Age UK LeedsPerson Specification

Sensory Impairment Support Worker Experience

Essential: Desirable:

Experience of working in a similar role 2 years recent experience in a similar role

Experience of engagement with a range of stakeholders and working in partnership

Working with, or on behalf of older people who experience sensory impairment

Working experience of case management systems and inputting client data

Co-production of services; working with client group representatives from development to delivery

Working with, or on behalf of vulnerable people

Skills

Essential: Desirable:British Sign Language (Level 2 – working towards level 3)

Full driving licence and access to a vehicle for business use

Ability to work effectively on own initiative and as part of a teamAble to work in an adaptive way, accepting change

Able to keep detailed and accurate confidential records

Ability to develop and maintain positive working relationships

Good personal communication skills verbally, in writing and by telephone with the ability to relate to a wide range of peopleWell organised with strong time management skills and the ability to prioritise to manage your workload.

Competent IT skills e.g. ability to use Microsoft Office, internet, email and databases.

Knowledge

Essential:

Knowledge of local services available to older people, including older carers, in Leeds, and especially for those who are vulnerable or socially isolated.

Good understanding of the needs of older people,

Understanding of data protection & confidentiality issues.

Knowledge of care home settings

Values

Essential:

Honest, accountable and treats everyone with care, sensitivity and respect

Open and approachable

Committed to delivering services with pride, passion and professionalism

Recognises the value of user involvement and older people’s participation

Commitment to the development of excellent and appropriate services for older people

Attitudes

Essential:

A positive attitude to older people who experience sensory impairment.

Committed to maintaining the dignity, respect and independence of older people A personal commitment to equal opportunities and diversity

Forward thinking and open to new ideas

Willing to take responsibility for own learning and development and undertake training

Willingness to work flexibly including out of hours (evenings, weekends and bank holidays from time to time to suit the needs of the service and the clients) for which time off in lieu is available