Advising Struggling Students September 13, 2012
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Transcript of Advising Struggling Students September 13, 2012
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Jennifer D. Van NormanDirector of Student Case Management
Erin PittsCollegiate Success Coach
Robert WhiteAssistant Director of Advising at INTO
Presenters
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Session Overview
•Philosophy•Advising and Academic Struggles•Personal Struggles•Student Consultation Team•Case Management•University Policies•Questions & Answers
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CSU’s PhilosophyEarly identification and intervention
helps everyoneMultiple reporting mechanisms are
important – Advisers are often the first to hear of or notice student struggles
Multiple resources can provide effective interventions – You don’t have to be the expert in everything, you can refer a student to multiple resources
Safety & Success are the primary focus
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CSU’s Philosophy
Model of Strategy
Identification --- Prevention --- Post Incident
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Advising and Academic Struggles
• Early Grade Feedback• Precipitous Change in
GPA• Referral
Identification
• U-TURN• Proactive
Outreach• Project Success• PEAK• RAM Reconnect
Prevention
• Repeat Delete• Retroactive
Withdrawal
Post Incident
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Advising and Academic Struggles
Incomplete Policyhttp://registrar.colostate.edu/faculty-incomplete-grades
Academic Dismissal Appealhttps://secure.casa.colostate.edu/application/ssc/appeals/
Retroactive Withdrawal Appealrefer student to CASA
Registration Appeal (audit, pass/fail, late withdrawal)registrar.colostate.edu/Data/Sites/1/pdf/Registration-Appeal-
Checklist.pdfGrade Change Appeal
http://www.conflictresolution.colostate.edu/grade-appealsPlanned Leave Policy
Coming Fall 2013
Post Incident
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Who is a Struggling Student?◦ Student is
argumentative, belligerent, inappropriate
◦ Student reports health or mental health concerns that interfere with daily life
◦ Another co-worker/ student/staff/family member reports strange or out of character behavior
◦ Student reports thoughts or behaviors of harming self or others
◦ Student has uncharacteristically stopped attending class/work
◦ Student turns in written or online work/emails/social network posting that is disturbing
◦ Student communicates in a bizarre fashion (email, voice mail, in person)
◦ Any behavior that you find disturbing or alarming
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Mental Health First Aid Action Plan
Working with Struggling Students
Action A Assess for risk of suicide or harm
Action L Listen non-judgmentally
Action G Give reassurance and information
Action E Encourage appropriate and professional help
Action E Encourage self-help and other support strategies
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What is a “Case Manager”?Core functions
Works with students in “crisis”Hospital LiaisonConnect students to campus resourcesCoordinate transitions to/from CSUAssist students and families with
internal procedures (withdrawal, appeals, etc.)
Personal Struggles
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Person Identified by faculty, staff, student, co-worker, community or family member and contacts the Division of Student Affairs.
Behavior of person is NOT perceived as a direct threat or disruptive to others
Behavior of person IS perceived as a direct threat or disruptive to others
Information Gathering/Referral from/to collateral agencies/programs on campus that may include:•Other faculty/staff/students•Resources for Disabled Students•Conflict Resolution and Student Conduct Services•Student Case Management •Women and Gender Advocacy Center•University Residence Life•CSU Police Department
Student Consultation Team:
The team(s) recommend and initiate responses that provide for the well-being, safety, and respect of those involved and the CSU community as a whole.
Plan from recommendations of all involved that may include:•Conflict Resolution and Student Conduct Services•Ongoing case management•Parent/Guardian involvement•University Withdrawal•Mandatory Referral/Termination/Involuntary Withdrawal•Referral to campus or community resources•No action•Other
Struggling Student
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Student Consultation TeamThis committee is convened when an incident involving a student occurs that could potentially cause harm to the student, other students, staff, faculty or the community. The team recommends and initiates responses that provide for the well-being, safety, and respect of those involved.Student Consultation Team:
•Special Advisor for Support & Safety Assessment (Chair)•Dean of Students•Assistant Dean/Director of CRSCS•Director of Student Case Management•Public Relations•General Counsel Office•Director of Counseling Services•Director of Residence Life•Associate Director of WGAC •CSU Police Representative•Director EAP & Ombuds
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Tell Someone!If you are concerned about a student OR an employee, Tell Someone.
Signs that a student OR employee may need help• Written or verbal references to violence, suicide or death, or drawings of that nature • Thoughts, plans, means and intent related to suicide or homicide.• Looking for ways to kill oneself by seeking access to firearms, pills or other means • Making overt references to suicide or homicide • Unusual or changed pattern or interaction with others • Change in academic or job performance • Change in personal hygiene or dress • Excessive absences or tardiness to class or work • Repeated requests for special consideration, especially when this represents a change
from previous behavior • Engaging in risky behavior or behavior that causes injury to themselves such as cutting • Strange or bizarre behavior indicating loss of contact with reality • Expressing feelings of hopelessness, helplessness or severe psychological pain • Noticeable change in behavior • Isolation from family or friends • Swollen or red eyes • Dramatic weight loss or gain • Depressed mood or low energy • Hyperactive or rapid speech or mood • Excessive anxiety • Disruptive or threatening behavior • Problems with peers or family members • Exaggerated emotional response that is obviously inappropriate to the situation • Abusing drugs or alcohol
http://safety.colostate.edu/tell-someone.aspx
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University Policies & Strategies
Public Safety Team • Health and Safety Referral Form http://safety.colostate.edu/forms/report-distressed-individual.aspx• Dedicated Phone Line (970) 491-1350
Campus Safety and the Clery Act• Timely warning policy (what are you required to report) http://police.colostate.edu/pages/timely-warning.aspx
Psychological Assessment and Student Withdrawal for Personal or Campus Safety• Recommendation from the Student Consultation Team and approved by Vice President http://policies.colostate.edu/PolicySearch.aspx?xGplID=ejwslrkXwng=
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Questions & Answers