AFP: Web and Social Media
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Transcript of AFP: Web and Social Media
Websites and Social NetworkingEffective Fundraising Tools for your Organization
Eric Hodgson – Web Content ManagerSeptember 2010
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
About Me
Higher education web for 10 years
Consulting and implementation background
University of Iowa Foundation
Presentation: slideshare.net/ehodgso
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Two Core Principles
A web site must be built for site visitors
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Two Core Principles
A web site must promote action
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Common Issues
Uncategorized or long lists
No clear call to action
Not enough content to keep the site interesting
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
What We’ll Cover
Building a strong web presence
Managing a site long-term
Implementing push-to-web strategies
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Building a Strong Foundation
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Building a Strong Foundation >
Planning
Site analysis What’s working, what isn’t Visitor feedback New initiatives
Visitor information and action Are users finding the information they need? Are users completing actions you want them to do?
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Building a Strong Foundation >
Planning
Design and Layout Building the site Matching brand efforts Maintaining code
Content management Information Action Features News
How often do these need attention?
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Building a Strong Foundation >
Resources
Day-to-day staffing Content maintenance Images New features
Outside resources Volunteer help Web vendors
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Building a Strong Foundation >
Tools
Web Editors Content management system (CMS) Blog engines (Wordpress, Moveable Type) Dreamweaver Environment from district or school site
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Managing a Site Long-term
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Managing a Site Long-term >
Content Maintenance
Annual review of site
Manage text that you own Otherwise, link to it
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Managing a Site Long-term >
Features
Donor and beneficiary profiles Rotate on the home page to show fresh content
Video Wherever you can get it
Chunkiness for flexibility
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Implementing Push-To-Web Strategies
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Implementing Push-to-Web Strategies >
Importance of Push Marketing
People don’t browse to your site naturally
Specific goals and tracking
Finding constituents where they are
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Implementing Push-to-Web Strategies >
Email Marketing
List management
Free or cheap services
Understand opt-out
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Implementing Push-to-Web Strategies >
Email Messaging
Messaging Relevance Urgency Importance
Push an action One or two secondary actions possible Get them to your site
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Implementing Push-to-Web Strategies >
Social Networking Sites
Friends and communities
Tagging
Content types
Syndication and content reuse
Sharing
Fans
Events
ParticipationParticipation
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Implementing Push-to-Web Strategies >
Facebook – Statistics
Membership is at 200 million active users Fastest growing demographic is age 35+
1% of all time on the internet is spent on Facebook 2nd most visited web site (twitter is 12th)
Over 900 million photos uploaded monthly 10 million videos uploaded monthly
50% of registered users come to the site every day
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
PROFILE PAGE GROUPYou begin the conversation, and hope that others will chime in
Best for vertical (one-way) communication
Best for horizontal communication among members
People can “friend” you/your profile persona
People can become “fans” of your page
People can become “members” of your group
Limited direct messaging (20 recipients max) to friends
Unlimited direct messages to fans
Limited direct messaging (5,000 recipients max) to members
Can be customized with applications
Can be customized with applications
Cannot be customized with applications
Monitor traffic based on activity and interaction
Page administrators have access to statistics & traffic
No access to statistics and traffic
My network
# - hashtags (the secret to
searchable content)
@ - mentions
RT - retweet
@ - mentions
syndication
brevity
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Implementing Push-to-Web Strategies >
Social Engagement
Understand the tools
Plan content types
Awareness, then engagement Do some tracking
Link back to your site And vice versa
T h e U n i v e r s i t y o f I o w a F o u n d a t i o n
Follow Me
[email protected] 319-335-3305 (o) www.twitter.com/ehodgso
www.uifoundation.org www.givetoiowa.org www.twitter.com/givetoiowa www.twitter.com/uiowaphil www.flickr.com/photos/uifoundation www.youtube.com/givetoiowa
Presentation: slideshare.net/ehodgso