AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

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description

There isn’t one right way to ask for a gift. By asking in a way that suits your Asking Style, you can be more comfortable and more effective as an asker. Throughout the asking process, from selecting one’s prospects to making the ask and following up, using your Asking Style will help you unleash your full asking potential. Join Brian Saber as he presents this powerful new concept in the field, which has been developed by him and his cofounder, Andrea Kihlstedt, through his company, Asking Matters. LEARNING OBJECTIVES/TAKEAWAYS: Understand your Asking Style and how to apply it; Feel more comfortable and more confident as an asker; Know how to better support other askers in your organization.

Transcript of AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

Page 1: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber
Page 2: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.Ask Your Way to Fundraising Success

Asking Styles: A Breakthrough in the Field

Brian Saber

President Asking Matters

Page 3: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

Page 4: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

AGENDA

• Why Asking Matters• Power of Asking Styles• Making the Case for Support• Five Steps of Asking

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© 2013 Asking Matters™. All rights reserved.

Why Asking Matters

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In Person 75%

By Phone 25%

By Mail 2%

Asking in person is the most effective fundraising you can do...

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© 2013 Asking Matters™. All rights reserved.

asks result in a gift3 out of4

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© 2013 Asking Matters™. All rights reserved.

Page 10: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber
Page 11: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

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Asking Styles

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Many ways to be effective

MANY WAYS TO ASK

Asking Styles

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How do you interact with people?

Extrovert

Introvert

Talk to think

Think to talk

Asking Styles

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How Do You Take in Information?

Extrovert

Introvert

IntuitiveAnalytic

InductiveFact-oriented

DeductiveIdea-oriented

Asking Styles

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Asking Styles

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© 2013 Asking Matters™. All rights reserved.

Fact basedGoal orientedStrategicCompetitiveDriving

Rainmaker

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Big pictureHigh energyCreativeQuickEngaging

Go-Getter

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Feelings orientedReservedAttentiveConflict averseCaring

Kindred Spirit

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DetailedThoroughMethodicalResponsibleObservant

Mission Controller

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© 2013 Asking Matters™. All rights reserved.

Fact basedGoal oriented

StrategicCompetitive

Driving

Big pictureHigh energyCreativeQuickEngaging

Feelings orientedReservedAttentiveConflict averseCaring

DetailedThorough

MethodicalResponsible

Observant

Asking Styles

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What moves the heart?

What’s the opportunity?

What might go wrong?

What’s the goal?

Asking Styles

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Not more effective.

Not less effective.

Just different.

Asking Styles

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Making the Case

for Support

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What is a Case?

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A compelling set of

ideas crafted into a

story that moves the

teller and the listener

Page 27: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

A compelling set of

ideas crafted into a

story that moves the

teller and the listener

Page 28: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

A compelling set of

ideas crafted into a

story that moves the

teller and the listener

Page 29: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

A compelling set of

ideas crafted into a

story that moves the

teller and the listener

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© 2013 Asking Matters™. All rights reserved.

Need vs. Vision

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Features vs. Benefits

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Benefits=IMPACT

• Get people back on their feet

• Engage youth productively

• Save lives

• ?????????

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Essential Ingredientsof a Case

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• Paint a picture of the challenge and the vision.

• Make a promise you can keep.

• Tout your expertise.

• Ask for help.

Essential Ingredients

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Facts & FiguresOutcomes

Big PictureVision

PassionMission

Facts & FiguresMethods

Using Your Asking Style

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Facts & FiguresOutcomes

Big PictureVision

PassionMission

Facts & FiguresMethods

Using Your Asking Style

Goal Stories

Participant Stories

Systems Stories

Personal Stories

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The Five

Steps of

Asking

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Selectprospects

Prepareto meet

Set upmeeting

Followthrough

1 2 3 4 5

Ask for the gift

What’s Your Asking Style?

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The Five Steps of Asking

Selectprospects

Prepareto meet

Set upmeeting

Followthrough

1 2 3 4 5

Ask for the gift

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A AbilityB BeliefC Contact

The ABCs of Qualifying Prospects

1. Select Prospects

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FriendsAcquaintancesNew Prospects

Likely to say “yes”Friends of the organization

FoundationsCorporations

Should be seen’s

Top DollarBusiness contacts

New Prospects

1. Select Prospects

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FriendsAcquaintancesNew ProspectsOther Intuitives

Likely to say “yes”Friends of the organizationOther Intuitives

FoundationsCorporations

Should be seen’sOther Analytics

Top DollarBusiness contacts

New ProspectsOther Analytics

1. Select Prospects

Page 48: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

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The Five Steps of Asking

Selectprospects

Prepareto meet

Set upmeeting

Followthrough

1 2 3 4 5

Ask for the gift

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Prospect ResearchYour MaterialsThe CasePracticeAn Amount

2. Prepare to Meet

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Summary reviewPractice out loudTalk to others

Refresh missionVisit programPrepare questions

Detailed reviewWritten script

Practice sessions

Detailed reviewProspect research

Clarify goals

2. Prepare to Meet

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© 2013 Asking Matters™. All rights reserved.

The Five Steps of Asking

Selectprospects

Prepareto meet

Set upmeeting

Followthrough

1 2 3 4 5

Ask for the gift

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Who participatesWhat is the goalWhere do you meetWhen makes senseWhy should the person or organization giveHow to set it up

3. Set Up the Meeting

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Phone & e-mailAlternative dates

PhoneFollow up e-mail

Letter or e-letterEarly in day/week

More formalSpecific/detailed

3. Set Up the Meeting

Page 55: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

Phone & e-mailAlternative datesSend material

PhoneFollow up e-mailBring material

Letter or e-letterEarly in day/weekBring material

More formalSpecific/detailedSend material

3. Set Up the Meeting

Page 56: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

The Five Steps of Asking

Selectprospects

Prepareto meet

Set upmeeting

Followthrough

1 2 3 4 5

Ask for the gift

Page 57: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

An Intentional Conversation

Settle

Confirm

Explore Pre

sent

Explor

e

Confirm

4. Ask for the Gift

Page 58: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

An Intentional Conversation

Settle

Confirm

Explore Pre

sent

Explor

e

Confirm

4. Ask for the Gift

Page 59: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

Fact basedGoal oriented

Big pictureEngaging

Mission/storiesListener

DetailedThorough

4. Ask for the Gift

Page 60: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

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Fact basedGoal oriented

Rush to close

Big pictureEngagingResist closing

Mission/storiesListenerAnxious about closing

DetailedThorough

Urge to Control

4. Ask for the Gift

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Pairing Askers

Page 63: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

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Pairing Askers

Page 64: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

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The Five Steps of Asking

Selectprospects

Prepareto meet

Set upmeeting

Followthrough

1 2 3 4 5

Ask for the gift

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Immediate ThanksAlert EveryoneNext Steps

5. Follow Through

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Tie down detailsReport

progressFurther strategy

Big gesturePersonal thanksOngoing engagement

Make donors feel appreciatedHand-written notes

Detailed written confirmation

Precise follow up

Solid reporting

5. Follow Through

Page 67: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

The Five Steps of Asking

Selectprospects

Prepareto meet

Set upmeeting

Followthrough

1 2 3 4 5

Ask for the gift

Page 68: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber

© 2013 Asking Matters™. All rights reserved.

Page 69: AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber