Accessing training benefits via CustomerSource, are you using these benefits?
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Accelerate Accessing and Using Your Training Benefits
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Have the administrator of your CustomerSource add you to CustomerSource first...by doing the following: To invite another user to CustomerSource, please follow these steps: 1. Sign in to CustomerSource. 2. Navigate to My Account | Our CustomerSource Accounts. 3. Click the Add New Professionals button. 4. Enter the required profile information. 5. Check the box at the bottom of the form to send invitation e-mail to this CustomerSource user to associate their Windows Live ID to this profile. 6. Click Save. If an individual in your organization didn’t receive the invitation e-mail to associate their Windows Live ID, review their profile again to verify that the e-mail address is correct. If you edit the e-mail address check the Send invitation e-mail to this CustomerSource user to associate their Windows Live™ ID to this profile option before saving the profile. This will generate another email invitation. If the individual has still not received their invitation have them check their junk mail folder. Once they receive the e-mail inviting them to CustomerSource they will be instructed to sign in to the Windows Live ID he/she would like to use, then click on the link within e-mail invitation.
Transcript of Accessing training benefits via CustomerSource, are you using these benefits?
AccelerateAccessing and UsingYour Training Benefits
Support and Service Plans for Microsoft Dynamics
Customer Service Plans for Microsoft Dynamics
Business Ready Enhancement Plan Business Ready Advantage Plans (United States
and Canada Only) Business Ready Advantage Plus Plan (United
States and Canada Only) Microsoft Software Assurance with Microsoft
Dynamics CRM benefits Microsoft Dynamics Online Subscription (United
States and Canada Only) Microsoft Services Premier Support
Support and Service Plan Features at a glance
Training Benefits for Microsoft Dynamics
Product releases, service packs, hot fixes, and tax and regulatory updates
CustomerSource access Knowledge base Unlimited online training To compare support options please visit
http://www.microsoft.com/dynamics/en/us/service-plans.aspx
To compare available Microsoft Services Premier Support options please visit http://www.microsoft.com/microsoftservices/en/us/support_premier_compare.aspx
customerHow to utilize the new
Training Benefits
Learn how to Access Your Unlimited Online Training Benefits
1. Visit CustomerSource - https://mbs.microsoft.com/customersource/
2. Navigate on the left side to Training and Certification - https://mbs.microsoft.com/customersource/training
3. Find all of your training needs including:E-Learning, Classroom Training, Training Materials and Certifications, Learning Plans, Certification Exam Preparation Guides, Training Materials, Learning Snacks
demoCustomerSource Tour
CustomerSource Tour• Take this tour to learn how you can be
more productive with your Microsoft Dynamics solution by accessing the benefits of your service plan online, including unlimited online training, technical documentation, self-help tools, and much more!
• http://www.microsoft.com/Dynamics/demos/customersource/index.html
© 2009 Microsoft Corporation. All rights reserved. Microsoft, Microsoft Dynamics, the Microsoft Dynamics logo, and [list other trademarks] are trademarks of the Microsoft group of companies.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the
date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
