareness and emotional intelligence
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WHAT CAN WE CHANGE? CTA!
How will you measure growth?
What are your goals for future interactions?
What does improvement and success look like?
Formulate a plan with specific actions and timelines
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WHAT DID IDO?
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KEY TAKEAWAYS
IDENTIFYPersonal bias (implicit or explicit), judgements, and understand the roots
ACCEPTThat you have the right to believe what you want
MONITORHow we interact with others in spite of or because of our bias and create an action plan to improve
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THANKSFOR COMINGwww.nataliewarnert.com
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