The Adecco Group is the world’s leading provider of HR solutions.

Our services fall into the broad categories of temporary and

permanent recruitment, outsourcing, consulting, outplacement and

managed solutions.

Adecco has been operating in the region for over 30 years.

With over 40 offices throughout Australia and New Zealand, our

teams are able to combine invaluable local knowledge with

in-depth industry expertise.

Adecco’s presence in Australia and NZ

Darwin

Perth

Brisbane CityGladstoneGold CoastHendraMackayRockhamptonTownsvilleTrades BrisbaneWacol

BathurstChatswoodHurtsvilleNewcastleParramattaSydney City

Albury/WadongaBlackburnMelbourneDandenongLaverton NorthNorth WestSouth East

CanberraAdelaide

WhanareiNorth ShoreAukland CityEast TamakiPenroseWest AuklandHamiltonBay of PlentyNew PlymouthWanganuiHastingsPalmerston NorthLower HuttWellington

Christchurch CityChristchurch SouthDunedin

We inspire individuals and organisations to work more effectively and efficiently, and create greater choice in the domain of work, for the benefit of all concerned. As the world's leading provider of HR solutions – a business that has a positive impact on millions of people every day – we are conscious of our global role. Helping people to better work, better life is our common purpose and the way in which we contribute to society.

Adecco Group Mission

Adecco Group in Australia & New ZealandTotal workforce solutions

• Permanent• Temporary• Consulting

• Outsourcing • Training • Assessment

General Staffing• Office and Industrial

Professional Staffing• Information Technology• Engineering & Technical

• Accounting & Finance• Trades

• Restructuring• Change management• Talent management

• HR process management

Professional Services• Career Transition/Redeployment• Talent Development

• Recruitment Process Outsourcing (RPO)• Managed Service Program (MSP)• Vendor Managed System (VMS)

Indonesia: Staffing desk is operated out of Singapore’s office China: For Shanghai only. FESCO Adecco branch numbers include the FESCO Beijing network

Adecco Group APAC Key Facts & Figures

Countries Number of Branches

Adecco Staff

Strength

Associates Provided

Daily

Number of Permanent

Placements 2012Number of

Clients Candidates in

Database

Australia 23 490 6,100 2,000 1,085 400,000

China 105 658 140,000 1,105 2,250 70,000

Hong Kong 5 95 2,700 320 300 200,000

India 61 1,085 84,882 2,658 859 300,000

Japan 150 2,400 44,000 3,406 7,000 890,035

Malaysia 13 101 2,000 1,000 250 70,000

New Zealand 17 84 2,000 530 350 200,000

Singapore 20 160 2,900 1,400 290 325,000

South Korea 11 83 2,013 182 235 127,000

Taiwan 14 130 4,300 1,152 330 165,000

Thailand 10 230 11,000 1,100 800 280,000

Vietnam 2 25 580 40 35 17,500

Recruitment Process & Methodology

Adecco has developed proven recruitment methodologies tailored to meet your specific needs. Our methodology consists of five key stages:

Brief taken

Timelines agreed

Social Media

Database

Client Co-branding

Referrals

Job Portals

Career / Campus Fairs

Trade Associations

Brand Recognition

Global Network

Assessment by consultant

Behavioural questioning

Registration

Xpert Testing (unique to Adecco)

Debrief with Client/Candidate

Client Interview

Reference Checks

Offer

Contract Negotiation

Induction

NAM

Sydney

Melbourne

Canberra

Perth

Brisbane

Adelaide

CorporateSupport

Legal

Business development

MSP/VMS

Our Account Management Approach

National Account Managers represent Adecco Group

Unique point of contact

Sponsorship from Executive Committee

Coordination from Corporate with tools and expertise

Access to Adecco Group best practices

Escalation process

Adecco Group Value Adds

Quality assured processes certified to the requirements of ISO 9001:2008 ensuring you receive the same high

quality, consistent service across your operations and sites.

We have a dedicated Customer Care Centre staffed with fully trained consultants supporting you after hours, complementing our branch hours.

Providing you with online time and attendance, automated Award interpretation, invoicing and payroll as well as custom reporting

The safety of our employees, candidates and customers is of the utmost importance. Our customer assessment process facilitates open communication with you to eliminate risks.

As a global leader in recruitment services we understand the importance of keeping abreast of industry developments and actively invest in market intelligence and best practice.

This includes publishing a series of White Papers as well as annual Temporary and Permanent Labour Reports.

You can leverage upon our 30+ years experience. Our people are industry specialists with a thorough understanding of their local markets and how the HR partnership operates.

19.5B Euros revenue in 2013. EBITA of 821M Euros. Our revenue, cash flow and market capitalisation make us one of the most stable companies in our industry.

Senior oversight including a central contact point experienced in dealing with senior stakeholder management. Proven account management with national and international

Adecco has more than 40 branches across Australia and New Zealand. We can support you where you are now and into the future.

A culture of safety from the top down. The number on priority for our clients, candidates and associates.

Our Value Proposition

Committed to Safe Work PracticesOur safety culture is driven from the top down from our CEO and senior management team. This commitment isunderpinned by our Workplace Health and Safety Management System (WHSMS), customer assessmentprocess, ongoing consultation and monitoring and incident reporting and injury management. Our branch network,customers and candidates are supported by a dedicated Work Health & Safety.

Our safety culture is driven from the top down from our CEO

and senior management team

Our WHSMS meets the requirements of AS4801 and

ensures all workplace hazards are identified, associated

risks assessed and - in consultation with our you -

appropriate measures introduced to control these risks

Designed to ensure our workers are placed

in safe workingenvironments

Our consultants anddedicated WHS team adopt a consultative approach in

working with customers and candidates

All processes are managed by our dedicated Injury

Managers in each state who work with the injured person

and the treating doctor to ensure any time lost is minimisedand suitable

duties are provided.

Adecco wins Best Recruitment Firm

3 years in a row

Olympic Athlete Career Program Partners

Launched in 2011 by the Australian Olympic Committee, the Olympic

Athlete Career Program supports Olympic athletes in maintaining an

appropriate life balance and making the transition from sport to the

workplace.

We’re able to draw on our expertise to help athletes with career training, job placements and associated follow-up support.

Adecco Group digitalWe’re at the forefront, spearheading the use of online channels to connect and engage with the right candidates with the right skills, experience and cultural fit for your organisation.

Thank You