Agile case study. PMI Government Community of Practice
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Transcript of Agile case study. PMI Government Community of Practice
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Case Study:WA State DOL
The 21st Century GovernmentWill Be Agile
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Joseph Flahiff
PMI Agile CoP Community
Engagement Lead
15 years Traditional and AgilePresident of Whitewater Projects, Inc.
Author, Speaker, Coach, [email protected]
PMIACP
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License eXpress
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Long Long Road 2008• First attempt at
starting
Multiple Designs & revisions
Estimated 3 years to complete
2010• Shelved• Lack of resources
Sat for 2 years2011• Urgent need• Deadline 2012
Reduced scope by 1 year
New Estimate 2 years
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Results
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Benefits
• Quality of the Product• Time and Cost Savings• Employee Satisfaction
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Agile and the Government
• Federal • General Accounting
Office• Dept. of Defense• NASA• Veterans Affairs• FBI• GSA• Many more
• Washington State• DOL• DIS• DNR• DOT• L&I• ESD• OCIO• More…
… congressional interest has contributed to the identification of numerous examples of lengthy IT projects that incurred cost overruns and schedule delays while contributing little to mission-related outcomes. To reduce the risk of such problems, the Office of Management and Budget (OMB) recommends modular software delivery consistent with an approach known as Agile.
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Agile and the Government
• Federal • General Accounting
Office• Dept. of Defense• NASA• Veterans Affairs• FBI• GSA• Many more
• Washington State• DOL• DIS• DNR• DOT• L&I• ESD• OCIO• More…
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The Original Approach
Contract/ Charter
Requirements
Design
Build
Test
Deploy
Prod Support
2 Years
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10
Reality
Contract/ Charter
Requirements
Design
No, how about this?!
Looking Good!
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What does it mean to be Agile?
Agile is the ability to adapt to changes as fast or faster than changes occur.
Agile is NOT a noun…it’s an adjective
Flexible
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A Broader Definition
Build Cycle Build Cycle Build Cycle Build CycleBuild Cycle Build Cycle
Change Cycle Change Cycle Change Cycle Change Cycle
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A Broader Definition
Build Cycle Build Cycle Build Cycle Build Cycle
Change Cycle Change Cycle Change Cycle Change Cycle
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Project Requirements
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Modularize and Prioritize
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Adaptability
Release 1
Release 2
Release 3
Release 4
Release 5
Release 6
Release 7
Release 8
Release 9
Release 10
Release 11
Release 12
0%
5%
10%
15%
20%
25%
30%
Release Value
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Iterative Delivery
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License eXpress
DDD
DDD
DDD
DDD
DDD
DDD
DDD
DDD
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Simple…in Theory
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Not as Easyas it Looks
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4 Dimensions of Agility
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Culture
Culture is a set of organizational beliefs and behaviors that create the working environment.
Challenges:
• Complacency
• Collaboration
• Self-Direction
• Cross Organizations
Technical Practices
Leadership
Busin
ess Sy
stem
s
Cultu
re
AGILEORGANIZATION
People
Systems
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Leadership
The leaders job is twofold:
1. Provide clear direction
2. Removers of obstacles and smoothers of paths
Challenges:
• Trust of the iterative Process
• Availability/Authority/Knowledge
Technical Practices Busin
ess Sy
stem
s
Cultu
re
AGILEORGANIZATION
People
Systems
Leadership
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Business Systems
Set of connected processes, tools, beliefs and policies that support the business.
Challenges:• Legacy Reporting• 100% Staff Allocation• Contracting• Status Reporting
Technical Practices
Leadership
Busin
ess Sy
stem
s
Cultu
re
AGILEORGANIZATION
People
Systems
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Technical Practices
Technical practices are the tools and techniques used to deliver customer value.
Challenges:• Adoption of new tools• Traditional Artifacts• Trust of new practices
Leadership
Busin
ess Sy
stem
s
Cultu
re
AGILEORGANIZATION
People
Systems
Technical Practices
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Getting StartedTransformation is fractal
• Culture• Self-Direction
• Leadership• PO Group
• Business Systems• Pilot to get staffing
• Technical Practices• Retrospectives
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Questions Before We Close
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Summary
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References and Additional Reading• Contact info
• Articles on Agile by Joseph Flahiff• www.whitewaterprojects.com/articles/
• Agile in government papers• GAO - Effective Practices and Federal Challenges in Applying Agile Methods
• http://www.gao.gov/assets/600/593091.pdf• DOD Strategic Guidance
• http://www.defense.gov/news/defense_strategic_guidance.pdf• OMB 25 Point Plan to Reform Federal IT
• http://www.dhs.gov/sites/default/files/publications/digital-strategy/25-point-implementation-plan-to-reform-federal-it.pdf
• Other Reading• The New, New Product Development Game
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Joseph Flahiff
PMI-Agile CoP Engagement Lead
15 years Traditional and AgilePresident of Whitewater Projects, Inc.
Author, Speaker, Coach, [email protected]
@joseph_flahiff
PMIACP