April 2017

What is Skylight?

SkylightisanInterac(vePa(entCaresolu/onthat

deliversvaluableeduca&on,communica&on,andentertainmentthrough

thein-roomtelevision.

Theresultisimprovedquality,cost,andservice.

Slide Headline

Whileviewingtelevision,apushmessageissenttotheTV.“Understandingthesideeffectsofyourmedica/onsisimportant.Pleasewatchthis2minutevideonow.”

Relaying Medication Info – Patient Education

Slide Headline

Pa/entusesskylightforservicerequest:Insteadofcontac/nganurse,therequestissenttotheappropriatememberofthedepartment.

Redesigned Work Flow Improves Quality at the Bedside

PainManagementImprovesQuality&Service Through Skylight: •  Patients can provide feedback on how their pain is being controlled.

(Negative alert notifies director/supervisor for real-time service recovery) •  Watch relaxation videos to help with stress/anxiety •  Watch a Pain Management Video

Care Transition Communication

•  Pa/entswatchahospitalprovidedvideooncaretransi/on

•  Directcorrela/onbetweenanincreaseinthecaretransi/oncategoryontheHCAHPSsurveyandtheamountofpa/entswhowatchedthevideo.

Relaxation Video Content

•  Helppa/entswithpainmanagement,relievingstress/anxiety•  Musicavailabletolistentoandrelax

“TEACH ME” Patient Education

•  Pa/entscanhavevideosassignedtothembasedonadmiRngdiagnosis

•  Healthvideolibrarycontainshundredsofcondi/onspecificcontent.

Bed Turnover Workflow

•  Improves bed turnover •  Improves communication

between departments •  Improves throughput

Entertainment Options

•  Hollywood movies updated every quarter

•  Game options

Questions??