Agenda Personnel Subcommittee Meeting - NERC Subcommittee... · Agenda – Personnel Subcommittee...

Agenda Personnel Subcommittee Meeting June 10, 2015 | 1:00 p.m. – 5:00 p.m. Eastern June 11, 2015 | 8:00 a.m. – 3:00 p.m. Eastern NERC Offices Atlanta, GA ReadyTalk Conference Call 1-866-740-1260 Access: 1691692 Security: 201506 Introductions and Chair’s Remarks Agenda

1. Announcements

a. Safety Briefing and Identification of Exits

b. NERC Antitrust Compliance Guidelines and Public Meeting Announcement

c. Announcement of Quorum

d. Parliamentary procedures

Action: None

Objective: The announcements serve to clarify and communicate the expectations for personal safety; the open status of NERC member meetings; compliance with NERC Antitrust Guidelines; and, procedural meeting requirements.

Presentation: No Duration: 10 min. Background Item: Attachments 1 & 2

2. Consent Agenda

a. Personnel Subcommittee (PS) Meeting Agenda

Action: Approve

Objective: Approve this meeting agenda.

Presentation: No Duration: 5 min Background Item: None

b. Personnel Subcommittee (PS) May Conference Call Minutes

Action: Approve

Objective: Approve the minutes from the May 7, 2015 conference call

Presentation: No Duration: 5 min Background Item: Attachment 5

Agenda – Personnel Subcommittee Meeting – June 10-11, 2015 2

3. Operating Committee (OC) Strategic Plan Alignment

a. OC Meeting update

Action: Report

Objective: Communicate items raised at the March and June OC meetings of relevance to the PS.

Presentation: No Duration: Background Item: OC Strategic Plan

b. Cognitive Overload task force – Laurel Hennebury, Lauri Jones, Diane Laferriere, Christine Econome

Action: Report

Objective: Report the status of the cognitive overload study.

Background: In April 2014 the NERC Reliability Issues Steering Committee (RISC) requested support from the OC to identify risks associated with Workforce Capability/Human Error (WCHE). The PS participated in this initiative as documented in the June 2014 minutes. Cognitive overload was one of the risks identified.

Presentation: No Duration: Background Item: none

c. 2015 Deliverables – Laurel Hennebury

Action: Review

Objective: Review the 2015 PS Deliverables.

Background: A request came from the OC officers to identify:

What work products to you expect to produce this year?

What is the deliverable schedule?

What do you expect to accomplish this year as a subcommittee and, what are you expecting from the task forces reporting to your subcommittee?

Presentation: No Duration: Background Item: Attachment 6

4. Event Analysis Subcommittee (EAS) Liaison Task Force – Lauri Jones, Mike Sitarchyk, Art Diaz-Gonzalez, Rocky Williamson

Action: Report

Objective: Discuss any EAS training related activities

Background: Per the OC strategic plan – as appropriate the EAS, in coordination with the PS, will recommend training as a result of lessons learned and emerging cause code trends. In the September 2014 meeting, the task force identified the need for further discussions with the EAS on how data and information regarding events will be used to improve industry performance. The task force will bring recommendations to the meeting.

Presentation: No Duration: Background Item: Lessons Learned

5. SOCCED Update

Action: Report

Objective: Provide an update on the current status of the SOCCED provider interface. Review video of User Acceptance Testing (UAT) webinar.

Background: A webinar was held and recorded in late May 2015 to provide training for the volunteer testers completing the User Acceptance Testing for the SOCCED provider interface update.

Presentation: Yes Duration: Background Item: Feb Meeting Minutes

http://www.nerc.com/comm/OC/Related%20Files%20DL/OC_2015_2019_Strategic_Plan_Final.pdf

http://www.nerc.com/pa/rrm/ea/Pages/Lessons-Learned.aspx


6. CE Manual v4.4: Learning Activities – Chris Econome, Lauri Jones, Dianne Laferriere, Cesar Seymour, Rocky Williamson, Leslie Sink, Max Colney

Action: Report

Objective: Report on the progress and notable items in the review and revision of the CE program learning activities criteria.

Background: As stated in the Personnel Subcommittee Scope Document, the PS is responsible for developing and maintaining the Continuing Education Administrative Manual.

Presentation: Duration: Background Item: Feb Meeting Minutes

7. CE Manual v4.4: Course Audits – Laurel Hennebury, Art Diaz-Gonzalez, John Rymer

Action: Report

Objective: Report on the progress and notable items in the review and revision of the CE program course audit criteria.



8. CE Manual v4.4: Other – Kelly Blackmer, Jim Donahue, Neil Lindgren, Maureen Curley

Action: Report

Objective: Report on the progress and notable items in the review and revision of the CE program criteria not address in the learning activities or course audit sections.



9. CE Manual Communication Plan – Art Diaz-Gonzalez, Rocky Williamson, John Rymer, Cesar Seymour

Action: Report

Objective: Review metrics and lessons learned from the roll out of the CE Manual v4.3.

Background: The Continuing Education Program Manual v4.3 became effective March 1, 2015. A structured communication plan was developed and implemented to support the changes. Providers were encouraged to submit questions regarding the program criteria. The task force responded in a Q&A document which will be available until July 15, 2015.

Presentation: Duration: Background Item: Q&A Document

10. Error Reduction-Diane Laferriere, Laurel Hennebury, Chris Econome

Action: Report

Objective: Target a reduction in course submission errors and support best practices instructional methods.

Background: This task force was a recommendation of one of the strategic plan task forces.


11. Accreditation Observation-Art Diaz-Gonzalez, Mike Sitarchyk, and Lauri Jones

Action: Report

Objective: Provide an update on the status of PJM’s pursuit of IACET accreditation.

http://www.nerc.com/pa/Train/CE/Continuing%20Education%20Documents/CE_Manual_v4.3_QandA.pdf


Background: One of the strategic plan task forces recommended a task force to observe and report on PJM’s progress toward IACET accreditation.


12. Continuing Education(CE) Program Update

a. CE Metrics

Action: Report

Objective: Review CE program reports.

Background: The metrics are intended to reflect the volume and health of the CE program.

Presentation: Yes – NERC Staff Duration: Background Item: None

b. Course Audit Update

Action: Report

Objective: Communicate the activities of the PS, CERP and contractors regarding course audits

Background: This is a standing agenda item.

Presentation: Yes – NERC Staff Duration: Background Item: None

c. NERC Continuing Education Workshops

Action: Report

Objective: Review the schedule of CERP and Provider workshops

Background: The Continuing Education Review Panel (CERP) meets annually for a workshop on reviewer related items. A provider workshop has been developed to focus on ILA/course generation and course audits.

Presentation: Yes Duration: Background Item: None

13. Administrative

a. PS Membership Task Force-Closed Session

Action: Report and Approve

Objective: Review applications and approve new members and officers.

Background: N/A

Presentation: None Duration: Background Item: Applications

b. Summarize Voting Items, Action Items, and Task Forces

c. Future Meetings

14. Closing Comments and Adjourn – Laurel Hennebury

15. Break out into task forces 1:00 pm – 3:00 pm.

Meeting Dates Time Location Host

September 16, 2015 September 17, 2015

1:00 p.m. – 5:00 p.m. 8:00 a.m. – 5:00 p.m.

New Orleans, LA JW Marriott New Orleans

December 16, 2015 December 17, 2015

1:00 p.m. – 5:00 p.m. 8:00 a.m. – 5:00 p.m.

Atlanta, GA NERC Office Altanta, GA

February 9, 2016 February 10, 2016

1:00 p.m. – 5:00 p.m. 8:00 a.m. – 5:00 p.m.

Phoenix, AZ TBD


Attachment 1 - Public Meeting Notice

FOR USE AT BEGINNING OF MEETINGS AND CONFERENCE CALLS THAT HAVE BEEN PUBLICLY NOTICED AND ARE OPEN TO THE PUBLIC Conference call version: Participants are reminded that this conference call is public. The access number was posted on the NERC website and widely distributed. Speakers on the call should keep in mind that the listening audience may include members of the press and representatives of various governmental authorities, in addition to the expected participation by industry stakeholders. Face-to-face meeting version: Participants are reminded that this meeting is public. Notice of the meeting was posted on the NERC website and widely distributed. Participants should keep in mind that the audience may include members of the press and representatives of various governmental authorities, in addition to the expected participation by industry stakeholders. For face-to-face meeting, with dial-in capability: Participants are reminded that this meeting is public. Notice of the meeting was posted on the NERC website and widely distributed. The notice included the number for dial-in participation. Participants should keep in mind that the audience may include members of the press and representatives of various governmental authorities, in addition to the expected participation by industry stakeholders. August 10, 2010


Attachment 2 - Antitrust Compliance Guidelines I. General

It is NERC’s policy and practice to obey the antitrust laws and to avoid all conduct that unreasonably restrains

competition. This policy requires the avoidance of any conduct that violates, or that might appear to violate, the

antitrust laws. Among other things, the antitrust laws forbid any agreement between or among competitors

regarding prices, availability of service, product design, and terms of sale, division of markets, allocation of

customers or any other activity that unreasonably restrains competition.

It is the responsibility of every NERC participant and employee who may in any way affect NERC’s

compliance with the antitrust laws to carry out this commitment.

Antitrust laws are complex and subject to court interpretation that can vary over time and from one court to

another. The purpose of these guidelines is to alert NERC participants and employees to potential antitrust

problems and to set forth policies to be followed with respect to activities that may involve antitrust

considerations. In some instances, the NERC policy contained in these guidelines is stricter than the applicable

antitrust laws. Any NERC participant or employee who is uncertain about the legal ramifications of a particular

course of conduct or who has doubts or concerns about whether NERC’s antitrust compliance policy is

implicated in any situation should consult NERC’s General Counsel immediately.

II. Prohibited Activities

Participants in NERC activities (including those of its committees and subgroups) should refrain from the

following when acting in their capacity as participants in NERC activities (e.g., at NERC meetings, conference

calls and in informal discussions):

Discussions involving pricing information, especially margin (profit) and internal cost information and

participants’ expectations as to their future prices or internal costs.

Discussions of participant’s marketing strategies.

Discussions regarding how customers and geographical areas are to be divided among competitors.

Discussions concerning the exclusion of competitors from markets.

Discussions concerning boycotting or group refusals to deal with competitors, vendors or suppliers.

Any other matters that do not clearly fall within these guidelines should be reviewed with NERC’s

General Counsel before being discussed.

III. Activities That Are Permitted

From time to time decisions or actions of NERC (including those of its committees and subgroups) may have a

negative impact on particular entities and thus in that sense adversely impact competition. Decisions and actions

by NERC (including its committees and subgroups) should only be undertaken for the purpose of promoting and

maintaining the reliability and adequacy of the bulk power system. If you do not have a legitimate purpose

consistent with this objective for discussing a matter, please refrain from discussing the matter during NERC

meetings and in other NERC-related communications.

You should also ensure that NERC procedures, including those set forth in NERC’s Certificate of

Incorporation, Bylaws, and Rules of Procedure are followed in conducting NERC business.


In addition, all discussions in NERC meetings and other NERC-related communications should be within the

scope of the mandate for or assignment to the particular NERC committee or subgroup, as well as within the

scope of the published agenda for the meeting.

No decisions should be made nor any actions taken in NERC activities for the purpose of giving an industry

participant or group of participants a competitive advantage over other participants. In particular, decisions with

respect to setting, revising, or assessing compliance with NERC reliability standards should not be influenced

by anti-competitive motivations.

Subject to the foregoing restrictions, participants in NERC activities may discuss:

Reliability matters relating to the bulk power system, including operation and planning matters such as

establishing or revising reliability standards, special operating procedures, operating transfer

capabilities, and plans for new facilities.

Matters relating to the impact of reliability standards for the bulk power system on electricity markets,

and the impact of electricity market operations on the reliability of the bulk power system.

Proposed filings or other communications with state or federal regulatory authorities or other

governmental entities.

Matters relating to the internal governance, management and operation of NERC, such as nominations

for vacant committee positions, budgeting and assessments, and employment matters; and procedural

matters such as planning and scheduling meetings.


Attachment 3 - Personnel Subcommittee Membership List

Chairman Laurel Hennebury Director of Enterprise Learning & Organizational Development

ISO New England, Inc. 1 Sullivan Road Holyoke, Massachusetts 01040

(413) 540-4265 W (413) 540-4505 Fx (860) 306-4335 Cell [email protected]

Vice Chairman Lauri Jones

Sr. Supervisor – Transmission System Operations - Training

Pacific Gas and Electric Company 77 Beal St. Mail Code B15A San Francisco, CA 94107


Duke Energy Florida Maxwell Colney

Supervisor, System Operations

Duke Energy Florida 6565 38th Avenue North Saint Petersburg, FL 33710

(727) 452-3072 W (727) 384-7842 Fx [email protected]

WAPA Art Diaz-Gonzalez

Outage Coordinator Western Area Power Administration Sierra Nevada Region 114 Parkshore Drive Folsom, CA 95630


CAISO Christine Econome California ISO

250 Outcropping Way Folsom, California 95630

(916) 351-2427 W (916) 765-8007 Cell [email protected]

Hydro Quebec Diane Laferriere

Advisor-Training Compliance

HydroQuebec TransEnergie Tour Est etage B1 CP 10,000 Succ. Pl. Desjardins Montreal, QC H5B1H7

(514)289-2211 x3860 W [email protected]

MRO/Otter Tail Power Company

Neil Lindgren Training Supervisor

Otter Tail Power Company 215 South Cascade Fergus Falls, Minnesota 56538


GDF SUEZ Energy NA

Cesar Seymour Director, Market Policy

GDF SUEZ Energy NA 1990 Post Oak Boulevard Suite 1900 Houston, Texas 77056

(713) 636-1734 W (713) 636-1894 Fx (832) 607-9543 Cell cesar.seymour@ gdfsuezna.com

Southwest Power Pool

Leslie Sink Supervisor, Customer Training

201 Worthen Drive Little Rock, AR 72223

(501) 688-1669 W [email protected]

RFC/PJM Mike Sitarchyk

Manager of State and Member Training

PJM Interconnection, L.L.C. 955 Jefferson Avenue Valley Forge Corporate Center Norristown, Pennsylvania 19403-2497



SERC Rocky Williamson

Operations Training Manager, Southern Company Services-Transmission

Southern Company Services 600 North 18th Street Birmingham, Alabama 35201


MISO John Rymer

Manager – Technical Training

MISO PO Box 4202 Carmel, IN 46082-4202


ERCOT Kelly Blackmer

Manager, System Operations Training

ERCOT 2705 West Lake Drive Taylor, TX 76574


OVEC James Donahue

Training and Compliance Manager

Ohio Valley Electric Corporation PO Box 468 Piketon, OH 45661

(740) 289-7297 W (740) 289-5906 Fx [email protected]

mailto:[email protected]


Attachment 4 - Personnel Subcommittee Scope

Personnel Subcommittee Scope April 17, 2014 This document addresses the organizational structure of the NERC Personnel Subcommittee (PS) and defines the PS’s role of governing the NERC Continuing Education Program.

Purpose

The PS’s goal is to support the development of NERC Continuing Education Program requirements to promote excellence in training programs and improve the performance of bulk power system (BPS) personnel.

Functions

1. Serve as the technical training advisor to the NERC Operating Committee (OC). 2. Serve as the governing body of the NERC Continuing Education Program, responsible for oversight

of the: a. Development and implementation of Continuing Education Program requirements that

improve the performance of BPS personnel and promote excellence in training programs. b. Development and maintenance of a process to approve or accredit continuing education

providers and activities that seek approval or accreditation and meet NERC-approved continuing education requirements.

c. Perform periodic audits of continuing education providers and training activities to ensure the approved or accredited providers and training activities satisfy NERC continuing education requirements.

d. Development and maintenance of an appeals process for disputed application reviews, probation, or suspension of NERC-approved provider status, and Continuing Education Hour disputes.

3. Provide input on fees for continuing education providers and learning activities.

Deliverables

1. Develop and maintain the Continuing Education Administrative Manual. 2. Oversee quarterly Continuing Education Program provider course audits. 3. Prepare a PS Action Plan that aligns with the OC’s Strategic Plan.

Reporting

The PS reports to the OC, and all work products developed by the PS for use by the industry must be approved by the OC. The PS shall maintain communications with other groups as necessary on relevant issues per the OC Charter and their strategic plan or per the direction of OC officers.


Officers

1. The PS officer-selection process will follow the OC Charter. a. The PS may recommend officer candidates for the OC chair’s consideration following a

supporting motion. b. The vice chair should be available to succeed the chair.

2. The NERC OC chair appoints the PS chair and vice chair for a specific term (generally two years). The subcommittee officers may be reappointed for additional terms.

a. The PS officers are considered members of the subcommittee and may vote. Duties

Duties of PS officers: 1. Subcommittee Chair

a. Lead subcommittee activities, set the agendas for meetings, and act as spokesperson for the PS.

b. Administer the subcommittee meeting agendas and preside at the meetings. c. Represent the subcommittee before the OC and other forums as appropriate. d. Execute decisions by the OC and perform other duties as directed by the OC. e. The subcommittee chair is considered a non-voting member of the OC and is expected to

attend the regular standing committee meetings to report on assignments or provide a summary report of the group’s activities, at a minimum.

f. Establish working groups or task forces as directed by the subcommittee. g. Notify all newly appointed representatives of existing or new working groups or task forces

of their appointment in writing. 2. Subcommittee Vice Chair

a. Perform the duties of the chair in his or her absence. b. Serve as parliamentarian during meetings. c. Assist the chair as called upon.

3. NERC Staff a. Prepare the minutes of the subcommittee meetings. b. Maintain the subcommittee records. c. Assist the chair and vice chair as called upon.

Membership Qualifications:

The PS will consist of individuals who have expertise in a systematic approach to training, which includes the analysis, design, development, implementation, and evaluation of training activities, and who broadly represent the major sectors of the electric utility industry and NERC Regions. Members should:


1. Have advanced training expertise, preferably in the bulk transmission system. 2. Have significant experience in the electric utility industry. Parallel experience of training in the

electric utility industry will suffice for both training and industry experience. 3. Have knowledge and experience applying a systematic approach to training. 4. Bring subject matter expertise to the PS. 5. Be knowledgeable regarding reliable operations within their organizations.

Expectations

Personnel Subcommittee voting members are expected to: 1. Attend and participate in all PS meetings. 2. Express their opinions, as well as the opinions of the sector they represent, at committee

meetings. 3. Complete committee assignments. 4. Inform assigned NERC staff of any changes in their status that may affect their eligibility for

committee membership. Failure to do so in a timely manner may result in the chair dismissing those members.

Representation

The PS will work to ensure a diverse membership reflective of the electric utility industry footprint across North America. The PS shall be comprised of up to 18 individuals to serve as voting members of the PS. They will be selected by a two-thirds vote among existing PS members and confirmed by the OC chair. Resignations, Vacancies, and Nonparticipation

The PS shall follow the specifications on resignations, vacancies, and nonparticipation outlined in the OC Charter, including the following guidelines:

1. Members who resign will be replaced for the time remaining in the member’s term pursuant to a two-thirds vote among existing PS members and confirmation by the OC chair.

2. The committee chair will contact any member who has missed two consecutive meetings (even if the member has sent a proxy) to 1) seek a commitment to actively participate or 2) ask the member to resign from the committee.

3. The chair may remove any member who has missed two consecutive meetings (even if the member has sent a proxy).

Meetings

The PS shall follow the specifications on meetings outlined in the OC Charter, including: 1. Quorum

a. A quorum requires a simple majority of the voting members. 2. Voting

a. Each voting member of the committee shall have one vote on any matter before the committee that requires a vote. An affirmative vote of a simple majority of the voting members present and voting (in person or by proxy) is needed to approve actions by committee members at any meeting in which a quorum is present. The chair and vice chair


may vote. Voting may take place during regularly scheduled in-person meetings or via email, facsimile, or conference call.

3. Antitrust Guidelines a. All persons attending or otherwise participating in the committee meeting shall act in

accordance with NERC’s Antitrust Compliance Guidelines at all times during the meeting. A copy of the NERC antitrust statement shall be included with each meeting agenda.

4. Open Meetings a. NERC committee meetings shall be open to the public, except as noted under Confidential

Sessions. Although meetings are open, only voting members may offer and act on motions. 5. Confidential Sessions

a. The chair of a committee may limit attendance at a meeting or portion of a meeting based on the confidentiality of the information to be disclosed. Such limitations should be applied sparingly and on a nondiscriminatory basis to protect information that is sensitive to one or more parties. A preference, when possible, is to avoid the disclosure of sensitive or confidential information so that meetings may remain open at all times. Confidentiality agreements may also be applied as necessary to protect sensitive information.

In the absence of specific provisions in the scope document, the PS will follow Robert’s Rules of Order, Newly Revised.

Subgroups

The subcommittee may form working groups and task forces as needed to carry out standing or ad hoc assignments. Subgroup chairs (or delegates) are expected to attend the regular subcommittee meetings to report on assignments or provide a summary report of the group’s activities, at a minimum. The subcommittee will evaluate any subgroups annually. This evaluation should include a determination of whether the subgroup status falls into one of the following categories:

Task Complete – Subgroup is discontinued;

Task Incomplete – Subgroup is discontinued;

Task in Progress – Subgroup is continued; or

Task in Progress – Subgroup is continued and subgroup members require updating.

Current Subgroups:

1. Continuing Education Review Panel (CERP)


Attachment 5 – Conference Call Minutes

May 2015 PS Conference Call

Minutes – Conference Call

Objective

Date May 7, 2015

Time From: 2:00 pm EST To: 3:30 pm EST From: 1:00 pm CST To: 2:30 pm CST From: 11:00 am PST To: 12:30 am PST

Dial-in-Number 1-866-740-1260

Access code 1691692 Security Code: 150507

Attendees: Art, Leslie, Rocky, Dwayne, Neil, Chris, John, Laurel, Diane, Kelly, Lauri, Jim

Agenda Items

Description

Call to order Laurel called the meeting to order at 2:02 pm EDT.

1. Approve February minutes NERC staff sent minutes prior to the call. Art moved to approve, Dwayne second, approve PS minutes John moved to approve, Rocky second, approve PCGC/PS joint session

2. Update from OC meeting The work plan template we developed was adopted by all subcommittees. Still looking at cognitive overload.

3. Status: EAS Liaison Putting together a letter to NATF to solicit feedback on lessons learned. Planning to present next month.

4. Status: Cognitive Overload James is working on inviting one of his colleagues to address the OC’s request for a speaker on this topic.

5. Status: Membership 2 nominations for CERP, 2 applications to PS PS positions are not assigned to a company, but to an individual. If an individual from a company resigns, another person at that company may apply, but would be considered as an individual. Lauri will move into the chair position after the June meeting. One person has put in for the vice-chair and this will be voted on in the June meeting. Whoever is selected will need to be approved by the OC Chair.

6. Status: Error Reduction General idea is to have a way of sharing best practices by end of year. Currently assisting in sanitizing ILAs for use in the Provider workshops. After the July workshop, will consider other possible means for disseminating the information. Situational awareness and human performance can be incorporated into training as long you can directly correlate to content in Appendix A. Need to work on getting information out to the industry on how to do this.


Need to spend more time on this in the PS meeting to get a sense of how the PS members stand on this issue.

7. Status: Observe PJM Accreditation PJM will provide an update at the June meeting

8. Status: CE Manual 4.4-Learning Activities Work has been started, have had one call and have worked on individual assignments. Planning on using the Thursday breakout to move forward.

9. Status: CE Manual 4.4-Course Audits There have been communications back and forth. Planning to use the June breakout to take advantage of face-to-face time.

10. Status: CE Manual 4.4-Other Planning to use the June breakout to take advantage of face-to-face time. There are some things that are not in the manual that need to be considered.

11. Status: SOCCED Liaison UAT (User Acceptance Testing) set for June 5-18. Depending on the results and feedback, implementation to production and industry rollout could occur between mid-July to August.

12. Status: Use of CSO Still pursuing this issue with NERC management.

13. Status: Use on non-industry examples in training

Will address in more depth in June meeting. To what degree is it appropriate to use generic industry video to convey concepts, such as human performance? What is the right balance to qualify for CEH?

14. Status: Appendix A Topics List Continues to be an item of discussion threading through many areas.

15. Status: Q&A Document Question

Can you provide an example of the criteria used to demonstrate successful performance and validation of individual achievement of learning objectives?

Response

Remand this question to the PS for more discussion This issue will be addressed in the review and revision of the CE Manual.

16. Additional items: Dwayne Fewless will be resigning from the PS as he takes a different path in his career.

17. Move to adjourn Kelly moves to adjourn, Dwayne seconded. Meeting adjourned at 2:56 pm EDT.


Attachment 6 – 2015 PS Work Plan

Status Due

Develop a PS Action Plan in alignment with the OC Strategic Plan

In Progress Q1 2015

Roll out of the Continuing Education Program Manual, v. 4.3 In Progress Q1 2015

Begin work on Continuing Education Program Manual, v. 4.4 In Progress Q2 2016

Support testing and implementation of the updated SOCCED provider interface

In Progress Q3 2015

Implement a multi-reviewer process for questionable course submissions.

In Progress

Q2 2015

Pilot new reviewer process for provider applications In Progress Q3 2015

Target a reduction in course submission errors and support best practices instructional methods

Planning Q4 2015

Recruiting new members for the CERP In Progress Q2 2015

External Requests to Group:

Observe the voluntary PJM accreditation process and study the results to identify pros and cons of accreditation (the PS is not recommending any changes to the CE program).

In Progress Q4 2016

Continue investigation of cognitive overload and task analysis

In Progress Q4 2015


Attachment 7 – Action Item List

Personnel Subcommittee Action Items June 10-11, 2015

Item# Task Description Assignment Status Due Scope

2013-2 Audit Issues Review

Review issues found during CE course audits. Determine any additional action to be taken in addition to what the auditor required from the entity.

Brenda Boline This is a standing agenda item. Provide a report on any findings from the Audit Issues Review.

Each Quarterly Meeting

Funct 2c Delv 2

2014-3 EAS Bi-weekly Liaison

Meet with the Event Analysis Subcommittee to discuss possible coordination on Operator performance issues and training issues.

Lauri Jones Mike Sitarchyk Art Diaz-Gonzalez Rocky Williamson

Ongoing TF to act as a liaison with EAS.

Ongoing Delv 3

2014-4 EAS Quarterly Liaison

Attend the face-to-face meeting with the EAS

Lauri Jones Ongoing liaison with EAS.

Ongoing Delv 3

2013-17 SOCCED support

Work with NERC staff to provide industry input and testing for SOCCED

Christine Econome Jim Donahue Neil Lindgren

UAT currently under way

3Q2015 Funct 2b

2014-9 Cognitive Overload

Provide additional information to the OC on cognitive overload

Laurel Hennebury Diane Laferriere Christine Econome Lauri Jones

Investigating various experts.

Not Specified

2015-1 CE Manual version 4.4 Learning Activities

Evaluate and recommend changes to program criteria.

Chris Econome Lauri Jones Dianne Laferreire Cesar Seymour Rocky Williamson Leslie Sink Max Colney

Review feedback and recommendations for change from previous revision efforts

2Q 2016 Delv 1

2015-2 CE Manual version 4.4 Course Audits


Laurel Hennebury Art Diaz-Gonzalez Dwayne Fewless John Rymer


2Q 2016 Delv 1


Item# Task Description Assignment Status Due Scope

2015-3 CE Manual version 4.4 Other Items


Maureen Curley Kelly Blackmer Jim Donahue Neil Lindgren


2Q 2016 Delv 1

2015-4 Reduce ILA errors

Update Objective Writing Guide

Diane Laferriere Laurel Hennebury Christine Econome Kelly Blackmer

Gathering information

4Q 2015

2015-5 Course Review Pilot program to review courses slated for denial

Rotating In progress 3Q 2015 Funct 2d

2015-6 Provider Review

Pilot the new provider review process.

Cesar Seymour Rocky Williamson Leslie Sink

New process in effect March 1, 2015.

3Q 2015 Funct 2b

2015-7 Observe PJM Accreditation

Evaluate the pros and cons of accreditation as PJM pursues this voluntary and independent initiative

Art Diaz-Gonzalez Mike Sitarchyk Lauri Jones Laurel Hennebury

In progress 4Q 2016

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