Addressing Criticial Values

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    Rodrigo C. Rodrigo, M.D.,FPSP,MHA

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    values that may be indicative of life-threatening conditions requiring rapid clinicalintervention.

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    Published literature sources Nonlaboratory medical staff

    recommendations

    Other sources internal studies

    interlaboratory comparisons

    manufacturers' recommendations

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    Routine Tests not identified as urgent. Standard testing intervals aredefined for all tests in the laboratory reference manual

    Critical Tests identified by the institution as critical to patient care

    for monitoring and trend analysis for improvement

    Critical Values that may be indicative of imminently life-threateningconditions requiring rapid clinical intervention

    Significant

    Findings

    indicative of critical diagnoses or unexpected findings

    that would not be considered imminently life-threatening

    Read Back when laboratory values are reported, the receiverwrites the results and then reads back what is writtento the reporter to confirm the message has been

    accurately understood

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    How Verification ProceduresWork

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    take time to double-check that an emergencydoes indeed exist before phoning an alert tothe attending physician

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    1. Check specimen2. Check controls

    3. Rerun controls and

    specimen4. Check results on other

    specimens

    5. Check previous values

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    6. Call the nursing floor7. Redraw the patient

    8. Test the redrawn

    specimen9. Call the attention to

    the problem

    10. Call results

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    Check for abnormalities e.g. clotting, hemolysis

    and lipemia

    Right anticoagulant

    Timethe specimen wasdrawn e.g. blood glucose, arterial

    blood gas

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    Specimen may have tobe diluted to bring itback into the assured

    range

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    Control values and specimen are rerun Check controls were diluted properly

    If possible, recheck with a backup instrumentor method Can unearth an instrument

    problem as the cause

    of erroneous results

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    Several specimens within the same run mayintermittently show grossly abnormal values,even though controls are within limits

    Possibly caused by a clog--usually a proteinbuildup--or a mechanical problem.

    Run a series of six to 10 controls

    to determine if the instrument is

    malfunctioning.

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    Values may be consistentwith a patient's earlierabnormal or critical values.

    Complete test histories canbe recalled on laboratorycomputer terminals.

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    Ask if a patient is undergoingany special treatment that

    could affect test results e.g. glucose, insulin or

    electrolytes

    Obtaining an admitting

    diagnosis or current clinical picture from the

    floor can provide clues to the validity ofcritical values.

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    Obtain the physicians permission Initial specimen might have been improperly

    withdrawn Drawn above I.V.

    Presence of glucose

    or electrolyte solution

    Not an arterial specimen

    Capillary specimen from

    infants drawn on ice, mixed

    and immediately transported

    to the laboratory for blood gas analysis

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    Same:report it as anaccurate value

    Different:report the

    redrawn specimen as thecorrect result (assumingthe controls are withinrange and the other

    requirements discussedare met)

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    All double-checked critical values arereported to the department supervisor. Thequestionable ones are then routed to theclinical pathologist for his interpretation.

    The supervisor and the pathologist go overthe verification process, the patient's clinicalpicture, quality control, and instrumentoperation.

    This systematic approach helps preventtransmission of any erroneous results tophysicians

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    To benefit the patient, thevalues must reach thephysician promptly.

    We lodge responsibility fornotification with thetechnologist who discoversand verifies theabnormality.

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    Recommendations for GoodCritical Values Management

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    Devise a clearly written operational criticalvalues and critical tests procedure

    Multiple resources: Published critical values

    Medical staff recommendations

    Inter-laboratory comparisons

    Internal studies

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    Notification should be to the attendingphysician rather than to clerical staff

    Reporting to clerical staff was associated witha lesser improvement in critical valuesreporting over time

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    An acceptable time interval between testcompletion and caregiver notification may be15 to 30 minutes

    Involve medical staff in the design andapproval process

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    Should be aware of and develop a fullerunderstanding of the use of critical values,critical tests, red/yellow/green alert systems,and other proposed mechanisms for

    informing physicians of important testresults.

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