Accessible Visits Social Story: Visit 4 Basic

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© Hamilton Public Library 2013 Returning Items to the Hamilton Public Library Social Story www.hpl.ca

description

This presentation is designed to show groups with intellectual disabilities how to return items to the Hamilton Public Library

Transcript of Accessible Visits Social Story: Visit 4 Basic

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Returning Items to the Hamilton Public Library

Social Story

www.hpl.ca

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I have to return items to the library once I finish with them or

they are due back.

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There are a few different ways to return items to the library:

•Dropbox•Returns area inside the library

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Dropbox: The dropbox is located outside the library. Some libraries have more than one dropbox.

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A dropbox can be a slot in the outside wall of the library. It is labeled Returns.

To return an item to the library, I push it through the slot.

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A dropbox can also be a big metal box outside of the library.

To return an item to the library, I push it through the slot.

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Returns area inside the library: Library branches will let me return items inside the library during open

hours.

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Sometimes the returns area is a slot in a wall or on the side of the information desk.

It is always labeled Returns.

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Sometimes there is no returns slot. In libraries without a returns slot, I need to return my items by bringing them right to the information desk.

Library staff will check in my items.

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If my items are due but I want to keep them for a longer

amount of time, I can renew them.

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I cannot renew an item if someone else has placed it on hold or if it is

Express though.

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To renew at the self-check machines in the library, I need to place my library card so the barcode is under the red line.

Then, I enter my PIN which usually the last four numbers in my phone number.

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On the screen that displays my name, there is a button to Renew.

I press this button to renew my items.

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A list of my items will appear on the screen.

To renew everything, I press Renew All.

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If I only want to renew certain items, I need to press the box beside the item’s name and then press Renew.

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If my items renewed successfully, they will have a new due date.

I should check to make sure the renewal worked by looking at the

due dates.

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I can also renew over the phone.

I call the phone number at the top of my returns slip and follow the

instructions spoken to me.

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I can even call any library branch and renew by speaking to a staff

member.

I should always make sure to have my library card ready!

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I have now returned or renewed my library items!