Advertising in Pharma Industry

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    Certificate

    \

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    Company profile

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    1) Overview of pharma industry

    2) Indian pharma industry

    3) Marketing in pharma

    4) Advertisement in pharma industry

    a) Overview of advertisements

    b) In pharma

    5) Project on MSD elocon

    6) Research work 20 mr

    7) Conclusiomn

    8) Brand medicine: the role of branding in the pharmaceutical

    industry

    9) By Tom Blackett, Rebecca Robins

    10) http://www.scribd.com/doc/6917017/Tata100307

    11) Devendra_Belani_2656

    12) http://www.drugs.com/elocon.html

    13) http://www.webmd.com/drugs/drug-4835-Elocon+Top.aspx?

    drugid=4835&drugname=Elocon+Top

    14) http://www.authorstream.com/Presentation/sourabh990-128805-ad-

    agency-presentation-education-ppt-powerpoint/

    15) http://www.docstoc.com/docs/22707907/MBA-Project-on-Advertising

    16) http://www.ascionline.org/index.php/asci-industry

    http://www.scribd.com/doc/6917017/Tata100307http://www.drugs.com/elocon.htmlhttp://www.drugs.com/elocon.htmlhttp://www.webmd.com/drugs/drug-4835-Elocon+Top.aspx?drugid=4835&drugname=Elocon+Tophttp://www.webmd.com/drugs/drug-4835-Elocon+Top.aspx?drugid=4835&drugname=Elocon+Tophttp://www.authorstream.com/Presentation/sourabh990-128805-ad-agency-presentation-education-ppt-powerpoint/http://www.authorstream.com/Presentation/sourabh990-128805-ad-agency-presentation-education-ppt-powerpoint/http://www.docstoc.com/docs/22707907/MBA-Project-on-Advertisinghttp://www.ascionline.org/index.php/asci-industryhttp://www.scribd.com/doc/6917017/Tata100307http://www.drugs.com/elocon.htmlhttp://www.webmd.com/drugs/drug-4835-Elocon+Top.aspx?drugid=4835&drugname=Elocon+Tophttp://www.webmd.com/drugs/drug-4835-Elocon+Top.aspx?drugid=4835&drugname=Elocon+Tophttp://www.authorstream.com/Presentation/sourabh990-128805-ad-agency-presentation-education-ppt-powerpoint/http://www.authorstream.com/Presentation/sourabh990-128805-ad-agency-presentation-education-ppt-powerpoint/http://www.docstoc.com/docs/22707907/MBA-Project-on-Advertisinghttp://www.ascionline.org/index.php/asci-industry
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    17) http://www.docstoc.com/docs/3414257/TYPES-OF-ADVERTISING-

    AGENCIES

    18) http://www.mbaknol.com/marketing-management/types-of-advertising-

    agencies/

    ABSTRACT

    Pharmaceutical industry mechanics are changing at an incredible rate. Millions

    of dollars are being spent in drug discovery, which is followed by a rigorous

    clinical trial process leading up to the drug administration agencys approval to

    allow the drug to hit the market. The drug development process thus has a typicalcycle time of 10-15 years. A great deal more is spent on marketing these drugs to

    boost sales. The window of profitability lies only until the patent is alive after

    which generic companies can manufacture and market the same drug. To

    maximize revenue returns, drug-marketing cycle needs to be more efficient.

    Over the years, revenue per sales person is falling and sales force effectiveness is

    reducing. While sales representatives are being added, the increase in revenue is

    not aligned to this cost. Companies are looking at initiatives to increase revenues

    without increasing sales headcount, by reducing operational costs and other

    downtime.

    While most other sectors have taken up Business Intelligence and Performance

    Management drives more easily, Pharmaceutical firms have been a little reluctant

    http://www.docstoc.com/docs/3414257/TYPES-OF-ADVERTISING-AGENCIEShttp://www.docstoc.com/docs/3414257/TYPES-OF-ADVERTISING-AGENCIEShttp://www.mbaknol.com/marketing-management/types-of-advertising-agencies/http://www.mbaknol.com/marketing-management/types-of-advertising-agencies/http://www.docstoc.com/docs/3414257/TYPES-OF-ADVERTISING-AGENCIEShttp://www.docstoc.com/docs/3414257/TYPES-OF-ADVERTISING-AGENCIEShttp://www.mbaknol.com/marketing-management/types-of-advertising-agencies/http://www.mbaknol.com/marketing-management/types-of-advertising-agencies/
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    to embracing this emerging technology. The current shift in the marketing

    strategy is work by multinational pharmaceutical Companies .It is now high-end

    (rather than adaptive) development that is being carried out by leading

    companies. And, increasingly, other companies are finding themselves competing

    against, or working with, new innovation-based companies.

    INTRODUCTION

    The pharmaceutical industry is the world's largest industry due to worldwide

    revenues of approximately US$2.8 trillion. Pharma industry has seen major

    changes in the recent years that place new demands on payers, providers and

    manufacturers. Customers now demand the same choice and convenience from

    pharma industry that they find in other segment

    Revenue

    Rank 2008

    Company Country Total

    Revenues(USD

    millions)

    1 Pfizer USA 67,809

    2 Novartis Switzerlan

    d

    53,324

    3 Merck & Co. USA 45,987

    4 Bayer Germany 44,200

    5 GlaxoSmithKli

    ne

    United

    Kingdom

    42,813

    6 Johnson and USA 37,020

    http://en.wikipedia.org/wiki/Pfizerhttp://en.wikipedia.org/wiki/Novartishttp://en.wikipedia.org/wiki/Switzerlandhttp://en.wikipedia.org/wiki/Switzerlandhttp://en.wikipedia.org/wiki/Merck_%26_Co.http://en.wikipedia.org/wiki/Bayerhttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/GlaxoSmithKlinehttp://en.wikipedia.org/wiki/GlaxoSmithKlinehttp://en.wikipedia.org/wiki/United_Kingdomhttp://en.wikipedia.org/wiki/United_Kingdomhttp://en.wikipedia.org/wiki/Johnson_and_Johnsonhttp://en.wikipedia.org/wiki/USAhttp://en.wikipedia.org/wiki/Pharmaceutical_industryhttp://en.wikipedia.org/wiki/Pfizerhttp://en.wikipedia.org/wiki/Novartishttp://en.wikipedia.org/wiki/Switzerlandhttp://en.wikipedia.org/wiki/Switzerlandhttp://en.wikipedia.org/wiki/Merck_%26_Co.http://en.wikipedia.org/wiki/Bayerhttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/GlaxoSmithKlinehttp://en.wikipedia.org/wiki/GlaxoSmithKlinehttp://en.wikipedia.org/wiki/United_Kingdomhttp://en.wikipedia.org/wiki/United_Kingdomhttp://en.wikipedia.org/wiki/Johnson_and_Johnsonhttp://en.wikipedia.org/wiki/USA
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    Johnson

    7 Sanofi-Aventis France 35,645

    8 HoffmannLa

    Roche

    Switzerlan

    d

    33,547

    9 AstraZeneca United

    Kingdom

    26,475

    10 Abbott

    Laboratories

    USA 22,476

    The Indian pharmaceutical industry today is in the forefront of nations science-

    based industries with wide ranging capabilities in the complex field of drug

    manufacture and technology. A highly organized sector, the Indian

    pharmaceutical industry is estimated to be worth $4.5 billion, growing at about

    8-9% annually. The Indian pharmaceutical industry ranks very high in the third

    world in terms of technology, quality and range of medicines manufactured.

    From simple headache pills to sophisticated antibiotics and complex cardiac

    compounds, almost every type of medicine is now made indigenously. Playing a

    key role in promoting and sustaining development in the vital field of medicines,

    the Indian pharmaceutical industry boasts of quality producers, and many unitsare approved by regulatory authorities of United States of America and United

    Kingdom. Indian companies have stimulated, assisted and spearheaded this

    dynamic development in the past 55 years and helped to put India on the

    pharmaceutical map of the world.

    The Indian Pharmaceutical sector is highly diversified with more than 20,000

    registered units. It has expanded drastically in the last two decades. The leading

    250 pharmaceutical companies control 70% of the market, with market leader

    holding nearly 7% of the market share. It is an extremely fragmented market with

    severe price competition and government price control. The pharmaceutical

    industry in India meets around 70% of the countrys demand for bulk drugs, drug

    intermediates, pharmaceutical formulations, and chemicals. There are 250large

    http://en.wikipedia.org/wiki/Johnson_and_Johnsonhttp://en.wikipedia.org/wiki/Sanofi-Aventishttp://en.wikipedia.org/wiki/Francehttp://en.wikipedia.org/wiki/Hoffmann%E2%80%93La_Rochehttp://en.wikipedia.org/wiki/Hoffmann%E2%80%93La_Rochehttp://en.wikipedia.org/wiki/Abbott_Laboratorieshttp://en.wikipedia.org/wiki/Abbott_Laboratorieshttp://en.wikipedia.org/wiki/Johnson_and_Johnsonhttp://en.wikipedia.org/wiki/Sanofi-Aventishttp://en.wikipedia.org/wiki/Francehttp://en.wikipedia.org/wiki/Hoffmann%E2%80%93La_Rochehttp://en.wikipedia.org/wiki/Hoffmann%E2%80%93La_Rochehttp://en.wikipedia.org/wiki/Abbott_Laboratorieshttp://en.wikipedia.org/wiki/Abbott_Laboratories
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    units and about 8,000 small-scale units that form the core of the pharmaceutical

    industry in India (including 5 central public sector units).\

    These units produce the complete range of pharmaceutical formulations, i.e.,

    medicines ready for consumption by patients and about 350 bulk drugs, i.e.,

    chemicals having therapeutic value and used for production of pharmaceutical

    formulations.

    Indian Pharmaceutical Industry is poised for high consistent growth over the

    next few years, driven by a multitude of factors. Top Indian Companies like

    Ranbaxy, DRL CIPLA and Dabur have already established their presence. The

    pharmaceutical industry is a knowledge driven industry and is heavily dependent

    on Research and Development for new products and growth. However, basic

    research (discovering new molecules) is a time consuming and expensive process

    and is thus, dominated by large global multinationals.

    Indian companies have only recently entered the area. The Indian

    pharmaceutical industry came into existence in 1901, when Bengal Chemical &

    Pharmaceutical Company started its maiden operation in Calcutta. The next few

    decades saw the pharmaceutical industry moving through several phases, largely

    in accordance with government policies.

    Ran

    k

    Company Revenue

    2010(Rs cro

    re)

    1 Ranbaxy Laboratories 4,198.96

    2 Dr. Reddy's

    Laboratories

    4,162.25

    3 Cipla 3,763.72

    http://en.wikipedia.org/wiki/Ranbaxy_Laboratorieshttp://en.wikipedia.org/wiki/Dr._Reddy's_Laboratorieshttp://en.wikipedia.org/wiki/Dr._Reddy's_Laboratorieshttp://en.wikipedia.org/wiki/Ciplahttp://en.wikipedia.org/wiki/Ranbaxy_Laboratorieshttp://en.wikipedia.org/wiki/Dr._Reddy's_Laboratorieshttp://en.wikipedia.org/wiki/Dr._Reddy's_Laboratorieshttp://en.wikipedia.org/wiki/Cipla
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    4 Sun Pharmaceutical 2,463.59

    5 Lupin Ltd 2,215.52

    6 Aurobindo Pharma 2,081.19

    7 GlaxoSmithKline 1,773.41

    8 Cadila Healthcare 1,613

    9 Aventis Pharma 983.80

    10 Ipca Laboratories 980.44

    Commencing with repackaging and preparation of formulations from imported

    bulk drugs, the Indian industry has moved on to become a net foreign exchange

    earner, and has been able to underline its presence in the global pharmaceutical

    arena as one of the top 35 drug producers worldwide. Currently, there are more

    than 2,400 registered pharmaceutical producers in India.

    There are 24,000 licensed pharmaceutical companies. Of the 465 bulk drugs used

    in India, approximately 425 are manufactured here. India has more drug-

    manufacturing facilities that have been approved by the U.S. Food and Drug

    Administration than any country other than the US.

    Indian generics companies supply 84% of the AIDS drugs that Doctors without

    Borders uses to treat 60,000 patients in more than 30 countries.

    http://en.wikipedia.org/wiki/Sun_Pharmaceuticalhttp://en.wikipedia.org/wiki/Lupin_Ltdhttp://en.wikipedia.org/w/index.php?title=Aurobindo_Pharma&action=edit&redlink=1http://en.wikipedia.org/wiki/GlaxoSmithKlinehttp://en.wikipedia.org/wiki/Cadila_Healthcarehttp://en.wikipedia.org/wiki/Aventis_Pharmahttp://en.wikipedia.org/wiki/Ipca_Laboratorieshttp://en.wikipedia.org/wiki/Sun_Pharmaceuticalhttp://en.wikipedia.org/wiki/Lupin_Ltdhttp://en.wikipedia.org/w/index.php?title=Aurobindo_Pharma&action=edit&redlink=1http://en.wikipedia.org/wiki/GlaxoSmithKlinehttp://en.wikipedia.org/wiki/Cadila_Healthcarehttp://en.wikipedia.org/wiki/Aventis_Pharmahttp://en.wikipedia.org/wiki/Ipca_Laboratories
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    \

    However, total pharmaceutical market is as follows:

    It is very much evident from above fig.1 that chronic therapy area (Gastro

    Cardiac, Respiratory, Neuro Psychiatry and Ant diabetics) is dominating the

    market in long run.

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    The Changing Pharmaceutical Industry

    Pharmaceutical firms often correlate their sales force size with the success of

    sales and marketing drives. Over the years, it has been found that size of the sales

    force alone cannot tackle competition. While the sales representatives are being

    added, increase in revenue is not aligned to this cost and revenue per sales person

    is falling. As is indicated in the graph (fig 1) (Source: Eye For Pharma) increase in

    Sales Force Effort after a certain period only leads to marginal improvement in

    sales response.

    Figure 1 - Sales Response vs. Sales Force Effort (Source: Eye For Pharma)

    The Pharmaceutical Industry spends more than $10 billion, largest amount spent

    on sales force by any industry .Marketing spend is 2.5 times the R&D spend for

    top 9 pharmaceutical firms. Adding to this are the increased regulatory issues

    and faster patent expirations facing pharmaceutical firms, which lead to longer

    review cycles followed by shorter periods to corner a market.

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    As practitioners are becoming overwhelmed with the increasing

    number of patients, they have very little time to spend with sales

    representatives learning about new drugs. Apart from doctors,

    hospitals, clinical administrators and patients make decisions

    regarding new drugs as well who are becoming increasingly

    participative about their treatments. Therefore, at a time when clinical

    trials are already becoming more complex and data intensive sales

    force optimization has become a big challenge

    Advantage India

    Competent workforce: India has a pool of personnel with high managerial and

    technical competence as also skilled workforce. It has an educated work force and

    English is commonly used. Professional services are easily available. Cost-

    effective chemical synthesis: Its track record of development, particularly in the

    area of improved cost-beneficial chemical synthesis for various drug molecules is

    excellent. It provides a wide variety of bulk drugs and exports sophisticated bulk

    drugs.

    Legal & Financial Framework: India has a 53-year-old democracy and hence hasa solid legal framework and strong financial markets. There is already an

    established international industry and business community.

    Information & Technology: It has a good network of excellent educational

    institutions and established strengths in Information Technology.

    Globalization: The country is committed to a free market economy and

    globalization. Above all, it has a 70 million middle class market, which is

    continuously growing.

    Consolidation: For the first time in many years, the international pharmaceutical

    industry is finding great opportunities in India. The process of consolidation,

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    which has become a generalized phenomenon in the world pharmaceutical

    industry, has started taking place in India.

    Pharma Marketing Process And Its Challenges

    While many pharmaceutical companies have successfully deployed a plethora of

    strategies to target the various customer types, recent business and customer

    trends are creating new challenges and opportunities for increasing profitability.

    In the pharmaceutical and healthcare industries, a complex web of decision-

    makers determines the nature of the transaction (prescription) for which direct

    customer of pharma industry (doctor) is responsible. Use of medical

    representatives for marketing products to physicians and to exert some influence

    over others in the hierarchy of decision makers has been a time-tested tradition.

    Typically, sales force expense comprises an estimated 15 percent to 20 percent of

    annual product revenues, the largest line item on the balance sheet.

    From organizational perspective the most prominent performance related issues

    are

    a) Increased competition and shortened window of opportunity.

    b) Low level of customer knowledge (Doctors, Retailers, Wholesalers).

    c) Poor customer acquisition, development and retention strategies

    d) Varying customer perception.

    e) The number and the quality of medical representatives

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    f) High training and re-training costs of sales personnel.

    g) Very high attrition rate of the sales personnel.

    h) Busy doctors giving less time for sales calls.

    i) Absence of analysis on the amount of time invested on profitable and not-so

    profitable customers and lack of time-share planning towards developing

    customer base for future

    The Growth Scenario

    The Indian growing and aged population is expected to reach more than 1.4

    billion by 2020. The population in India is even forecast to become larger than

    China (today 1.3 billion) after 2035, thus becoming the worlds most populous

    country with 1.6 billion Indians. The percentage of people aged 65 and above will

    increase from 4.3% to 6.3% till 2020.The healthcare expenditure in India is

    expected to increase from approximately US$ 44 billion in 2009 to US$ 53 billion

    by the end of 2010. Indias per capita spending a year on medicine is expected to

    increase from US$ 15 in 2009 to US$ 31 in 2014.

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    Direct And Indirect Marketing To Health Care Providers

    Physicians are perhaps the most important component in pharmaceutical sales.

    Influencing the physician is the key to pharmaceutical sales. Historically, a large

    pharmaceutical sales force did this. A medium-sized pharmaceutical company

    might have a sales force of 1000 representatives. The largest companies have tens

    of thousands of representatives around the world. Sales representatives called

    upon physicians regularly, providing information and free drug samples to the

    physicians. This is still the approach today; however, economic pressures on the

    industry are causing pharmaceutical companies to rethink the traditional sales

    process to physicians.

    There are several channels by which a physician may be influenced, including

    self-influence through research, peer influence, direct interaction with

    pharmaceutical companies, patients, and public or private insurance companies.

    There are also web-based instruments that can be used to determine the

    influencers and buying motives of physicians. There are a number of firms that

    specialize in data and analytics for pharmaceutical marketing.

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    THE PHARMACEUTICAL PRODUCT LIFECYCLE

    Pharmaceutical marketing activities depend largely on the stage in which a

    particular product is within the product lifecycle. Following represents a generic

    pharmaceutical product lifecycle. (Products may vary greatly and the lifecycle

    stages may not manifest uniformly for all products)

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    Introduction Stage:

    A new product is introduced to the physicians and either cures a disease in a

    different manner than existing therapies or is a very new treatment in its own

    right. At this stage, sales future is uncertain and direct competition is very low.

    Growth Stage:

    The new product receives widespread acceptance from the medical community

    and number of competitors increase. Promotion activities at this stage focus on

    advocating their own brands and sales volumes increase.

    Maturity Stage:

    The effectiveness of the product is well established at this stage and promotional

    activities focus on selling the product to large volume buyers. Competition on the

    product line reaches an all time high.

    Saturation Stage:

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    The product is typically used for all indications it is found useful for at this stage.

    A number of product variants such as dermatological, tablets, capsules etc.

    appear and promotional activities focus on adding extra value.

    Decline:

    Decline may or may not happen and is primarily caused by identification of

    certain areas where the product was thought to be effective but is not. Some

    competitors leave the market at this stage.

    As indicated in figure (3) increase in sales volume is highest at the Growth stage

    and becomes stable at the Maturity stage before falling gradually at saturation

    stage when generic marketing takes hold. It is at this stage that new products

    must be launched to sustain the organizations steady growth.

    MARKETING MIX

    Pricing:

    The New Era Pharmacy's prices will be better than traditional pharmacies.

    Distribution:

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    The products should be distributed throughout the nation.

    Advertising and Promotion:

    The most successful advertising campaigns will be targeted advertisements.

    Customer Service:

    Obsessive customer service is the norm. All employees have to be trained to

    ensure that all customer's expectations are exceeded. This will occur at any short

    term expense, realizing that this is needed to build a successful business.

    SWOT ANALYSIS

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    SALES AND MARKETING OF PHARMA PRODUCTS

    Pharmaceutical Sales and Marketing processes can be classified under three main

    categories:

    Business-to-Business

    Marketing

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    Sales

    Figure 2 - Pharmaceutical Sales and Marketing Business Process Spectrum

    B2B: The onus of winning large deals lies on B2B sales. B2B specialists

    constantly work with large hospitals, clinics, managed care, and ILTC facilities to

    build and sustain long-term relationships and negotiate multi-million dollarcontracts.

    Sales: Pharmaceutical sales force is perhaps the most dynamic work force across

    all verticals. Sales function today is not just about sampling and detailing the

    drugs to the doctors. It has taken a completely new dimension in using the latest

    technology and multimedia to target the most influential physicians and

    converting them into high volume prescribers.

    Marketing: Pharmaceutical marketing is a strategic function. The marketing

    efforts vary from campaigning for a new product launch to conducting Direct-to-

    Customer road shows promoting patient awareness. The organic growth of the

    internet and google-ization (extensive internet searches using engines such as

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    Google) of masses has made the consumer highly informative and curious about

    patient treatment.

    The traditional DTP route of marketing the drug to the doctors has gradually yet

    significantly shifted to innovative DTC marketing. The pharmaceutical consumer

    marketing in itself is more challenging than conventional DTC. As shown in

    Figure (2) consumer marketing is any intervention that influences consumer

    attitude/behavior towards an Rx product. This makes it more complex as

    compared to marketing in other industry sectors. The subtle marketing channels

    such as gaining interest of various thought leaders to generate favorable ideas on

    a drug are being employed by almost all pharmaceutical majors.

    Controversy

    The mass marketing to consumers of pharmaceuticals is controversial. It is

    banned in over 30 industrialized nations, but not in the US and New Zealand,

    which is considering a ban. Some feel it is better to leave the decision wholly in

    the hands of medical professionals; others feel that consumer education and

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    participation in health is useful, but consumers need independent, comparative

    information about drugs (not promotional information). For these reasons, most

    countries impose limits on pharmaceutical mass marketing that are not placed on

    the marketing of other products. In some areas it is required that ads for drugs

    include a list of possible side effects, so that consumers are informed of both

    facets of a medicine.

    The number and persistence of pharmaceutical representatives has placed a

    burden on the time of physicians. "As the number of reps went up, the amount of

    time an average rep spent with doctors went downso far down, that tactical

    scaling has spawned a strategic crisis. Physicians no longer spend much time with

    sales reps, nor do they see this as a serious problem."

    Marketing strategies

    What is the secret behind these successes? For one, the company operates in

    niche formulations (chronic) segments such as psychiatry, cardiovascular,

    gastroentology and neurology. While most of the top Indian companies have

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    Marketing Approaches Of Super Core Model

    In pharmaceutical market, there has been a significant shift from Acute towardsChronic Therapy area. Chronic segments are driving the growth of the market as

    leading prescribers in these segments are specialists as opposed to general

    practioners. Medical representatives are rearranged throughout the new

    companies. Some of the sales representatives are now afraid of losing their job,

    due to the changing scenario and the possible layoffs. On the other hand, the

    new, bigger, pharmaceutical companies are competing more and more with one

    another, and, in order to stress their products, might adopt a more aggressive

    sales strategy.

    For example, sometimes in the same geographical area there are five

    representatives for just one company, or different representatives for the same

    drug in different settings. As a result of the new, aggressive strategy, the

    aggressiveness of representatives has also been increasing, since the larger stress

    exerted by their companies might affect their stay in the company.

    Therefore, they tend to have more frequent visits to encourage doctors to

    prescribe drugs and thus increase sales. In this model medical representatives arethe key actors for example in a small oncology unit almost 40 sales

    representatives interacting with doctors, and most of them are coming for a visit

    on a regular once-a-month basis as this is the restriction put by doctors of

    meeting only once in a month that to on a fix time only, in order to stress the

    usefulness of their products and push clinicians towards the use of their drugs.

    This means that, basically, there are at least two representatives every day in busy

    clinic asking for a short meeting to support their product.

    Pharmaceutical marketing is a specialized field where medical representatives

    form the backbone of entire marketing effort. Pharmaceutical companies also

    appoints medical representatives and assign them defined territories. Medical

    representatives meet doctors, chemists and stockiest as per company

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    norms.Medical representatives try to influence prescription pattern of doctors in

    favor of their brands.

    Here patient is end customer and doctor is direct customer for any

    pharmaceutical company. Nevertheless, for doctor customer is more important

    so he wants an effective supply chain management from prescribed company. For

    marketing of these type of products companies require more and more skilled

    field force to develop good rapport with their direct customer (doctor). Moreover

    field force should have good product knowledge and USP of their products over

    other so as to convince doctors and PULL the demand for their products i.e. from

    Doctor to Retailer to Stockist to CFA to company.

    Pull System Working In Chronic Therapy Segment

    CORE CUSTOMER

    (Doctor)

    END-CUSTOMER

    (Patient)

    NONCORE

    CUSTOMER

    (Retailer)

    CUSTOMER

    (Stockist)

    CUSTOMER

    In this system, doctors are the core customers and the major thrust is given to

    build and retain these customer because they are pulling the demand for

    products hence companies also give main emphasis in building and retaining

    these customers. For retaining and developing customers, the companies

    normally provide gifts like sponsorship for various conferences like RSSDI,

    FOGSI, APICON, UPCON etc.

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    Marketing Approaches Of Core Model

    In present scenario companies are focusing more and more on the availability of

    products so as to enjoy good image in their cutomers (doctors) chamber.For

    marketing of these type of products companies require more and more field force

    to remind their products on daily basis to their direct customer (doctor).

    Moreover field force should have good knowledge of product schemes and offers.

    Also field force is required to have a good rapport with retailers. Field force also

    required to ensure good availability of their products to convince doctors and

    PUSH their products i.e. from to Stockist to Retailer to Doctor.It has been

    observed that sometimes there are more than fifteen or sixteen representatives in

    a day are meeting with their customer and requesting for same type of products.

    The doctors are, in general, sneaking away, trying to hide from sales

    representatives, since there are too many, they are too pushy, and there is too

    little time, and the representatives probably have noticed that the reluctant

    doctors have always less time for short meetings and less interest and tend to

    reduce the time of the visit .

    The relationship between clinicians and representatives has always been good

    and pharmaceutical companies have provided, and still provide, the major

    economical support for customers' continuous medical education.

    Something needs to be done to find a solution to this problem that takes into

    account the needs of both pharmaceutical companies and their representatives

    on one side and physicians on the other, for a better professional interaction.

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    Push System Working In Acute Therapy Segment

    In this system, doctors and retailers are the core customers and the major thrust

    is given to build and retain these customers. Here retailers are also core customer

    as most of the times they are substituting the products based on their own

    discretion. For retaining and developing customers, the companies normally

    provide gifts like sponsorship for various conferences like small gifts &

    sponsorship to remind the products on daily basis.

    CORE CUSTOMER

    (Doctor)

    END-CUSTOMER

    (Patient)

    CORE CUSTOMER

    (Retailer)

    CORE

    CUSTOMER

    (Stockist)

    CUSTOMER

    (C & FA)

    Normally the chances of dumping of goods at stockist and retailer level are

    reported also payment recovery of companies is also not very good. Supply Chain

    Managers can provide considerable value to their companies by understanding

    the customers' delivery

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    requirements. A very powerful tool for understanding these requirements is

    account segmentation. A company can use account segmentation to identify

    market segments Such as Acute & Chronic therapy market. Which is well

    positioned to serve and then organize its product range and even SKUs and

    service in a superior way.

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    ADVERTISING

    Advertising is a form ofcommunicationused to persuade an audience (viewers,

    readers or listeners) to take some action with respect to products, ideas, or

    services. Most commonly, the desired result is to drive consumer behavior withrespect to a commercial offering, although political and ideological advertising is

    also common.

    Advertising messages are usually paid for by sponsorsand viewed via

    various traditional media; including mass mediasuch as newspaper,

    magazines, television commercial,radio advertisement, outdoor

    advertisingordirect mail; ornew media such aswebsites andtext messages.

    Commercial advertisers often seek to generate increased consumption of

    their products or services through "Branding," which involves the repetition of an

    image or product name in an effort to associate certain qualities with the brand in

    the minds ofconsumers. commercial advertisers who spend money to advertise

    items other than a consumer product or service include political parties, interest

    groups, religious organizations and governmental agencies.Nonprofit

    organizations may rely on free modes ofpersuasion, such as a public service

    announcement.

    http://en.wikipedia.org/wiki/Communicationhttp://en.wikipedia.org/wiki/Communicationhttp://en.wikipedia.org/wiki/Persuadehttp://en.wikipedia.org/wiki/Sponsor_(commercial)http://en.wikipedia.org/wiki/Sponsor_(commercial)http://en.wikipedia.org/wiki/Traditional_mediahttp://en.wikipedia.org/wiki/Mass_mediahttp://en.wikipedia.org/wiki/Mass_mediahttp://en.wikipedia.org/wiki/Newspaperhttp://en.wikipedia.org/wiki/Magazineshttp://en.wikipedia.org/wiki/Television_commercialhttp://en.wikipedia.org/wiki/Radio_advertisementhttp://en.wikipedia.org/wiki/Radio_advertisementhttp://en.wikipedia.org/wiki/Outdoor_advertisinghttp://en.wikipedia.org/wiki/Outdoor_advertisinghttp://en.wikipedia.org/wiki/Outdoor_advertisinghttp://en.wikipedia.org/wiki/Direct_mailhttp://en.wikipedia.org/wiki/Direct_mailhttp://en.wikipedia.org/wiki/New_mediahttp://en.wikipedia.org/wiki/New_mediahttp://en.wikipedia.org/wiki/Websitehttp://en.wikipedia.org/wiki/Websitehttp://en.wikipedia.org/wiki/Text_messageshttp://en.wikipedia.org/wiki/Text_messageshttp://en.wikipedia.org/wiki/Consumption_(economics)http://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Consumershttp://en.wikipedia.org/wiki/Nonprofit_organizationshttp://en.wikipedia.org/wiki/Nonprofit_organizationshttp://en.wikipedia.org/wiki/Nonprofit_organizationshttp://en.wikipedia.org/wiki/Persuasionhttp://en.wikipedia.org/wiki/Public_service_announcementhttp://en.wikipedia.org/wiki/Public_service_announcementhttp://en.wikipedia.org/wiki/Communicationhttp://en.wikipedia.org/wiki/Persuadehttp://en.wikipedia.org/wiki/Sponsor_(commercial)http://en.wikipedia.org/wiki/Traditional_mediahttp://en.wikipedia.org/wiki/Mass_mediahttp://en.wikipedia.org/wiki/Newspaperhttp://en.wikipedia.org/wiki/Magazineshttp://en.wikipedia.org/wiki/Television_commercialhttp://en.wikipedia.org/wiki/Radio_advertisementhttp://en.wikipedia.org/wiki/Outdoor_advertisinghttp://en.wikipedia.org/wiki/Outdoor_advertisinghttp://en.wikipedia.org/wiki/Direct_mailhttp://en.wikipedia.org/wiki/New_mediahttp://en.wikipedia.org/wiki/Websitehttp://en.wikipedia.org/wiki/Text_messageshttp://en.wikipedia.org/wiki/Consumption_(economics)http://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Consumershttp://en.wikipedia.org/wiki/Nonprofit_organizationshttp://en.wikipedia.org/wiki/Nonprofit_organizationshttp://en.wikipedia.org/wiki/Persuasionhttp://en.wikipedia.org/wiki/Public_service_announcementhttp://en.wikipedia.org/wiki/Public_service_announcement
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    Types of advertising

    Advertising is the promotion of a companys products and services carried out

    primarily to drive sales of the products and services but also to build a brand

    identity and communicate changes or new product /services to the customers.

    Advertising has become an essential element of the corporate world and hence

    the companies allot a considerable amount of revenues as their advertising

    budget. There are several reasons for advertising some of which are as follows:

    Increasing the sales of the product/service

    Creating and maintaining a brand identity or brand image.

    Communicating a change in the existing product line.

    Introduction of a new product or service.

    Increasing the buzz-value of the brand or the company.

    Thus, several reasons for advertising and similarly there exist various media

    which can be effectively used for advertising? Based on these criteria there can be

    several branches of advertising. Mentioned below are the various categories ortypes of advertising. Mainly advertisements fall into two main categories digital

    and print advertisements which are further classified as follows:-

    Digital advertising

    Television advertising / Music in advertising

    The TV commercial is generally considered the most effective mass-market

    advertising format, as is reflected by the high prices TV networks charge for

    commercial airtime during popular TV events. Television advertisements have

    been very popular ever since they have been introduced.

    The cost of television advertising often depends on the duration of the

    advertisement, the time of broadcast (prime time/peak time), and of course the

    popularity of the television channel on which the advertisement is going to be

    broadcasted. The majorities of television commercials feature a song

    orjingle that listeners soon relate to the product

    http://en.wikipedia.org/wiki/Television_advertisementhttp://en.wikipedia.org/wiki/Music_in_advertisinghttp://en.wikipedia.org/wiki/Broadcastinghttp://en.wikipedia.org/wiki/Jinglehttp://en.wikipedia.org/wiki/Television_advertisementhttp://en.wikipedia.org/wiki/Music_in_advertisinghttp://en.wikipedia.org/wiki/Broadcastinghttp://en.wikipedia.org/wiki/Jingle
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    Advertising on television usually means running a TV commercial, typically

    between 15 and 60 seconds in length, but TV advertising can also include

    sponsorships and product placement within television shows.

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    Radio advertising

    Radio advertising is a form of advertising via the medium ofradio. Radio

    advertisements are broadcast as radio waves to the air from a transmitter to an

    antenna and a thus to a receiving device. Airtime is purchased from

    a station or networkin exchange for airing the commercials. While radio has thelimitation of being restricted to sound, proponents of radio advertising often cite

    this as an advantage. Radio is an expanding medium that can be found not only

    on air, but also online.

    Some of the popular radio stations are as follows :-

    Radio mirchi

    Radio city

    Red fm

    Fm rainbow Radio one

    Big 92.7

    Online advertising

    Online advertising is a form ofpromotion that uses the Internet andWorld Wide

    Webto deliver marketing messages to attract customers. Examples of online

    advertising include contextual ads on search,banner ads,Rich Media Ads, Social

    network advertising, ads, online, advertising networks ande-mail marketing,

    including e-mail spam.

    http://en.wikipedia.org/wiki/Radio_advertisementhttp://en.wikipedia.org/wiki/Radiohttp://en.wikipedia.org/wiki/Radiohttp://en.wikipedia.org/wiki/Radio_stationhttp://en.wikipedia.org/wiki/Radio_networkhttp://en.wikipedia.org/wiki/Promotion_(marketing)http://en.wikipedia.org/wiki/Promotion_(marketing)http://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/World_Wide_Webhttp://en.wikipedia.org/wiki/World_Wide_Webhttp://en.wikipedia.org/wiki/World_Wide_Webhttp://en.wikipedia.org/wiki/Banner_adhttp://en.wikipedia.org/wiki/Banner_adhttp://en.wikipedia.org/wiki/Banner_adhttp://en.wikipedia.org/wiki/Rich_Mediahttp://en.wikipedia.org/wiki/Social_network_advertisinghttp://en.wikipedia.org/wiki/Social_network_advertisinghttp://en.wikipedia.org/wiki/Advertising_networkhttp://en.wikipedia.org/wiki/E-mail_marketinghttp://en.wikipedia.org/wiki/E-mail_marketinghttp://en.wikipedia.org/wiki/E-mail_spamhttp://en.wikipedia.org/wiki/Radio_advertisementhttp://en.wikipedia.org/wiki/Radiohttp://en.wikipedia.org/wiki/Radio_stationhttp://en.wikipedia.org/wiki/Radio_networkhttp://en.wikipedia.org/wiki/Promotion_(marketing)http://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/World_Wide_Webhttp://en.wikipedia.org/wiki/World_Wide_Webhttp://en.wikipedia.org/wiki/Banner_adhttp://en.wikipedia.org/wiki/Rich_Mediahttp://en.wikipedia.org/wiki/Social_network_advertisinghttp://en.wikipedia.org/wiki/Social_network_advertisinghttp://en.wikipedia.org/wiki/Advertising_networkhttp://en.wikipedia.org/wiki/E-mail_marketinghttp://en.wikipedia.org/wiki/E-mail_spam
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    Product placements

    Covert Advertising Advertising in Movies

    Covert advertising is a unique kind of advertising in which a product or a

    particular brand is incorporated in some entertainment and media channels likemovies, television shows or even sports. There is no commercial in the

    entertainment but the brand or the product is subtly showcased in the

    entertainment show. Some of the famous examples for this sort of advertising

    have to be the appearance of brand Nokia which is displayed on Tom Cruises

    phone in the movie Minority Report, or the use of Cadillac cars in the movie

    Matrix Reloaded.

    Aston Martin cars are featured in recent James Bondfilms, most notablyCasino

    Royale.

    Hayabusa in Dhoom, John Abraham uses Hayabusa in the movie as a thief, fromthat time only many of Indians came to know about that bike.

    http://en.wikipedia.org/wiki/Aston_Martinhttp://en.wikipedia.org/wiki/James_Bondhttp://en.wikipedia.org/wiki/James_Bondhttp://en.wikipedia.org/wiki/Casino_Royale_(2006_film)http://en.wikipedia.org/wiki/Casino_Royale_(2006_film)http://en.wikipedia.org/wiki/Aston_Martinhttp://en.wikipedia.org/wiki/James_Bondhttp://en.wikipedia.org/wiki/Casino_Royale_(2006_film)http://en.wikipedia.org/wiki/Casino_Royale_(2006_film)
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    Surrogate Advertising Advertising IndirectlySurrogate advertising is prominently seen in cases where advertising a particular

    product is banned by law. Advertisement for products like cigarettes or alcohol

    which are injurious to heath are prohibited by law in several countries and hence

    these companies have to come up with several other products that might have the

    same brand name and indirectly remind people of the cigarettes or beer bottles of

    the same brand. Common examples include Fosters and Kingfisher beer brands,

    which are often seen to promote their brand with the help of surrogate

    advertising.

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    Billboard advertising:

    Billboards are large structures located in public places which display

    advertisements to passing pedestrians and motorists. Most often, they are located

    on main roads with a large amount of passing motor and pedestrian traffic;

    however, they can be placed in any location with large amounts of viewers, such

    as on mass transit vehicles and in stations, in shopping malls or office buildings,

    and in stadiums.

    http://en.wikipedia.org/wiki/Billboardhttp://en.wikipedia.org/wiki/Billboard
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    Mobile billboards

    Mobile billboardsare generally vehicle mountedbillboards or digital screens.

    These can be on dedicated vehicles built solely for carrying advertisements along

    routes preselected by clients, they can also be specially equipped cargo trucks or,

    in some cases, large banners strewn from planes. The billboards are often lighted;

    some beingbacklit, and others employing spotlights. Some billboard displays are

    static, while others change; for example, continuously or periodically rotatingamong a set of advertisements. Mobile displays are used for various situations in

    metropolitan areas throughout the world, including: Target advertising, One-day,

    and long-term campaigns, Conventions, Sporting events, Store openings and

    similar promotional events, and Big advertisements from smaller companies

    http://en.wikipedia.org/wiki/Mobile_billboardhttp://en.wikipedia.org/wiki/Mobile_billboardhttp://en.wikipedia.org/wiki/Mobile_billboardhttp://en.wikipedia.org/wiki/Billboardhttp://en.wikipedia.org/wiki/Backlighthttp://en.wikipedia.org/wiki/Backlighthttp://en.wikipedia.org/wiki/Mobile_billboardhttp://en.wikipedia.org/wiki/Mobile_billboardhttp://en.wikipedia.org/wiki/Mobile_billboardhttp://en.wikipedia.org/wiki/Billboardhttp://en.wikipedia.org/wiki/Backlight
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    In-store advertising

    In-store advertising is any advertisement placed in a retail store. It includes

    placement of a product in visible locations in a store, such as at eye level, at the

    ends of aisles and near checkout counters, eye-catching displays promoting a

    specific product, and advertisements in such places as shopping carts and in-

    store video displays.

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    Coffee cup advertising

    Coffee cup advertising is any advertisement placed upon a coffee cup that is

    distributed out of an office, caf, or drive-through coffee shop. This form of

    advertising was first popularized in Australia, and has begun growing in

    popularity in the United States, India, and parts of the Middle Eas

    Celebrity branding

    Celebrity branding is a type ofbranding, or advertising, in which acelebrityuses

    his or her status in society to promote a product, service or charity. Celebrity

    branding can take several different forms, from a celebrity simply appearing inadvertisements for a product, service or charity, to a celebrity attending PR

    events, creating his or her own line of products or services, and/or using his or

    her name as a brand. The most popular forms of celebrity brand lines are for

    clothing and fragrances. Many singers, models and film stars now have at least

    one licensed product or service which bears their name.

    http://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Celebrityhttp://en.wikipedia.org/wiki/Celebrityhttp://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Advertisinghttp://en.wikipedia.org/wiki/Celebrity
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    Public Service Advertising Advertising for Social Causes

    Public service advertising is a technique that makes use of advertising as an

    effective communication medium to convey socially relevant messaged about

    important matters and social welfare causes like AIDS, energy conservation,

    political integrity, deforestation, illiteracy, poverty and so on .Oglivy once said,

    "Advertising justifies its existence when used in the public interest - it is much

    too powerful a tool to use solely for commercial purposes.". Today public service

    advertising has been increasingly used in a non-commercial fashion in several

    countries across the world in order to promote various social causes

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    Advertising Agency

    Getting the best out of advertising is a highly skilled job. It requires the inputs

    of experts in many different fields like writers, artists, photographers, designers,television production crews and many others. Even the biggest advertisers cannot

    afford to employ all these experts. Almost all advertising is therefore arranged

    through an advertising agency which provides the necessary skill to turn the

    message into a memorable and effective advertisement. Advertising has not only

    come to reflect pop culture but has also become an important element of

    economic growth. Today, every person connected with the Indian economy or

    public should be fully aware what advertising really is and why effective

    advertising campaigns can be performed by full-service advertising agencies.

    Advertising agency is one of the most important components of advertising

    industry. It has played a significant role in the development of modern

    advertising. The advertising agency has evolved to provide the specialized

    knowledge, skills and experience needed to produce effective advertising

    campaigns. It provides a quality range of service greater than any single

    advertiser could afford or would need to employ. An advertising agency is a firmthat specializes in the creation, design and placement of advertisements, and in

    the planning and execution of promotional campaigns for products and services

    of their clients.

    The Association of Advertising Agencies of America (AAAA) defines advertising

    agency as An independent business organization composed of creative

    and business people who develop, prepare and place advertising media for sellers

    seeking to find customers for their goods and services.

    The glamour, the unlimited expense accounts, and the exhilarating lifestyle -

    all these popular portraits of life in the big-time advertising agency are

    misleading. Advertising is demanding, challenging, hard work. It is also

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    interesting and fulfilling. Advertising requires a mix of personal abilities,

    considerable business skills, and an ability to work under pressure to meet

    deadlines. Compared to larger industries, there are never many entry-level

    positions open in advertising agencies (dozens rather than hundreds). And

    competition is stiff. The industry, however, is constantly on the look 15 Project

    Report on Advertising Agency out for skilled, bright, articulate, creative and

    personable men and women with a wellrounded education and a good business

    sense.

    An advertising agency or ad agency is a service business dedicated to creating,

    planning and handling advertising (and sometimes other forms of promotion) for

    their clients. An ad agency is independent from the client and provides an outsidepoint of view to the effort of selling the client's products or services. An agency

    can also handle overall marketing and branding strategies and sales promotions

    for its clients. Typical ad agency clients include businesses and corporations, non-

    profit organizations and government agencies. Agencies may be hired to produce

    single ads or, more commonly, ongoing series of related ads, called an advertising

    campaign.

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    Advertising Process

    The advertising process for professional staff and faculty positions

    involves five basic steps:

    1. Writing an Ad2. Getting Approval for the Text of the Ad

    3. Estimating the Cost of the Ad

    4. Placing Ads & Posting Announcements

    5. Paying for Ads

    STAGE WORK PERFORMED ATSTAGE

    Briefing Stage Briefing from the client

    Internal briefing to the creativeand media

    Any research briefing if required

    Creation Stage Ad campaign and media plandevelopment

    Internal review and finalization Presentation to client andapprovals

    Any pre-testing if required

    Production Stage Budget and estimate approvals

    Production of film, press ads,collaterals

    Media Scheduling and mediabooking

    All release approvals for creative& media

    Post Production Stage Material dispatch to media

    Media release monitoring

    Any post-testing if required

    Billing and collection

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    Types of advertising agencies

    Ad agencies come in all sizes, from small one- or two-person shops to largemulti-national, multi-agency conglomerates such as Omnicom Group, WPP

    Group, Interpublic Group of Companies and Havas.

    Some agencies specialize in particular types of advertising, such as print ads

    or television commercials. Other agencies, especially larger ones, produce work

    for many types of media. Lately, Search Engine Marketing (SEM) and Search

    Engine Optimization (SEO) firms have been classified by some as 'agencies' due

    to the fact that they are creating media and implementing media purchases of

    text based (or image based in some instances of search marketing) ads. This

    relatively young industry has been slow to adopt the term 'agency' however with

    the creation of ads (either text or image) and media purchases they do qualify

    technically as an 'advertising agency' as well as recent studies suggest that both

    SEO and SEM are set to outpace magazine spending in the next 3-5 years.

    Not all advertising is created by agencies. Companies that create and plan theirown advertising are said to do their work in house. Today selection of ad-agency

    is very difficult. The advertiser should make list of all possible agencies that can

    serve his purpose and the agency best qualified to provide required and effective

    services are selected. Some advertiser may select more than one advertising

    agency to handle effectively the various product lines.

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    PHARMACEUTICAL ADVERTISING

    NEED OF PHARMA ADVERTISING

    During the 1980s and 1990s, the pharmaceutical industry developed and

    launched products that provide the ability to treat people with many symptoms

    associated with chronic diseases. For example, products known as beta-blockers

    and ACE-inhibitors provided the first highly effective means to treat

    hypertension. There is substantial evidence that over the past 15 years, products

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    such as these have contributed significantly to a higher quality of life for millions

    of people. However, taking medications for chronic disease for many people

    requires a lifelong consumption of these products to maintain the improved

    quality of life. Advertising of life-saving drugs and pharmaceuticals will help

    millions of people throughout the world to lead a happy and healthy life.

    ADVERTISING OF PHARMACEUTICALS IN

    INDIA

    The Indian market poses a challenging task to the advertising industry. The

    advertising message has to reach a billion people, speaking more than 18

    different languages and scattered all across the Indian subcontinent. The literacy

    level also varies from above 90% in some states to below 40% in other states.

    The per capita income varies from US$90 in poor states up to US$450 in some

    rich North Indian states like Uttar Pradesh, Delhi, etc.

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    Advertising of drugs and pharmaceuticals is really a big challenge. The current

    Indian population has crossed the one billion mark. For public awareness,

    providing the basic information about safety and efficacy of drugs is a very

    difficult task. Currently, pharmaceutical companies, in their marketing strategy,

    target physicians first. The medical representatives of different companies visit

    practicing physicians personally and give them detailed information of drugs like

    activity spectrum, strength, side effects, contraindications and mode of use. The

    medical representatives do most of the advertising of the drugs. The other forms

    of drug advertising include seminars and workshops organized by companies to

    provide information about the drugs to the physicians and patients.

    Nowadays, due to increase in literacy and health consciousness of people,

    pharmaceutical companies feel the need to approach a large category of people to

    inform them about their products and to earn more profits. In the Indian

    population, advertisers can reach their audiences through television, radio, print

    media, outdoor advertising, sales promotion and the Internet. As technology

    changes, the advertising medium is also taking new dimensions. With the

    advent of E-commerce and the Internet, today the Indian pharmaceutical

    advertising industry is talking about netvertisement (advertising on the net) as

    the newest medium for the marketers. If satellite channel brought in 50-plus

    channels to Indian homes, direct to home (DTH) broadcast will probably bring in

    500 channels. However, advertising on the net has an equivalent of 500,000

    channels.

    In terms of value, billings by industrial sectors are the largest market segment

    ranked in decreasing order of size. Among the various advertising media,

    Newspapers represent 40%, television (including satellite TV) 35%, magazines15%, radio 5%, and others 5% of the total expenditure in this industry.

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    METHODOLOGY OF DRUG ADVERTISING

    Advertising of pharmaceuticals includes different types like direct-to-consumer

    advertising, prescription drug advertising, over-the-counter (OTC) drug

    advertisingI. DIRECT-TO-CONSUMER DRUG ADVERTISING

    Direct-to-consumer (DTC) advertising adds a new aspect to the doctor-patient

    relationship. Many physicians and pharmacists now talk with patients about the

    side effects, risks and costs of drugs as a result of advertising. Advertising

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    prescription drugs to consumers benefits the public, improves their knowledge of

    health, and may reduce health-care costs. People see advertisements for

    stimulants, tranquillizers, antidepressants, antihypertensive drugs-all available

    from foreign [Internet] sites. They self-diagnose, order the medication from an

    Internet site, and take it.

    Direct-to-consumer advertising helps people to be aware about their health; it

    plays a vital role in lowering health-care costs and increasing success rates. The

    earlier a condition is diagnosed, the greater the chances that it can be effectively

    treated. In addition, early treatment options tend to be less expensive than later

    and more invasive treatments. Consumers pay attention to both the risk and

    benefit information in pharmaceutical advertisements. It is no surprise that an

    earlier FDA study revealed that 87% of respondents heard claims about thebenefits of the advertised drug. DTC advertising may be particularly effective in

    reaching the elderly and lower income consumers who have fewer information

    sources than high-income consumers.

    According to a survey, 62% of consumers in United States between the ages of 50

    and 64 said DTC had made them more aware of medication options they had not

    previously considered. Many critics of DTC advertising are concerned that

    physicians will be pressurized into prescribing pharmaceuticals against their will.

    However, according to the US FDA survey, only 50% of patients were given a

    prescription for the drug that they asked about. It may in fact be surprising that

    this figure is not higher, given the fact that the patients are visitingtheir physician

    because of a condition similar to that described in the advertisement.

    Increased spending on direct-to-consumer advertising and R and D indicates that

    the pharmaceutical industry is becoming still more competitive as companies vie

    for market share. If market forces are allowed to operate, that competition will

    eventually lead to lower prices. Competition in a market free of excessive

    regulation is the best way to keep drug prices low. Price controls almost

    invariably inhibit research and development and result in shortages and

    rationing as the experiences of Europe and Canada demonstrate. By contrast,

    when drug companies face the need to compete more effectively, they voluntarily

    reduce prices and seek new ways to get innovative products to market faster.

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    II. PRESCRIPTION DRUG ADVERTISING

    Prescription drug advertising to consumers is another area that may generate

    challenges to the right to advertise and which will grow in importance as the

    nation continues to grapple with the complexities of health-care costs. This is an

    important legal basis for the activities of pharmacists, since the medicines

    available without prescription can be supplied to pharmacy customers without a

    medical prescription. At the same time, a legal framework for the advertising of

    pharmaceuticals was set up, which clarifies that only medicines available without

    prescription can be advertised to the public.

    For the moment, the whole pharmaceutical legislation is in a process of

    codification. This means that a single piece of legislation will be put together

    without any change of contents. In the nearby future, this type of drug

    advertisement in India will be possible.

    III. OVER-THE-COUNTER DRUGS ADVERTISING

    According to international norms, a drug is often moved from prescription to the

    over-the-counter category, once its side effects are known. Currently in India,

    there are no specifications as to which drugs can be sold over the counter.

    Products on an over-the-counter (OTC) list can also be advertised through mass

    media. However, no advertising is possible now as no over-the-counter list exists.

    Advertising for 15-20 products in the home remedies categories does take place

    on the basis of an unofficial over-the-counter list.

    Once this list is formulated, any drug on this list can be sold through general

    stores, cigarette stalls, etc., marginalizing the role played by chemists. Companies

    will also be able to go in for aggressive advertising for the over-the-counter

    products and extend their market reach through various types of retail outlets.

    To formulate an over-the-counter list, the government needs to amend the drugs

    and cosmetics act. A sub-committee set up by

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    the drugs consultative committee is investigating the issue under the

    chairmanship of the joint drugs controller of

    India and is likely to submit a report within the next 6 months.

    AAKANSHA PROFILE

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    MSD PROFILE

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    countries worldwide. The Merck Manufacturing Division employs more than 12,

    000 people at locations in 25 countries.

    Merck & Co. Inc., USA success has always been based on innovation and

    scientific research. A commitment to excellence in research is at the heart of its

    philosophy and strategy. Since the founding of its research laboratories over 70

    years ago, Merck & Co. Inc. has developed more than 100 new medicines and

    vaccines.

    Currently Merck's priority areas of focus in therapeutic research include

    Alzheimer's disease, atherosclerosis, cardiovascular disease, diabetes, novel

    vaccines obesity, oncology, pain, and sleep disorders. These therapeutic areaswere carefully chosen based on a set of criteria including unmet medical needs,

    scientific opportunity and commercial opportunity. Within these therapeutic

    areas, Merck & Co. Inc. has committed resources to achieve research breadth and

    depth and to develop best-in-class targeted and differentiated products that are

    valued highly by patients, payers and physicians.

    MSD INDIA

    MSD was incorporated in India on 3rd December 2004. Since then the company

    has moved quickly in laying the foundation for a successful business in India. A

    business that is differentiated by its focus on putting patients first and launching

    innovative products those are relevant to India.

    MSD currently operates within three therapeutic areas, namely critical care,

    metabolic and vaccines. The company initiatives and new drugs address unmet

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    Elocon may also be used for other purposes not listed in this medication guide.