Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data...

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Acuant Devices User’s Guide November 2018

Transcript of Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data...

Page 1: Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data capture AssureID authentication AcuFill ID-120 . ID card scanner x The ID-120 ® scanner

Acuant Devices User’s Guide

November 2018

Page 2: Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data capture AssureID authentication AcuFill ID-120 . ID card scanner x The ID-120 ® scanner

Copyright © 2003-2018 Acuant Inc. All rights reserved.

This document contains proprietary and confidential information and creative works owned by Acuant and its respective licensors, if any. Any use, copying, publication, distribution, display, modification, or transmission of such information, in whole or in part, in any form or by any means, without the prior express written permission of Acuant is strictly prohibited. Except where expressly provided by Acuant in writing, possession of this information shall not be construed to confer any license or rights under any Acuant intellectual property rights, whether by estoppel, implication, or otherwise.

AssureID and i-Dentify are trademarks of Acuant Inc. Other Acuant product or service names or logos referenced this document are either trademarks or registered trademarks of Acuant.

All 3M trademarks are trademarks of Gemalto Inc.

Windows® is a registered trademark of Microsoft Corporation.

Certain product, service, or company designations for companies other than Acuant may be mentioned in this document for identification purposes only. Such designations are often claimed as trademarks or service marks. In all instances where Acuant is aware of a claim, the designation appears in initial capital or all capital letters. However, you should contact the appropriate companies for more complete information regarding such designations and their registration status.

November 2018 Acuant Inc. 6080 Center Drive Suite 850 Los Angeles, CA 90045

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Contents

Acuant Devices User’s Guide iii

Contents Overview ................................................................................................... 1

Acuant Technical Support ........................................................................... 1

Supported scanners and readers ............................................................... 2

i-Dentify document scanners ....................................................................... 3

i-Dentify ID-120 scanner ............................................................................ 3

i-Dentify ID-150 scanner ............................................................................ 4

Rear panel and DIP switches .................................................................. 5

i-Dentify ID-1501 kiosk scanner .................................................................. 6

ID-1501 mechanical dimensions ............................................................. 7

ID-1501 external connections ................................................................. 8

ID-1501 DIP switches ............................................................................ 8

ScanShell scanners ................................................................................... 9

ScanShell 800R scanner ............................................................................. 9

ScanShell 800NR scanner ........................................................................... 9

ScanShell 800DX scanner ......................................................................... 10

ScanShell 800DXN scanner ....................................................................... 10

ScanShell 900DX scanner ......................................................................... 10

ScanShell 1000 series ID/passport scanners ............................................... 11

ScanShell 2000R scanner ......................................................................... 11

ScanShell 2000NR ................................................................................... 12

ScanShell 3100D ..................................................................................... 12

ScanShell 3100DN ................................................................................... 13

SnapShell scanners ................................................................................. 13

SnapShell Passport P3/P4 ......................................................................... 13

SnapShell R2/R3 ..................................................................................... 14

MagShell 900 .......................................................................................... 14

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Contents

iv Acuant Devices User’s Guide

Appendix A — Cleaning .......................................................................... A-1

i-Dentify device cleaning ......................................................................... A-1

Cleaning the feed rollers on ID-150/ID-1501 ............................................. A-1

Cleaning the feed rollers on the ID-150 ................................................ A-2

Cleaning the feed rollers on the ID-1501 ............................................... A-2

Cleaning the CMOS image sensor on ID-150/ID-1501 ............................. A-3

Cleaning the magnetic stripe reader on ID-150/ID-1501 ......................... A-4

Cleaning the document sensors on ID-150/ID-1501 .................................... A-5

Calibrating and cleaning the ScanShell devices ........................................... A-5

Appendix B — Device specifications ...................................................... B-1

SnapShell system specifications ............................................................... B-2

ScanShell system specifications ................................................................ B-3

i-Dentify scanner specifications ................................................................ B-4

Magnetic stripe reader system specifications .............................................. B-5

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Overview

Acuant Devices User’s Guide 1

Overview This document describes the Acuant i-Dentify and SnapShell/ScanShell scanners and passport readers that are supported for use with AssureID Sentinel or AcuFill, or both. It provides manufacturing specifications and general information about routine maintenance. Note that some devices may be compatible with both AssureID and AcuFill but do not necessarily support the same functionality (data capture versus authentication). Third-party devices are also listed but not described in detail.

Acuant Technical Support If you purchased your equipment directly from Acuant, contact Technical Support for support or warranty-related issues. If you purchased your equipment from one of our partners or resellers, contact the reseller for support or warranty-related service.

Telephone: (213) 867-2625 Web: https://support.acuantcorp.com

Normal support hours are 8:00 AM – 8:00 PM, U.S. Eastern Time, Monday through Friday. Warranty Service

If you are calling for warranty service, make sure to have the following information about your device:

Model number

Serial number

Date and source of purchase

Note If your device is out of warranty, you will need to pay for service coverage retroactively in order to receive support.

Our Technical Support representative will work with you to try and resolve the issue. If we cannot resolve the issue through assistance, we will give you a returned merchandise authorization (RMA) number. We cannot accept product returns without a corresponding RMA number.

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Supported scanners and readers

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Supported scanners and readers This section identifies the scanners and readers that are supported for use with AssureID Sentinel or AcuFill, or both. Note that some devices may be compatible with both AssureID and AcuFill but do not necessarily support the same functionality (data capture versus authentication).

Model Device type AssureID Data capture AssureID authentication AcuFill

ID-120 ID card scanner x

ID-150 ID card scanner ID-1501 ID card scanner x

MagShell 900 Magnetic stripe reader x x SnapShell R2 ID card reader x SnapShell R3 ID card reader x SnapShell Passport P3 ID /passport reader x SnapShell Passport P4 ID /passport reader x ScanShell 800R ID card scanner x ScanShell 800NR* ID card scanner x ScanShell 800DX ID card scanner x ScanShell 800DXN* ID card scanner x ScanShell 900DX ID card scanner x x ScanShell 1000B ID /passport scanner x ScanShell 1000NB* ID /passport scanner x ScanShell 1000C ID /passport scanner x ScanShell 2000R ID card scanner x ScanShell 2000NR* ID card scanner x ScanShell 3100D ID card scanner x ScanShell 3100DN* ID card scanner x

*No data extraction with AcuFill

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i-Dentify document scanners

Acuant Devices User’s Guide 3

Third-party devices Device type AssureID Data capture AssureID authentication AcuFill

ARH PRMc ID /passport reader x

ARH ComboScan ID card reader x

ARH ComboSmart ID /passport reader x

ARH KioskScan ID card reader x

Desko PENTA ID /passport reader x

Gemalto/3M QS1000 ID /passport reader x x Gemalto/3M Kiosk ID /passport reader x Gemalto/3M KR9000 ID /passport reader x Gemalto/3M AT9000 ID /passport reader x Gemalto/3M CR5400 ID card scanner x x

MagTek Excella STX ID card reader x x

MSR120 Magnetic stripe reader x x WiseScan 400 ID /passport scanner x

i-Dentify document scanners Acuant supports the i-Dentify ID-120, ID-150, and ID-1501 document scanners. The following are the minimum and recommended system requirements.

CPU RAM Storage

2GHz Intel Pentium 4 CPU minimum (Intel Core 2 Duo recommended)

1GB RAM minimum (2GB recommended)

10GB available hard disk minimum (20GB recommended)

i-Dentify ID-120 scanner

Model Device type AssureID Data capture AssureID authentication AcuFill

ID-120 ID card scanner x

The ID-120® scanner has the following features:

High-resolution (up to 600 dpi) color duplex scanner

High-speed scan in under 2 seconds

Plug-and-play connectivity with USB 2.0 interface

Compact and user-friendly design

Scanning modes: 24-bit color, black and white, and grayscale

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Supported scanners and readers

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i-Dentify ID-150 scanner

Model Device type AssureID Data capture AssureID authentication AcuFill

ID-150 ID card scanner

The ID-150® desktop document scanner has the following features:

High resolution (600 dpi) double-sided color card scanner

High-speed scan and transfer of images within 5 seconds

Plug-and-play connectivity with high-speed USB 2.0 interface

Patented card transport mechanism for jitter-free image and reliable scanning

Compact and user-friendly design

Clamshell type cover mechanism for easy maintenance

870 nm IR image for front side of ID card authentication

Scanning modes: 24-bit color, black and white, and grayscale for visible images, black and white, and grayscale for 870nm near-infrared image

One-pass magnetic stripe reader for ISO 7811 and AAMVA specification

The ID-150 document scanner has two LED status indicators on the front left side. The top LED1 indicates the USB status (scan ready) and the bottom LED2 indicates the power status. The following table describes what each LED color/state indicates.

LED1 LED2 Indicates

Off Off Power is off; check power cable and switch

Blinking Red Green USB not connected; check USB cable and connectivity

Red Green Device in error state; restart device or reinstall drivers

Blinking Yellow Green Scanning a card

Solid Yellow Green Ready to scan

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i-Dentify ID-150 scanner

Acuant Devices User’s Guide 5

Rear panel and DIP switches

The rear panel of the document scanner is shown below:

Power 12VDC USB DIP Switches

DIP switch # Purpose

1 Reserved 2 Reserved 3 Enable feed roller spin motion for cleaning when ON ( DOWN) 4 Upgrade firmware when ON (DOWN)

Note DIP switches should not be changed from the default position ( UP) except for cleaning or as instructed by Acuant Technical Support.

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Supported scanners and readers

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i-Dentify ID-1501 kiosk scanner

Model Device type AssureID Data capture AssureID authentication AcuFill

ID-1501 ID card scanner x

The ID-1501® kiosk document scanner has the following features:

Heavy-duty motor-driven ID card scanner for kiosk and ATM applications

Accepts highly bent cards with up to a 4mm bend

Less sensitive to card material and surface contamination

High resolution duplex image (600 dpi)

Visible scan of front and back of document

Near-infrared scan of front of document

Scanning modes: 24-bit color, black and white, or grayscale mode for visible images; black and white or grayscale mode for near-infrared image

One pass magnetic stripe reader for ISO 7811 and AAMVA specification

3-track read and write

Hi-Co/Lo-Co card write capability (Option)

ISO 7816, EMV2000 Level 1 IC card read write module (Option)

Fast processing with high-speed USB 2.0 interface

Open mechanism for CIS enclosure for easy cleaning and maintenance

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i-Dentify ID-1501 kiosk scanner

Acuant Devices User’s Guide 7

ID-1501 mechanical dimensions

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Supported scanners and readers

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ID-1501 external connections

The ID-1501 document scanner has the following external connections:

USB Connector — The USB connector is a standard USB Type-B connector. The USB interface is USB 2.0 (480Mbps).

Note The ID-1501 should be connected directly to the USB port on the computer using the supplied 6’ cable. The device should not be connected through a USB Hub or repeater. Although USB specs support longer cable lengths, the ID-1501 cannot support this length due to the large data that is transmitted.

Power Connector — The power connector is suitable for kiosk applications in that it can be securely attached so that it does not come loose due to vibration or movement.

PCB Side Cable Side Connector P/N MOLEX 5569-05A4 MOLEX 5557-05R2 Diagram

ID-1501 DIP switches

The ID-1501 document scanner includes a block of DIP switches located at the rear of the device on the primary controller board. All DIP switches should be in the OFF (UP) position for normal operation and should not be changed unless instructed by AssureID Support personnel.

The following table describes the purposes of the DIP switches ( UP = OFF | DOWN = ON)

SW4 SW3 SW2 SW1 Description

Normal operation

Firmware loader mode

MS + IC card aging test (will not work without IC option)

MS card aging test

IC card aging test (will not work without IC option)

Pin #1

Pin #1

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ScanShell scanners

Acuant Devices User’s Guide 9

ScanShell scanners This section describes the ScanShell scanners. The ScanShell scanners have the following minimum and recommended hardware requirements:

CPU RAM Storage Port

Pentium III 300 processor (or equivalent)

128 MB RAM minimum (2GB recommended)

200 MB available hard disk space minimum (20GB recommended)

One USB 2.0 port and cable

ScanShell 800R scanner The ScanShell 800R® is an ID and medical insurance card scanner that scans at up to 600 dpi. This single-sided (simplex) scanner is USB powered and scans at up to 600 dpi.

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 800R ID card scanner x

Compact footprint 7.5” x 2.0” x 1.6” (191mm x 51mm x 41mm)

Includes a USB cable

TWAIN compatible

ScanShell 800NR scanner The ScanShell 800NR® is an ID and medical insurance card scanner. This single-sided (simplex) scanner is USB powered and scans at up to 600 dpi.

Note This scanner is supported for use with AcuFill for image capture only (no data extraction).

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 800NR ID card scanner x

Compact footprint 7.5” x 2.0” x 1.6” (191mm x 51mm x 41mm)

Includes a USB cable

TWAIN compatible

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SnapShell scanners

10 Acuant Devices User’s Guide

ScanShell 800DX scanner The ScanShell 800DX® is a duplex scanner that can simultaneously capture both sides of a document. This duplex scanner is fully USB powered.

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 800DX ID card scanner x

Compact footprint (8” x 2.6” x 1.7” (203mm x 66mm x 43mm))

Includes a USB cable

TWAIN compatible

ScanShell 800DXN scanner The ScanShell 800DXN® is a duplex scanner that can simultaneously capture both sides of a document. This duplex scanner is fully USB powered.

Note This scanner is supported for use with AcuFill for image capture only (no data extraction).

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 800DXN ID card scanner x

Compact footprint (8” x 2.6” x 1.7” (203mm x 66mm x 43mm))

Includes a USB cable

ScanShell 900DX scanner The ScanShell 900DX® is a high-speed duplex scanner that simultaneously captures both the front and back of a document in less than 4 seconds. It also includes a magnetic reader to scan magnetic stripes.

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 900DX ID card scanner x x

Ultra-compact footprint (2.8” x 4.6” x 5.9” (71mm x 117mm x 150mm))

Extracts textual data from driver’s licenses, 2D barcodes, magnetic stripes, medical insurance cards, and business cards

Extracts facial images and signature images

Hologram cancelation filter

TWAIN compatible

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ScanShell scanners

Acuant Devices User’s Guide 11

ScanShell 1000 series ID/passport scanners The ScanShell 1000B/NB/C® is a compact, portable flatbed scanner. It scans documents such as passports, driver’s licenses, ID cards, and insurance documents.

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 1000B ID/passport scanner x ScanShell 1000NB ID/passport scanner x ScanShell 1000C ID/passport scanner x

Ultra-compact footprint (5” x 3.3” (12.7cm x 7.62cm))

USB powered

TWAIN compatible

ScanShell 2000R scanner The ScanShell 2000R® is a compact, portable scanner. It can scan all sizes of media, from business cards to legal size (8.5” x 14”) documents, with a resolution of up to 600 dpi.

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 2000R ID card scanner x

Ultra-compact footprint (11.5” x 2.0” x 1.7” (292 x 51 x 43mm))

USB powered (no external power adapter required and no warmup wait time)

TWAIN compatible

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SnapShell scanners

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ScanShell 2000NR The ScanShell 2000NR® is a compact, portable scanner. It can scan all sizes of media, from business cards to legal size (8.5” x 14”) documents, with a resolution of up to 600 dpi.

Note This scanner is supported for use with AcuFill for image capture only (no data extraction).

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 2000NR ID card scanner x

Ultra-compact footprint (11.5” x 2.0” x 1.7” (292 x 51 x 43mm))

USB powered (no external power adapter required and no warmup wait time)

TWAIN compatible

ScanShell 3100D The ScanShell 3100D® is a duplex scanner that can simultaneously scan both sides of a document, including insurance cards, driver licenses, ID cards, photos, business cards, bank checks, full-letter, and legal-sized documents.

Note You must scan the document against the right side of the scanner when it is fed through.

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 3100D ID card scanner x

Note This scanner is supported for use with AcuFill for image capture only (no data extraction).

Ultra-compact footprint (7.5” x 2” x 1.7” (190mm x 51mm x 44mm))

USB powered (no external power adapter required and no warmup wait time)

High-resolution scanning at 600 dpi

TWAIN compatible

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SnapShell scanners

Acuant Devices User’s Guide 13

ScanShell 3100DN The ScanShell 3100DN® is an ID card scanner that can simultaneously scan both sides of a document, including insurance cards, driver licenses, ID cards, photos, business cards, bank checks, full-letter, and legal-sized documents.

Note You must scan the document against the right side of the scanner when it is fed through.

Model Device type AssureID Data capture AssureID authentication AcuFill

ScanShell 3100DN ID card scanner x

Note This scanner is supported for use with AcuFill for image capture only (no data extraction).

TWAIN compatible

Supported with AcuFill for image capture only (no data extraction)

SnapShell scanners This section describes the SnapShell scanners supported with AssureID, AcuFill, or both. The SnapShell scanners have the following hardware requirements:

CPU RAM Storage Port

Single-core 1.7GHz processor 2GB RAM 150 MB hard drive USB 2.0 port

SnapShell Passport P3/P4 The SnapShell Passport P3/P4® provides an image processing solution for passports and IDs.

Model Device type AssureID Data capture AssureID authentication AcuFill

SnapShell Passport P3 ID/passport reader x SnapShell Passport P4 ID/passport reader x

SnapShell P3 SnapShell P4

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SnapShell scanners

14 Acuant Devices User’s Guide

Reads all passports and ID-sized documents from all 50 U.S. states and over 90 countries

Image capture time is reduced to seconds with the use of camera-based technology

Compact footprint

SnapShell R2/R3 The SnapShell R2/R3® provides an image processing solution for driver’s licenses and medical insurance cards. It helps to expedite the customer registration process using auto data capture, and reduces data input errors. It can capture an image in under 2 seconds.

Model Device type AssureID Data capture AssureID authentication AcuFill

SnapShell R2 ID card reader x SnapShell R3 ID card reader x

MagShell 900 The MagShell 900® is a manual swipe, bi-directional, magnetic stripe reader. It conforms to ISO 7810, 7811, AAMVA, JIS and DMV format, all ISO tracks supported. It communicates with a host computer or other terminal by using a standard USB interface and requires no external power.

Model Device type AssureID Data capture AssureID authentication AcuFill

MagShell 900 Magnetic stripe reader x x

Reads and converts RS232 magnetic data

Bi-directional card swipe and read capability

Single, dual and triple ISO track decoding

Audible and visible (LED) indicator responses

USB powered (no external power required)

Compact size

SnapShell R3 SnapShell R2

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Appendix A — Cleaning

Acuant Devices User’s Guide A-1

Appendix A — Cleaning Regularly scheduled cleaning of your scanner/reader is recommended to ensure that the device feeds documents smoothly and delivers good quality images.

i-Dentify device cleaning The following components require cleaning according to the specified maintenance schedule:

Component Recommended maintenance interval

Feed Rollers Every 10,000 scans or once per month

CIS Every 10,000 scans or once per month

Magnetic Stripe Reader Every 10,000 scans or once per month

Document Sensors As required

The instructions for cleaning these components are described separately for clarity. In general, it is recommended to clean all the components that require cleaning at one time.

Cleaning the feed rollers on ID-150/ID-1501 Over time, the feed rollers in the scanner will accumulate dirt from the documents being scanned, necessitating that they be cleaned regularly. When dirty, the feed rollers have a greater tendency to slip, misfeed, or jam, resulting in poor quality images.

To clean the feed rollers, an alcohol or water-based solution should be used. Acuant recommends using water or alcohol-based wipes such as Card Reader Cleaning Cards (CR80), notebook screen cleaning wipes, or alcohol prep wipes/swabs.

Note Do not use an ammonia-based cleaner.

There are a series of DIP switches on the rear of the scanner. By default, all ID-150 scanners are shipped with their service DIP switches set to the OFF ( UP) position. DIP switch #3 will put the rollers into a repetitive back and forth spin mode that is useful for cleaning the rollers.

See the following sections for device-specific instructions:

Cleaning the Feed Rollers (ID-150)

Cleaning the Feed Rollers (ID-1501)

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A-2 Acuant Devices User’s Guide

Cleaning the feed rollers on the ID-150 Use the following procedure to clean the feed rollers on an ID-150.

Clean the feed rollers on an ID-150 scanner

Power off the scanner.

Lift the cover to expose the feed rollers.

Modify DIP switch #3, moving it to the ON ( DOWN) position.

Power on the scanner. The rollers should begin moving back and forth.

Using a cleaning wipe or alcohol prep, hold it against the roller, cleaning them as they spin. Discard the prep/wipe when done (do not use it to clean another component).

Power off the scanner.

Restore DIP switch #3 to its default setting of OFF ( UP).

Close the cover.

Cleaning the feed rollers on the ID-1501

Use the following procedure to clean the feed rollers on an ID-1501.

Clean the feed rollers on an ID-1501 scanner

Power off the scanner.

Lift the cover to expose the feed rollers.

Clean each feed roller with water or alcohol using a cotton swab, cleaning wipe, or cloth while rotating the belt by hand. This causes the roller to turn so the entire roller can be cleaned. The roller should be rotated a complete two to three rotations while cleaning and then checked to ensure it is clean.

Repeat for each roller. There are a total of eight rollers, four upper and four lower. All but the rear bottom roller are accessible in this manner. Unfasten the thumb screw to open the CIS cover to clean the rear bottom roller.

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Appendix A — Cleaning

Acuant Devices User’s Guide A-3

If the device has been fully removed from the chassis, the bottom rollers can be more easily accessed from the bottom of the device. This step is optional and is only recommended during tear-down maintenance.

Cleaning the CMOS image sensor on ID-150/ID-1501

If irregular stripe patterns or artifacts appear in the scanned images, the CMOS image sensor (CIS) may be dirty. In this case, the CIS should be cleaned to ensure the scanned images are of good quality. The CIS can be accessed by opening the scanner.

To clean the feed rollers, use an alcohol and/or water-based solution. You can use Card Reader Cleaning Cards (CR80), notebook screen cleaning wipes, or alcohol prep wipes/swabs are recommended, as long as they are water- or alcohol-based. Moisten a cloth or cotton swab with clean water and wipe the surface gently. Care should be taken so as not to scratch the surface while wiping it. Any loose dust lying on the sensor surface can be cleaned using an air gun or compressed air. When using a compressed air can, ensure that it remains upright to avoid getting any residue on the CIS.

Note Do not wipe the sensor by hand or use in a dust-polluted environment. Do not use an ammonia-based cleaner.

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A-4 Acuant Devices User’s Guide

For example, on the ID-1501 scanner, the CIS is located in the rear of the device and can be accessed by opening the rear cover. There are two sensors, one on the bottom and one on the top. Both sensors should be cleaned.

Clean the CMOS image sensor

Power off the scanner.

Lift the cover to expose the feed rollers.

Using a cleaning wipe or alcohol prep, clean the white CIS (scan head) bars on the top and bottom of the unit and then discard the wipe when done. (There are three CIS bars on the ID-150).

Close the cover.

Cleaning the magnetic stripe reader on ID-150/ID-1501

Over time, the magnetic stripe reader will require cleaning to remove buildup and to ensure proper operation and accurate reads of magnetic stripes.

Clean the magnetic stripe reader

Power off the scanner.

Lift the cover to expose the magnetic stripe reader.

Using a cleaning wipe or alcohol prep, clean the magnetic stripe reader.

Discard the wipe when done.

Close the cover.

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Appendix A — Cleaning

Acuant Devices User’s Guide A-5

Cleaning the document sensors on ID-150/ID-1501 The document sensors are used to detect the presence of a document in the feed path. They are visible when the scanner is opened as small holes before and after the first roller on both the top and bottom surfaces. There are two pairs of sensors, the first pair (top/bottom) is before the first feed roller, and the second pair (top/bottom) is immediately after the first feed roller. Documents are detected by breaking the light path between the two sensors.

Dust or dirt may collect in these holes over time resulting in the scanner not properly detecting when a document is present. To avoid issues, these sensors should be cleaned to ensure the sensor path is free of dirt.

Clean the document sensors

Power off the scanner.

Lift the cover to expose the document sensors.

Using compressed air or an air gun, blow air into the document sensor holes to remove any dust or dirt buildup. When using compressed air, make sure that the can remains upright to avoid getting any residue on the CIS.

Close the cover.

Remove a jammed or stuck card

Lift the cover and slide the card out of the scanner.

After you remove the card, close the scanner cover and resume normal operations.

Calibrating and cleaning the ScanShell devices The ScanShell devices include both a calibration sheet for the initial and periodic calibration, and also a cleaning sheet. The calibration sheet is a black and white sheet. Remember to retain this sheet for future calibration. The cleaning sheet is textured paper that is used to remove dirt and debris from inside the scanner.

Clean the ScanShell devices

Add a few drops of isopropyl alcohol across the cleaning sheet.

Insert the cleaning sheet into the scanner.

Page 24: Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data capture AssureID authentication AcuFill ID-120 . ID card scanner x The ID-120 ® scanner
Page 25: Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data capture AssureID authentication AcuFill ID-120 . ID card scanner x The ID-120 ® scanner

Appendix B — Device specifications

Acuant Devices User’s Guide B-1

Appendix B — Device specifications This section includes the system specifications for the following devices:

SnapShell devices

ScanShell devices

i-Dentify scanners

Magnetic stripe readers

Page 26: Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data capture AssureID authentication AcuFill ID-120 . ID card scanner x The ID-120 ® scanner

Appendix B — Device specifications

B-2 Acuant Devices User’s Guide

SnapShell system specifications The following table describes the system specifications for SnapShell/SnapShell R2 and SnapShell Passport/SnapShell Passport with RFID.

Specification SnapShell SnapShell R2/R3 SnapShell Passport SnapShell Passport w/RFID Dimensions 3.6” x 4.5” x 3.6” 3.6” x 4.5” x 3.6” 6” x 6.9” x 7.5” 6” x 6.9” x 7.5” Weight 8.5oz (.24Kg) 26.5 oz (.754 kg) 23.5 oz. (.665 kg) 26.5 oz. (.754 kg) Camera type CMOS CMOS CMOS CMOS Pixels 32 megapixel 32 megapixel 3.2 megapixel 3.2 megapixel Color depth 30-bit RGB 30-bit RGB 30-bit RGB 30-bit RGB Capture speed 300 dpi (1 sec) | 600 dpi (2 sec) 300 dpi (1 sec) | 600 dpi (2 sec) 2 seconds 2 seconds Capture trigger Automatic card placement

detection and front panel button Automatic card placement detection and front panel button

Auto image capture on placement of Passport or Driver’s License

Auto image capture on placement of Passport or Driver’s License

Max document size 3.6” x 2.2” 3.6” x 2.2” 5” x 3.5” 5” x 3.5” Interface USB 2.0 USB 2.0 USB 2.0 USB 2.0 Light source White, Infrared White, Infrared White, Infrared, Ultraviolet White, Infrared, Ultraviolet Resolution 600 dpi true color 600 dpi true color 400 dpi true color 400 dpi true color Power consumption Fully USB powered Fully USB powered Fully USB powered N/A Power adapter N/A N/A N/A 5 V, 3 A Output image format N/A N/A JPEG, BMP, PNG, TIF, GIF JPEG, BMP, PNG, TIF, GIF

Page 27: Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data capture AssureID authentication AcuFill ID-120 . ID card scanner x The ID-120 ® scanner

Appendix B — Device specifications

Acuant Devices User’s Guide B-3

ScanShell system specifications The following table describes the system specifications for the ScanShell scanners.

*Contact Image Sensor

Category ScanShell 800R/NR ScanShell 800 DX/DXN ScanShell 1000B/NB ScanShell 2000R/NR ScanShell 3100D/DN

Dimensions 7.5” x 2” x 1.7” 8” x 2.75” x 1.8” 8.6in x 6.1in x 1.7in 11.5” x 2.0” x 1.7” 12.25”x 2.0” x 2.65” (190mm x 51mm x 44mm) (203mm x 70mm x 46mm) (21.8cm x 15.5cm x 4.3cm) (292 x 51 x 43mm) (311 x 51 x 67mm)

Weight 8.62oz (240g) 10.6oz (300g) 20oz (567g) 12.0 oz (350g) (without cable) 21 oz (590g) (without cable) Scan modes 48-bit internal color 48-bit internal color 48-bit internal color 48-bit internal color 48-bit internal color

Outputs 24-bit true color Outputs 24-bit true color Outputs 24-bit true color Outputs 24-bit true color Analog-to-digital conversion 8-bit grayscale | 1-bit B&W 8-bit grayscale | 1-bit B&W 8-bit grayscale | 1-bit B&W 8-bit grayscale | 1-bit B&W for RGB 3-color channels

Scan speed 15 cards pm color 4ppm color at 200dpi 3 seconds 2 ppm Color 4 ppm color 20 cards B&W 6ppm B&W 12 seconds 5 ppm B&W 10 ppm B&W

Scan area 4.13” x 10” maximum 4.13” x 10” maximum 5in x 3.3 in 8.5”x14” maximum 8.5”x14” maximum (101mm x 254mm) (101mm x 254mm) (12.7cm x 8.38cm) (legal size) (legal size)

Scan side ScanShell 800R simplex ScanShell 800NR duplex

ScanShell 800DX simplex ScanShell 800DXN duplex

ScanShell1000B simplex

ScanShell 2000R simplex ScanShell 2000NR duplex

ScanShell 3100D simplex ScanShell 3100DN duplex

Media thickness 0.1 mm - 1.5mm 0.1 mm - 1.5mm unlimited 0.1 mm - 1.5 mm 0.1 mm - 1.2mm Interface USB 2.0 (high speed) USB 2.0 (high speed) USB 2.0 (high speed) USB 2.0 (high speed) USB 2.0 (high speed) Image sensor Linear Color CMOS Dual linear color CMOS Linear color infrared CMOS CMOS CIS* CMOS CIS* Paper sensor Electromechanical Electromechanical Mechanical Mechanical Cable length 60 in (152 cm), detachable 60 in (152 cm), detachable 36 in (91 cm ), detachable 59 inches (150 cm) 59 inches (150 cm) Optical resolution Up to 600dpi Up to 600dpi 600 dpi 600 x 1200 dpi 600 x 1200 dpi Power Fully USB powered Fully USB powered Fully USB powered Fully USB powered Fully USB powered Power consumption 0.2W (standby) 0.2W (standby) 0.2W (standby) 0.01W (suspend) 0.01W (suspend)

2.0 W (during scan) 2.0 W (during scan) 2.0 W (during scan) 0.2W (stand by) 0.2W (stand by) Regulatory requirements

FCC Class B, CE, USB-IF.org FCC Class B, CE, USB-IF.org FCC Class B, CE FCC Class B, CE FCC Class B, CE

Environment requirements

RoHS, WEEE RoHS, WEEE RoHS, WEEE RoHS, WEEE RoHS, WEEE

Compliance TWAIN and WIA TWAIN and WIA TWAIN and WIA TWAIN and WIA TWAIN and WIA

Page 28: Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data capture AssureID authentication AcuFill ID-120 . ID card scanner x The ID-120 ® scanner

Appendix B — Device specifications

B-4 Acuant Devices User’s Guide

i-Dentify scanner specifications The following table describes the specifications for the following i-Dentify ID-120, ID-150, and ID-1501 scanners.

Specification ID-120 ID-150 ID-1501 ID Card Size Width Up to 104mm 53.5 –54.9mm (ISO specification 53.92 - 54.18) 53.5–54.2mm (ISO specification 53.92 - 54.18) Length Up to 254mm 85–86mm (ISO specification 85.47 - 85.90) 85–86mm (ISO specification 85.47 - 85.90) Thickness Up to 1.0mm 0.4–1.0mm (ISO specification 0.68 - 0.84) 0.4–1.0mm (ISO specification 0.68 - 0.84) Scanner Illumination Front: RGB (470/530/620nm) |

Rear: RGB (465/520/630nm) Front: RGB (470/530/620nm) | Rear: RGB (465/520/630nm)

Front: RGB (470/530/620nm) | Rear: RGB (465/520/630nm)

N/A Near-Infrared (880nm) Near-Infrared (880nm) Sensor Front: Color CIS | Rear: Color CIS Front: Color CIS | Rear: Color CIS Front: Color CIS | Rear: Color CIS Scan Width 4.1" x 10" (104mm x 254mm) 54mm 54mm Resolution 300/600 dpi 300/600 dpi 300/600 dots per inch (DPI) Color 8-bit grayscale |1 bit B/W |

24-bit RGB color 8-bit grayscale |1 bit B/W | 24-bit RGB color

8-bit grayscale |1 bit B/W | 24-bit RGB color

Scan Speed 23mm/sec 600dpi | 76mm/sec @300dpi 42mm/sec @ 600dpi | 84mm/sec @ 300dpi 42mm/sec @ 600dpi | 84mm/sec @ 300dpi Tracks N/A ISO7811 3 Track | US/Canada AAMVA Driver's License ISO7811 3 Track | US/Canada AAMVA Driver's License Coercivity N/A N/A LoCo/HiCo card writable (option) Type N/A N/A ISO7816, EMV2000 Level 1 (Option) Type USB 2.0 High Speed (480Mbps) USB 2.0 High Speed (480Mbps) USB 2.0 High Speed (480Mbps) Size 84mm x 168mm x 128mm 118W x 169D x 71H (mm) 118.1 W x 293.2 D x 88 H (mm) Weight 605g (1.33 lbs) 750g 1.7 kg Input DC5V, 1.0A DC12V, 1.0A DC24 V, 1.75 A Active/Idle Current 900Ma (active)| 300Ma (idle) DC24 V, 1.5 A (active) | DC24 V, 120 mA (idle) Operating 0–50°C | 0–85% RH, non-condensing 0–50 °C | 10–85% RH, non-condensing 0–50 °C | 0–85% RH, non-condensing Storage 30°C | 10–90% RH, non-condensing -7–49 °C | 10–98% RH, non-condensing -7–49 °C | 10–98% RH, non-condensing Reliability MTBF1 N/A 26,280 hours 39,420 hours MCBF2 100.000 cycles (scans) 1,095,000 cycles (scans) 1,642,500 cycles (scans) RoHS Compliance Yes Yes Yes Certifications FCC, CE CUL , CE, C-Tick N/A

Page 29: Acuant Devices User’s Guide€¦ · entify ID-120 scanner . Model Device type AssureID Data capture AssureID authentication AcuFill ID-120 . ID card scanner x The ID-120 ® scanner

Appendix B — Device specifications

Acuant Devices User’s Guide B-5

Magnetic stripe reader system specifications The following table describes the system specifications for the MagShell 900 magnetic stripe reader.

Note This device is supported with AcuFill only.

Specification MagShell 900 Dimensions 3.94" x 1.1" x 1.33" (100mm x 28mm x 34mm) Weight 20 oz (567g) Interface USB full speed (1.1) Power consumption 5VDC ± 10% from USB port | 98mA max under normal conditions Regulatory requirements FCC/CE class A, UL, cUL ISO ISO track 1, 2 and 3, 7810, 7811, AAMVA, JIS & DMV format Environmental Operating Temperature 14º to 1022º F ( -10º to 550º C)

Storage Temperature -22 º to 1292º F (-30º to 700º C) Humidity Maximum 90% non-condensing