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    The Advertising Agency

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    1: Account Handling

    Manages the relationship between the

    Client and the Agency

    Within the Agency represents interestsof Client

    Represents interests of Agency when

    talking to the Client

    Usually responsible for finding and

    developing new business

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    1: Account Handling

    Key roles:

    Account Director

    Account PlannerAccount Executive / Account Manager

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    Account Director

    Usually board level

    director

    Expertise in a product

    or market sector

    Strategic overview of

    account

    Regular contact withclient at director level

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    Account Planner

    May or may not beseparate role fromAccount Director

    Brand Manager typerole developingstrategies for accountover the long term

    Should have a directrole in helping todevelop creative andmedia strategies

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    2: The Creative Department

    Creates ideas, concepts and sometimes

    finished art for advertising, literature and

    other marketing materials

    Should represent point of view of the

    consumer

    May liaise with outside suppliers such as

    illustrators, photographers, writers, web

    designers and film producers

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    The Creative Director

    Should be a board level

    director

    Responsible for quality of

    agencys creative output Selects which creative

    solutions should be

    presented to client

    May work on own

    accounts as well as

    supervise department

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    The Creative Team

    Copywriter and ArtDirector team

    Produce the initialconcept is response to

    Creative Brief Probably work on several

    accounts

    Some agencies teamAccount Handler withCreative Team to form anAccount Team

    Responsible to CreativeDirector

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    The Media Department

    Most agencies today use an outside consultancy for themedia requirements. Three functions need to beaddressed.

    Media Research

    Identify which media reach your target audience mosteffectively

    Media Planning Planning the best media mix and timings to achieve

    the clients marketing objectives

    Media Buying Getting the best value for money out of the clients

    media budget. Involves considerable negotiating skills

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    The Production Department

    Ensures that finished artwork is deliveredto the appropriate media by the deadlines

    May also source specialist materials andsuppliers e.g. specialist printers and paper

    May include a Traffic Department whichprogresses jobs through the agency to

    ensure jobs are completed on schedule May include Studio Manager, Mac

    Operators, Finished Artists etc

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    Other Marketing Services

    Each agency is unique and may offer other

    specialist service departments. Some of

    the most common are:

    Public Relations

    Direct Marketing

    Recruitment Advertising Industrial orBusiness to Business