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Aeonix & Ingate

Role in Enterprise

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What is Aeonix?A Unified Communications Solution delivering…….

Telephony

Voice

Mail

Handsets

Audio

Collab-

oration

Contact

Center

UM Video

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Aeonix UC&C Solution

Unified Communications & Collaboration solution

Software based solution

Standards based platform

Centralized licensing

Unified Administration

Non Proprietary device support

Mobility

ACCSeaMail

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Aeonix Value Proposition

UC&C solution designed to meet current and future challenges of distributed organizations

Scalability –25k users

ResiliencyOpen

ArchitectureSimplicity

Lowest total cost of ownership (TCO) possible with

minimal IT resources required

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Aeonix - Distributed, Cloud, VM

Headquarters

Remote Office

Small Remote Office Remote Office

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Aeonix – High Availability

Headquarters

Remote OfficeSmall Remote Office

PSTN

Remote OfficeServer Fails

End points register with

default server

Network Connection Fails

End Points register with

Remote Survivable Node

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Aeonix – High Availability

Headquarters

Remote OfficeSmall Remote Office

Database Replication

Real-time update

Active/active survivability

Remote Office

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Aeonix - Scalability

Currently - Up to 25,000 Users

R3.0 - Up to 100,000’s Users

One Server – Up to 5,000 Users

One software for all sizes

(users & sites)

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Building Blocks

The Aeonix Technology

Stack

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Aeonix - High-Performance Software Platform

Unified

Administration

Communication Platform

PSTN GW

Mobility

Applications (UC, VM, UM, ACD, Reporting, etc.)

SIP

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Aeonix - High-Performance Platform

Unified

Administration

Communication Platform

PSTN GW

Mobility

Applications (UC, VM, UM, ACD, Reporting, etc.)

SIP

Communication Platform

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Aeonix Server

Properties

Standard database

Linux operating system

Software License

Recommended Platform

COTS (Custom off the Shelf) servers

Dell R2xx-6xx 8G RAM Dual Drive Processor

Customer provided or Tadiran provided

Virtualization (VM Ware or Hyper V)

One Server for all Applications

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Session Border Controller - Ingate

LAN

Aeonix

PSTN

ITSP

SIP

Ingate SIParator

WAN

WebIngate SIParator

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Ingate SIParator - SBC

The Ingate SIParator manages the protection and communications with outsourced applications. SIParatorcan be software running on a server or it can be an appliance

SIParator Delivers :

Session-aware access control for signaling and media

Security encryption devices

Protection against Dos/DDos attacks & overloads

Topology hiding, privacy and VPN separation

Fraud prevention deep packed inspection enables protection against malicious or annoying traffic

CAC - Call Admission Control

Monitoring and reporting

Failover

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Aeonix - High-Performance Platform

Unified

Administration

Communication Platform

PSTN GW

Mobility

Applications (UC, VM, UM, ACD, Reporting, etc.)

SIP

The Data Interface / Transport layer

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Full SIP Handset Portfolio

T42G

VP530

T46G

EXP39

T322PT320P

T328P

T41

T48G

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Failover and Fallback

Aeonix signals SIP telephones on server failure

SIP telephone registers to new Aeonix server or Ingate

SIParator

Call continue without interruption

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Extended SIP Features (ESF)

SIP handles calls uninterrupted

By default, does not handle extended features

Agent Feature (LogIn/Out, Release, Calls Waiting,etc)

HELP

Record on Demand

Call Forward while on a call

Developed handling messages to SIP telephones

Problem, local security and remote firewall

Ingate SIParator allows ESF to work for remote

telephones

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Security

GW

VPN

Usage of Session

Border Controller and

Security Protocols

Internet

SBC

DMZ

Media Encryption

using SRTP

Encrypted Signaling

using TLS

GW

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Aeonix Infrastructure - Summary

ITSP

Local LAN

SBC

PSTN

ACCSeaMailGateways

Aeonix UC Platform

Phones

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Aeonix - High-Performance Platform

Unified

Administration

Communication Platform

PSTN GW

Mobility

Applications (UC, VM, UM, ACD, Reporting, etc.)

SIP

Support for HTML5 and WebRTC

Bring new functionality to enterprise

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Dispatch Console – HMTL5 based

Application for Control of remote sites

Quick response and fast call divert in an emergency

Two telephone support

Barge-In to calls (Zone page)

Group division

Integration with CCTV systems

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Aeonix Dispatch Console

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ACC – Aeonix Contact Center

Integrated Contact Center

Wide selection of Graphical and Tabular report templates

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ACC Delivers Unique Solutions

CSTA/TAPI

Engine

Aeonix

Ingate SIParatorWebRTC

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WebRTC support

Contact Centers will expand WebRTC for the

following:

Video and audio from company web page

Intelligence from website browsing

Clear call recording and analytics

No longer restricted by PSTN codecs

Security

Viometrics with certificate

Agent efficiency

Real-time speech analytics (keywords)

Less time on call by agent

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Summary

Aeonix UC&C is expanding SIP functionality in the

enterprise

Ingate SIParator provides key elements with the

Aeonix

Security

Flexibility

Scalability

Resiliency

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Thank you.