Agenda

Copyright © 2009 Hellenic Bank Public Company Ltd

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, recording, or otherwise — without the permission of Hellenic Bank Public Company Ltd. This document provides an outline of a presentation and is incomplete without the

accompanying oral commentary and discussion.

Your first choice business partner

Hellenic Bank Public Company Ltd, 2010 – All rights reserved 2

Agenda

Topic Pages

1. Hellenic Bank Group – an overview 3 – 9

2. International Business Banking 11 – 20

3. Contact Details & Questions 22 - 23


Hellenic Bank Group – an overview

• Alongside traditional banking operations the Group provides an ever widening range of financial services including: Leasing facilities, Factoring, Brokerage services, Insurance, Investment Banking, Private Banking, and Custodian services.

• The Bank maintains international presence with Representative Offices in Moscow, St. Petersburg, Kyiv and Sandton South Africa and a fully owed subsidiary in Hong Kong.

• In 2010, the Group is expected to commence full banking operations in Russia through its fully owned subsidiary Limited Liability Company Commercial Bank “Hellenic Bank”.

• Hellenic Bank Group commenced operations in 1976 and in relatively short period of time it established itself as one of the biggest banking and financial institutions in Cyprus. Hellenic Bank shares are listed on the Cyprus Stock Exchange.

• Today the Group enjoys a network of 72 branches in Cyprus and 27 in Greece while employing over 2,000 people locally and abroad.


Group Milestones• 1976: The Bank begins operations with a branch in Nicosia and 33 employees. • 1985: The subsidiary company, Hellenic Bank (Finance) Ltd, is founded, providing

asset finance. • 1986: The subsidiary company, Hellenic Bank (Investments) Ltd, is founded,

providing investment services. • 1990: The Insurance Services Department is founded, representing a number of

insurance companies offering a wide choice of insurance products. • 1990: The Bank establishes the first of its kind International Business Center (IBC)

in Limassol, Cyprus.• 1996: The Group dynamically expands its operations by acquiring the onshore

facilities of Barclays Bank PLC in Cyprus.• 1997: The Limassol International Business Centre achieves ISO 9002:1994 Quality

systems Certification for the whole of its operations, the first centre in Cyprus to achieve ISO certification on its Banking operations.

• 1998: The first branch of Hellenic Bank opens in Greece, in the prestigious Kolonaki area of central Athens.


Group Milestones• 1998: Opening of Representative Offices in Sandton, South Africa and Moscow,

Russia. • 1999: Acquisition of the Ledra and Pancyprian Insurance Companies.• 2000: In partnership with American Life Insurance Company (Alico AIG Life), the

Bank launches Hellenic Alico Life Insurance Company Ltd for the provision of banc assurance products.

• 2003: Voluntary adoption of the Corporate Governance Code as issued by the council of the Cyprus Stock Exchange.

• 2007: Acquisition of 78% of Athena Cyprus Public Company Ltd. (“Athena”)• 2007/8: Opening of Representative Offices in St. Petersburg and Kyiv Ukraine.• 2009: The Bank obtains a license to conduct banking operations in Russia through

the wholly owned subsidiary LLC Commercial Bank “Hellenic Bank”.• 2009: The Bank increases its participating interest in Athena to 93.55% and

concludes a ‘squeeze out’ to acquire the remaining shares. It now owns 100% of Athena’s share capital with the ultimate aim of absorbing the subsidiary and incorporating its operations with those of the Bank.


Hellenic Bank Group - Key Indicators - (€ million)2009 2008 2007 2006 2005

Total Assets 8.294,7 7.826,8 7.357,3 6.488,6 5.263,5Customer Deposits and other customer accounts 6.574,0 6.146,5 5.860,5 5.314,7 4.276,3

Loan and Advances before provisions for impairment 5.029,6 5.012,9 4.093,1 3.330,4 2.848,1

Equity attributable to the shareholders 519,9 440,4 525,0 363,1 282,4Total Net Income 269,6 243,2 320,5 251,3 199,5

Total Expenses 170,2 158,9 156,7 150,9 144,5

Operating Profit before Provisions for impairment of loans and advances 99,4 84,3 165,3 109,6 55,3

Profit before taxation 36,1 44,6 152,6 70,5 15,2

Profit for the period (after tax) 28,3 31,3 134,9 58,6 13,2


Hellenic Bank Group - Key Indicators and Ratios2009 2008 2007 2006 2005

Capital Adequacy (percent)Calculations from 2007 onwards comply with Basel IICalculations prior to 2007 comply with Basel I

14.0% 10.8% 13.7% 14.2% n/a

Gross Loans/Deposits (percent) 76.5% 81.6% 69.8% 62.7% 66.6%

Cost/Income (percent) 63.1% 65.3% 48.9% 58.9% 72.8%

The Group improved its capital adequacy ratio, maintained comfortable and healthy liquidity levels, and proceeded cautiously and rationally to further development, within

its targets of portfolio quality and profitability.


Competitive advantages (2009 figures)Robust Capital Adequacy

HB: +6%CBC: Min.

Requir.: 8%

Strong Liquidity

5,0 6,6

0,0

2,0

4,0

6,0

8,0

Gross Loans (€ -bln) Deposits (€ -bln)

Loans to Deposits ratio (€ -bln)

Significant growth of deposits despite the fact that HB was not an aggressive player in competition for liquidity during the period under consideration.

The restructuring-absorption of Athena Cyprus Public Company Ltd will further enhance the capital adequacy ratio (14%). Net Loans to Deposits ratio: 69%

14%

77%


Our Guiding Principles• Friendliness, trust and close cooperation is what sets us apart.

• The diversity of our client base and our shared experiences furnish us with an in depth understanding of your needs and inspires us to be more creative and innovative.

• We recruit and retain high caliber team workers and invest in their professional development.

• Our staff, their values and corporate responsibility together with the use of advanced technology systems make us one of the leading service oriented institutions.

Our vision:“To evolve dynamically while preserving

our human perspective”


Agenda

Topic Pages



3. Contact Details & Questions 22 - 23


International Banking Services (IBC)

• In 1990, the Bank establishes its first International Business Centre, situated in Limassol, a city world-renowned for its maritime industry. Following the immediate success of the Limassol IBC, the concept is introduced to other major cities.

• In 1997 Limassol IBC achieves ISO 9002:1994 Quality systems Certification for the whole of its operations, the first centre in Cyprus to achieve ISO certification on its Banking operations.

• In 2002 Hellenic Bank successfully launches its Net Banking platform claiming the prestigious “Best Online and Multi-channel Banking Team” award of the year by the European Banking Technology Awards.

• Demonstrating our commitment to continual improvement and quality, in 2009, the Bank achieves the ISO 9001:2008 certification for all its International Business Centres.

• To better serve the needs of its growing international clientele, Hellenic Bank was the first financial services institution in Cyprus to adopt the notion of “International Business Centre”.


International Banking Services (IBC) Alongside traditional banking services, our IBC clientele benefit from:

• Exceptional quality of payment messages (Deutsche Bank and JP Morgan Awards).

• State-of-the-art Internet Banking services: voted the “Best Integrated Consumer Bank Site” in Europe as per “Global Finance” magazine in 2009.

• Private Banking Services: “The No.1 Private Banking Unit in Cyprus” as per “Euromoney” magazine in 2009.

• Custodian Services: “TOP RATED” as per “Global Custodian” magazine (2007-2009).

• Treasury and Foreign Exchange services.

• New Generation of chip cards – MasterCard - VISA

• Trade Finance Facilities & Factoring.

• Escrow Account and Escrow Agent Services.

• Term deposits in many currencies with competitive interest rates.

• Insurance services.

• Attractive incentives for Electronic batch Salary Payments.

• User friendly and efficient Account Opening System – reducing substantially the account opening preparation time.


Exceptional quality of payment messages• We continuously strive to reduce operational risk within your business by ensuring an

accurate, timely-complete, and cost effective processing of all your international transactions.

• In this respect we maintain and actively manage an extensive bank correspondent network and participate in the following payment platforms:

• Over the years we have been persistently awarded for the exceptional quality of our payments messages.

• Deutsche Bank “EUR STP Excellence Award” for exceptional quality.

• JP Morgan Chase “Elite Quality Recognition Award U.S. Dollar Clearing”.

• Our 20% market share in 2009 in MT103 SWIFT messages is evident of the consistency and quality of our payment messages.

• We are proud to offer same day value inward & outward transfers in all freely convertible currencies including Russian Rubles with late cut-off times.

• Immediate access to confirmation of executed payments via our net banking platform.

SWIFT EBA (Step 1, Step2) SEPA TARGET2


• Our commitment for continual improvement never rests. In 2007 we became the first Cypriot trilingual electronic Bank offering also the Russian Language.

• In 2009 “Hellenic Net Banking” was declared as the “Best Integrated Consumer Bank Site” in Europe by the “Global Finance” magazine.

Hellenic Net Banking was launched in 2002 to offer reliable and secure banking services 24 hours a day, 7 days a week claiming the prestigious “Best Online and Multichannel Banking Team of the Year” award by the European Banking Technology awards.

Hellenic Net Banking offers you the choice between two complete Internet Banking Solutions depending upon the complexity of your requirements.

Hellenic Net Banking


Hellenic Net Banking

• Real time monitoring of finances, managing cash flows and executing day-to-day banking transactions.

• Instant Swift Verification and on-line customer copy of swift confirmation.

• Selection of the Greek, English and Russian language (the first Cypriot multilingual electronic Bank). • Opportunity to capture your own electronic fixed deposits with Hellenic Net Fixed.

• Creation of virtual cards with offering maximum security for your internet purchases.

The Personal Version of Net Banking is a complete Internet Banking Solution that has been designed with customer convenience and security in mind.

Among other features it offers:

“Best Integrated Consumer Bank Site” in Europe by the “Global Finance”

magazine 2009

Hellenic Net BankingThe progression of technology,

the Art of service!”


• Creation and/or approval of payments and other transactions from one or more authorized signatories.

• Definition of specific beneficiaries/ partners for monitoring/ controlling of transfers/ payments.

• Electronic file transfer service to support automation of Payroll.

• Other multiple transaction files for bulk payments.

• User defined flexible presentation and reporting.

Hellenic Net BankingThe Business Version is an advanced Internet Banking Solution specifically designed for companies that seek real time monitoring of their financial activities with Hellenic Bank in a multiple user environment with flexible access rights and varying authorization levels. Services include:• Managing a large number of accounts for

groups of companies with same access codes.


Private Banking

Hellenic Bank Private Banking

Hellenic Bank Private Banking offers a specialized, tailor-made banking service in an environment of discretion, professionalism and confidentiality.

You are already established in your field and you are increasingly facing the challenge of protecting and building on your hard-earned wealth in a rapidly changing economic environment.

Our team provides a professional dedicated service that will monitor, advise, suggest and implement the best solutions for your investment needs.

Our global alliances offer you access to an unparalleled range of products and information bringing to you diverse investment opportunities.

“Our philosophy is to build long-term relationships based on mutual trust, tailored and aimed at superior performance”


Custody Unit

• Tax reclamation.• Corporate trust services.• Escrow Account and Escrow Agent Services.• Fund administration.

Our Custodian Service Unit offers a full range of custody services including local and global custody.

Qualified Account Managers assigned for each private or institutional investor ensure dedicated customer attention and deliver services that best fit your individual requirements.

The Unit caters for the fast and reliable clearing and settlement of your transactions. Also, the Custody Unit undertakes the role of the primary custodian for Mutual Funds and International Collective Investment Schemes.

The offered services include:• Transaction settlement.• Safekeeping.• Corporate actions.• Proxy voting.


Treasury Department

Services include:

• Sale and purchase of foreign exchange in spot and forward markets in all freely traded currencies.

• Foreign exchange options to meet or hedge potential future requirements.

• Derivative products.

• Structured products with varying levels of capital protection.

• Brokerage services in all asset classes.

Hellenic Bank Treasury supported by state of the art technology, extends its information flow, experience and expertise to help you manage and control your market risks.


• Issuance and payment of Import Letters of Credit• Advising and Negotiation of Export Letters of Credit• Local and Foreign Letters of Guarantee • Import and Export Bills for Collection• Local and Foreign Bills Discounted• Forward Contracts

Trade Finance“..an importing island, Cyprus has long appreciated the importance of controlling risks in international trade..”

Our trade finance experiences together with our qualified personnel make Hellenic Bank your first choice partner in financing and organising international trade transactions. We provide a wide range of services including:

The cooperation with European Bank for Reconstruction and Development (EBRD) promotes the foreign trade to, from, and within Central/Eastern Europe and the CIS; and provides confirmation taking the political and commercial payment risk of international trade transactions.


Agenda

Topic Pages



3. Contact Details & Questions 22 -23


Antonis CharitouManager International Business [email protected]: +357 2550 2410, Fax: +357 2550 2484

Nicosia International Business Centre (140)[email protected] Tsangaris, ManagerTel: +357 22501920, Fax: +357 22501995

Limassol International Business Centre (240)[email protected] Anastasiou, ManagerTel: +357 25502420, Fax: +357 25502497

Larnaca International Business Centre (340)[email protected] Iacovides, ManagerTel: +357 24503480, Fax: +357 24625187

INTERNATIONAL BUSINESS DIVISION CONTACT DETAILS

Representative Offices NetworkAngelos G. KostaManager Central & Eastern [email protected]: +7 495 792 9988/9, Fax: +7 495 792 9985

Moscow Representative OfficeYiannakis Papadopoulos, [email protected]: +7 495 792 9988/9, Fax: +7 495 792 9985

St. Petersburg Representative OfficeAristos Hadjistephanou, [email protected]: +7 812 313 0300, Fax: +7 812 313 0400

Kyiv Representative OfficeSavvas Perikleous, [email protected] Tel: +3 8044 288 7210, Fax: +3 8044 288 7209

South Africa Representative OfficeMarinos Daniel, [email protected]: +27(0)117830155/6, Fax: + 27(0)117830157

Service Line 8000 9999Calling from abroad +357 22743843


Hellenic Bank – Your first choice business partner

“Discover the benefits of International Banking with Hellenic Bank and enjoy a reliable and confidential banking experience from a

partner you can trust”

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