Agile Eastern Europe - Key success factors in product owning

Key success factors in product owning

Alek Kozlovscrum.ee

http://paddling.about.com/od/photosvideos/ig/Olympic-Rowing-Action-Image-Ga/Men-s-8---United-States-Rowing.htm

Alek Kozlov +372 5021033 [email protected]

Who I’m?

• (IT) manager (trained and by parctice)– Sergant (Border guard)– Store Manager– Sales and Branch Manager– Project Manager– Infrastructure and outsourcing Manager– Development Manager– IT/IS Department Manager– Wife and 4 kids

• At the moment:– Trainer/mentor (Scrum and Agile)– Scrum.ee founder– CSM, CSPO, CSP

• www.linkedin.com/in/alekkozlov

3

The facts about IT development

• The Standish Group has studied over 40,000 projects:


IT project success rate 1994: 15%IT project success rate 2004: 34%

http://www.flickr.com/photos/kattebelletje/3330981541/

http://www.softwaremag.com/L.cfm?Doc=newsletter/2004-01-15/Standish


“What’s happening?”

7% 13%

16%

19%

45%

Features and functions used in a typical system:

AlatiTihtiMõnikordHarvaMite kunagi

Always

Rarely

Source: Standish Group Study Reported at XP2002by Jim Johnson, Chairman

64 % !!!!

http://www.flickr.com/photos/hugovk/3518305854/

Often

Sometimes

Never


Factors inpacting project sucess

80%

20%

80%

20%

Dedication and cooperation

Supporting system

Right partner

Success possibility

Appropriate actions

Tight control and other influence methods

Product vision

Order quality

...


Today we will discuss ...


Supporting systemProduct vision

Order quality


Product Vision

OR

•How to manage the MIST?

http://www.flickr.com/photos/seabamirum/2926154653/

Product vision


Vision

http://www.flickr.com/photos/psmithy/


Product Vision

• Good Product Owner is responsible for establishing a shared vision statement

• Best Product Owners work out the vision statement with the stakeholders (team is also stakeholder!!!)

• Best Product Owner helps the team to remember the original vision and to stay on the right way when somebody want to do something “very cool”.


How to manage mist?

... or the tools for establishing shared vision:• “Product box” (3-5 main selling points for your

product)• “Looking from the future”• Press release• Elevator statement


Supporting System



Order quality

• support system - a network of facilities and people who interact and remain in informal communication for mutual assistance; a network that enables you to live in a certain style (http://wordnetweb.princeton.edu)

• Support System: The collection or assembly of support devices arranged to provide complete support for the home when installed for human habitation.

(http://earthquakeadvisor.com/documents/mobilehomes/emhssd/2.html)

http://wordnetweb.princeton.edu/

http://earthquakeadvisor.com/documents/mobilehomes/emhssd/2.html


Supporting systems

• Technical infrastructure• Training• Administration (obstacle management)• Law infrastructure• And everything else that supports our work on

product


Supporting system

• Agreed rules, processes, arrangements should be stated in written document (agreement).

WHY?• Company policy, stating that written agreement

is a must (and we should respect that)• We tend to forget things and it brings us to

conflicts that could undermine our cooperation and the project success!


Example of frame agreement (1)

• Definitions• 1. Applicability of the Agreement

1.1 This agreement stipulates the general terms to applied to the co-operation of the Parties and to separate Projects carried out between Customer and the Supplier

• 2. General Obligations of the Parties • 3. Administration for the Co-operation:

Partner Managers



• 4. Project Orders • 5. Administration of Projects • 6. Change Orders• 7. Acceptance of Deliverables • 7.1 “Test Period”.

For example: If the Project is less than x weeks, the Test Period shall be 5 days. If the Project is x weeks or more, the Test Period shall be 10 days.



• 8. Subcontracting• 9. Delay• 10. Payment of the price of the Project

The price of the Project will be invoiced by the Supplier after the final Product has been accepted by Customer


Example of frame agreement (4)• 11.Site Inspections• 12. Warranties • 13. Third Party Products • 14. Intellectual Property Rights • 15. Intellectual Property Rights Indemnification

15.1 The Supplier represents and warrants that it has a right to grant Customer rights set forth in Section 14 and that this does not in any way violate the rights of third parties…

• 16. Secrecy• 17. Termination of a Project • 18. Term and Termination of this Agreement• 19. Final provisions

• Appendix [x]: Project Order


Order Quality

• Well-formed User Stories• Right amount of User Stories should be given

to the team



Order quality


Some User Story tools

to catch, form, organise, and prioritise:• Story-writing workshops• INVEST (Independent, Negotiable, Valuable,

Estimatable, Sized Appropriately, Testable)• KANO analyses– Mandatory– Linear– Exciters/Delighter (Nice to have)

• “Buy the feature”


Software process cycle ...

Begins and ends with the customer

Product Concept Value

Product Starts Delivering

Feature RequestFeature in Production

Urgent NeedMaintenance Patch Deployed

Cycle Time

Cycle Time

Cycle Time

Source: Mary Poppendieck

21 Alek Kozlov +372 5021033 [email protected]

http://www.flickr.com/photos/cgt/191068146/

How fast should be the drum roll to win the race?


http://www.flickr.com/photos/49873808@N00/2560603246/

How fast should be the drum roll to win the race?

http://www.flickr.com/photos/thehappyrower/3746301236/


Amount of work done depends on team velocity

“How to be more effective?”• Realise what is behind your team velocity• Together with Scrum Master and the team

remove impediments to increase team velocity

Team velocit

yTeam Velocity


How to reduce cycle time

• Even out the arrival of work• Minimize the number of things in process• Minimize the size of things in process• Establish a regular cadence• Limit work to capacity• Use pull scheduling

Source: Henrik Kniberg; Introduction to Lean



• Dedication• Cooperation



Order quality


Product Owner characteristics

• Understands the market, customers and users• Has a vision and can communicate the vision• Has good working relationship with

stakeholders• Empowered to make decisions, is decisive, is

willing to say no• Leader and facilitator

Source: Mike Cohn


So, who is the Product Owner?

http://www.flickr.com/photos/scott_schmitz/527182264/

http://www.flickr.com/photos/eraphotos/2979677983/


Good product owner first of all...

http://www.flickr.com/photos/eraphotos/2979677983/

...concrete, provide directions, is decisive, is willing to say no and controls the results?

NO

... helping others to achieve in their movements harmony, unity and unison?

YES


Cooperation, cooperation and one more time cooperation

• Cooperation, and• cooperation, and again• cooperation, and always• cooperation, and• COOPERATION

WHY?We are in the one boat! If we win, that is only together! If we lose – also together!

http://www.flickr.com/photos/scott_schmitz/


Thank you!

http://www.flickr.com/photos/crschmidt/2956708024/

Agile Eastern Europe - Key success factors in product owning

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