AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber
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Transcript of AFP Westchester NPD 2013 Asking Styles: A Breakthrough for the Field Brian Saber
© 2013 Asking Matters™. All rights reserved.Ask Your Way to Fundraising Success
Asking Styles: A Breakthrough in the Field
Brian Saber
President Asking Matters
© 2013 Asking Matters™. All rights reserved.
AGENDA
• Why Asking Matters• Power of Asking Styles• Making the Case for Support• Five Steps of Asking
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Why Asking Matters
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In Person 75%
By Phone 25%
By Mail 2%
Asking in person is the most effective fundraising you can do...
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asks result in a gift3 out of4
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© 2013 Asking Matters™. All rights reserved.
Asking Styles
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Many ways to be effective
MANY WAYS TO ASK
Asking Styles
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How do you interact with people?
Extrovert
Introvert
Talk to think
Think to talk
Asking Styles
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How Do You Take in Information?
Extrovert
Introvert
IntuitiveAnalytic
InductiveFact-oriented
DeductiveIdea-oriented
Asking Styles
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Asking Styles
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Fact basedGoal orientedStrategicCompetitiveDriving
Rainmaker
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Big pictureHigh energyCreativeQuickEngaging
Go-Getter
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Feelings orientedReservedAttentiveConflict averseCaring
Kindred Spirit
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DetailedThoroughMethodicalResponsibleObservant
Mission Controller
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Fact basedGoal oriented
StrategicCompetitive
Driving
Big pictureHigh energyCreativeQuickEngaging
Feelings orientedReservedAttentiveConflict averseCaring
DetailedThorough
MethodicalResponsible
Observant
Asking Styles
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What moves the heart?
What’s the opportunity?
What might go wrong?
What’s the goal?
Asking Styles
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Not more effective.
Not less effective.
Just different.
Asking Styles
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© 2013 Asking Matters™. All rights reserved.
Making the Case
for Support
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What is a Case?
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A compelling set of
ideas crafted into a
story that moves the
teller and the listener
© 2013 Asking Matters™. All rights reserved.
A compelling set of
ideas crafted into a
story that moves the
teller and the listener
© 2013 Asking Matters™. All rights reserved.
A compelling set of
ideas crafted into a
story that moves the
teller and the listener
© 2013 Asking Matters™. All rights reserved.
A compelling set of
ideas crafted into a
story that moves the
teller and the listener
© 2013 Asking Matters™. All rights reserved.
Need vs. Vision
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© 2013 Asking Matters™. All rights reserved.
© 2013 Asking Matters™. All rights reserved.
Features vs. Benefits
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© 2013 Asking Matters™. All rights reserved.
Benefits=IMPACT
• Get people back on their feet
• Engage youth productively
• Save lives
• ?????????
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Essential Ingredientsof a Case
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• Paint a picture of the challenge and the vision.
• Make a promise you can keep.
• Tout your expertise.
• Ask for help.
Essential Ingredients
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Facts & FiguresOutcomes
Big PictureVision
PassionMission
Facts & FiguresMethods
Using Your Asking Style
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Facts & FiguresOutcomes
Big PictureVision
PassionMission
Facts & FiguresMethods
Using Your Asking Style
Goal Stories
Participant Stories
Systems Stories
Personal Stories
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© 2013 Asking Matters™. All rights reserved.
The Five
Steps of
Asking
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Selectprospects
Prepareto meet
Set upmeeting
Followthrough
1 2 3 4 5
Ask for the gift
What’s Your Asking Style?
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The Five Steps of Asking
Selectprospects
Prepareto meet
Set upmeeting
Followthrough
1 2 3 4 5
Ask for the gift
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A AbilityB BeliefC Contact
The ABCs of Qualifying Prospects
1. Select Prospects
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FriendsAcquaintancesNew Prospects
Likely to say “yes”Friends of the organization
FoundationsCorporations
Should be seen’s
Top DollarBusiness contacts
New Prospects
1. Select Prospects
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FriendsAcquaintancesNew ProspectsOther Intuitives
Likely to say “yes”Friends of the organizationOther Intuitives
FoundationsCorporations
Should be seen’sOther Analytics
Top DollarBusiness contacts
New ProspectsOther Analytics
1. Select Prospects
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The Five Steps of Asking
Selectprospects
Prepareto meet
Set upmeeting
Followthrough
1 2 3 4 5
Ask for the gift
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Prospect ResearchYour MaterialsThe CasePracticeAn Amount
2. Prepare to Meet
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Summary reviewPractice out loudTalk to others
Refresh missionVisit programPrepare questions
Detailed reviewWritten script
Practice sessions
Detailed reviewProspect research
Clarify goals
2. Prepare to Meet
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The Five Steps of Asking
Selectprospects
Prepareto meet
Set upmeeting
Followthrough
1 2 3 4 5
Ask for the gift
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Who participatesWhat is the goalWhere do you meetWhen makes senseWhy should the person or organization giveHow to set it up
3. Set Up the Meeting
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Phone & e-mailAlternative dates
PhoneFollow up e-mail
Letter or e-letterEarly in day/week
More formalSpecific/detailed
3. Set Up the Meeting
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Phone & e-mailAlternative datesSend material
PhoneFollow up e-mailBring material
Letter or e-letterEarly in day/weekBring material
More formalSpecific/detailedSend material
3. Set Up the Meeting
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The Five Steps of Asking
Selectprospects
Prepareto meet
Set upmeeting
Followthrough
1 2 3 4 5
Ask for the gift
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An Intentional Conversation
Settle
Confirm
Explore Pre
sent
Explor
e
Confirm
4. Ask for the Gift
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An Intentional Conversation
Settle
Confirm
Explore Pre
sent
Explor
e
Confirm
4. Ask for the Gift
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Fact basedGoal oriented
Big pictureEngaging
Mission/storiesListener
DetailedThorough
4. Ask for the Gift
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Fact basedGoal oriented
Rush to close
Big pictureEngagingResist closing
Mission/storiesListenerAnxious about closing
DetailedThorough
Urge to Control
4. Ask for the Gift
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© 2013 Asking Matters™. All rights reserved.
Pairing Askers
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Pairing Askers
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The Five Steps of Asking
Selectprospects
Prepareto meet
Set upmeeting
Followthrough
1 2 3 4 5
Ask for the gift
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Immediate ThanksAlert EveryoneNext Steps
5. Follow Through
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Tie down detailsReport
progressFurther strategy
Big gesturePersonal thanksOngoing engagement
Make donors feel appreciatedHand-written notes
Detailed written confirmation
Precise follow up
Solid reporting
5. Follow Through
© 2013 Asking Matters™. All rights reserved.
The Five Steps of Asking
Selectprospects
Prepareto meet
Set upmeeting
Followthrough
1 2 3 4 5
Ask for the gift
© 2013 Asking Matters™. All rights reserved.