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Transcript of Accounting, Information Technology, and Business Solutions Irwin/McGraw-Hill Chapter 1 The Nature of...
Accounting, Information Technology, and Business Solutions
Irwin/McGraw-Hill
Chapter 1
The Nature of Accounting and
Information Technology
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Objectives
Describe how organizations create value for their customers
Describe the historical
relationship between accounting
and IT professionals
Describe three ways that accounting professionals can increase their value
Identify the justifications / reasons for changing the nature of accounting and how the use of information technology (IT) can enable such change
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
INTRODUCTION The world is changing faster than ever before The accounting profession is in a mode of serious
introspection Examine criticisms about the profession Challenge ourselves to improve the quality of
information products and services Become an active participant in the evolution of
accounting information systems Propose a different philosophy underlying the design,
use, and evaluation of accounting information systems
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
The Accountant Close your eyes and create a mental picture of an accountant. Do you see a drudge or professional?
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Definitions of Accounting
“The process of identifying, measuring, and communicating economic information to permit informed judgements and decisions by users of the information.”
—American Accounting Association (AAA)
“A service activity whose function is to provide quantitative information, primarily financial in nature, about economic entities that is intended to be useful in making economic decisions.”
—American Institute of Certified Public Accountants (AICPA)
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
The Changing World
“IT is changing everything” Accounting Educators must invent the third wave accounting
paradigm and produce graduates who can function effectively in the third wave organizations they will be joining
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Current Business Environment A very competitive, changing environment in which
companies that add the most value and respond quickly succeed.
Information is becoming one of anorganization’s most important resources.
Advances in information technology have been muchmore rapid than in any other industry.
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
A Changing World Al Pipkin, controller for Coors Brewing Company, observes
that IT is:
. . . bringing about a total transformation of the controller’s [accounting] staff, and a re‑definition of the overall financial system. Technology is changing the culture of the controller’s organization just as it is impacting the entire business. In the 21st century, there will be fewer accountants on the controller’s staff, but they will perform in totally new and exciting ways.
ControllerThe individual or function responsible for using, designing, and evaluating an organizations financial information system. The controller is typically an accounting executive responsible for developing and maintaining an organizations financial records.
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
MarginMargin ValueValue -- CostCost
The Nature and Purpose of an Organization: Creating Value
Michael Porter, Competitive Advantage: Everything an organization does should contribute to value for its customers. Creating value, incurs costs for the organization
For-profit organizations try to maximize their margins. Not-for-profit organizations, such as charitable or governmental entities, seek to maximize the goods and services they provide with the resources (funds) they receive.
==
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Key Elements of the Value Chain Value chain: a sequence of activities that creates a
good or service, in which each step of the sequence adds something the customer values to the product. A value chain includes: Input activities: product design, process design,
purchasing, receiving, hiring, training Processing activities: making, moving, storing, inspecting Output activities: selling, shipping, service Administrative activities: personnel, finance, legal,
accounting, research
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Measuring Value
What the customer
wants
What the customer
wants
What the customer is promised
What the customer is promised
What the customer is
given
What the customer is
given
The Service Gap The Quality Gap
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Creating Value Organizations create value by
developing and providing the goods and services customers desire.
Goods and services are provided through a series of business processes.
A business process is a series of activities that accomplishes a business objective.
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
•
Types of Business Procedures Acquisition/Payment Processes - acquiring,
maintaining, and paying for resources needed by the organization (e.g. human resources, financing, property, plant, equipment, materials and supplies) to provide goods and services.
Conversion Process - converting the acquired resources into goods and services for customers.
Sales/Collection Process - delivering goods and services to customers and collecting payment.
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
ORGANIZATION
Conversion
Process
Customers
ProvidesFinished
Goods and Services to Customers
Sales/Collection
Process
Goods and services forcustomers
Payment for Goods and
services
Exhibit 1-1 Types of Business Processes
Suppliers
Acquisition, Payment Process
Provides input
resources to the
organization
Requestedinput
resources
Payment for input
resources
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Exhibit 1-2 Management Activities
PlanPlan
EvaluateEvaluate ExecuteExecute
ControlControl
InformationSystem
InformationSystem
Planning requires leaders to define the business objectives, to prioritize business processes, and to provide a blueprint for achieving the objectives. They must identify opportunities available to the organization as well as assess the risk associated with each opportunity.
Control is exercised by reviewing the results of an activity or an entire business process to see if they are consistent with expectations. The review may cause a change in expectations or a change in the way an activity or a process is performed to bring the actual results in line with expectations.
Periodically, managers evaluate the operating results to see if the business processes are achieving the organization's objectives. The results of the evaluation are used to modify the plans, objective, or expectations.
Managers execute their plan by dividing business processes into smaller activities, assigning people to perform each activity, and motivating them to do a good job. A clearly defined plan increases the likelihood of proper execution
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Information Processes Are shaped by an organization’s business and
management processes.
Include recording data that describes business processes
Maintain up-to-date data about an organization.
Report useful information.
Information processes must change in response to changes in business and management processes.
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Information System
Businessevent data
1.0
Capture andrecordprocess
Internal events
External events
2.0
Maintainprocess
External events
Internal events
Bus
ines
s P
roce
sses
3.0
Reportprocess
Financial statements
Financial statements
Reports Reports
Management
Investors/Users
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Exhibit 1-3 The Information System and Information Processes
Business Processes
Information System
CaptureBusiness
Data
MaintainBusiness
Data
Primary Information Processes
ReportUseful
Information
Management
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Information Processes are shaped by an organization’s business and
management processes include recording data that describes the business
processes, maintaining the data about an organization up-to-date, reporting useful information
as business and management processes change so must its information processes
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Exhibit 1-4 Relationship between Business Processes, Information Processes and Management Activities
Management Activities
Management Activities
Plan
Execute
Control
Evaluate
BusinessProcesses
Acq./Pmt.Process
ConversionProcess
Sell/CollectProcess
MaintainData
MaintainData
Information System
Manage Business Processes
Manage Business Processes
CaptureData Provide
Reports
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
User managementUser management
CompletenessAccuracyAuthorizationSecurity
CompletenessAccuracyAuthorizationSecurity
ProvideProvide
IS PoliciesIS Policies
Senior ManagementSenior Management
Assign ResponsibilitiesAssign Responsibilities
IS Development PlansIS Development Plans
MonitorMonitor
Management Roles
IS ManagementIS Management
IS CapabilitiesIS Capabilities
ProvideProvide
Implement
InformationInformation Information ProcessingInformation Processing Information UseInformation Use
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
The Calls for Change “The world that is fast emerging from the clash of
new values and technologies, new geopolitical relationships, new life-styles and modes of communication, demands wholly new ideas and analogies, classifications and concepts.” Alvin Tofler
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
The Call for Change Many organizations are reconsidering how they
operate and create value. Some organizations are implementing change by
reengineering business processes The accounting profession must
reinvent how information is gathered, stored and provided to users or be replaced by a new yet to emerge profession.
The profession can not continue to rely on audit and tax services
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
The Call for Change Many information customers are dissatisfied with the
quality and timeliness of information provided by our accounting systems:—Result is…. managers take matters into
their own hands real time access to
corporate databases has reduced the relevance of compressed FinancialStatements
an expectations gap
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Primary Functions of Accounting Recording data about business transactions. In the Egyptian era they used
a quill pen to record the data and stored it on papyrus scrolls. Today we might use a bar code and scan data into a computer system and store it on a magnetic disk.
Summarizing results of business activity into useful reports. The balance sheet and income statement have been standard reports for many years. More recently we added a statement of cash flows. However, managers in today's environment demand more detailed reports like sales by district or sales by product type.
Providing assurances that the business is operating as intended and that the assets of the organization are protected. All parties to a business event have looked to accountants to provide assurance that the transaction is properly handled, accurately recorded, and accurately reported. Throughout most of this century the assurance has been based on a system of internal controls and an audit of the published financial statements.
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Accounting Information System The accounting information system has traditionally captured
and stored data about a selected subset of business events, namely activities that meet the definition of an accounting transaction—events that change the composition of the company's assets, liabilities, or owner's equity .
Could we modify the set of business events and capture data about a broader set of business events than "accounting transactions?" Sure!
Do we want to broaden the set of business events? Maybe, depending on the type of information our information customers need to make good decisions.
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
The Accountant’s Roles
Accountant as user
Accountant as system designer
assesses users’ information needs defines content and format of output reports specifies sources of data selects appropriate accounting rules determines controls
Accountant as system auditor
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
AICPA’s CPA Vision Project The objective is to create a comprehensive and
integrated vision of the profession's future that will: Build awareness of future opportunities and challenges for
all segments of the profession. Lead the profession as it navigates the changing demands of
the marketplace. Draw together the profession to create a vibrant and viable
future. Leverage the CPA's core competencies and values. Guide current and future
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
AICPA: Values and Skills Continuing education and
lifelong learning
Competence
Integrity
Attunement with broad business issues
Objectivity
Communication skills
Strategic and critical thinking skills
Focus on clients and markets
Ability to interpret converging information
Technological adeptness
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Assurance: reliability of information and systems.
Technology: systems analysis, information management, and system security.
Management consulting: advice to organizations on management and performance improvements.
Financial planning: advice in broad financial planning areas.
International: services for cross-border tax planning, multinational mergers and joint ventures, etc.
Future success relies on public perceptions of PAs' roles and abilities.
PAs must be market driven, and not depend on regulations to keep them in business.
The market demands less auditing and accounting, and more value-added consulting services.
Specialization is critical for the future survival of the PA profession.
The marketplace demands that PAs be conversant with global business practices and strategies.
Top 5 Service and Delivery Issues
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Accounting Quotes “Accounting as a discipline is the focus of constructive debate
and intensive rethinking caused by economic and technological change, and one that will continue to evolve in the future.”
—Accounting Education Change Commission (AECC)
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Accounting Quotes “The globalization of the economy, the explosion of
technology, the complexity of business transactions and other forces have thrust the financial system into a new age. As the pace of economic change accelerates, so does the need for reliable and relevant information…”
“To stay the best, our financial reporting system must be as dynamic as the financial markets themselves…”
“Financial reporting is without value if the user does not perceive it to be sound.”
—American Institute of Certified Public Accountants (AICPA)
Two information systems that businesses now run side by side - computer based data processing and the accounting system - increasingly overlap. They also increasingly come up with what look like conflicting - or at least incompatible - data about the same event; for the two look at the same event quite differently.
Until now, this has created little confusion. Companies tended to pay attention to what their accountants told them and to disregard the data of their information system, at least for top management. But this is changing as computer literate executives are moving into decision making positions. P. Drucker
Information System Overlap
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
React to change Ways to react to calls for change:
resist change - be pulled respond to events as they occur - follow be at the forefront of change - lead
if change is not understood and adapted, our ability to provide valued services will lessen
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Adding Value How can accountants further add value?? What are the opportunities in the information age??
Provide useful information for decision makers who are responsible for planning, executing, or evaluating activities of an organization
Help embed information processes into business processes Help management define business rules or policies that
shape the nature of its business processes
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Solving Business Problems When you begin to think about solving business
problems, you begin to: Consider strategy, business processes, organization
structures, measurements, and IT. They are all important. Make sure each proposed solution is aligned with an
organization’s business processes. Encourage continuous organization learning and real-time
adaptation to a complex and ever changing world.
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Culture and Environment Solution 3
Culture and Environment Solution 2
Culture and Environment Solution 1
Solving Business Problems: A Framework
Accounting andother measurements
Businessprocesses/
events
People and structures
Information technology
Strategy
Consider strategy, business processes,
organization structures,
measurements, and IT. They are all important
Encourage continuous organization learning
and real-time adaptation to a
complex and ever changing world
Make sure each proposed solution is
aligned with an organization’s
business processes.
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
ORGANIZATION ACCOUNTING AIS
Involved inprofit ornot-for-profitactivitiesto producevalued goodsor servicesfor customers
Organization support function:Delivers informationproducts to help information customersplan, evaluate, and control the execution of business activities
The structureused to store,produce, andreport theaccountinginformationproducts
Organizations, Accounting, and AIS
TopManagement
MiddleManagement
Operations Management
Operations Personnel
TopManagement
MiddleManagement
Operations Management
Operations Personnel
Customers
Suppliers
Stakeholders
TopManagement
MiddleManagement
Operations Management
Operations Personnel
Day-to-Day Operations Information
Customers
Suppliers
Stakeholders
Performance Inform
ation
Bud
get I
nfor
mat
ion
and
Inst
ruct
ions
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
What is a System? Natural systems / Artificial Systems Elements of a System
Multiple Components Relatedness System vs. Sub-System Purpose System Decomposition System Interdependency
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Primary Systems of an Automobile
FuelSystem
PropulsionSystem
BrakeSystem
ElectricalSystem
Automobile
Carburetor
Fuel Pump
Fuel Tank
Wheels
Rear Axle
Transmission
Engine
Disk
Brake Lines
Master Cylinder
Brake Pedal
Battery
Radio
Ignition
LIghts
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Framework for Information Systems
Information System (IS)Information System (IS)
Accounting Accounting Information Information
System System (AIS)(AIS)
Management Management Information System Information System
(MIS)(MIS)
The information system is the set of formal procedures by which data are collected, processed into information and distributed to users.
A transaction is an event that affects or is of interest to the organization and that is processed by its information system as a unit of work
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Accounting Information Systems Fixed Asset System (FAS) General Ledger/ Financial Reporting System
(GL/FRS) Transaction Processing System (TPS)
Expenditure Cycle Conversion Cycle Revenue Cycle
Management Reporting System (MRS)
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Management Information System Financial Management Systems Marketing Systems Production Systems Human Resource Systems Decision Support Systems
(DSS) and Expert Systems (ES)
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
MIS
Financial Management Systems Marketing Systems Production Systems Human Resource Systems Decision Support Systems
(DSS) and Expert Systems (ES)
Portfolio ManagementCapital Budgeting
New Product developmentMarket Analysis
Production PlanningJob Scheduling
Job Skill TrackingEmployee Benefits
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Accounting Information Systems
Expenditure Cycle Purchase systemCash Disbursement
systemPayroll Processing system
Conversion Cycle Cost Accounting SystemMaterials Requirements
PlanningRevenue Cycle Sales Processing System
Cash Receipts System
Expenditure Cycle Purchase systemCash Disbursement
systemPayroll Processing system
Conversion Cycle Cost Accounting SystemMaterials Requirements
PlanningRevenue Cycle Sales Processing System
Cash Receipts System
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
A General Model for AISThe External Environment
The Information System
Data Base Management System
Data Base Management System
DataCollection
DataCollection
DataProcessing
DataProcessing
InformationGeneration
InformationGeneration
External Sources of Data
ExternalEndUsers
Internal Sources
of Data
InternalEndUsers
The Business Organization
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Database Management System Data Attributes Records Files Data Base
Management Tasks Storage Retrieval Deletion
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Information Generation Relevance Timeliness Accuracy Completeness Summarization
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Attributes of Information Systems Efficiency Effectiveness Flexibility
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Acquisition of Information Systems Systems Development Life Cycle Turnkey systems Backbone systems Vendor-Supported Systems
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Organization structure Responsibility, Authority and Accountability Business Segments Functional Segmentation The Accounting Function The Computer Services Function
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Business Segments Geographic Product Lines Business Functions
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Functional Segmentation
Material Management Purchasing / Receiving / Stores
Production Manufacturing Support - Production Planning, Quality
control, Maintenance Marketing Distribution Personnel Finance Information -
Accounting /Computer Services
Materials
Labour
Capital
Information
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
The Accounting Function Accounting captures and records in the database the
financial effects of the firm’s transactions Accounting function distributes transaction
information to operation personnel to coordinate many of their key tasks
The value of information
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
Accounting Independence Internal Control Separation of:
record keeping asset custody functional authority
Flows of resources between functional areas
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The Computer Services Function Centralized Data Processing
Data base Administration Data Processing
– data control
– data conversion
– computer operations
– data library
Systems development and maintenance
Distributed Data Processing
Irwin/McGraw-Hill The McGraw-Hill Companies, Inc., 2000
• Accounting systems are based on pre-computer thinking. (Robert Mednick)
• Information customers are dissatisfied with the timeliness and quality of information. (R. Green & K Barrett)
• Traditional financial statements are extremely compressed and not released in a timely manner. (R. K. Elliott)
Status of Accounting IS