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  • 1

    CFPB Update

    May 2014

    Marvin Stone

    CFPB Program Manager

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    2 © Copyright Stewart 2014

    About the CFPB

    Banks under a microscope

    Mortgage origination

    Mortgage servicing

    Loss mitigation

    Auto loans

    Student loans

    Service Members Civil Relief Act

    Consumer Complaint Database

    Remittance

    Deposits

    Non-Banks now under Federal supervision and enforcement

    Audits off the record

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    3 © Copyright Stewart 2014

    Response and input on Proposed Rule

    Response to Request for Information

    eClosing informal Pilot

    RFP Partner

    ATR/QM feedback

    Stewart and the CFPB

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    4 © Copyright Stewart 2014

    Disclosures Controls Complaints Transformati

    on

    1 2 3

    Buyer Seller roker Agent Builder Local Lender

    4

    CFPB Areas of Focus

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    5 © Copyright Stewart 2014

    1. Disclosures Effective Date August 1, 2015

    Final Rule in November

    Forms finalized

    Loan Estimate 3 pages

    Closing Disclosures 5 pages Lender or Settlement can prepare / deliver

    3-Day (Business Day) Rule

    Does not remove 3-Day Right of Rescission on refis

    $100 tolerance dropped 1/8% Apr instead Like TIL

    rekeying?

    Requirements for retention but not Standard Format

    May still need a disbursement statement

    Back to Itemized Fees with totals (GFEExpressQuote)

    UCD + HMDA = XRAY

    Pilots Beginning January 2015 +/-

    New guides released 89 pages

    Lenders, Doc Providers & LOS integrations

    Itemized fees return

    ** Personal feedback from two Realtors

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    6 © Copyright Stewart 2014

    2. Controls

    CFPB Bulletin to Banks and Non-Banks stating they must use quality service providers.

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    7 © Copyright Stewart 2014

    ALTA Best Practices Roundtable

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    8 © Copyright Stewart 2014

    Best Practices Roundtable Meeting

    Regulatory pressures on banks (CFPB, OCC, FDIC)

    Title and settlement are most difficult to manage

    All lenders present support ALTA Best Practices

    -

    -

    Target for self-assessments by August 1st.

    ALTA Best Practices Roundtable

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    9 © Copyright Stewart 2014

    ALTA Best Practices

    1. Current Licenses - Establish and maintain current

    License(s) as required to conduct the business of title

    insurance and settlement services.

    2. Escrow Accounts - Adopt and maintain appropriate

    written procedures and controls for Escrow Trust

    Accounts allowing for electronic verification of

    reconciliation.

    3. Privacy Program- Adopt and maintain a written

    privacy and information security program to protect

    Non-public Personal Information as required by local,

    state and federal law.

    4. Settlement Processes - Adopt standard real estate

    settlement procedures and policies that help ensure

    compliance with Federal and State Consumer Financial

    Laws as applicable to the Settlement process.

    5. Written Procedures - Adopt and maintain written

    procedures related to title policy production, delivery,

    reporting and premium remittance.

    6. Insurance Coverage - Maintain appropriate

    professional liability insurance and fidelity coverage.

    7. Complaints Process - Adopt and maintain written

    procedures for resolving consumer complaints.

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    10 © Copyright Stewart 2014

    ALTA Best Practices

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    11 © Copyright Stewart 2014

    Lenders and Consumer Complaints

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    12 © Copyright Stewart 2014

    3. Complaints

    CFPB Consumer Complaint

    Database reaches 300,000.

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    13 © Copyright Stewart 2014

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    14 © Copyright Stewart 2014

    Complaint Response

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    15 © Copyright Stewart 2014

    CFPB Exams

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    16 © Copyright Stewart 2014

    CFPB Exams

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    17 © Copyright Stewart 2014

    CFPB Exams

  • - About the CFPB

    - Effective Date

    - Loan Estimate

    - Closing Disclosure

    - Delivery Alternatives

    - Three-Day Rule

    - All-In APR

    - Electronic Storage

    - Proposals Not

    Adopted

    Overview

    1. Disclosures

    2. Controls

    3. Complaints

    4. Transformation

    Next Steps

    18 © Copyright Stewart 2014

    Exam or OCC MRA audit where they review consumer complaints and find that our settlement providers have no process for capturing or resolving complaints. It

    Bank of America

    Title & Settlement Strategy

    National Lender on Complaints