ACES Medical - How to choose a clearinghouse
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Transcript of ACES Medical - How to choose a clearinghouse
888-239-7941
HOW TO CHOOSE A
CLEARINGHOUSEBROUGHT TO YOU BY ACES MEDICAL
WWW.ACESMEDICAL.COM
888-239-7941
HOW TO CHOOSE A CLEARINGHOUSE
Payer List
• One of the most important factors is whether the clearinghouse’s payer list contains the insurances that you bill. A clearinghouse that operates nationally will most likely include all large insurance payers but may not include your regional payers.
Claims Software
• Talk to any potential vendors about the claims software that your medical practice is using. It is crucial that the two software platforms are compatible. Another important factor is the usability of the clearinghouse’s software.
WWW.ACESMEDICAL.COM
888-239-7941
HOW TO CHOOSE A CLEARINGHOUSE
Customer Support
• Waiting for a response from customer support can delay your claims submittal which then delays revenue. If possible, select a clearinghouse that has 24/7 support and guarantees a response time of 24 hours.
Scrubbing
• Not all clearinghouses scrub claims for CPT and diagnosis code errors, modifiers, policy numbers, patient information… express the desire for this service up front to eliminate any clearinghouses that do not offer these services.
WWW.ACESMEDICAL.COM
888-239-7941
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WWW.ACESMEDICAL.COM