Affective Computing Lecture 5: Dr. Mark Brosnan 2 South: [email protected].
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Transcript of Affective Computing Lecture 5: Dr. Mark Brosnan 2 South: [email protected].
Picard (1997)
• Affective Computing: Computing that relates to, arises from, or deliberately influences emotions (p.3)
• Recognise emotions
• Express emotions
• ‘Have’ emotions
Is Mr. Spock intelligent?
• Spock is only rational
• Descarte’s Error (Damasio, 1994)
• Elliot searches unlimited search space to make a rational decision
• Missing ‘somatic markers’ that associate feelings with decisions
Artificial Intelligence?
• AI is like Elliot
• Turing Test (1950; French 2000)
• Jabberwacky.com
• Emotion is required for artificial intelligence (Hofstadter, 1981)
• Emotional Intelligence?
Affective communication
• Social rules extended to computers
• Media Equation (Reeves and Nass, 1996)
• Anthropomorphism
• Mechanomorphism
Recognise Emotions
• Vision to recognise facial expression
• Multimodal
• GSR – polygraph
• Which emotion: happiness, guilt
• ‘Emotional Turing test’
• Person dependent
• Person independent
Criteria for recognition
• Input• Pattern recognition• Reasoning
• Learning• Bias• Output
Express emotions
• Kismet (Breazeal and Scassellati, 2002)
• Emotional expression for communication and social co-ordination
• Emotion for organisation of behaviour (action selection, attention and learning)
• Arbib and Fellous (2004)
http://www.ai.mit.edu/projects/humanoid-robotics-group/kismet/kismet.html
• More effective expression than humans
• Human expression identified 50% of the time
• Computer expression identified 70% of the time
• (Elliott, 1997)
• Computers having non-human emotion?
Criteria for expression
• Input• Intentional vs.
spontaneous pathways• Feedback
• Bias exclusion• Social display rules• Output
Have emotions
• Can machines feel?
• How would we know?
Criteria for having emotions
• System has behaviour that appears to arise from emotions
• System has fast ‘primary’ emotional responses to certain inputs
• System can cognitively generate emotions• System can have emotional experience• System’s emotions interact with other
processes (e.g. memory)
Do computers need bodies to have emotions?
• Robot emotions? Arbib (2005)
• Recognition of own emotion
• Recognition of other computer’s emotions
• Consciousness?
• Real or simulation?
• Sci Fi: 2001!
Design questions
• 1. Should computers be allowed to keep their emotions from their designers?
• 2. Should what is considered good and bad be hard-wired or learned?
• 3. Should a computers mood be affected by others’ moods?
• 4. Do computers need negative emotions, anger, fear, misery?
Interacting with Computers
Special Issue (2002, 14(2))
Affective Computing
Scheirer et al. (2002)
• Frustration
• Slow computer game
• Mouse clicking behaviour
Klein and Picard (2002)
• This computer responds to user frustration
• Affect-support agent
• Text and buttons in a GUI
• Demonstrate empathy to support user
• Control 1: Emotions ignored
• Control 2: Vent frustration
Experiment
• Game 1
• Agent intervention
• Game 2
• Affect support agent lead to greater involvement in longer play with Game 2
Picard and Klein (2002)
• Emotion skill needs:
• Emotional self awareness
• Manage emotions
• Self-motivate
• Affect perception
• Empathy
• Experiential emotional needs
Hone (2006)
• Empathetic agents more effective
• Embodied
• Female embodied agents more effective
Tractinsky (2004)
• Affective HCI is difficult to study
• Affective HCI is hard to do
• Design interactive technologies that help users help themselves
Muller (2004)
• 2 Criticisms:
• Computers Are Social Actors (CASA)?
• Other technologies are anthropomorphised too (boats, cars, toys etc)
• Need to better understand emotions
Artefact:
• Potential course work idea is to analyse the affective nature of a piece of technology
• Or to investigate agent mediation of affective states
• Or evaluate the impact of emoticons
• Frustrate users and see what happens!
References:
• Journals:
• Interacting with Computers
• Trends in Cognitive Sciences
• Both available on line
• Book:
• Picard, R. (1997) Affective Computing. MIT Press.
In Future:
• Develop an understanding of anxiety, specifically computer-related anxiety
• Develop an understanding of emotion and the neuropsychology of HCI