Achieving Measurable Collective Impact with Results-Based Accountability - Common Agenda

FPSI/RLG 1

Achieving Measurable Collective Impact with Results-Based Accountability™

Building Results-based Organizations and Community Partnerships

Deitre Epps, Partner

Results Leadership Group www.resultsleadership.org

MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES

Today�s Objectives

By the end of the webinar, participants will:

!  Deepen their understanding of Results-Based Accountability and its

application to Collective Impact

!  Understand how RBA can be applied to the common agenda

!  Understand how they can join a Community of Practice to increase

measurable Collective Impact with Results-Based Accountability

Today�s Objectives

Sharing My Experiences:

!  Community Leader working towards measurable community impact

!  Results-Based Facilitator of Community Partnerships in various sectors

!  Executive Coach (community and organization leaders)

!  Human Services Administration Consultant

– Building Results-Based Organizations

!  Program Evaluator

Five Conditions of Collective Impact !  A common agenda

!  Shared measurement systems

!  Mutually reinforcing activities

!  Continuous communication

!  A backbone support organization

G E T T I N G TO R E S U LT S

B U I L D I N G A P R O T O T Y P E F O R R E S U L T S - B A S E D A C C O U N TA B I L I T Y I N M A R Y L A N D

An excerpt from �Maryland�s 2001 Kids Count Factbook� published by Advocates for Children and Youth and the Annie E. Casey Foundation

FPSI/RLG 5 U N I V E R S I T Y O F M A R Y L A N D S C H O O L O F P U B L I C A F F A I R S B Y P H I L I P L . L E E

�We had not confronted

the fact that a system that

does not measure and

report whether its children

are entering school ready

to learn is inherently

unaccountable.�

Delegate Mark K. Shriver

Presiding Chair

Joint Committee on Children,

Youth and Families

�This joint budget hearing is unprecedented in Maryland and, as far as we can tell,

in this country. �

Sen. Barbara Hoffman, Chair, Senate Budget and

Tax Committee February 26, 2001

FPSI/RLG 6

Percent'of'Children'in'Maryland''Entering'School'Fully'Ready'

2002 2012

49%

82%

20,000$more$ch

ildren$fully$$r

eady$

regetting dy

Maryland Demographics Facts About Young Children

Population DataMD Department of Planning, 2010Estimated Children Age 4 72,898Children <5 (age 0-4) 364,488

School EnrollmentMSDE, School Year 2011-2012PreK Students 28,850 Kindergarten Gender

Full-Day Program 29.3% Male 51.7%Half-Day Program 70.7% Female 48.3%

Kindergarten Students 64,726 Kindergarten EthnicityAmerican Indian 0.4%

Kindergarteners by Subgroup Asian 5.9%Children with Disabilities 8.2% African American 32.7%

English Language Learners 14.9% Native Hawaiian/Pacific Islander 0.2%Free/Reduced Priced Meals 44.7% White 41.0%

Hispanic 15.5%Two or More Races 4.3%

regetting dySource: Maryland State Department of Education

•  82% of children entering kindergarten in school year 2012-2013 are fully school-ready, up from 49% in 2001-2002 – a 33-point or 67% improvement in overall school readiness.

Striking Overall Improvements MMSR, 2012-2013

Note: A “Trendline” denotes the overall upward progression of Maryland’s full school readiness levels.

March 2013

Children Entering School Ready to Learn The 2012-2013 Maryland School Readiness Report

Maryland

regetting dy

FPSI/RLG 10

Story behind the baseline

Partners (with a role to play in turning the curve)

What Works

Strategic Action Plan (with Budget)

Result:

Indicator Baseline

How are we doing?

Why?

Help?

Options?

Propose to do?

Turn-the-Curve Thinking™: Talk to Action


Two$Key$Principles$of$$$$$$$$$$$$$$$$$Results4Based$Accountability$$

1. Starting with ends, working backwards to means

2. Data-driven, transparent decision making

Distinguishing �Ends�

FPSI/RLG 12

about the well-being of CLIENT POPULATIONS

about the well-being of WHOLE POPULATIONS

Population Accountability

Performance Accountability

For Communities – Cities – Counties – States - Nations

For Programs – Agencies – and Service Systems

FPSI/RLG 13

DEFINITIONS RESULT/OUTCOME

INDICATOR

PERFORMANCE MEASURE

All North Carolinians are Healthy

Obesity rate

1. How much did we do? 2. How well did we do it? 3. Is anyone better off?

A condition of well-being for children, adults, families or communities.

A measure which helps quantify the achievement of a result.

A measure of how well a program, organization or service system is working.

= Client results / outcomes

POPU

LATI

ON

A

CC

OU

NTA

BIL

ITY

PER

FOR

MA

NC

E

AC

CO

UN

TAB

ILIT

Y

Three types:

Language Discipline [ ]

Results Statement

Population + Geographic Region + State of Well-being $

$$$$

FPSI/RLG 14 MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES

Results Statement

All Baltimore City Children Enter Kindergarten

Ready to Learn !$$$$


Bal9more�s'Five=Year'Ac9on'Plan'For'Achieving'School'Readiness'


Result:'All$children,$birth$through$age$five,$will$have$access$to$quality$to$early$care$and$educa@on$programs$that$meet$the$needs$of$families,$including$full4day$op@ons.$

Result:'Parents$of$young$children$will$succeed$in$their$role$as$their$child’s$first$teacher.$$$

Result:'All$early$care$and$educa@on$staff$will$be$appropriately$trained$in$promo@ng$and$understanding$school$readiness.$$

Result:'All$Bal@more$ci@zens$will$understand$the$value$of$quality$early$care$and$educa@on$as$the$means$to$achieve$school$readiness.$$

Partners:$Bal@more$City$Health$Department,$Social$Services,$Public$School$Systems,$United$Way,$Head$Start$and$other$local$nonprofits$represen@ng$faith4based$communi@es,$out4of4

school$@me$organiza@ons,$and$family$services.$

B�More'(Bal9more)'for'Healthy'Babies'


Partner'Overview:'Amerigroup$*$Bal@more$City$Health$Department$*$Bal@more$Medical$System$*$Center$for$Infant$and$Child$Loss$*$Family$League$of$Bal@more$City,$Inc.$*$HealthCare$Access$Maryland,$Inc.$*$Healthy$Start$*$Johns$Hopkins$Bayview$Medical$Center$*$Johns$Hopkins$Hospital$*$Johns$Hopkins$School$of$Nursing$*$Medstar$Harbor$Hospital$*$Mercy$Medical$Center$*$New$Vision$House$of$Hope$*$Priority$Partners$*$Roberta's$House$*$Sinai$Hospital$*$Saint$Agnes$Hospital$*$University$of$Maryland$School$of$Medicine$*$University$of$Maryland$School$of$Social$Work$*$Women,$Infants,$and$Children$$

Strategy'Overview:'•  Data'collec9on'on$the$causes$of$fetal$and$infant$deaths$•  Case'review'on$the$causes$of$deaths$•  Community'ac9on'plans'are$developed$and$implemented$at$the$city$and$neighborhood$levels$$

Result:'All$babies$are$born$full$term$at$a$healthy$weight$and$ready$to$thrive$in$healthy$families.$$

FPSI/RLG 18

�The goal of all our United Way community impact efforts is to improve the lives of people in our communities.

The RBA process is a strategic, time-efficient, ongoing, easy to understand, and measureable way by which we can

ensure that the efforts we undertake to help people are

resulting in the outcomes we seek.�

Ted Granger, President United Way of Florida

FPSI/RLG 19

Population Examples$$

$

•  Residents$$•  Children$and$Youth$$$$•  All$families$(with$low$income)$•  Older$Adults$$•  People$

$


Geographic Scope Examples $

•  Neighborhood$$•  City$$•  Census$tract$$•  Congressional$district$$$$•  School$District$catchment$area$$$FPSI/RLG 21 MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES

Conditions of Well Being?$•  Healthy$$•  Stable$$$•  Economically$Secure$$•  Successful$in$School$$•  Strong$$


FPSI/RLG 23


Possible Result Statements •  All New York Children Enter Kindergarten Ready to Succeed •  Baltimore Babies are Born Healthy •  All Coachella Valley students are prepared for college,

career and life •  The Miami Gardens Community is Healthy and Active •  All Older Adults in Sarasota are Living with Dignity What results statement are you using for your collective impact work? �What should I do if we do not have a clear results statement that is known and used by the group?�

FPSI/RLG 24

Story behind the baseline

Partners (with a role to play in turning the curve)

What Works

Community Action Plan (with Budget)

Result:

Indicator Baseline

How are we doing?

Why?

Help?

Options?

Propose to do?

Turn-the-Curve Thinking™: Talk to Action


FPSI/RLG 25

All North Carolinians are Healthy

Community-Wide Strategy/Partners

Program Performance Measures (baselines)

END

M

EAN

S

Client outcomes END

? X


Performance Accountability

1.  Doing the right things?

2. Doing those things right?


Achieving �Collective Impact� with Results-Based Accountability™ By Deitre Epps Partner & Senior Consultant, Results Leadership Group

Five Conditions of Collective Impact !  A common agenda

!  Shared measurement systems

!  Mutually reinforcing activities

!  Continuous communication

!  A backbone support organization

Developing a Common Agenda for shared Population

Accountability$

$$$$


A Common Agenda? What is that?

!  Common Agenda

Coming together to collectively define

the problem and create a shared vision

to solve it

Collective Impact Forum

Common$Agenda:$Two$Applica@ons$$

1. Affirm an explicit results statement to express the desired condition of well-being for your community partnership�s work together

2. Co-develop a comprehensive action plan with community-wide strategies and partners to implement the plan

FPSI/RLG 31

San'Francisco'Department'of'Public'Health'='Popula9on'Health'Division'=''


Partner'Overview:'In$coordina@on$with$nonprofit$hospital$and$academic$partners,$the$health$department$engaged$in$a$144month$community$health$assessment$process.$Serving$California’s$only$consolidated$city$and$county$–$as$well$as$a$diverse$popula@on$of$805,235$residents$–$the$department$and$our$partners$strove$to$foster$a$community4driven$and$transparent$CHA$aligned$with$community$values.$$

Strategy'Overview:'•  To$facilitate$alignment'of$San$Francisco’s$priori@es,$resources,$and$ac@ons$to$improve$health$and$well4$

being.$$•  To$ensure$that$health'equity'is$addressed$throughout$program$planning$and$service$delivery.$$•  To$promote$community'connec9ons'that$support$health$and$well4being.$$

Popula9on:'San$Francisco’s$vulnerable$popula@on$Result:'San$Franciscans$have$op@mal$health$and$wellness$at$every$stage$of$life.$


$$$$



Moving Toward Measurable Collective Impact with Common Agendas


Possible Challenges in Developing Common Agenda

"  One organization sets the result and is perceived as the �owner� of the result

"  The community�s story behind the data is developed by one organization, and the plan includes only strategies from that organization

"  Including the community resident voice in the development of the common agenda

" Others?

RLG/FPSI 36 MEASURABLE RESULTS FOR CLIENTS AND COMMUNITIES

Management, Budgeting & Strategic Planning

Management

Monthly or quarterly performance

assessment and action planning

using the framework steps.

Use framework /

steps at all levels of implementation in the

organization

RLG/FPSI 37

Budgeting

Use the Performance Report format for

budget submissions to present current

performance and what will be done next year to

improve.

Budget priorities informed by the Strategic Plan

Strategic Planning

Population Level Results & Indicators,

comprehensive strategy among and all stakeholders

(A Common Agenda)

Organization Level Organization Plan detailed

with comprehensive strategies and multi-year

priorities.


A Schematic for Results-Based Planning and Accountability (See Results Scorecard for web-based version) $

38

1. Community Result 2. Indicators 3. Story Behind the Baselines 4. Strategies Programs Program A Program B Program C

Local __________ Federal __________ Businesses _________ Civic __________ Non-profits _________

Program A

Performance Measures

Story Behind the Baselines

•  Action Plan & Budget


RLG 39

Mark Friedman, Founder of the Fiscal Policy Studies Institute and author of: Trying Hard Is Not Good Enough (Trafford, 2005) www.resultsaccountability.com; www.raguide.org

Kania, John, and Mark Kramer. �Collective Impact.� Stanford Social Innovation Review (2011)

http://ssireview.org/articles/entry/collective_impact/


Acknowledgement Portions of these materials draw upon the work of:

•  24day$conference$and$pre4conference$workshops$•  Join$some$of$the$world�s$leading$community4change$experts$$to$explore$the$concepts$of$Results$Based$Accountability$and$how$it$can$be$used$to$create$meaningful,$measurable$community$impact$

•  Interac@ve$workshops$and$training$sessions$

$$

June 1st – 3rd 2016 Baltimore, MD

$$$$$$$$$$Visit$www.MeasurableImpact2016.com$for$more$informa@on$

Community'of'Prac9ce'RBA'and'Collec9ve'Impact'


Interested in sharing an example of a success or

challenge while using RBA or in implementing collective impact to drive results?

Please e-mail Marcais Frazier at [email protected]

$

Next Webinar: Thursday, March 10th

1:00 – 2:30pm

RBA and implementation of a Shared Measurement System

$

$$


FPSI/RLG 43

Thank You! Deitre Epps

[email protected]

www.resultsleadership.org

Achieving Measurable Collective Impact with Results-Based Accountability - Common Agenda

Government & Nonprofit

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