Ace Policy Wording-travel Insurance

download Ace Policy Wording-travel Insurance

of 44

  • date post

    03-Jun-2018
  • Category

    Documents

  • view

    216
  • download

    0

Embed Size (px)

Transcript of Ace Policy Wording-travel Insurance

  • 8/12/2019 Ace Policy Wording-travel Insurance

    1/44

    1 of 4010PDSACEBT01 ACE Business Travel Insurance Policy Wording & PDS

    Business TravelInsurance

    Policy Wording &Product Disclosure Statement (PDS)

  • 8/12/2019 Ace Policy Wording-travel Insurance

    2/44

    2 of 4010PDSACEBT01 ACE Business Travel Insurance Policy Wording & PDS

    ABOUT ACE

    ACE Insurance in Australia is a member of the ACE Group of Companies, a globalleader in insurance and reinsurance. With a history dating back to 1792, the ACEGroup conducts its business on a worldwide basis with operating subsidiaries inmore than 50 countries and a strong presence in Asia Pacic.

    ACE has a wealth of on-the-ground expertise backed by the organisations globalreach and breadth of resources. Operating in Australia for over 50 years, ACEprovides specialised and customised coverages including Marine, Property, Liability,Energy, Professional Indemnity, Directors and Ofcers, Financial Institutions, Utilitiesand Accident & Health. ACE delivers this wide range of quality risk managementproducts backed by exceptional service to its broad client base. It is a majorsupplier of insurance protection to many of the countrys largest companies.

  • 8/12/2019 Ace Policy Wording-travel Insurance

    3/44

    CONTENTS

    IMPORTANT INFORMATION About this Business Travel Insurance PDS

    About the InsurerSummary of Insurance

    The nature of a Covered Persons right to access cover under the Policy and when it starts and ends Our agreement with the Policyholder (the Policy) Cooling Off and Cancellation Rights Renewal procedure Privacy Statement Dispute Resolution Premium Financial Claims Scheme and Compensation Arrangements Updating this PDS

    How to Contact Us

    GENERAL DEFINITIONS UNDER THE POLICY

    SECTION 1 - PERSONAL ACCIDENT & SICKNESS

    SECTION 2 - KIDNAP & RANSOM/EXTORTION COVER

    SECTION 3 - HIJACK & DETENTION

    SECTION 4 - MEDICAL & ADDITIONAL EXPENSES & CANCELLATION & CURTAILMENT EXPENSES

    SECTION 5 - ACE ASSISTANCE

    SECTION 6 - LOSS OF DEPOSITS

    SECTION 7 BAGGAGE/BUSINESS PROPERTY, ELECTRONIC EQUIPMENT, DEPRIVATION OF BAGGMONEY/TRAVEL DOCUMENTS

    SECTION 8 - ALTERNATIVE EMPLOYEE/RESUMPTION OF ASSIGNMENT EXPENSES

    SECTION 9 - PERSONAL LIABILITY

    SECTION 10 - RENTAL VEHICLE EXCESS WAIVER

    SECTION 11 - EXTRA TERRITORIAL WORKERS COMPENSATION

    SECTION 12 - MISSED TRANSPORT CONNECTION

    SECTION 13 OVERBOOKED FLIGHT

    SECTION 14 POLITICAL & NATURAL DISASTER EVACUATION

    SECTION 15 SEARCH & RESCUE EXPENSES

    GENERAL EXCLUSIONS APPLICABLE TO THE POLICY

    GENERAL PROVISIONS APPLICABLE TO THE POLICY

    11

    11333334445

    56

    8

    17

    19

    20

    22

    23

    24

    28

    29

    30

    32

    33

    34

    35

    3637

    39

  • 8/12/2019 Ace Policy Wording-travel Insurance

    4/44

    1 of 4010PDSACEBT01 ACE Business Travel Insurance Policy Wording & PDS

    IMPORTANT INFORMATION

    1 About this Business Travel Insurance PDS This PDS contains important information about this insurance to assist in the making of a decision in

    relation to it.

    General Advice Any general advice that may be contained within this PDS or accompanying material does not take into

    account anyones individual objectives, nancial situation or needs. Such matters should be consideredin determining the appropriateness of this product. Consideration also needs to be given to whether thelimits, type and level of cover are appropriate.

    Preparation Date This PDS was prepared on May 7, 2010. Other documents may form part of Our PDS and if they do, We

    will tell the Policyholder in the relevant document.

    2. About the Insurer ACE Insurance Limited (ABN 23 001 642 020, AFS Licence No. 239687) (ACE) is the insurer/issuerof this product. In this PDS, We, Us, Our means ACE Insurance Limited. Our contact details are:

    28-34 OConnell Street SYDNEY NSW 2000

    Telephone: 1800 815 675Facsimile: (02) 9335 3467 Email: A&HUWSupportunit.AU@acegroup.com

    3. Summary of Insurance The following provides a general summary of the covers contained in this PDS and their purpose. The

    covers are provided only if specied as applicable in the Schedule. Certain terms used in this summaryare dened in the Policy. Please refer to the relevant sections for these denitions.

    Section 1 - Personal Accident & Sickness We pay agreed lump sums or weekly benets if aCovered Person suffers from an Event included in the Table of Events as a result of a Bodily Injury orSickness. A number of additional benets may also be payable under the additional cover provided.

    Section 2 - Kidnap & Ransom/Extortion Cover We reimburse the Policyholder for certain Extortion/

    Ransom Monies and other amounts if a Covered Person is the subject of a covered Kidnapping orExtortion whilst on a Journey.

    Section 3 - Hijack & Detention We pay the Policyholder a daily agreed amount while a CoveredPerson is subject to a covered Hijack or Detention as a result of a Hijack for more than 12 hours whilston a Journey.

    Section 4 - Medical & Additional Expenses & Cancellation & Curtailment Expenses Wereimburse the Policyholder, the Covered Person or the Covered Persons estate for certain:

    medical and additional expenses if a Covered Person Accidentally dies or suffers a Bodily Injuryor Sickness whilst on a Journey;

    additional or forfeited travel, hotel or out-of-pocket expenses as a result of the unexpectedAccidental Death, Serious Injury or Serious Sickness of certain specied persons associatedwith the Covered Person or any other unforeseen circumstances outside the control of thePolicyholder or the Covered Person.

    Section 5 - ACE Assistance ACE Assistance provides certain emergency assistance to a CoveredPerson whilst on a Journey.

    Section 6 - Loss of Deposits We reimburse the Policyholder or the Covered Person up to the amountspecied in the Schedule for:

    certain Travel and Accommodation Expenses paid in advance, lost as a result of coveredUnforeseen Circumstances;

    the retail price for any airline ticket or other Travel and Accomodation Expenses purchasedusing Frequent Flyer or similar reward points which is subsequently cancelled as a result of aUnforseen Circumstance, where the loss of points cannot be recovered from any other source.

  • 8/12/2019 Ace Policy Wording-travel Insurance

    5/44

    2 of 4010PDSACEBT01 ACE Business Travel Insurance Policy Wording & PDS

    Section 7 - Baggage/Business Property, Electronic Equipment, Deprivation of Baggage &Money/Travel Documents We indemnify the Policyholder or the Covered Person in respect ofcertain loss of, theft of or damage to certain Baggage/Business Property, Electronic Equipment orMoney/Travel Documents.

    Section 8 - Alternative Employee/Resumption of Assignment Expenses We pay the Policyholderfor certain Alternative Employee Expenses or Resumption of Assignment Expenses incurred as the directresult of a Covered Person dying or suffering a Serious Injury or Serious Sickness OR a claim beingadmitted under Cancellation/Curtailment Expenses in Section 4.

    Section 9 - Personal Liability We indemnify the Covered Person against certain damages theybecome legally liable to pay in respect of either bodily injury to any person or loss of or damage toproperty where the injury or damage is caused by an accident. We also pay certain approved legal costsand expenses.

    Section 10 - Rental Vehicle Excess Waiver We reimburse the Policyholder or the Covered Personfor the Rental Vehicle Excess of a Rental Vehicle payable because the vehicle is involved in an accidentwhilst under the control of the Covered Person or the vehicle is stolen or damaged.

    Section 11 - Extra Territorial Workers Compensation We indemnify the Policyholder for certainnon statutory workers compensation benets payable by it in the covered circumstances.

    Section 12 - Missed Transport Connection We pay the Policyholder or the Covered Person certainreasonable extra expenses to enable the Covered Person to use alternative scheduled public transportservices and arrive at their destination on time if the Covered Person has missed a transport connectionin specied circumstances.

    Section 13 - Overbooked Flight We pay certain costs and expenses incurred by the CoveredPerson if whilst on a Journey the Covered Person is denied boarding on a conrmed scheduled ightdue to overbooking and no alternative transport is made available within eight (8) hours of the scheduleddeparture.

    Section 14 - Political & Natural Disaster Evacuation We pay certain costs of the Covered

    Persons return to their Country of Residence or the nearest place of safety and certain reasonableaccommodation costs if the Covered Person is unable to return to their Country of Residence, as a resultof a covered evacuation or if a major natural disaster has occurred in the country the Covered Person isin, necessitating their immediate evacuation in order to avoid risk of personal bodily injury or sicknessto themselves.

    Section 15 - Search & Rescue Expenses We will reimburse the Policyholder up to $20,000 perCovered Person, up to a maximum of $100,000 per any one (1) Period of Insurance, in respect ofcertain costs incurred by a recognised rescue provider or the police authorites if whilst on a Journeyoutside Australia, a Covered Person is reported missing and it becomes necessary for the rescueprovider or police authorities to instigate a search and rescue operation.

    All of the above covers are subject to certain terms, cond