Acevo midlands presentation
9
Patrick Nash, Chief Executive, Connect Assist Are you ready to respond? Service delivery in a cost constrained environment Midlands Forum Adapting to change: Keeping your organisation strong and sustainable Dec 2010
-
Upload
sophiegraham26 -
Category
Documents
-
view
364 -
download
0
description
Patrick Nash recent presentation from the ACEVO Midlands forum. Patrick comments on the funding crisis that charities are having to come to terms with.
Transcript of Acevo midlands presentation
Patrick Nash, Chief Executive, Connect Assist
Are you ready to respond?Service delivery in a cost constrained environment Midlands Forum
Adapting to change: Keeping your organisation strong and sustainable
Dec 2010
www.connectassist.co.uk
This textbox is formatted for a quote. Use a maximum of four lines of text. Do not re-size this box as the quote marks are grouped.
Key Question
2Service delivery in a cost constrained environment
Is your organisation ready to do more with less?
As services get cut there is more call on the services of the voluntary sector – the CABs and similar groups will be inundated at a time when they’re experiencing cuts themselves.Richard Caulfield, Chief Executive of Voluntary sector North West
www.connectassist.co.uk
Social Value
3Service delivery in a cost constrained environment
Social Enterprise Bill - Government suppliers will need to demonstrate:
Economic outcomes
Social outcomes
Environmental benefits
www.connectassist.co.uk
Three-fold pressures
4Service delivery in a cost constrained environment
Diminishing resources will result from:
Increased demand for services
Greater requirements to quantify social impact and value
Reduced funding
www.connectassist.co.uk
Opportunity
5Service delivery in a cost constrained environment
So, what is the opportunity
available to us?
www.connectassist.co.uk
Five lessons I’ve learnt
6Service delivery in a cost constrained environment
1 Online contact is not the poor relation
2 Excluding web contact excludes vulnerable people
3 You can build authentic relationships online
4 Output is meaningless, outcomes are essential
5 Efficient services will appeal to funders
www.connectassist.co.uk
Recap
7Service delivery in a cost constrained environment
1 2
3 4
Extend your channels of communication
Cut out unnecessary cost
Outsource some of your services to expert providers
Form commercial partnerships with others
www.connectassist.co.uk 8
Resources
Discussion paperAre you ready to respond? Measuring effectiveness
with technologyhttp://www.connectassist.co.uk/measuring-effective
ness
Case StudyA4ehttp://www.connectassist.co.uk/case-studies/a4e
Contact me [email protected] Tel: 01443 827 600
The developing role of the voluntary sector
www.connectassist.co.uk
www.connectassist.co.uk
9Service delivery in a cost constrained environment
