Customer Service Team Leading

Business Administration

Thank you for the interest you have shown in our funded training programmes, delivered by our supportive, friendly team. Platinum is a leading provider of people development and training solutions in the West Midlands. We are committed to providing bespoke, demand-led programmes of support to local business, individuals and communities of need.

We are offering the courses below free of charge to all full time employees, aged 19 or over who do not have a level 4 qualification. You will only need to attend our training centre once a month at Hurst Street, Birmingham, on a date that is convenient. You will achieve a nationally recognised qualification which will develop your work based skills, improve your knowledge and enhance your CV. We are looking to start learners from November 11 onwards, so please feel free to contact me at your convenience to secure a place(s) or if you require further information.

Programme Titles: Customer Service Adult Apprenticeship (level 2 & 3)

Business Administration Adult Apprenticeship (level 2 & 3) Team Leading Adult Apprenticeship (level 2)

Tutor(s): Carol Smith

Qualifications:

OCR NVQ Certificate

OCR Functional Skills Maths and English

OCR Certificate in Principles

Start date and course length:

1 day a month on a date to suit you for no more than a 12 month period

Training Venue(s):

Albany House Centre (4th Floor, Albany House, 27 Hurst Street, Birmingham, B5 4BD)

Please call John Woodyatt on: 0121 245 7200 Mob: 07854886294 Platinum, 4th Floor, Albany House,

27 – 37 Hurst Street, Birmingham, B5 4BD

Email: john@the-platinum-group.net