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Administrating

Skype for Business Server 2015

Step by Step for Anyone

MVP

Fabrizio Volpe amp Matt Landis

Table of Contents Foreword by Matt 4

Foreword by Fabrizio 5

Opening and Working with the Skype for Business Control Panel 6

Step 1 ndash Opening the Control Panel 6

Step 2 ndash Working with the Skype for Business Control Panel 8

1 Users 9

2 Topology 9

3 IM and Presence 11

4 Persistent Chat 12

5 Voice Routing 12

6 Voice Features 12

7 Response Groups 15

8 Conferencing 20

9 Clients 25

10 Federation and External Access 32

11 Monitoring and Archiving 36

12 Security 41

13 Network Configuration 45

Enabling Users 53

Enable AD Users 53

The Voice Routing Menu in Skype for Business Server 2015 Control Panel 56

Step 1 ndashDefining a Dial Plan 57

Step 2 - Establishing a Voice Route 59

Step 3 - Adding Voice policies and PSTN usage 60

Step 4 - Configuring a PSTN Gateway and a Trunk 62

Enabling Users for Enterprise Voice 66

Step 1 ndash Enabling a user to Enterprise Voice 66

Step 2 ndash Tailoring a Voice Policy for your user needs 69

Step 3 ndash Assigning a Voice Policy to a user 72

Step 4 ndash Call Park 73

In-Place Upgrade from Lync 2013 to Skype for Business 2015 75

Step 1- Install the Prerequisites amp Get Skype4B ISO 75

Step 2 ndash Install Admin Tools on non-Lync Server Upgrade To SfBS2015 in Topology Builder Publish

Topology amp Upgrade 76

Step 3 - Stop Services on all servers in the pool to be upgraded 81

Step 4 - Run Setupexe to launch in-place upgrade 81

Step 5 - Start Services 83

Lync Server 2013 Edge to Skype for Business Server 2015 In-Place Upgrade 85

Backups 86

A Few Administrator Notes for after the upgrade 86

More 87

Coming soon 87

Requirements 87

Foreword by Matt Matt Landis started Landis Technologies LLC in 1995 which is now 15 person

Microsoft Partner providing technology solutions to organizations in over 30

countries Matt has over 20 years of field experience implementing Windows

Server CommunicationUC and Dynamics ERP solutions in enterprise

environments Matt has various industry certifications Most recently Landis

Technologies has produced Attendant Pro Attendant console software for

Skype for Business which is used in over 30 countries

Matt has been very involved with Windows Server based communication solutions including Skype for

Business Microsoft Lync 3CX and snom ONE He is currently a Microsoft Skype for Business MVP

(formerly known as Lync MVP) a prolific blogger at httpwindowspbxblogspotcom and has written

many articles on Skype for Business (formerly known as Microsoft Lync) including Planning

Implementing and Using Microsoft Lync Server in Small Business Scenarios on Microsoft Technet He

was the first 3CX Valued Professional (2008-2010) and has co-authored a book on Windows

communication software 3CX IP PBX Tutorial Matt likes giving back via community forums he has

contributed thousands of posts to various Unified Communications community forums over the years

Matt is also a pastor at Calvary Mennonite Fellowship and when the chance affords he likes to travel

internationally with his wife Rosalyn

Skype for Business amp IT Consulting Company httplandiscomputercom

Blog httpwindowspbxblogspotcom

Foreword by Fabrizio Fabrizio has been working in Information Technology for more than 15 years

From June 2016 he will be Communication Consultant for Trustmarque

Solutions Ltd (UK) Before he has been working in an Italian banking group

(Iccrea) from 2001 and his expertise has grown following the evolution of a

company that has grown from around 400 employees to a campus with more

than 2000 workers including a nationwide network and a resource forest with

four different domain trees involved

If you ask to Fabrizio to manage a technology he takes the work and deep dives the solution Thatrsquos

why he is MCSE on NT 4 Windows Server 2000 2003 2008 and 2012 he has been CCNP with Cisco

FCNA with Fortinet and VCP with VMware Thatrsquos also the motivation for Fabrizio to be author of

books dedicated to Microsoft Forefront (Microsoft Forefront UAG Mobile Configuration Starter) to

Fortinetrsquos FortiGate (Getting Started with FortiGate) and to Lync Server 2013 (Getting Started with

Microsoft Lync Server 2013 Microsoft Lync Server 2013 Basic Administration and the Lync Server

Cookbook)

He loves to share what he learned and his activity with the Microsoft community has allowed him to

receive the Most Valuable Professional award for Directory Services (in 2011 2012 and 2013) Lync

Server 2013 (in 2014 and 2015) Skype for Business (2015) and Office Server and Services (2016)

Fabrizio participates to conferences around the World like the Unified Communications Day (Moscow

2014 and 2015) Modern Workplace Summit (Oslo 2015) Cloud Security Alliance Central Eastern

Europe Conference (Ljubljana 2014) and Interop 2013 (Mumbai 2013)

Blog httpwwwabsoluteucorg

Opening and Working with the Skype for

Business Control Panel

In Skype for Business Server 2015 (SfB) day-to-day activities are performed using two different

tools a graphical interface (the Skype for Business Server Control Panel) and a PowerShell

module SkypeforBusiness (launched using the Skype for Business Server Management Shell icon)

Note Control Panel is the best tool for the most common administrative tasks while

the Management Shell is to be preferred if you want to perform bulk operations on

your deployment or you need to be sure that an administrative task is accomplished

in a consistent manner each time we need it Some less common jobs are available

only using the Shell as in other Microsoft products

Step 1 ndash Opening the Control Panel

To open the Control Panel use the icon that is available as soon as you run the SfB setup on our

server as part of the ldquoSkype for Business admin toolsrdquo installation

The first interface you will see is the Welcome Screen that includes a series of shortcuts to some

of the most used administrative tasks and to different sources for SfB Documentation The

navigation pane on the left is the one we will use to move inside the Control Panel

Note Control Panel menus never go deeper than two levels and the different administrative

interfaces are grouped in a logical thematic manner as you can see in the following schema

Step 2 ndash Working with the Skype for Business Control Panel

There are thirteen different features available in the navigation bar located to the left Each one

of them will give you access the interfaces dedicated to administer the various aspects of SfB

Each feature will give access to a group of dedicated tabs and tabs will usual have options

buttons

Note configurations and policies in SfB apply at different levels Global (this scope

equals to every user in our deployment) Site Pool and User

The configuration (or policy) will be applied in the order you see in the previous list

with the last one replacing the previous ones The idea is to make it granular

management easier creating general policies and adding exceptions with the smaller

scopes Depending on what you are going to configure you could have one or more

of the aforementioned scopes available

1 Users

Users is dedicated to find and modify existing users or to enable accounts from the Directory

Services

Enabling users and Enabling users to Enterprise Voice will be explained in detail later in the text

2 Topology

Topology splits information from the SfB topology in four different areas (Status Server

Application Simple URL and Trusted Application)

The Status page adds real-time information about the servers in our deployment

The other menus are used to have a quick look on your SfB deployment configuration

3 IM and Presence

IM and Presence is dedicated to the definition of filters on files and URI included in instant

messaging For example here are the steps to define a new file filter at site level Click on New

and select Site configuration Select one of your sites then type a name for the new filter and

select the default action (Block specific file types or Block all) Click the Selecthellip button and from

the Select File Type Extensions tab add or remove the kind of file you want to allow or to block

Note in SfB User policies (where available) always replace Pool policies Pool

policies supersede Site policies and Site policies replace Global policies The logic

is to have policies that are as granular as possible

4 Persistent Chat

Persistent Chat menu is used to configure policies and configurations for the Persistent Chat

feature of SfB

5 Voice Routing

Voice Routing is the starting point to all the menus dedicated to SfB Enterprise Voice

The Voice Routing menu will have a dedicated chapter The Voice Routing Menu in Skype for

Business Server 2015 Control Panel

6 Voice Features

Voice Features is the starting point to configure Call Park and Unassigned Numbers

Call Park uses a range of internal phone number (orbit) to put a call on hold The Enterprise

Voice user is enabled to call the orbit number from another phone and retrieve the

aforementioned call

Click on Call Park then select New

Type a Name for the Park Number Range type a starting number and an ending number for the

range and select a SfB server that will host the Call Park Application

Note there are some fixed rules about the range of number you can use for call

parking application Please refer to this TechNet post Create or modify a Call Park

orbit range in Skype for Business 2015

Note a large part of the settings for Call Parking is available only using the

Management Shell Please refer to the TechNet post Deployment process for Call

Park in Skype for Business 2015 for more information

Unassigned Number is used to handle calls to numbers that are valid but not assigned The

options are to route the call to an Announcement application or to use Exchange UM

Click on Unassigned Number and select New

Type a Name for the new range type a starting number and an ending number then select the

announcement service Announcement (requires a destination SfB server and an announcement

you should have previously defined (like an audio file to be played) or Exchange UM (requires

the phone number of the Auto Attendant)

Note the steps required to configure an announcement are explained here Create or

delete an announcement in Skype for Business Server 2015

Note there are some fixed rules about the range of number you can use for

Unassigned Numbers Please refer to this TechNet post Create or modify an

unassigned number range in Skype for Business Server 2015

7 Response Groups

Response Groups are used to define queues and workflows to manage incoming calls to service

desks (like in call centers) People and groups involved in a response group are called agents

You must configure agent groups then queues and then workflows (the SfB tabs are in the

opposite order if you look from left to right)

Click Group and select New

Select an Application Server (the server features required are installed by default as part of

Enterprise Voice) and click ok

Type a Name for the group select the Participation Policy (Informal means that an Enterprise

Voice user automatically signs in the group Formal requires a login using a form) select the

Routing method for the incoming calls and select how the Agents in the group are defined If you

prefer a custom group select the SfB users from the list of Enterprise Voice users) Select Commit

when you have completed settings

Note for more details about agent groups like the meaning of the various routing

methods see the TechNet post Create or modify an agent group in Skype for

Business 2015

Click Queue and select New

Select an Application Server and click ok

Type a Name for the queue select one of the Groups you have previously defined and enable

the time-out and overflow options if required

Click Workflow and select Create or edit workflow



The Response Group Configuration Tool web page will open Click Create near Hunt Group

Seven steps make up the creation process

1 Define SIP address and phone number of the group that will receive the calls

2 Select a Language

3 Configure a Welcome Message

4 Specify Your Business Hours

5 Specify Your Holidays

6 Configure a Queue

7 Configure Music on Hold

8 Conferencing

Conferencing is the menu used to configure the features a user is enabled to use during a

conference (Conferencing Policy) the way a meeting is configured (Meeting Configuration) the

phone numbers a user is enable to call to participate to a conference by phone and the PIN

Policy

As a starting point we could look to the default (Global) Conferencing Policy Click on

Conferencing Policy select Global and click Edit

The options ldquoflaggedrdquo will be available to all our users (we have seen them summarized in the

previous screen in the form of checks)

Note the default Conferencing Policy enables almost all the available features It

could be a good idea to modify it to give a more limited number of functionalities as

a starting point for all our SfB users

Now talking about Meeting Configuration we are able to create a new Site configuration Click

Meeting Configuration select New and click Site configuration

Select a Site and click OK

Type a Name for the Meeting Configuration then select if users calling from the public switched

telephone network (PSTN) have to wait in the lobby or not The Designate as presenter tab

allows to select if only the organizer (None) only members of your organization (Company) or

any participant (Everyone) are allowed to be presenters The next couple of options managed the

assignation of conference type and admission of unauthenticated users Last part of the form is

dedicated to meeting invitation customization Click Commit when done

Dial-in conferencing offer access numbers to enable participants using traditional phone lines to

call a companyrsquos number (usually as near as possible to them in terms of geographical location)

and to take part to a meeting

To define a new dial-in access number click Dial-in Access Number and select New

Select a phone number and a name that will be shown in the invitations to the meeting

Associate an E164 formatted phone number and a SIP URI to the dial-in number Select the pool

hosting the Conferencing Attendant and the Primary language (will be used by the Conferencing

Attendant to answer calls) A user is enabled to select a different language from the primary one

if we enable it as Secondary Language Associate a Region (Site)

Note based on the aforementioned parameters (like Display name and Display

number) invitations to a Skype Meeting will show a footer like this one (with the

display information you have configured in the previous step

Pin (personal identification number) Policy is constituted by one or more rules regarding the

way an Active Directory user can use a personal number as authentication for conferencing SfB

has a default Global policy regarding PINs You are able to modify it or to create new policies

selecting PIN Policy New Site Policy


Policies include limits on PIN Length number of logon attempts expiration and history limits

9 Clients

Clients is used for administration of desktop clients mobile apps and deskphones You can

imagine the clients menu divided in three areas client version control deskphone management

and mobile apps management

In the Client Version Policy tab you define limits to block older versions of the existing clients

for SfB Lync and OCS

To define a new policy for a site click on Client Version Policy select New Site policy


For every client and app you are able to select which version is acceptable and what action you

will take Double click on iPhoneLync

Filters are based on Version number and on a Comparison operation Depending on the result of

the aforementioned filter you are able to Allow or Block a client version (pointing out the user

to an URL is you want to add some information) Click Ok and then Commit when done

Client Version Configuration is required to activate the aforementioned client version policies

depending on the scope

Click Client Version Configuration select Global and click Edit

Flag Enable Version Control to activate the policies (in this example for all your users) It is

required to define an action used by default You could select Allow Block and add an URL with

messages and information for the user

Deskphones are devices using a dedicated version of the client (SfB Lync Phone Edition) and

able to work standalone The aforementioned devices are managed with the Device Update Test

Device Device Log Configuration and Device Configuration tabs

The Device Update page allows to approve firmware updates for the IP phones Updates are

distributed over the network using the Web Services on the SfB Front End

Note device updates have to be previously loaded to our FrontEnd using the Lync

Server Management Shell We suggest the posts Updating Lync Phone Edition

Devices for Lync 2013 and Updating Lync Phone Edition Devices from Jeff Schertz for

more information

Test Device allows definition of one or more devices that will receive the updates in ldquopendingrdquo

state (before deploying them to the rest of our clients) Select New Global test device

Identify the device using a MAC address or a Serial number and select Commit

Device Update creates log files that record update activity Device Log Configuration tab allows

to manage the size and the retention time of the aforementioned logs For example you could

edit the Global policy opening the Device Log Configuration tab and selecting Edit

Available parameters are related to log files and cache

Device Configuration tab is used to manage settings for IP Phones Again you can take a look at

the Global policy

Select Device Configuration click Edit

You are able to set Sip security log level and device locking

Mobility Policy tab is used to manage Mobility and Call via Work features at Global Site or User

level

Note Call Via Work in Skype for Business Server 2015 is a feature which enables you

to integrate your Skype for Business solution with your existing PBX phone systems

Plan for Call Via Work in Skype for Business Server 2015

Push Notification Configuration tab is for Apple and Microsoft Push Notification Service (to

receive notifications about Skype for Business Server 2015 events even when Skype for Business

is suspended or running in the background)

10 Federation and External Access

Federation and External Access is used to configure and control federation with external SfB

Lync SIP and XMPP services

External Access Policy tab contains three different parameters related to the way your SfB

deployment interacts with the Internet

While Federated user access and Public provider access enable or disable communication with

federated companies and with public services (like Skype) Remote user access is mandatory to

enable our own users to access your SfB services from an external network

Selecting Edit you will see the following screen In the screenshot you can see a short

explanation of the different options

Access Edge Configuration tab is used to manage the kind of communication you Edge Servers

will accept from the external network Some of the settings are similar to the ones you have

seen in the External Access Policy tab but the configuration you will change here will affect

servers not users Select Edit to modify an existing policy (for example the Global one)

1 Enable federation and public IM connectivity enable user access to federated partner

domains including SIP and XMPP federation (the External Access Policy you have already

seen selects what a user will be able to do)

a Enable partner domain discovery SfB will use Domain Name System (DNS)

records to try to discover domains not listed in the allowed domains list

b Send archiving disclaimer to federated partners federated partners will receive a

warning about the fact that communications details are recorded

2 Enable remote user access enable users in your organization who are outside your

firewall to connect to SfB

3 Enable anonymous users to access conferences allows anonymous users for

conferences More settings are available in the Conferencing menu you have seen

previously in this chapter

SIP Federated Domains tab is used to configure external domains as allowed (or blocked) federated

domains For example select New Allowed domain

You will be required a domain name and a Fully Qualified Domain Name for the Access Edge of

the federated partner

SIP Federated Providers contains the configurations to enable users in your organization to

communicate with users of public IM services like Skype and Skype for Business Online

XMPP Federated Partners is a tab dedicated to manage support for federations based on Extensible

Messaging and Presence Protocol (XMPP)

11 Monitoring and Archiving

Monitoring and Archiving contains two tabs dedicated to monitoring options in SfB and two

dedicated to archiving

Call Detail Recording settings are used to enable or disable CDR monitoring (information about

peer-to-peer activities including instance messaging VoIP calls application sharing file transfer

and meetings)

To define a new configuration for CDR (for example on a site level) click Call Detail Recording

click New and select a SfB site

Inside the configuration you have the options you can see in the following screenshot

1 Enable or disable CDR monitoring selecting the first option

2 Schedule deletion of CDR data including the capability to keep error reports for a

different period

Quality of Experience Data is used to enable or disable QoE data (media quality and information

about participants device names drivers IP addresses and endpoint types involved in calls and

sessions)

To define a new configuration for QoE (for example on a site level) click Quality of Experience

Data click New and select a SfB site

1 Enable or disable QoE monitoring selecting the first option

2 Schedule deletion of QoE data

Archiving Policy turns on and off archiving for internal communications and external

communications for users who are homed on Skype for Business Server

To configure a new policy (at the site or user level) select New and click on the scope you want

to use It is possible to enable archiving for internal communications for external ones or for

both of them

Archiving Configuration is dedicated to more specific parameters of your archiving including

what to archive and where To configure a new configuration (at the site or user level) select

New and click on the scope you want to use

You are able to disable archiving to enable it for IM only or for IM and web conferencing

1 It is possible to inhibit IM if archiving is not available

2 Exchange Server Integration delegates to Exchange the archiving policies for SfB

3 It is possible to delete older data keeping the ones still to be exported (ldquoPurge exported

archiving data onlyrdquo) or to purge all of the information older than a defined amount of

days

12 Security

Security menu is used to manage SfB security and authentication

Registrar settings directs how authentication challenges are sent from the pool to the clients

Select a policy and click edit (or create a new one)

Creating a new policy requires to select a Registrar to which the configuration will apply

The available authentication options include Kerberos (best authentication for enterprise clients)

NTLM (password-based authentication that uses challenge-response hashing scheme) and

certificate authentication

Note TechNet suggests to not configure authentication on Kerberos only at least if

remote clients are involved

httpstechnetmicrosoftcomen-uslibrarygg182601aspx

Web Service configures the authentication methods for accessing SfB Web Services You can

edit an existing policy or define a new one

Supported authentication are Windows Integrated (negotiate or Integrated) PIN authentication

and certificate authentication

You can manage Skype for Business Server 2015 PIN polices from either Skype for Business

Server Control Panel or Skype for Business Server Management Shell Use the following

procedures to configure PIN policies for your organization

Click Pin Policy and then press New Select User Policy

The following parameters are available

1 Name for the policy

2 A description for the policy

3 Minimum length of the PIN

4 Maximum number of allowed attempts By default there are 10 logon attempts if the

password is up to 4 characters long else it is 25

5 PIN expiration in days

6 PIN history (to avoid having users inserting previously used PINs)

7 Common patterns (sequential or repeated numbers) are allowed or denied here

13 Network Configuration

Network Configuration menu is used to manage network regions network sites and associate

network subnets The aforementioned configurations are required for Enterprise Voice features

like media bypass call admission control and location-based routing

Global sets parameters for Call Admission Control and Media Bypass in all your SfB deployment

1 Flag the Enable Call Admission Control to enable CAC (limits on the number of

simultaneous calls see the next note for more resources)

2 Flag the Enable Media Bypass to enable removing the Mediation Server from the media

path whenever possible

Always Bypass means that bypass will be attempted for all PSTN calls

Use Site and Region Information the bypass ID associated with site and region

configuration is used to make the bypass decision Where Use Site and Region

Information is enabled for any given PSTN call

o the clientrsquos subnet is mapped to a particular site and the bypass ID for

that subnet is extracted

o the gatewayrsquos subnet is mapped to a particular site and the bypass ID for


o if the two bypass IDs are identical will bypass happen for the call If they

are not identical media bypass will not occur

3 Click the Enable bypass for non-mapped sites check box if you have one or more large

sites associated with the same region that do not have bandwidth constraints

Note CAC requires planning and a series of steps A good starting point is the

TechNet post ldquoPlan for call admission control in Skype for Business Server 2015rdquo


Location Policy contains E9-1-1 settings Tagged policies are assigned to subnets or users while

global is used when the client is not located within a subnet with an associated location policy

You can edit the Global policy selecting it and clicking Edit Show detailshellip

Location policy settings are shown in the following screenshot

1 Type a Name for the policy

2 Enable enhanced 9-1-1 (check box) clients will retrieve location information on

registration and include that information when an emergency call is made

3 Location this setting is available only if Enable enhanced 9-1-1 is enabled Select one of

the following values

Required (the user will be prompted to input location information)

Not Required (the user will not be prompted for a location)

Disclaimer (this option is the same as Required except that the user cannot

dismiss the prompt without entering location information)

4 Use location for E9-1-1 only (check box) select this check box to ensure location

information is available only for use with an emergency call

5 PSTN Usage you are able to assign only a single usage to a location policy and this one

will override the other policies (only for calls identified as emergency) The PSTN usage

must contain the path for the emergency calls

Note The route associated with this usage should point to a SIP trunk dedicated to

emergency calls or to an Emergency Location Identification Number (ELIN) gateway

that routes emergency calls to the nearest Public Safety Answering Point (PSAP)

6 E9-1-1 Dial Number the number that is dialed to reach emergency services The string

must be made of the digits 0 through 9 and can be from 1 to 10 digits in length

7 E9-1-1 Dial Mask is an (alternate) emergency number that if dialed will be translated to

generate an emergency call

8 Notification URI SIP URIs of the security personnel who receive an instant messaging

(IM) notification when an emergency call is placed

9 Conference URI specifies a direct inward dialing (DID) number that should be

conferenced in when an emergency call is placed

10 Conference Mode specifies if the conference URI will be conferenced into the emergency

call by using one-way or two-way communication

Bandwidth Policy here you define limitations on bandwidth policy profiles (usage for real-time

audio and video modalities) This is one of the steps required to deploy Call Admission Control

(CAC)

1 Click Bandwidth Policy

2 Select New


4 Type the following values

a Audio limit (maximum number of kbps to allow for all audio sessions combined)

b Audio session limit (maximum number of kbps to allow for each individual audio

session)

c Video limit (maximum number of kbps to allow for all video sessions combined)

d Video session limit (maximum number of kbps to allow for each individual video

session)

Region advanced Enterprise Voice features require each subnet in your topology to be

associated with a specific network site and each network site must be associated with a network

region Let us see how to define a new region

1 Click Region

2 Click New

3 Type a Name for the network region

4 Click Central site and select a site from the drop down menu

5 The Enable audio alternate path check box determines whether audio calls will be routed

through an alternate path if adequate bandwidth does not exist in the primary path

6 The Enable video alternate path check box determines whether video calls will be routed


7 Type a Description and then type additional information to describe this network site

8 Click Commit

Site is used to define network sites (geographical location) connecting subnets with a specific

network site To define a new site

1 Click Site

2 Select New

3 In the Name field type a name for the network site

4 From the Region drop down menu select a region in the list

5 From the Bandwidth policy drop down menu select a bandwidth policy

6 From the Location policy drop down menu select a location policy

7 For Description and then type additional information

8 Click Commit

The Subnet feature allows association between specific network sites and subnets This is used

to identify the network site of an endpoint

1 Click Subnet

2 Click New

3 Subnet ID type the first address in the IP address range defined by the subnet you want

to associate with a network site

4 In the Mask field type the bitmask to apply to the subnet

5 Network site ID and then select the site ID of the site to which you are adding this

subnet

6 Click Commit

Region Link creates a link between two regions configured for call admission control (CAC)

1 Click Region Link

2 Click New

3 Type a value in the Name field

4 From the Network region 1 drop-down list select one of the two regions to be

connected by this route

5 From the Network region 2 drop-down list select the other region for this route

6 In the Bandwidth Policy drop-down list select a policy

7 Click Commit

Region Route creates a route between a pair of network regions Each pair of network regions in

your call admission control deployment requires a route

1 Click Region Route

2 Click New





6 In the Network Region links drop-down list select a policy

7 Click Add

Enabling Users

Enable AD Users

Now back to the Front End server and the Skype for Business Server 2015 Control Panel Click on

Users | Enable Users Now click the ldquoAddrdquo button and Add the 3 users (those 3 users we created

earlier)

Note If the user you are trying to enable is an

Administrator you will need to use PowerShell to

enable them Using the Skype for Business Server

Control Panel will result in an error

Click ldquoEnablerdquo and if you get no errors you should have 3 Skype for Business users ready to login

Letrsquos open Skype for Business and login

You have successfully installed Skype for Business Server 2015 Congratulations

The Voice Routing Menu in Skype for Business

Server 2015 Control Panel

Enterprise Voice (EV) in Skype for Business Server 2015 (SfB) is a software-powered Voice over IP

(VoIP) solution able to replace any existing business telephony solution or private branch exchange

(PBX) Management of EV in SfB (using the Control Panel) takes place in the Voice Routing menu

You have five submenus in Voice Routing fundamental for EV administration Dial Plan Voice Policy

Route PSTN Usage and Trunk Configuration Configurations you make inside them have a high

level of dependency integration with each other

To summarize each part

Dial plans rules used to normalize phone numbers to E164 format (where is an ITU-T

recommendation E164 defines a general format for international telephone numbers)

Voice Policy contains a list of calling features you provide to your SfB users and a group

of PSTN Usage Records

(Voice) Routes are regular expressions (ie a sequence of symbols and characters expressing

a string or pattern to be searched or applied within a phone number) used to route calls to

the appropriate gateway

PSTN usage (records) associate voice routes and voice policies They are regular

expressions that matched to phone numbers (the aforementioned routes) PSTN usage

records control the kind of phone call the user is enabled to perform (local international and

so on) Inside PSTN Usage Records you have one or more trunks

Trunks connections between your Mediation Server and a public switched telephone

network (PSTN) provider that enables you to call users outside your company using SIP

trunks PSTN gateways or Private branch exchange (PBX)

Note there is no mandatory order you have to follow when configuring the

aforementioned parts of Enterprise Voice A logical list of steps (similar to the one

suggested by the TechNet) could be Trunk Configuration -gt PSTN Usage -gt Route -gt

Voice Policy This is the order we will follow in the text

Note A PSTN gateway is usually required to connect to the telephone networks We

added Configuring a PSTN Gateway and a Trunk as Step 4 because it is NOT an

operation you will perform often but it is good to know how it works

Step 1 ndashDefining a Dial Plan

Open the SfBS2015 Control Panel select Voice Routing Click on Dial Plan and then double click on the

Global Dial Plan (or select edit)

Note A dial plan is applied to a scope (user pool site or global) The more specific plan will

be used We will edit the only default Dial Plan (Global)

If your company infrastructure requires dialing a specific number to call an external line add it in the

External access prefix field Click New to define a new Normalization Rule

We will configure a Normalization for services (like Emergency phone numbers) in the United States

Insert a name and a description

Normalization rules use regular expressions Our example will

1 Intercept any call to a number starting with a digit from 2 to 9 or with 11

2 The rule will apply only to numbers that are three digits long

3 The number will be used with no modification ($1)

Note There is a default normalization rule called Keep All in the default dial plan used to

keep all the results for any number with 11 digits As soon as we have defined our dial rules

it is advisable to remove the aforementioned one

Click commit and select commit all

Step 2 - Establishing a Voice Route

An E164 normalized phone number must match to an object in SfB or to a voice route Voice routes

usually point to the trunk used to route the call to the public telephone networks

Select Route and click New


You are able to use build a pattern to match function to generate regular expressions or you can write

it manually

We will use the first solution Insert a number (for example an international prefix like +44 for the UK)

and click Add The prefix will be added to the list and a regular expression will be generated

1 In the Associated trunks click Add

2 Select the trunk you have defined previously

3 The trunk will be associated with the voice route


Step 3 - Adding Voice policies and PSTN usage

A voice policy defines for user site or organization

A set of features related Enterprise Voice enabled or disabled

A list of PSTN usage records used to define the kind of phone numbers the user (or site or

organization) is allowed to dial

Select Voice Policy click New and select Site policy

Select a Site

Insert a name for the policy Select the voice features you want to enable with this policy

In Associated PSTN Usages click New

Insert a name for the PSTN usage click Select select the voice route you have previously defined and

select OK

Select OK click commit and select commit all

Step 4 - Configuring a PSTN Gateway and a Trunk

Open the SfB Server Topology Builder

Select ldquoDownload Topology from an existing deploymentrdquo and save it to a file

Under Shared Components right click on PSTN gateways and select Net IPPSTN Gatewayhellip

Insert the fully qualified domain name (FQDN) of the gateway and click next

Define if you want to use all the available IP addresses or if you want to limit the access to one of the

server addresses

Configure

1 Port on the gateway that will be listening for incoming connections (TCP 5067 is the default)

2 Protocol to use for SIP transport (TCP or TLS)

3 Front End Mediation server to associate with the gateway

4 Server port that will be used

Under Shared Components right click on PSTN gateways and select New IPPSTN Gatewayhellip

Configure

1 A Name for the trunk

2 The PSTN gateway to be used



5 Front End Mediation server to associate with the trunk


Publish the topology

Enabling Users for Enterprise Voice

As soon as our Enterprise Voice (EV) is configured in Skype for Business Server 2015 (SfB) we are

allowed to enable voice features for our users The management of EV configuration for a user is in

the Users screen but to work properly it requires some previous configurations like the ones in steps

2 and 4

Step 1 ndash Enabling a user to Enterprise Voice

Open the SfBS2015 Control Panel select Users and click Enable Users

In the New Skype for Business Server User screen click Add

Click Find and select the user you want to enable to SfB Click OK

Select the SfB pool where the user will be homed and the format you prefer for the SIP URI

Select Enterprise Voice in the Telephony menu Insert a unique E164 formatted number for the user

Note The aforementioned format for the Line URI is called Direct inward dialing (DID)

It is not mandatory to have a DID however the aforementioned configuration makes it

easier to show a correct caller ID in an outgoing call and makes our users reachable not

only through an internal extension

Other supported formats for Line URI are the ones compliant with the RFC 3966

(httpswwwietforgrfcrfc3966txt ) like

tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500

tel500phone-context=Place_in_NY

We will not modify the Dial plan policy or the Voice policy right now

Click the Enable button

Note When your deployment contains many users to have a quick look to the list of your

users enabled to Enterprise Voice you can the following cmdlets inside the SfB

Management Shell

Get-CsUser | Format-Table -Property DisplayName SipAddress EnterpriseVoiceEnabled ndash

AutoSize

Step 2 ndash Tailoring a Voice Policy for your user needs

In the previous step we have used the default Global (or Site) policy for our user Voice policies are

used to define both available features and authorized calls Let us start from the following scenario

with Global policy Site policy and three User policies

Open the SfBS2015 Control Panel select Voice routing and click Voice policy

The User policy (1) when applied will always replace the Site policy (2) that will always replace the

Global policy (3) We are able to use only a single user policy for every user

Select the Voice Policy for the site and click Edit You have the following menu items

Menu item Feature Enableshellip Enabled by Default

1 Call forwarding Users to forward calls to other phones and client devices

2 Delegation Users to specify other users to send and receive calls on their

behalf

3 Call transfer Users to transfer calls to other users

4 Call park Users to park calls and then pick up the call from a different

phone or client

5 Simultaneous ringing Incoming calls to ring on an additional phone

6 Team call Users to answer calls for other members of their team

7 PSTN reroute Reroute calls made by the user to be rerouted on the PSTN if the

WAN is unavailable

8 Bandwidth policy

override

Enable administrators to override call admission control policy

for a user

9 Malicious call tracing Users to report malicious calls by using the SfB client

We will leave the default values

In each voice policy we have at least one or more associated PSTN usage record We will select

policies we have previously defined for a site in New York so that our SfB users there are able to call

local service and national numbers This is the default policy for all the users so we are not allowing

premium or international calls

1 Click select

2 From the next menu we will select policies to enable calls to Local National and Service

numbers (CTRL + click on them)

3 Click OK

Note What is inside a PSTN usage record As we said before we have a pattern to

match made with regular expressions like the following one that we use to identify

national calls in the US

Simultaneous ringing to any number means that people could route their calls to a long distance or

even international number The Call forwarding and simultaneous ringing PSTN usages feature enable

administrators to limit the aforementioned feature allowing only internal route to internal users or

creating custom PSTN usages

Click OK to exit from policy editing

Step 3 ndash Assigning a Voice Policy to a user

In the previous step we have configured a site policy However for a restricted group of SfB users we

have to configure an additional policy to allow international calls We will perform the

aforementioned operation for ldquoMock User 1rdquo

Open the SfBS2015 Control Panel select Users and click Find

Double click on the user

From the Voice policy drop-down menu select the previously defined policy that allows international

calls (in our scenario US-NY-NewYorkCityZone01-International) and click commit

This user policy will replace the site policy enabling the user to international calls

Step 4 ndash Call Park

Call parking is one of the features available inside the Voice policies However to work correctly it

requires some configuration Open the SfBS2015 Control Panel select Voice features and select Call

park Click New

Now we are going to define a ldquocall park orbit rangerdquo ie a scope of free telephone numbers where calls

are placed in hold The user is able to take back the call from the parking number later for example from

another device

1 Select a name for the call parking orbit range

2 Select a starting number

3 Select an ending number

4 Select a Front End that will be used for this feature

5 Click Commit

Note there are some rules regarding the orbit range We can apply the ones we used for

Lync 2013 httpstechnetmicrosoftcomen-uslibrarygg39836128v=ocs1529aspx

In-Place Upgrade from Lync 2013 to Skype for

Business 2015

Online Edition httpbitlyskype4bupgrade

Skype for Business Server 2015 has a simplified in-place upgrade path which is very welcome Here is

my step by step of the process to upgrade our Standard Edition labrsquos Lync Server 2013 Standard

Edition to Skype4B Server 2015 SfBS2015 An overview of the process is as follows

Install the prerequisites amp get SfBS2015 ISO

Install Admin Tools on non-Lync Server Upgrade To SfBS2015 in Topology Builder Publish

Topology amp Upgrade

Stop Services on all servers in pool to be upgraded

Run Setupexe to launch in-place upgrade

Start Services

Step 1- Install the Prerequisites amp Get Skype4B ISO

Install CU5+ latest hotfix to Lync 2013 topology

o Lync Server 2013 Needs to be version 8308815 or newer (click here)

o How to check run below (or click here)

Get-WmiObject ndashquery lsquoselect from win32_productrsquo | where $_name ndashlike

ldquoMicrosoft Lync Serverrdquo | ft Name Version ndashAutoSize

PowerShell RTM version (6292000) or later

Have at least SQL server 2012 SP1 installed

Kb2533623 Windows Server 2008 R2

Kb2858668 Windows Server 2012

KB2982006 Windows Server 2012 R2

32GB of hard drive space on servers being upgraded

o The setup has a little policeman that checks this before you can proceed

Some Other Things to Ensure Before Proceeding

o If LRS Portal was installed on this server remove it Click Here

Get the Skype for Business Server update here Click Here (requires MSDN login)

Note You will not escape doing the above updates (I

tried) so I suggest just do them upfront

Step 2 ndash Install Admin Tools on non-Lync Server Upgrade To SfBS2015 in Topology

Builder Publish Topology amp Upgrade

Note This step should take less than 10 minutes

Run the SfB2015 setup (on a machine that does not have Lync installed) and install the Admin Tools

Accept License Agreementhellip

ldquoInstall Administrative Toolsrdquo

When finished go to ldquoStartrdquo | more apps and run ldquoSfBS2015 Topology Builderrdquo (below)

ldquoDownload Topology from Existing Deploymentrdquo and save

Now you will see the Skype4B Server 2015 Topology Builder In the pool you want to upgrade right

click amp ldquoUpgrade to Skype for Business Server 2015rdquo

Yes

Note that the pool (in our case Standard Edition server) is now a Skype4B Server 2015 group

Publish Topology

Will now publishhellip

Databases should automatically upgrade (this doesnrsquot apply to SE)

Now we are done on this machine Now move to the Lync 2013 machine you want to upgrade Before

you move on make sure the CMS has replicated using Get-CsManagementStoreReplicationStatus | ft

NOTE Do not move on until the replication has completed

Step 3 - Stop Services on all servers in the pool to be upgraded

On Lync 2013 machine you want to upgrade we will stop all Lync service

Use Powershell Disable-CsComputer -Scorch

NOTE You might be thinking ldquoI could Stop-CsWindowsServicerdquo The reason Microsoft recommends

using ldquoDisable-CsComputer ndashScorchrdquo is that if you use ldquoStop-CsWindowsServicerdquo some services may

restart automatically after a reboot and this may cause the In-Place upgrade to fail

Step 4 - Run Setupexe to launch in-place upgrade

This will launch setup UI

Progress of update will be displayed This takes a little timehellip

After this you will see the Completed

Upgrade to Skype for Business Server 2015 completed successfully

Step 5 - Start Services

Start service on all the servers in the upgraded pool at the same-time (to avoid loss of services due to

quorum loss) (Obviously not an issue on 1 server SE pool)

Start-CSPool -PoolFqdn lyncfe01landislabcom

NOTE For servers that are not Front End servers use Start-CsWindowsService

Letrsquos check that all our services are running (sure enough that are) andhellipwersquore Done

How about we check what the new version numbers are Just run Get-WmiObject ndashquery lsquoselect

from win32_productrsquo | where $_name ndashlike ldquoSkype for Business Serverrdquo | ft Name Version ndash

AutoSize

And letrsquos log in to the Skype for Business Control Panel

Lync Server 2013 Edge to Skype for Business

Server 2015 In-Place Upgrade Online Edition not available

Upgrading your Lync Edge server(s) is very similar to the steps to upgrade your Front End(s) There

are a few things that arenrsquot the same and wersquoll note them

Prerequisites are the same except

o NET 35 Framework

Upgrade Edge Pool in topology and publish the topology

o Export Topology using Export-CsConfiguration ExportPath

Now take and import the resulting Topology configuration file on the Edge Server

o Copy file to Edge server

o Use Import-CsConfiguration -localstore Importpath

o Stop Services

o Run the Skype for Business setupexe

o Start-CsWindowsService

Now we can start services and are done

Backups

Done amp Tested

A Few Administrator Notes for after the upgrade

Use the Skype4B admin tools to move users to and from Skype4B (click here)

Administrators should use Skype for Business Management Shell to move conference

directories from Lync 2013 pools to Skype for Business pools

A big thanks to the Skype4B team for making this process easier and smoother and a big thanks to

the Office365 Summit team that put on great training around this and was the basis for my know-

how and this blog post

Skype4B Server 2015 Upgrade Gotcha

httpwwwucandstuffcom201504gotchas-with-sfb-upgradeshtmlspref=tw

More Online Edition coming soon

Coming soon

Creating Client Policies

Applying Cumulative Updates

Doing IP Phone Updates

Monitoring amp Reports

Tracking Down Network Issues with Wireshark

Requirements

httpsgallerytechnetmicrosoftcomscriptcenterInstall-Requirements-for-aabf7358

Table of Contents Foreword by Matt 4

Foreword by Fabrizio 5

Opening and Working with the Skype for Business Control Panel 6

Step 1 ndash Opening the Control Panel 6

Step 2 ndash Working with the Skype for Business Control Panel 8

1 Users 9

2 Topology 9

3 IM and Presence 11

4 Persistent Chat 12

5 Voice Routing 12

6 Voice Features 12

7 Response Groups 15

8 Conferencing 20

9 Clients 25

10 Federation and External Access 32

11 Monitoring and Archiving 36

12 Security 41

13 Network Configuration 45

Enabling Users 53

Enable AD Users 53

The Voice Routing Menu in Skype for Business Server 2015 Control Panel 56

Step 1 ndashDefining a Dial Plan 57

Step 2 - Establishing a Voice Route 59

Step 3 - Adding Voice policies and PSTN usage 60

Step 4 - Configuring a PSTN Gateway and a Trunk 62

Enabling Users for Enterprise Voice 66

Step 1 ndash Enabling a user to Enterprise Voice 66

Step 2 ndash Tailoring a Voice Policy for your user needs 69

Step 3 ndash Assigning a Voice Policy to a user 72

Step 4 ndash Call Park 73









Backups 86


More 87

Coming soon 87

Requirements 87

































Cookbook)






























buttons








1 Users


Services


2 Topology





3 IM and Presence









4 Persistent Chat


feature of SfB

5 Voice Routing




6 Voice Features




aforementioned call






















7 Response Groups















Business 2015











2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements










Backups 86


More 87

Coming soon 87

Requirements 87

































Cookbook)






























buttons








1 Users


Services


2 Topology





3 IM and Presence









4 Persistent Chat


feature of SfB

5 Voice Routing




6 Voice Features




aforementioned call






















7 Response Groups















Business 2015











2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


































Cookbook)






























buttons








1 Users


Services


2 Topology





3 IM and Presence









4 Persistent Chat


feature of SfB

5 Voice Routing




6 Voice Features




aforementioned call






















7 Response Groups















Business 2015











2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements
























buttons








1 Users


Services


2 Topology





3 IM and Presence









4 Persistent Chat


feature of SfB

5 Voice Routing




6 Voice Features




aforementioned call






















7 Response Groups















Business 2015











2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


1 Users


Services


2 Topology





3 IM and Presence









4 Persistent Chat


feature of SfB

5 Voice Routing




6 Voice Features




aforementioned call






















7 Response Groups















Business 2015











2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements



3 IM and Presence









4 Persistent Chat


feature of SfB

5 Voice Routing




6 Voice Features




aforementioned call






















7 Response Groups















Business 2015











2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


4 Persistent Chat


feature of SfB

5 Voice Routing




6 Voice Features




aforementioned call






















7 Response Groups















Business 2015











2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements






















7 Response Groups















Business 2015











2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements









Business 2015











2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements












2 Select a Language




6 Configure a Queue


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


8 Conferencing




Policy



































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements
































9 Clients



























more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements



















more information









the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements







the Global policy




level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements





level














































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements















































and meetings)






different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements





different period



sessions)









both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements








both of them









days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements










days

12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


12 Security





















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


















































































(CAC)


2 Select New





session)



session)




1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements





1 Click Region

2 Click New








8 Click Commit



1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements




1 Click Site

2 Select New






8 Click Commit



1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements




1 Click Subnet

2 Click New





subnet

6 Click Commit


1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements



1 Click Region Link

2 Click New






7 Click Commit




2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements





2 Click New






7 Click Add

Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


Enabling Users

Enable AD Users



earlier)





























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


























































it manually













Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements












Select a Site




select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements





select OK








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements








server addresses

Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


Configure






Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


Configure












2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements






2 and 4













tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements










tel+17188484500

tel +17188484500ext=500

tel+ 17188484000ext=500






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements






Management Shell


AutoSize












behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements













behalf



phone or client




WAN is unavailable

8 Bandwidth policy

override


for a user







1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


1 Click select



3 Click OK





















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements



















park Click New



another device





5 Click Commit




Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements





Business 2015










Start Services





























Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements












Yes


Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements



Publish Topology

























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


























AutoSize







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements







o NET 35 Framework






o Stop Services




Backups

Done amp Tested











Coming soon






Requirements


Backups

Done amp Tested











Coming soon






Requirements



Coming soon






Requirements


Administrating Step by Step for Anyone - TechNet Gallery · Step by Step for Anyone ... Step 2 -...

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Transcript of Administrating Step by Step for Anyone - TechNet Gallery · Step by Step for Anyone ... Step 2 -...