Across the corporate universe | Maciej Płonka at UX Riga 2016
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Transcript of Across the corporate universe | Maciej Płonka at UX Riga 2016
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ACROSS THE CORPORATE UNIVERSE UX RIGA 2016
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MACIEJ PŁONKA
@MACIEJPLONKA
@EDISONDASTUDIO
UX CONSULTANT
EDISONDA
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CORPORATE CLIENT
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HIPPO DESIGN BY COMMITTEE SILOING GOVERNANCE LEGACY MINDSET AND TOOLS MEETINGS AND MANAGERS STEERING COMMITTEE
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RESPONSIBILITY
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UX AS CREATING DESIGN DELIVERABLES
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UX AS TEACHING THE MINDSET
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DOES HIRING A DESIGNER MEAN I BECAME „DESIGN-ORIENTED”?
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START BY GOING BEYOND EXPECTACIONS
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12 © EDISONDA 2016
WHAT IS TAURON?
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13 © EDISONDA 2016
WHAT IS TAURON?
13 SUBSIDIARIES WITH VERY DIFFERENT FUNCTIONS
30 000 WORKERS, FROM MINERS TO CUSTOMER SUPPORT
SOME INTRANETS OR INTRANET-LIKE SOLUTIONS IN-PLACE
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GO BEYOND EXPECTATIONS
1. Present how to think about UX project.
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GO BEYOND EXPECTATIONS
1. Present how to think about UX project.
2. Project is a story – present it as such.
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GO BEYOND EXPECTATIONS
1. Present how to think about UX project.
2. Project is a story – present it as such.
3. Be a little different.
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OFFER MORE THAN YOU’RE ASKED FOR
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WHY?
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GROUP SUBSIDIARY
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25 INTERNAL PR MOVIES 20 SCREENCASTS „MAKING OF” MOVIE
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OFFER MORE THAN YOU’RE ASKED FOR
1. Don’t question client’s presumptions, tactfully challenge.
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OFFER MORE THAN YOU’RE ASKED FOR
1. Don’t question client’s presumptions, tactfully challenge.
2. Offer an outside perspective.
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OFFER MORE THAN YOU’RE ASKED FOR
1. Don’t question client’s presumptions, tactfully challenge.
2. Offer an outside perspective.
3. Be „Socratic”.
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SHOW STRENGTH OF SIMPLICITY
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http://blog.sqlauthority.com/tag/sql-statistics/, http://www.upcindex.com/9780470185483
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http://www.progarmentusa.com/META-1963-Mens-Lab-Coat-p/1963.htm,
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http://www.huffingtonpost.com/dr-boxer-wachler/give-thanks-for-your-eyes_b_6142554.html
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http://abcnews.go.com/Lifestyle/years-off-ears-eartox/story?id=25128185
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OBSERVE AND LISTEN
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BE CURIOUS
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_01_NEW_NEW _03_THISONE _130313_150313 _THISONEFORSURE
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SHOW STRENGTH OF SIMPLICITY
1. The simplest methods can bring most valuable results.
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SHOW STRENGTH OF SIMPLICITY
1. The simplest methods can bring most valuable results.
2. Try to approach those „actually working”.
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SHOW STRENGTH OF SIMPLICITY
1. The simplest methods can bring most valuable results.
2. Try to approach those „actually working”.
3. Having a bigger picture in mind, hunt for details.
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53 © EDISONDA 2016
NEW EMPLOYEE
TEAM UP AND EDUCATE
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WHAT IS UAM?
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TEAM UP AND EDUCATE
1. Engage your client, don’t do things in isolation.
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TEAM UP AND EDUCATE
1. Engage your client, don’t do things in isolation.
2. Consider your client not as a mandator, but user/stakeholder.
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TEAM UP AND EDUCATE
1. Engage your client, don’t do things in isolation.
2. Consider your client not as a mandator, but user/stakeholder.
3. Show clear link between analysis/research and design.
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ONE SMALL STEP..
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THANK YOU
@MACIEJPLONKA