ACCOUNTING FAQ’S...ACCOUNTING FAQ’S page 2 NEED ASSISTANCE? CONTACT TIPS 866-839-8477 Q. Do I...
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https://www.tips-usa.com/assets/documents/doc/Ionwave_User_Guide_Submitting_RFP.pdf ACCOUNTING FAQ’S V.06.19 Q. Do I have to report sales monthly? A. You report and pay TIPS when you receive payment from the Member. Q. Do I have to report sales if I have no sales for the month? A. No, you do not have to report, nor do you need to send us an email reporting zero sales. Q. How can I report my sales? A. There are two different routes to report sales: 1. Login to the TIPS Vendor Portal PO’s & Payments tab a. If paying PO in full, use STANDARD PAYMENT b. If authorized to make partial payments or paying on a blanket/open PO, use PARTIAL PAYMENT 2. Automated Vendors - fill out required template Q. What address do I send the check and statement to? A. 4845 US Hwy 271 N. Pittsburg, Texas 75686 Q. What Admin Fee do I pay? A. You may refer to your contract on your profile page of the TIPS website if you are not sure of the amount. Please note that all admin fees vary by contract. If you are unsure, please contact [email protected] . The Admin Fee is not assessed on shipping, taxes or bonds. Q. What if I see a discrepancy in my statement? A. Contact TIPS Accounting at [email protected] or 866-839-8477. Have ready PO # & check # that was sent. Q. Can we send TIPS electronic payments? A. No, not at this time. NEED ASSISTANCE? CONTACT TIPS 866-839-8477 [email protected] [email protected]
Transcript of ACCOUNTING FAQ’S...ACCOUNTING FAQ’S page 2 NEED ASSISTANCE? CONTACT TIPS 866-839-8477 Q. Do I...
https://www.tips-usa.com/assets/documents/doc/Ionwave_User_Guide_Submitting_RFP.pdf
ACCOUNTING FAQ’SV.06.19
Q. Do I have to report sales monthly? A. You report and pay TIPS when you receive payment from the Member.
Q. Do I have to report sales if I have no sales for the month? A. No, you do not have to report, nor do you need to send us an email reporting zero sales.
Q. How can I report my sales? A. There are two different routes to report sales: 1. Login to the TIPS Vendor Portal PO’s & Payments tab a. If paying PO in full, use STANDARD PAYMENT b. If authorized to make partial payments or paying on a blanket/open PO, use PARTIAL PAYMENT 2. Automated Vendors - fill out required template
Q. What address do I send the check and statement to? A. 4845 US Hwy 271 N. Pittsburg, Texas 75686
Q. What Admin Fee do I pay? A. You may refer to your contract on your profile page of the TIPS website if you are not sure of the amount. Please note that all admin fees vary by contract. If you are unsure, please contact [email protected]. The Admin Fee is not assessed on shipping, taxes or bonds.
Q. What if I see a discrepancy in my statement? A. Contact TIPS Accounting at [email protected] or 866-839-8477. Have ready PO # & check # that was sent.
Q. Can we send TIPS electronic payments? A. No, not at this time.
NEED ASSISTANCE? CONTACT TIPS 866-839-8477
ACCOUNTING FAQ’Spage 2
NEED ASSISTANCE? CONTACT TIPS 866-839-8477
Q. Do I have to wait for a statement from TIPS before I submit my payment? A. No, we will send statements quarterly but at any time, you can prepare a payment report which serves as a statement in the Vendor Portal.
Q. Can I submit more than one Payment Report a month? A. Yes, you now have the option to create and send multiple Payment Reports a month if you need to.
Q. What if I need to print my Payment Report? A. After report is submitted, Payment Report will appear with date and show, “In Transit”. Click on PDF icon to download report. Browser will show report at the bottom left of screen.
Q. What if I have PO’s that are open but are not showing in the Vendor Portal or on my statement? A. This means the PO was never sent to TIPS by the Member or yourself. See page 7 of the user guide to add a PO, or send the PO to [email protected] and notate it as a “confirmation only”
Q. What if my PO amount shown in the Vendor Portal is different than the final amount? A. This could be because shipping, taxes, bonds were added. You can quickly edit the PO’ inside the Vendor Portal. See page 6 of the user guide.
Q. What do I send in with my check? A. This will depend on which reporting route was completed: 1. TIPS Vendor Portal - Send the Payment Report with the check. 2. Automated Vendors - Email Automated Template to [email protected]@tips-usa.com
[email protected]://www.tips-usa.com/assets/documents/docs/Vendor_Files/Vendor_Portal_User_Guide.pdf
https://www.tips-usa.com/assets/documents/docs/Vendor_Files/Vendor_Portal_User_Guide.pdf
https://www.tips-usa.com/assets/documents/docs/Vendor_Files/Vendor_Portal_User_Guide.pdf
