Adlib PDF Release NotesThe Microsoft Windows Server 2008 R1(64-bit)and Oracle operating systems...

Adlib PDF Release NotesPRODUCT VERSION: 5.0

REVISION DATE: September 2013

Copyright

Copyright 2013, Adlib

This manual, as well as the software described in it, is furnished under license and may be used or copied only in accordance with the terms of such license. The content of this manual is furnished for informational use only, is subject to change without notice and should not be construed as a commitment by Adlib Publishing Systems Inc. Adlib Publishing Systems Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual.

Except as permitted by such license, no part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or otherwise without the prior written permission of Adlib Publishing Systems Inc.

Adlib, Express, Express Server, ExpressConversion, ExpressRecognition, ExpressPublishing, Relay, Express Web Services, Insight and Publisher are either registered trademarks or trademarks of Adlib Publishing Systems Inc. Microsoft Windows and Microsoft Office are either registered trademarks or trademarks of the Microsoft Corporation in the United States and/or other countries. Corel, WordPerfect, CorelDRAW and Quattro Pro are either registered trademarks or trademarks of Corel Corporation. IBM, Lotus, SmartSuite, Word Pro and Freelance Graphics are either registered trademarks or trademarks of IBM Corporation. Adobe, Acrobat and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Inc. Crystal Reports is either a registered trademark or trademark of Seagate Software. OpenOffice.Org is either a trademark or registered trademark of Oracle.

Portions of this product contain code from OmniPage Capture SDK (registered trademark of Nuance Communications Inc.), Outside In (registered trademark of Oracle), Glyph & Cog, LLC (Copyright 2003-2013), Pegasus Imaging Corporation (Tampa, FL), PDFNet SDK from PDFTron™ Systems (Copyright 2001-2013), FreeImage and are distributed by Adlib under license.

ALL RIGHTS RESERVED.

Adlib PDF Release Notes

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Table of Contents

Release Notes Adlib PDF 5.0 ........................................................................................4Important .................................................................................................................................................4

New Features .................................................................................................................4System Requirements.............................................................................................................................4

Architecture .............................................................................................................................................4

Job Processing........................................................................................................................................5

Bug Fixes .......................................................................................................................7Job Processing........................................................................................................................................7

License Manager ....................................................................................................................................8

Components............................................................................................................................................9

Known Limitations ......................................................................................................10System Requirements...........................................................................................................................10

Database...............................................................................................................................................10

License Transactions ............................................................................................................................10

Upgrading..............................................................................................................................................11

Multi-Server Installations.......................................................................................................................11

Components..........................................................................................................................................11

Job Processing......................................................................................................................................12

XML Job Ticket Processing ..................................................................................................................16

PDF Version Downgrades ....................................................................................................................16

Overlay..................................................................................................................................................18

OCR Processing ...................................................................................................................................19

Extended Outputs .................................................................................................................................20

Appendix A – Version History ....................................................................................22Adlib PDF 1.8 ........................................................................................................................................22

Adlib PDF 1.7.1.....................................................................................................................................23

Adlib PDF 1.7 ........................................................................................................................................23

Adlib PDF 1.6 ........................................................................................................................................25

Adlib PDF 1.5 – 1.2...............................................................................................................................25

Appendix B – Contact Adlib .......................................................................................27


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Release Notes Adlib PDF 5.0

Important

The Microsoft Windows Server 2008 R1 (64-bit) and Oracle operating systems are no longer supported by Adlib PDF.

Direct upgrades to Adlib PDF 5.0 are not supported. Any previous versions of Adlib PDF must be uninstalled before Adlib PDF 5.0 can be installed.

Adlib PDF 5.0 is now available in 3 editions: Adlib PDF Express, Adlib PDF OEM and Adlib PDF Enterprise.

New Features

The following features have been added since the Adlib PDF 1.8 release.

System Requirements

Table 1 – Prerequisites and Software Support

New Feature Description

Microsoft Office 2013 Support has been added for the Microsoft Office 2013 applications. For more information on the native applications and file types supported by Adlib PDF, please see the Adlib PDF Installation or User Guides.

Microsoft SharePoint 2013 Support has been added for Microsoft SharePoint 2013.

Architecture

Table 2 – Components


New Engines Several new image processing engines have been added to Adlib PDF, offering improved performance and flexibility.

The Convert to Tiff and Convert to Jpeg Rule Settings have been updated with more elements to further fine-tune image conversion.

The Jpeg Processing and Tiff Processing Rule Settings have been added to Adlib PDF. These settings can be used to process Jpeg and Tiff input, or in conjunction with a Convert to Tiff or Jpeg setting when converting non-image file input.

Users should note that processing with the new engines may result in output that is different than that produced by previous versions of Adlib PDF; however fidelity should


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not be affected.

Job Management Service All Connectors have been migrated to the WCF Job Management Service; any previous versions of the Connectors (Documentum, SharePoint, Exchange, and K2) must be reinstalled to integrate with the new Service. The Folder Connector will be automatically upgraded with the installation of Adlib PDF.

Note: If a Generic Connector has been used with a previous version of the Job Management Service it will need to be updated to integrate with the new Service. Please contact Support at Adlib for more information.

Self-Hosted Services The Documentum and Exchange Connectors can now be used in conjunction with self-hosted services.

Table 3 – Management Console


Environment Multiple Environments are no longer supported in Adlib PDF – all Components will be registered to a single Environment. As a result, Environments can no longer be deleted.

The Environments page has been renamed to "Environment".

Job Status Page Job ID has been added as a search criterion on the Job Status page.

Sample Source Names The term "Sample" has been removed from the Sample Folder Source, Sample Generic Source and Sample SharePoint Workflow Sources.

Read-Only Defaults The "read-only" Environment and Instruction Set havebeen removed from the Management Console.

Job Processing

Table 4 – Rules and Job Processing


Categorization of Rule Settings Job Acceptance and Transformation Rule Settings have been categorized under the Settings pane to improve usability. Settings are grouped according to function, such as viewer and processing settings.

Icons have been added to Rule Settings to assist in identification.


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Engine Registry Settings Multiple settings have been added to the Transformation Engine / Engine Registry Rule Setting, including Document Rendering settings, Native Apps settings and user-defined registry values.

A4/Letter Resizing An option has been added to the Convert to PDF/Microsoft Word Transformation Rule Setting to enable or disable A4/letter resizing when printing. An Automatic setting is also available, which will maintain the setting that has been configured in MS Word.


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Bug Fixes

Job Processing

Table 5 – Job Processing Bug Fixes

Feature Description

PDF Optimize PDF Optimize Transformation Rule Setting

This rule setting was not functioning as designed; it has been corrected.

Logging Evaluation License Messaging

Previously, the log messages generated for a job processed by aserver with an evaluation license were incomplete. This has been corrected.

PDF Portfolio Sort Order

When documents in a PDF Portfolio were sorted by Name or Modified, the output did not retain the correct order. This has been fixed.

PDF Portfolios created using Outlook

Previously, PDF Portfolios created with Outlook could not be rendered using Adlib PDF. This is no longer the case.

.VCF cards .VCF Card Detected as XML

Previously, when attempting to render a .vcf card with a native application, job processing would timeout because this file type is not supported by native application processing.

This file type will now be ignored if the Generic viewer (Convert to PDF/Generic Rule Setting) is not used for processing.

EPS files EPS Files Fail to Render

EPS files failed to render in some previous versions of Adlib PDF. This has been corrected.

Visio files VSD Files do Not Scale After PTL Conversion

Previously, the first VSD file to be rendered after the conversion of a PLT drawing would fail to scale correctly. This issue has been corrected.

TIFF Output Conversion of docx files to TIFF

Previously, when converting docx files to TIFF with the DownsampleImages = no setting, blank pages would be created as the TIFF output. This has been corrected.


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Infopath Paper Size Paper Size not Reset

The paper size was not being reset after processing InfoPath documents with text attachments. The next item was being processed with the page dimensions of the last document. This has been corrected.

TOC TOC Overwrites Page Numbers

Previously, the page number was being overwritten by the last line of the TOC in certain circumstances. This has been fixed.

Insufficient Data for Image Conversion of Files with Insufficient Data

Source image files with insufficient data were being converted to blank images, rather than being flagged as an error. This has been corrected.

Date Type Metadata in SharePoint

Custom Date Type Metadata not Returned to SharePoint

Metadata in custom date/time fields were not being returned to SharePoint after conversion. This has been fixed.

.Msg File Conversion .Msg Files Fail MS Outlook Conversion

Previously, certain .msg files were being converted unexpectedly with the Generic viewer instead of MS Outlook (Native App processing) due to an issue with pop-ups within Outlook. This has been corrected.

RTF Messages RTF Messages with Embedded Images

When using an Adlib viewer for conversion, RTF messages with embedded images were being detected as attachments, which caused the rest of the message body text and images to shift vertically in the PDF output. This has been fixed.

Excel Spreadsheets Excel Spreadsheet Tabs Labeled with Unicode Characters

Previously, Excel files with tabs labeled with Unicode characters would not render successfully. This has been corrected.

License Manager

Table 6 – Installation Bug Fixes

Feature Description

Offline Activations First Time Offline Activation – 2-Step Process

Previously, the Adlib PDF License Manager did not indicate to users that the offline activation process needs to be run twice when Adlib PDF is licensed for the first time (i.e. two Request/Response file pairs must be processed). This messaging has been corrected.

Note: The 2-step process is not applicable to online activations.


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Components

Table 7 – Component Bug Fixes

Feature Description

Folder Connector Folder Connector Output File Naming

Previously, if a user had configured Folder Connector output file naming, all processing of files located within Input subfolders would fail. This issue has been fixed.

Fails to Start if Output Folder missing

Previously, if an output folder was not created for a Source associated with a Folder Connector, the Folder Connector would fail to start and report a "Faulted" state. This has been corrected.

The Folder Connector will create any missing Source folders (Error/Input/Output/Work). If it cannot create the folders an error message will be generated.

Web .Config File Web .Config File Left Behind After Uninstall

Previously, the web .config file was left behind after an uninstall of Adlib PDF. This has been fixed.

Database Growth Management

SQL Express 2008 Growing Too Large

Previously, if trace or debug logging was left on, the SQL Express 2008 database would grow to the limit of the hard drive space. This issue has been corrected and the Database Growth Management feature is now functioning as expected.


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Known Limitations

System Requirements

Table 8 – Prerequisites and Software Support


Microsoft Windows Server 2012

RDP with Network Level Authentication Setting

The Windows 2012 default RDP setting "Allow connections only from computers running Remote Desktop with Network Level Authentication" must be unchecked if a user other than the local Administrator will be set up to run the Transformation Engine.

Alternatively, a modification can be made in the Process Manager/Transformation Engine System Setting to change the Session setting from User to System.

Internet Explorer Enhanced Security

When installing Self-hosted Services on Windows 2012, the Internet Explorer Enhanced Security Configuration default must be disabled in order to view the Adlib Management Console.

For more information on both these settings, please see the Adlib PDF Installation Guide.

Database

Table 9 – Database Limitations

Feature Description

Database Setup Case Insensitive Database

The database that is used with Adlib PDF must be case insensitive.

Note: This configuration is the default for SQL Server.

License Transactions

Table 10 – License Transaction Limitations

Feature Description

Adlib License Manager Online license transaction – Port 80 requirement

The Online license transaction method requires Port 80 to communicate with the Adlib License Server.

Note: Please ensure that this Port is not blocked by a Firewall or other security measures.

Offline license transaction – Initial installation

On systems where Adlib PDF has never been previously installed the Offline license transaction method will require the Request and Response file steps to be performed twice.


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All subsequent Offline license transactions will only require a single Request and Response file step to be performed.

Upgrading


Adlib PDF 1.2 to 1.5 License Upgrade

Users upgrading from an Adlib PDF version prior to 1.6 are required to obtain a new license to avoid automatic “Evaluation” watermark stamping on output.

Note: Upgrades are not available with Adlib PDF 5.0

Multi-Server Installations

Table 11 – Multi-Server Configuration Limitations


Multiple Server Installations Manual Configuration Requirements for Multi-Server Installations

If the database scripts are installed first and all subsequent Components are installed on other servers, the Process Manager Users System Settings must be modified manually.

When installing on multiple machines ensure that Adlib PDF is installed on the same folder on all machines. For example, if the database scripts are installed on C:\Program Files, we do not recommend that other Components be installed on the E:\ drive of a different machine. If the system is not configured in this way, Process Manager System Setting rules must be created to indicate the locations of all the Components it starts, including the Transformation Engine, Folder Connector, System Manager, etc.

Users must also ensure that the Folder Connector Work and Error folders have been created in the desired location and that all file locations are UNC after this type of installation. The folder locations can be viewed in the Folder Connector Behavior System Setting.

For more information, please see the Adlib PDF Installation Guide.

Components

Table 12 – Component Limitations


Generic Connector Excessive Subfolders Can Degrade Performance

Currently, the Generic Connector creates one subfolder for each job; however Windows will start performing poorly if too many subfolders have been created.

Process Manager Self-Hosted Services

When the Process Manager is stopped, it does not stop the Adlib Job Management Service and Adlib Management Console Service


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as expected. This occurs only when Self-Hosted Services have been installed with Adlib PDF.

Component Paths Windows Character Limits

All paths used in Component System Settings must conform to the Windows limit of <260 characters.

Job Management Service Component Status

The Component Status on the Monitoring tabs for the Job Management Services will be as follows:

- First installed: Installed

- First time used: Initialized to Started

- Second time used not too long after first time: Started

- If the machine sits for a while without being used or rebooted: Stalled

- First time used after reboot/installed state: Initialized to Started

Job Processing

Table 13 – Known Job Processing Limitations

Feature Description

JPEG Processing JPEG Processing

Due to the nature of JPEG compression, a purely black and white image cannot be produced. The higher the rate of compression selected, the farther from pure black and white will be the result.

Grayscale Color Depth

Grayscale images are output as 24 BitsPerPixel, rather than 8 BitsPerPixel.

TIFF Processing TIFF Processing and Convert to PDF/Image

Horizontal lines may appear in TIFF output when using Windows Server 2008 R2. Install the following hotfix to resolve the issue:

http://support.microsoft.com/kb/2459492

If using 2008 R2 SP1 and the issue still occurs, install the hotfix.

OCR Auto Rotation Searchable Text Input Documents

PDF input documents that contain searchable text will not be rotated, even if the Auto Rotate setting is enabled.

DTD (Document Type Definition) File

DTD Not Updated

The DTD file used for job processing is currently not being upgraded when Adlib PDF is upgraded, therefore recently added content rendering settings, including Convert to CALS, GIF, and

http://support.microsoft.com/kb/2459492


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PDFa-2b will not be available unless this file is updated.

An updated version of the file, AdlibExpress.DTD, is installed with Adlib PDF at the following location: C:\Adlib\SYSTEM\DTD,

To update the DTD file used for job processing, overwrite the file at: C:\Program Files\Adlib\Engine\DTD with the updated version.

PDF/A Font width interpretation

e_PDFA3_6_1: Widths in embedded font are inconsistent with /Widths entry in the font dictionary.

This PDF/A validation error is a result of ambiguity in the PDF/A specification:

"6.3.6 Font metrics

Note: For every font embedded in a conforming file, the glyph widthinformation stored in the Widths entry of the font dictionary and in the embedded font program shall be consistent."

Currently the Transformation Server PDF/A preflight interpretation of "consistent" errors on the strict side. This tolerance may be loosened slightly in a future release

PDF input files with CMYK output intent

PDF/A document creation with an output intent of CMYK is not supported via OCR processing.

Crystal Reports Crystal Reports files are not currently supported.

Microsoft Word 2003 Microsoft Word 2003 rendering on Multi-CPU Servers and/or Multi-Core servers

When processing complex Word documents with Word 2003 on servers with Multiple CPUs and/or Cores, dialog boxes may start popping up and either slow down rendering by several hours, or make documents not render at all.

Note: Switching to a Single CPU/Single Core or upgrading to Microsoft Word 2007/2010 will mitigate this issue.

Adlib CAD Support Pen width

Some types of lines in DWG files will ignore CTB file settings.

3D CAD files

3D CAD files are not supported except for DWG and DGN; some of which will be printed as wireframe.


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Adlib CAD Evaluation

The Adlib CAD 30-day evaluation period begins at the time of installation, regardless of when the evaluation license is activated. The evaluation period will end when 1000 CAD pages have been rendered, even if 30 days have not passed.

Net-It Enterprise .NET Service (permissions)

The service: “Net-It Enterprise .NET Service” needs to have permission to access the location where the input files reside.

The service also needs permission to read and write to the defined Transformation Engine Work folder (e.g C:\Adlib Engine\Work) and all of its subfolders. The default service account is: Local System Account.

If the above is not configured ECAD will fail to render the input file. Debug logs will report that ECAD could not read the input file.

Informative Graphics Brava Incompatibility

The Adlib CAD module is incompatible with the Informative Graphics Brava application. CAD conversions will fail in Adlib if Brava is being run on the same machine.

Content Hyperlinks Embedded Resources

Hyperlinks within embedded resources, like Microsoft Visio, are not supported.

Endnotes/Footnotes

Some endnotes/footnotes, that are marked with a color by the Track Changes feature (aka Markup Options), will not be available as links (this is a Microsoft Word limitation).

Microsoft Word 2007/2010 (NAS)

Multiline hyperlinks will appear as multiple boxes (1 per line), not as one combined box.

Only the hyperlinks on first page will function for multiline hyperlinks that span multiple pages in a table.

Internal hyperlinks which point to invalid/removed locations inside document will not be preserved.

Hyperlinks within headers/footers are not supported.

Some content hyperlinks may not be positioned correctly when Track Changes has been enabled in the source document.

Hyperlinks with embedded quotes are not supported.

Hyperlinks having a format similar to the following are not supported:

{HYPERLINK"<ul><doc>1Documentum|DEV|09007552801e9513|09007552801e9519|CURRENT</doc><pg>1</pg><ct>1317855105<


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/ct></ul> " \o "[Documentum] DEV:/Doc2" }

Note: Requires the installation of Microsoft Office 2007 Service Pack 2 in order to accommodate accurate content hyperlink creation.

Generic Viewer Support Post Script

Using the Generic Viewer to convert PostScript files to PDF may result in lower quality PDFs with missing data.

MSG Processing

Microsoft Outlook must be installed in order for the Generic Viewer to successfully render the MSG file. The reason for this is that specific Outlook libraries are utilized by the Generic Viewer to read specific MSG information.

XSL-FO Content Bookmarks

Ensure that the setting “Retain Existing PDF Bookmarks” is enabled for the bookmarks defined within the XSL-FO itself to be maintained in the output PDF.

PDF Compression Settings

The following settings (defined in the UI or Job Ticket) are not applied to the output PDF: Convert Colors to Grayscale, Page Content Compression, Resolution, Downsample Images to PDF Resolution, Color Image Compression, and Compression Level.

PDF/X Output

PDF/X output types are currently not supported for XSL-FO.

Windows Server 2003

In some cases, a file with an .FO extension will cause Adlib PDF to hang if .FO is registered under Windows Explorer as a known file type to be opened by a specific application.

The work around is to remove .FO from Windows Explorer's list of known file types.

UTF-8 XSL-FO Files

UTF-8 SXL-FO files are not currently being processed correctly.

InfoPath Requires at least Microsoft Office InfoPath 2003 with Service Pack 1 installed to perform rendering

The template file referenced in the form data XML file must be accessible by the Transformation Engine doing the rendering (UNC recommended)


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InfoPath form template files (.XSN) are not supported

Create PDF Pop-up Notes Images/WordArt in MS Word comments are not supported; it will cause all pop-up note creation to fail.

Text formatting (font, style, size) in MS Word comments are not supported; pop-up notes are created with plain text.

Asian (and other non-Latin) character sets are partially supported, based on the limited Unicode character sets supported by Adobe Acrobat/Reader.

Visible markup (track changes, comments) will result in improperly positioned pop-up notes.

XML Job Ticket Processing

Table 14 – XML Job Ticket Processing Known Limitations

Known Problem Description

OCR Processing The OCR Zone data feature is no longer supported.

Document Validation Pagination Error Threshold is not supported in Microsoft Word 2007/10 documents.

MSG Processing Email attachment processing is not supported by the Adlib Viewer and is only supported via Native Application (Microsoft Outlook) or the Generic Viewer.

Note: MSG files may only be rendered using the Generic Viewer option when the Transformation Engine has been configured to run as a Service.

Content BookmarksThe creation of content bookmarks (i.e. MS Word heading styles/MS Excel worksheets -> PDF bookmarks) is not supported through Adlib Viewer processing.

Bookmarks with JavaScript in PDF input files are not supported.

PDF Pop-up Notes The creation of PDF Pop-up Notes from MS Word Comments is not supported through Adlib Viewer processing.

PDF Version Downgrades

Table 15 – PDF Version Downgrade Known Limitations

Known Problem Description

Enhanced Support for Fonts with Unicode or Unicode like Encodings

Documents that implement fonts with Unicode or Unicode like encodings may produce PDF text dissimilar from the original document.

Missing Fonts from Resource Dictionary

Some fonts will fail to be referenced properly in a resource dictionary for certain PDF object dictionaries. A message box will appear displaying the following error: “Could not find a font in the Resources dictionary – using Helvetica instead.”


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Transparencies Not Supported

Transparencies are not supported. This includes watermarks/headers/footers produced by Adlib PDF with the opacity property (C or little c for both stroking and non-stroking operations) set.

Occasional Exception Error The following error may occur intermittently: “The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))”.

PDF Open Settings are not Maintained

Specific open settings defined in the original document are not maintained in the resulting document. The general PDF viewer application defaults will be used instead.

PDF Text Positioning not Maintained

Text position adjustments specified in a TJ array in the original document are not maintained in the resulting document. This causes some characters to be spaced too close or too far away from each other.

Optimize for Fast Web View Adlib PDF will not retain the Optimize (aka Fast Web View) setting as it is set in the source PDF.

Note: Adlib PDF will set the Optimize for Fast Web View setting according to the explicit value set in the Fast Web View Transformation Rule.

Large Documents Large PDF documents (documents with 1000+ pages) may have difficulty successfully downgrading.

PDF Annotation Support Partial support for link annotations.

PDF Documents that implement Widgets, Crop Boxes and JavaScript

Documents of this type will produce a PDF with errors or an incorrect page size.

PDF Documents with Geneva, T1 and Helvetica Condensed

Documents that use these fonts may cause the following error to appear in Acrobat: “The font <font name> Condensed contains a bad /BBox” or “The font <font name> Condensed contains an invalid width array”.

PDF Documents that Implement Solid Stroked Lines

Documents that implement this PDF feature may produce documents that cause the following error in Acrobat Reader: “Dash arguments are invalid”.

Document Uses Layers Some PDF documents that implement layers may not flatten and therefore will not be PDF Version 1.4 compliant.

PDF Downgrade Failure The system is not detected when the downgrading functionality fails, and reports that the job completed successfully.


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Overlay

Table 16 – Overlay Known Limitations

Known Limitation Description

HTML or MHT documents and page scaling

If absolute positioning is used in the body of HTML or MHT documents, the content will not scale to the rendered PDF page size.

Note: Please use percentages instead of specific width / height units.

Creating HTML or MHTdocuments with Office products

It is recommended that HTML or MHT documents to be used for this feature are not created with Word or other Office products since these products have a tendency to insert comments that are programmatic instructions to the rendering application and may interfere with the replacement macro interpretation.

In addition, if the rendering application is not Internet Explorer, then the MATCHPAGESIZE attribute will not function accordingly. The workaround is to delete all references to the Microsoft Office product used to create the HTML or MHT document. This includes namespaces and metadata elements found in the body of the HTML or MHT.

This will help to ensure that the HTML or MHT document is rendered using Internet Explorer.

Missing Background Colors and Images in the Resulting Overlay (HTML or MHT Overlay files)

If background colors and images are to be retained in the overlay document then the following option must be enabled in Internet Explorer.

To enable background colors and images while printing with Internet Explorer:

1. In Internet Explorer, click the Tools button, and then click Internet Options.

2. Click the Advanced Tab and scroll down to the Printing Option in the Settings window.

3. Check the “Print background colors and images” checkbox.

HTML or MHT documents with dynamic content

HTML or MHT documents that have dynamic content must be allowed to render. Security settings in Internet Explorer are set too high causing these documents either to be rendered with missing content or not at all since they cannot be loaded correctly. Reduce the security settings in Internet Explorer to resolve this issue.

HTML or MHT page encoding Ensure that the page encoding is set to "Auto-Select" in Internet Explorer. Otherwise, the font appearance may be different than what has been specified in the source of the HTML or MHT document.

Ensure that website font and It is recommended that the user does not force certain fonts and


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color settings are not overridden (HTML and MHT overlay files)

colors to be used in Internet Explorer for all websites. To ensure this is not the case, follow these steps:

1. In Internet Explorer, click the Tools button, and then click Internet Options.

2. On the General tab, click Accessibility.3. Uncheck the following options:

Ignore colors specified on web pages Ignore font styles specified on web pages Ignore font sizes specified on web pages check

boxes4. Click OK.

MEASUREMENTSYSTEM and MEASUREMENTUNIT attributes in the JOBS element (HTML and MHT overlay files)

It is recommended that these attributes are clearly understood when they are used in transformation. DTD defaults that are not overridden will not be converted to the specified measurement unit value.

OCR Processing

Table 17 – OCR Processing Limitations

Limitation Description

PDF documents with CID Keyed Fonts

CID-keyed fonts consist of CIDFont files which contain the character descriptions (outline, hinting information) and a set of CMap (Character Map) files, which are used for the mapping from the CID (Character ID) to the character code in the desired encoding. The recognition engine will interpret the Character ID as the character code (instead of retrieving the character code from the CMap) and cause the image text and invisible text to be “garbled”.

JPEG Compression TIFF documents that implement legacy JPEG compression are not supported.

GIF SupportConversion and recognition of GIF images will assume that the GIF image resolution is 200 DPI (105143)

Potential for the resulting PDF to be slightly larger than the original image size since many GIF images do not store resolution information

For instance:o Image size of 2550 x 3300 pixels will produce a

PDF with a page size of 12.75” x 16.5”

When 300 DPI is assumed, the resulting PDF will have a page size of 8.5” x 11.0”

Multi-page GIF Support Conversion and recognition of multi-page GIF documents will result in a PDF document of the first page of the original image (105127). Multi-page GIF documents are not fully supported.

PDF/A with CMYK output PDF/A document creation with an output intent of CMYK is not


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intent supported.

Extended Outputs

Table 18 – Extended Output Limitations

Limitation Description

HTML Output Image Resolution

Setting the Image Resolution to anything other than Automatic may cause some documents to fail.

Hyperlinks

Setting the Image Resolution to anything other than Automatic may cause some documents to fail.

Image Output Color LZW Compression

The Color LZW compression option is not supported

Font Substitution

When fonts are not available on the system performing the conversion, font substitution will occur in the resulting document unless the font is fully embedded in the source PDF.

Pagination Issues

Adlib PDF does not implement the “Preserve Character Spacing” option in the Office Output module. This does cause pagination issues from time to time but the resulting document is easier to edit.

Secured PDF

PDF documents that are secured with a PDF password cannot be processed.

HTML Output MS Word

Image format, Image resolution, and HTML splitting are only available for MS Word documents when the HTMLMSWORD element is disabled.

MS Excel

Image format, Image resolution, and HTML splitting are only available for MS Excel spreadsheets when the HTMLMSEXCEL element is disabled.

MS PowerPoint

Image format, Image resolution, and HTML splitting are only


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available for MS PowerPoint presentations when the HTMLMSPOWERPOINT element is disabled.

Post-Processing

Post-processing (Stamping, Transformations, etc) is not supported when the HTMLMSWORD, HTMLMSEXCEL or HTMLMSPOWERPOINT elements are enabled.

PDF Encoding

PDF files (Acrobat 5+) with certain types of text encoding will cause processing to fail.

Mozilla Firefox Compatibility

<SPAN elements are created in the Output file (HTML). These elements are not interpreted by Mozilla Firefox (Microsoft Internet Explorer does handle them).

Removing the <SPAN elements (in their entirety) will allow the Output to load in Mozilla Firefox.

NOTE: Output created via the HTMLMSWORD, HTMLMSEXCEL and HTMLMSPOWERPOINT methods will not contain <SPAN elements and will load in Mozilla Firefox.

PDF Forms

PDF source documents that contain PDF Forms may have fidelity issues (e.g. positioning, shifted content, incorrect rotation, etc.)


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Appendix A – Version History

Adlib PDF 1.8

Important: The Microsoft Windows Server 2003 operating system is not supported by Adlib PDF 1.8.

New Features

System Requirements

The Windows Server 2012 operating system is now supported with Adlib PDF for use with SQL Server.

IIS prerequisites are no longer required if Self-Hosted Services are installed.

Microsoft .NET 4.0 is now required for the installation of the Adlib PDF Transformation Engine.

The XPS Viewer feature must be installed in order to use the ConvertToXPS Transformation Rule Settings to convert input to the XPS file type.

Support has been added for the SQL Server 2012 database.

Architecture

The Folder Connector has been redesigned using Microsoft .NET technology. The new design eliminates the need for Java prerequisites and offers performance enhancements.

The user now has the option to install self-hosted Services (web and Job Management Services) instead of IIS-based services.

Job Processing

The OCR engine has been updated in order to provide improved performance and stability.

A Licensing Tab has been added to the System Settings page which displays the current and expired product and software maintenance licenses associated with the system.

Input file processing by the Generic Viewer engine has been updated in order to provide better stability and fidelity of output files.

The Adlib Viewer engine has been updated in order to provide enhanced stability and fidelity for message file processing.

Bug Fixes

PDF Optimize Transformation Rule Setting

This Rule Setting was not functioning as designed. The issue has been corrected.


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Evaluation License Messaging

Previously, the log messages generated for a job processed by a server with an evaluation license were incomplete. This has been corrected.

Offline Activatations

Previously, the Adlib PDF License Manager did not indicate to users that the offline activation process needs to be run twice when Adlib PDF is licensed for the first time (i.e. two Request/Response file pairs must be processed). This messaging has been corrected.

Adlib PDF 1.7.1

New Features

Long Dimension in Convert to Image Transformation Rules The Long Dimension attribute can be used to preserve the aspect ratio of the original document.

Native Application Support for Internet Explorer 9

Bug Fixes

XML Job Tickets Content was removed when jobs were rendered with the Flatten Form Fields functionality. This has

been corrected.

Adlib PDF 1.7

New Features

Components

Automatic Registration of Components (with the exception of Connectors) in the default Environment during a Custom Installation or Silent Installation in which Components are installed on multiple machines.

The Job Management Services Component for the Generic Connector has been converted to WCF (Windows Communication Protocol).

A default Source and Instruction Set are created automatically for the Generic Connector during registration.

The Process Manager will no longer try to start or restart Components that are not installed on the same machine.

Adlib PDF Upgrade (Oracle) Adlib PDF versions 1.3.5 to 1.6 for use with Oracle will now be automatically upgraded when installing

Adlib PDF 1.7. Scripts retain the manual process.

Job Processing

The green caution icon can now be clicked directly to Publish and activate changes to the system.


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Users can now search for Rule Setting names or attributes within Rule Settings using full or partial search terms.

Job Details Tab Reorganization The Job Processing and Job Ticket tabs have been consolidated on the Job tab within the Job Status

details. Clicking either tab will open the log information within an XML Visualizer.

A chevron-shaped Show/Hide icon has been added to the top right of the Management Console window.

The Settings Panel can now be resized in order to maximize the work area.

The user is now informed if a filter has been applied to the information displayed on the Monitoring tabs.

Configure and Action Labels A Configure label has been added to the “cogwheel” drop-down menu and an Action label has been

added to the “pencil” drop-down menu on the Job Settings and Environment windows.

Rules and Job Processing

Microsoft InfoPath Views and Attachments A view can be specified when rendering Microsoft InfoPath documents using the Convert to

PDF.Microsoft InfoPath Rule Setting. Attachments can be rendered using an XML Job Ticket Template.

Rendering Support has been added for Microsoft InfoPath 2010 files.

A Transformation Rule has been added to produce CALS output.

A Transformation Rule has been added to produce GIF output.

Content can now be output to plain text using the Convert to Text Transformation Rule Setting.

Adlib PDF can now produce PDF output that reliably meets the PDF/A 2b standard.

Automatic Hyperlink Routine Documents are now analyzed prior to rendering in order to determine the hyperlink routines that are

required to process each document.

Permissions and Licensing

Windows Authentication for SQL Server is now available when installing Adlib PDF.

Installation Folder Permissions for the Network Service user During the installation, the specified installation folder will be checked to ensure that the user Network

Service has the required permissions to allow IIS to access the web.config file in the install folder.

System Prerequisites

The .NET 4.0 Framework has been added to the list of System Requirements for Adlib PDF 1.7.

Bug Fixes

Silent and Custom Installation Prerequisites The Adlib PDF installer will now restrict System Requirement checks to the specific Components

being installed during a Silent or Custom installation.


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PDF/A Preflight The Adlib PDF/A preflight routine did not distinguish between PDF/A versions 1a and 1b.

Hyperlinks in HTML Documents Previously hyperlinks were not being reproduced when HTML input documents were processed.

Adlib PDF 1.6

New Features

Automatic upgrade is now available from earlier versions of Adlib PDF (versions 1.3.5 and above) to the latest version.

Bug Fixes

Silent Install Silent installation previously failed when installing only the Transformation Engine component.

System Log Page The delete button in the search box was removed when navigating to another page and back.

CAD Conversion Create Layers option was being applied even if it was disabled. Resolved an issue where all IDW files were failing to render.

MS Word Conversion D2 (Documentum) hyperlinks were improperly formatted when rendered to PDF.

PDF/A Conversion The Fast Web View option was being ignored (if enabled) when converting to PDF/A format.

Adlib PDF 1.5 – 1.2

New Features

Database

Support has been introduced for the Oracle Database, version 11G.

A SQL Express database can now be installed along with Adlib PDF.

An automated tool to control database size is now available with the installation of Adlib PDF.

Connectors

SharePoint Workflow Connector Multiple connections (Sources) can be linked to Microsoft SharePoint so that multiple collections of

job processing rules (Instruction Sets) can be configured to service the needs of each user group. One Connector can be installed and deployed across an entire SharePoint farm.


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During installation of the Connector, the site collection feature in the site collection feature gallery can be set to “Hide” in order to limit access to our workflows.

Job Processing

An email address is now captured during installation.

Users can now search for Instruction Set names using full or partial search terms.Info level logging messages have been streamlined and reduced.

The Web Services interface Component registration process has been simplified.

Publishing an Environment after a configuration change will now re-initialize Components without the need for restarting the Process Manager Service.

PDF Optimization By default, duplicate fonts, images, ICC profiles and other data streams are removed when jobs are

processed in order to produce optimized PDF output. Image down-sampling settings for compression and maximum resolution of black and white,

greyscale and color images can also be configured.

Adlib PDF can now produce PDF output that reliably meets the PDF/A 1a standard.

Rotate, deskew and word correction attributes have been added to the OCR Transformation Rule Setting.


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Appendix B – Contact Adlib

Please contact Adlib if you have any questions or comments.

Web: www.adlibsoftware.com

Email: [email protected] for General Inquiries

[email protected] for Sales Support

[email protected] for Technical Support

Phone: 905-631-2875

Fax: 905-639-3540

Toll Free: Sales: 1-866-991-1704

Support: 1-866-991-1705

(North America Only)

Mail: Adlib Software

215-3228 South Service Road,

Burlington, Ontario. L7N 3H8

Canada

mailto:[email protected]



http://www.adlibsoftware.com/

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