Advocate Consulting - Tangoe Summit Keynote Presentation 2012
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Transcript of Advocate Consulting - Tangoe Summit Keynote Presentation 2012
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Velocity of Change: Adapting for Enterprise Communications
Transformation October 17, 2012
OCTOBER 18, 2012
Accelerating your business decisions
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Transforming Business
10/22/2012 Confidential 2
What is (enterprise) transformation?
The fundamental change to the way a business operates, whether that be moving into a new market or operating in a new way.* It is an approach that attempts to align an organization's activities relating to people, process and technology more closely with its business strategy and vision. This fundamental change aims to meet long-term objectives. * Cap Gemini website: Business Transformation November 2011.
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Those Who Did And Those Who Didn’t
10/22/2012 Confidential 3
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Today’s Technology Is Tomorrow’s Flip
10/22/2012 Confidential 4
Source: IBM’s Global Innovation Outlook, Joseph Jacobsen, Organizational and Individual Innovation Diffusion, 2004
Flip Video – 4 years from hot start-up to obsolete
% p
enet
rati
on
of
po
ten
tial
wo
rld
mar
ket
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Adapt and Survive
10/22/2012 Confidential 5
“It is not the strongest of the species that survive, nor the most intelligent, but the one that is most responsive to change.”
- Charles Darwin
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Enterprise Networks Must Evolve…
10/22/2012 Confidential 6
“Nearly half of all enterprise networks will be obsolete within 5 years”
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Consumers Leading the Way
10/22/2012 Confidential 7
Yesterday Today
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Transformation Of Enterprise Communications
10/22/2012 Confidential 8
Infrastructure Cloud, Mobile, Collaboration
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Today’s Network Must Evolve
• 14 billion global devices connected to networks in 2015
10/22/2012 Confidential 9
• 35 billion terabytes of data stored in the cloud in 2020
• 183 billion mobile apps downloaded in 2015
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Today’s Network Must Evolve
10/22/2012 10
By 2015, social
networking will be a more
popular communication
mechanism than voice or
SMS
85% of all new point of sale terminals
shipped in 2016 will be NFC-enabled
By 2015, online video users will double to just over 1 billion people
By 2017, 2.1 billion
people will have
smartphone
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Adapt Or Become Extinct!
10/22/2012 Confidential 11
2012 - Beyond
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Apple vs RIM (RIP)
10/22/2012 Confidential 12
VS
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Apple vs RIM – Transform or Die!
0
20
40
60
80
100
120
2007 2008 2009 2010 2011 2012 (3Q)
Blackberry
iPhone
iPad
10/22/2012 Confidential 13
Sale
s in
mill
ion
s
iPhone introduced Jun ‘07
iPad introduced Apr ‘10
Company Growth Rate
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Apple vs RIM - Transform or Die!
10/22/2012 Confidential 14
$0
$200
$400
$600
2007 2008 2009 2010 2011 2012
RIM Stock
Apple Stock
AAPL $666.27 – 10/3/12
RIMM $8.05 – 10/3/12 RIMM $116.94 – 11/2/07
AAPL $199.83 – 12/28/07
2007-2012 Stock Prices
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Applications & Networks are Colliding
10/22/2012 Confidential 15
Cloud Mobile Communications Collaboration
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Roadmap to Transformation
10/22/2012 Confidential 16
Assess | Design | Roadmap | Business Case
• Identify current challenges
• Align initiatives with business objectives
• Create industry-specific roadmap
• Develop business case & TCO/ROI model
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Roadmap to Transformation
10/22/2012 Confidential 17
Develop | Source | Implement | Manage
• Review internal capabilities
• Conduct & manage RFP/Sourcing
• Develop implementation & rollout plan
• Provide Lifecycle Management
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During This Evolutionary Period…
10/22/2012 Confidential 18
Adapt and transform
Remain inflexible and perish
OR…
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What is driving your transformation?
“Keep in mind that you cannot control your own future. Your destiny is not in your hands; it is in the hands of the irrational consumer and society.
The changes in their needs, desires, and demands will tell you where you must go. All this means that managers must themselves feel the pulse of change on a daily, continuous basis.
They should have intense curiosity, observe events, analyze trends, seek the clues of change, and translate those clues into opportunities.”
– Michael J. Kami
Author/Former Chief Strategic Planner for IBM & Xerox
10/22/2012 Confidential 19