Accessibility Advisory Committee Item D3 for November 12, 2013 … · 2014-06-20 · Meets...
26
Brampton Library Multi-Year Accessibility Plan 2012-2017 (7 Accessibility Advisory Committee CD ? I T B. 50 Presented by: Grace Hardie and Julie Muehlberg November 12, 2013 CD
Transcript of Accessibility Advisory Committee Item D3 for November 12, 2013 … · 2014-06-20 · Meets...
Bra
mp
ton
Lib
ra
ry
Mu
lti-
Yea
r A
cces
sib
ilit
y P
lan
20
12
-20
17
(7
Acc
essi
bil
ity
Ad
vis
ory
Co
mm
itte
e
CD
? I
T
B.
50
Pre
sen
ted
by:
Gra
ce H
ard
ie a
nd
Ju
lie
Mu
ehlb
erg
N
ov
em
ber
12
, 2
01
3
CD
Presen
tati
on
Overvie
w
AO
DA
an
d I
AS
R L
egis
lati
ve B
ack
gro
un
d
Bra
mp
ton
Lib
rary
Acc
essi
bili
ty M
ulti
-Yea
r D
raft
Pla
n
AO
DA
Co
mp
lian
ce a
nd
Ach
iev
emen
ts c
om
ple
ted
AO
DA
Co
mp
lian
ce a
nd
Ach
iev
emen
ts i
n p
rog
ress
C
7
Acc
essi
bil
ity
Mul
ti-Y
ear
Pla
n
1°
Nex
t S
tep
s
Qu
est
ion
s
i
AO
DA
an
d I
ASR
Leg
isla
tive
Ba
ckg
rou
nd
AO
DA
-A
cces
sib
ilit
y f
or
On
tari
an
s w
ith
D
isab
ilit
ies
Act
1.8
5 m
illi
on
peo
ple
wit
h d
isab
ilit
ies
\7
0>
IAS
R -
Inte
gra
ted
G
Acc
essi
bil
ity
Sta
nd
ard
s R
egu
lati
on
Mu
lti-
Yea
r A
cces
sib
ilit
y P
lan
Qu
esti
on
s
1.
Is t
he A
cces
sib
ilit
y M
ulti
-Yea
r P
lan
easy
to
rea
d a
nd
fo
llo
w?
2.
Do
es i
t p
rov
ide
the i
nfo
rmat
ion
yo
u w
ant
to k
no
w?
3.
Are
we
mo
vin
g i
n th
e r
igh
t d
irec
tio
n t
o m
eet
the
leg
isla
ted
req
uir
emen
ts t
o m
ake
ou
r se
rvic
es m
ore
X
7 accessib
le?
w
i
4.
Are
the
re a
ny a
ctio
ns m
issi
ng i
n th
e A
cces
sibi
lity
Mul
ti-~^
Y
ear
Pla
n
V
Bra
mp
ton
Lii
brar
y D
raft
20
12
-20
17
A
cces
sib
ilit
y M
ulti
-Yea
r P
lan
Bra
mpt
on L
ibra
ry a
ims
to b
eco
me
barr
ier
free
by
2025
th
rou
gh
ou
r A
cces
sibi
lity
Mul
ti-Y
ear
Pla
n
Thi
s in
clud
es c
ompl
ying
wit
h th
e fo
llow
ing
acce
ssib
ilit
y st
and
ard
s:
S C
ust
om
er
serv
ice
X7
S E
mpl
oym
ent
S D
esig
n of
Pub
lic S
pace
«
S In
form
ati
on
an
d C
om
mu
nic
ati
on
s
Pro
cu
rem
en
t
Bra
mp
ton
Lii
brar
y D
raft
20
12
-20
17
A
cces
sib
ilit
y M
ulti
-Yea
r P
lan
s M
eets
req
uir
emen
ts o
f b
oth
th
e
OD
A a
nd
AO
DA
S P
rov
ides
acce
ssib
ilit
y p
lan
nin
g
back
gro
un
d
s L
ists
AO
DA
co
mp
lian
ce t
o d
ate
C
7
^O
utl
ines 2
01
2 -
20
17
acti
on
ite
ms
i
AO
DA
Co
mp
lia
nce
to
Pa
te
s A
OD
A C
ust
om
er
Ser
vic
e S
tan
dard
Pol
icy
s A
OD
A C
ust
om
er
Ser
vic
e S
tan
dard
Tra
inin
g a
nd
Tra
ckin
g
s C
om
pli
ance
Rep
ort
Su
bm
it
v W
orkp
lace
Em
erg
ency
Res
po
nse
In
form
atio
n
•/ P
rocu
rem
en
t P
olic
y an
d P
roce
du
res
tt»
i
s A
ccessib
le S
elf
-Serv
ice K
iosk
s
S C
usto
mer
Feed
back
Fo
rms
S A
cces
sib
le F
orm
ats
and
Co
mm
un
icat
ion
Su
pp
ort
s (P
ub
lic)
s P
ub
lic
Lib
rary
</
Em
plo
ym
en
t
•
Acc
essi
bili
ty P
olic
y -
Pen
ding
Boa
rd A
ppro
va
(No
vem
ber
20
13
)
•
Acc
essi
bili
ty M
ulti
-Yea
r P
lan
-A
AC
Fee
db
ack
Pro
cess
(N
ov
emb
er 2
01
3)
•
IAS
R T
rain
ing
an
d T
rack
ing
-(N
ov
emb
er a
nd
Dec
emb
er
20
13
)
•
Acc
essi
ble
Web
site
an
d W
eb C
on
ten
t-(D
ecem
ber
20
13
)
•
Des
ign
of
Pub
lic
Sp
ace
-in
pro
gre
ss (
Dec
emb
er 2
01
6)
I
Acc
essi
bil
ity
Mul
ti-Y
ear
Pla
n Q
ues
tio
ns
1.
Is t
he
Acc
essi
bili
ty M
ulti
-Yea
r P
lan
easy
to
rea
d a
nd
fo
llo
w?
2.
Do
es i
t p
rov
ide
the i
nfo
rmat
ion
yo
u w
ant
to k
no
w?
3.
Are
we
mo
vin
g i
n th
e r
igh
t d
irec
tio
n t
o m
eet
the
(7le
gis
late
d r
equ
irem
ents
to
mak
e o
ur
serv
ices
mo
re
accessib
le?
4.
Are
th
ere
an
y a
ctio
ns
mis
sin
g i
n th
e A
cces
sibi
lity
M
ult
i-Y
ear
Pla
n
i
1.
C
oll
ect
an
d c
on
sid
er
feed
back
as
ap
pro
pri
ate
(7
2.
Fin
aliz
e th
e A
cces
sib
ilit
y M
ulti
-Yea
r P
lan
3.
Acc
essi
bil
ity
Pol
icy
Ap
pro
val
by
Bra
mp
ton
Lib
rary
Bo
ard
O
4
. C
om
ple
tio
n o
f tr
ain
ing
an
d t
rack
ing
5.
Acc
essi
ble
web
site
an
d w
eb c
on
ten
t-L
evel
A c
om
ple
tio
n
6.
AO
DA
co
mp
lian
ce r
epo
rt s
ub
mis
sio
n (
Dec
emb
er 3
1,
20
13
)
i
02>-U
c o
3
a
20
12
-2
01
7
Acc
essi
bil
ity
Mu
lti-
Yea
r P
lan
The
Int
egra
ted
Acc
essi
bilit
y S
tand
ards
Reg
ulat
ion
(IA
SR)
unde
r th
e A
cces
sibi
lity
for
Ont
aria
ns w
ith D
isab
ilit
ies
Act
(A
OD
A)
requ
ires
the
Bra
mpt
on L
ibra
ry to
dev
elop
a m
ulti-
year
pl
an e
very
five
(5)
yea
rs to
pre
vent
and
rem
ove
barr
iers
for
p
erso
ns
with
dis
abil
itie
s. E
very
fiv
e (5
) ye
ars,
the
Bra
mpt
on
Lib
rary
set
s a
cour
se to
pre
vent
, id
entif
y an
d re
mov
e ba
rrie
rs
for
pers
ons
with
dis
abili
ties.
T
hrou
gh i
ts m
ulti-
year
ac
cess
ibil
ity
plan
, th
e B
ram
pton
Lib
rary
aim
s to
bec
ome
barr
ier-
free
by
2025
. T
his
incl
udes
com
plyi
ng w
ith t
he
follo
win
g ac
cess
ibil
ity
stan
dard
s in
Cus
tom
er S
ervi
ce,
Em
ploy
men
t, D
esig
n of
Pub
lic S
pac
e an
d In
form
atio
n an
d C
om
mu
nic
ati
on
s.
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
20
12
-20
17
D
raft
AO
DA
-C
US
TO
ME
R S
ER
VIC
E S
TA
ND
AR
D
Leg
isla
tive
D
escr
ipti
on
C
om
pli
an
ce
Sta
tus
Acti
on
s T
aken
Req
uir
em
en
t D
ate
AO
DA
-E
stab
lish
pol
icie
s,
20
10
C
om
ple
ted
C
ust
om
er S
erv
ice
Pol
icy
app
rov
ed
Cu
sto
mer
pro
ced
ure
s an
d p
ract
ices
in
20
09
an
d r
ev
ised
in
20
12
.
Serv
ice
for
prov
idin
g g
oo
ds
and
S
tan
dar
d P
olic
y se
rvic
es to
per
son
s w
ith
Th
e po
licy
is
curr
entl
y p
ost
ed o
n di
sabi
liti
es,
and
pos
ting
o
ur
publ
ic w
ebsi
te a
s w
ell
as
these
in
the
rece
pti
on
in
tran
et (
LIZ
).
are
a a
nd
on
th
e
Co
rpo
rate
Web
site
. A
OD
A
Pro
vid
e ac
cess
ibil
ity
2
01
0
Co
mp
lete
d
Exi
stin
g em
plo
yee
s w
ere
trai
ned
C
usto
mer
aw
are
ness
, A
OD
A a
nd
o
n t
he C
usto
mer
Serv
ice S
tan
dard
Ser
vic
e T
rain
ing
cu
sto
mer
serv
ice
in 2
00
9.
stan
dar
d t
rain
ing
to a
ll st
aff
wh
o i
nte
ract
, o
r m
ay
All
new
hir
es a
re t
rain
ed d
uri
ng
in
tera
ct w
ith p
erso
ns
with
o
rien
tati
on
.
dis
ab
ilit
ies
on
beh
alf
of
the
Lib
rary
or
are
inv
olv
ed
in
th
e c
reati
on
and
im
plem
enta
tion
of
poli
cies
, pr
acti
ces
and
p
roce
du
res
for
the
Lib
rary
.
AO
DA
T
rack
att
en
dan
ce f
or
20
10
C
om
ple
ted
A
OD
A t
rain
ing
atte
nd
ance
rec
ord
s C
usto
mer
acce
ssib
ilit
y tr
aini
ng
are
mai
ntai
ned
in H
R i
n em
plo
yee
S
erv
ice
Tra
inin
g co
urses.
file
s.
Tra
ckin
g
2 |
P ag
e
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
201
2-20
17
Dra
ft
AO
DA
-C
US
TO
ME
R S
ER
VIC
E S
TA
ND
AR
D C
ON
TIN
UE
D
Leg
isla
tive
D
escr
ipti
on
C
om
pli
an
ce
Sta
tus
Acti
on
s T
aken
Req
uir
em
en
t D
ate
AO
DA
R
epor
t co
mpl
ianc
e to
th
e 2
01
0
Co
mp
lete
d
Rep
ort
file
d.
Cu
sto
mer
cu
sto
mer
serv
ice
Serv
ice
sta
nd
ard
on
th
e
Sta
nd
ard
A
cces
sibi
lity
Co
mp
lian
ce
Co
mp
lian
ce
Rep
orti
ng t
ool
at S
ervi
ce
Rep
ort
O
nta
rio
's O
ne-S
ou
rce f
or
Bu
sin
ess w
eb
sit
e.
Leg
isla
tive
D
esc
rip
tio
n
Co
mp
lia
nce
Sta
tus
Acti
on
s T
aken
Req
uir
em
en
t D
ate
(7
IAS
R
Dev
elop
, im
plem
ent
and
2
01
3
In p
rog
ress
B
oar
d a
pp
rov
al-
No
vem
ber
20
13
. (p
Esta
bli
sh
men
t m
ain
tain
pol
icie
s t
of A
cces
sibi
lity
go
vern
ing
how
th
e D
raft
pol
icy
po
sted
on
Bra
mp
ton
P
olic
y or
gani
zati
on a
chie
ves
or
Lib
rary
web
site
an
d i
ntra
net.
4
w
ill a
chie
ve
acce
ssib
ilit
y
thro
ugh
mee
tin
g i
ts
Alt
ern
ate
form
ats
avai
lab
le u
po
n
requ
irem
ents
ref
erre
d to
re
qu
est.
in
th
e I
AS
R.
Po
st
on
Bra
mpt
on L
ibra
ry S
ite,
L
IZ a
nd
mak
e pu
blic
ly
av
ail
ab
le i
n a
ltern
ate
form
at u
po
n r
equ
est.
3 | P
ag
e
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
2012
-201
7 D
ra
ft
IAS
R-
GE
NE
RA
L R
EQ
UIR
EM
EN
T
Leg
isla
tive
R
eq
uir
em
en
t A
cces
sib
ilit
y
Pla
n
Pro
curi
ng
or
Acq
uiri
ng
Go
od
s,
Serv
ices o
r
Facil
itie
s
Des
crip
tio
n
Est
abli
sh,
imp
lem
ent,
m
ain
tain
an
d d
ocu
men
t a
mul
ti-y
ear
acce
ssib
ilit
y
plan
whi
ch o
utli
nes
the
Lib
rary
's s
trat
egy
to
pre
ven
t an
d r
emo
ve
barr
iers
an
d m
eet
its
req
uir
emen
ts u
nd
er t
he
IAS
R
Est
abli
sh,
rev
iew
an
d
up
dat
e ac
cess
ibil
ity
pla
ns
in c
on
su
ltati
on
wit
h
per
son
s w
ith d
isab
ilit
ies
an
d i
f esta
bli
sh
ed
an
Acc
essi
bili
ty A
dvis
ory
Co
mm
itte
e, s
hal
l co
nsu
lt
wit
h t
he c
om
mit
tee.
Inco
rpo
rate
acc
essi
bili
ty
cri
teri
a a
nd
featu
res
wh
en p
rocu
ring
or
acqu
irin
g g
oo
ds,
ser
vic
es
or
faci
liti
es,
exce
pt
wh
ere
it is
not
pra
ctic
able
to d
o
so.
Pro
vide
exp
lana
tion
u
po
n r
equ
est.
Co
mp
lia
nce
Sta
tus
Da
te
20
13
In
pro
gre
ss
20
13
C
om
ple
ted
Acti
on
s T
aken
Acc
essi
bili
ty P
lan
ap
pro
ved
by
CE
O.
Pla
n t
o b
e r
evie
wed
with
Bra
mp
ton
A
cces
sibi
lity
Adv
isor
y C
om
mit
tee
(No
vem
ber
20
13
) an
d w
ill b
e re
vie
wed
an
nu
ally
.
Dra
ft p
lan
po
sted
on
Bra
mp
ton
L
ibra
ry w
ebsi
te.
(7
Pra
ctic
e is
in
corp
ora
ted
by
Fac
ilit
y C
oo
rdin
ato
r.
Bra
mp
ton
Lib
rary
's P
urc
has
ing
P
olic
y m
irro
rs t
he
City
of
Bra
mpt
on
Pol
icy.
4 |
Pa
8
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
2012
-201
7
Dra
ft
AS
R-
GE
NE
RA
L R
EQ
UIR
EM
EN
TS
CO
NT
INU
E
Leg
isla
tive
R
eq
uir
em
en
t
Accessib
le S
elf
-
Serv
ice K
iosk
s
IASR
Tra
inin
g
Des
crip
tio
n
Inco
rpo
rate
acc
essi
bil
ity
fe
atu
res
wh
en d
esig
nin
g,
proc
urin
g o
r ac
qu
irin
g
self
-serv
ice k
iosk
s.
En
sure
th
at t
rain
ing
is
pro
vid
ed o
n t
he
req
uir
emen
ts o
f th
e ac
cess
ibil
ity
stan
dar
ds
refe
rred
to
in
the I
AS
R
and
on
th
e H
um
an R
igh
ts
Co
de a
s it
per
tain
s to
p
erso
ns
with
dis
abil
itie
s to
:
a) A
ll E
mp
loy
ees
and
v
olu
nte
ers
b) A
ll p
erso
ns
who
p
arti
cip
ate
in
dev
elo
pin
g t
he
Lib
rary
's p
olic
ies
c) A
ll o
ther
per
son
s w
ho
prov
ide
go
od
s,
serv
ices,
or
faci
liti
es
on
beh
alf
of
the
Lib
rary
Co
mp
lia
nce
Sta
tus
Acti
on
s T
aken
Da
te
20
13
C
om
ple
ted
T
he
Bra
mpt
on L
ibra
ry c
urre
ntly
h
as
self
-ser
vic
e k
iosk
s at
lib
rary
b
ran
ch
es w
ith
accessib
le f
eatu
res
and
will
co
mp
ly w
ith t
his
req
uir
emen
t on
a g
o fo
rwar
d b
asis
.
20
14
In
pro
gre
ss
AO
DA
Tra
inin
g la
unch
ing
No
vem
ber
20
13
.
T7
5 | P
ag
e
Bra
mp
ton
Lib
rary
-A
ccess
ibil
ity P
lan
20
12
-20
17
D
ra
ft
IAS
R-
INF
OR
MA
TIO
N A
ND
CO
MM
UN
ICA
TIO
NS
RE
QU
IRE
ME
NT
S
Leg
isla
tive
R
eq
uir
em
en
t A
ccessib
le
Cu
sto
mer
Feed
back
Fo
rms
Des
crip
tio
n
If a
feed
bac
k p
roce
ss i
s in
pla
ce to
rec
eiv
e an
d
resp
on
d t
o fe
edb
ack
fro
m
cust
om
ers,
th
e L
ibra
ry
wil
l en
su
re t
hat
the
pro
cess
es
are
acce
ssib
le
to p
erso
ns
with
di
sabi
liti
es b
y pr
ovid
ing
or
arra
ng
ing
for
th
e pr
ovis
ion
of a
cces
sib
le
form
ats
an
d
com
mu
nic
atio
n s
up
po
rts,
u
po
n r
equ
est.
T
he
feed
bac
k p
roce
ss w
ill b
e pu
blic
ly a
dv
erti
sed
so
th
at
cu
sto
mers
are a
ware
of t
he
feed
bac
k p
roce
ss.
Co
mp
lia
nce
Sta
tus
Da
te
20
14
C
om
ple
ted
Acti
on
s T
aken
Acc
essi
ble
fee
db
ack
pro
cess
has
been
ad
ver
tise
d o
n t
he
Bra
mp
ton
L
ibra
ry w
ebsi
te a
nd
thr
ough
lar
ge
prin
t p
ost
ers
adv
erti
sed
in
the
Lib
rary
bra
nch
es.
Feed
back
can
be r
eceiv
ed
in
a
vari
ety
of f
orm
ats,
by
ph
on
e, e
mai
l,
mai
l o
r in
-per
son
by
com
ple
tin
g a
p
aper
fee
db
ack
for
m.
Sta
ff w
ill
be t
rain
ed
on
ho
w t
o
uef
fect
ivel
y ad
dre
ss a
ll fe
edb
ack
cu
sto
mers
wit
h d
isab
ilit
ies.
6 |
Pa
ge
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
2012
-201
7 D
ra
ft
IAS
R-
INF
OR
MA
TIO
N A
ND
CO
MM
UN
ICA
TIO
NS
RE
QU
IRE
ME
NT
S C
ON
TIN
UE
D
Leg
isla
tive
R
eq
uir
em
en
t A
ccessib
le
Fo
rmats
an
d
Co
mm
un
icati
on
Su
pp
ort
s-P
ub
lic
Des
crip
tio
n
Ex
cep
t as
oth
erw
ise
prov
ided
, th
e L
ibra
ry
shal
l u
po
n r
equ
est
prov
ide
or
arra
ng
e fo
r th
e pr
ovis
ion
of a
cces
sib
le
form
ats
an
d
com
mu
nic
atio
n s
up
po
rts
for
per
son
s w
ith
dis
ab
ilit
ies:
a) I
n a
tim
ely
man
ner
th
at
tak
es i
nto
acco
un
t
the
pers
on
s ac
cess
ibil
ity
nee
ds
du
e to
a d
isab
ilit
y b)
At
a co
st t
hat
is
no
m
ore
th
an t
he
reg
ula
r co
st c
har
ged
to
oth
er
pers
on
s
Th
e pu
blic
mu
st b
e m
ade
aw
are
of
the a
ccessib
le
form
ats
an
d
com
mu
nic
atio
n s
up
po
rts.
Co
mp
lia
nce
S
tatu
s
Acti
on
s T
aken
Da
te
20
14
C
om
ple
ted
A
ccessib
le f
orm
ats
an
d
com
mu
nic
atio
n s
up
po
rts
are
ad
ver
tise
d i
nclu
ding
inf
orm
atio
n o
n
ou
r ac
cess
ible
ser
vic
es,
pro
gra
ms
and
tec
hn
olo
gie
s v
ia t
he
Bra
mp
ton
L
ibra
ry w
ebsi
te.
7|
ag
e
I
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
2012
-201
7 D
ra
ft
IAS
R-
INF
OR
MA
TIO
N A
ND
CO
MM
UN
ICA
TIO
NS
RE
QU
IRE
ME
NT
S C
ON
TIN
UE
D
Leg
isla
tive
R
eq
uir
em
en
t E
mer
gen
cy
pro
ced
ure
s,
pla
ns
and
pub
lic
safe
ty
info
rmati
on
Accessib
le
Web
sit
es a
nd
Web
Co
nte
nt
Des
crip
tio
n
If an
obl
igat
ed
org
aniz
atio
n p
rep
ares
em
erg
ency
pro
ced
ure
s,
plan
s or
pub
lic s
afet
y in
form
ati
on
an
d m
ak
es
the i
nfo
rmati
on
av
ail
ab
le
to t
he
publ
ic,
the
obli
gate
d or
gani
zati
on
shal
l p
rov
ide
the
info
rmati
on
in
an
accessib
le f
orm
at
or
wit
h
app
rop
riat
e co
mm
un
icat
ion
su
pp
ort
s,
up
on
req
ues
t.
Th
e L
ibra
ry s
hall
mak
e its
in
tern
et
web
sit
es a
nd
web
co
nte
nt
co
nfo
rm w
ith
the W
orl
d W
ide W
eb
Co
nso
rtiu
m W
eb
Co
nte
nt
Acc
essi
bili
ty G
uide
line
s (W
CA
G)
2.0,
ini
tially
at
Lev
el A
an
d i
ncr
easi
ng
to
Lev
el
AA
.
Co
mp
lia
nce
Sta
tus
Acti
on
s T
aken
Da
te
20
12
N
/A
** N
ot a
ppli
cabl
e to
Bra
mpt
on
Lib
rary
. **
X7
20
14
fo
r In
pro
gre
ss
Bra
mp
ton
Lib
rary
is
curr
entl
y L
evel
A a
nd
, w
orki
ng t
ow
ard
s m
eeti
ng
Lev
el A
2
02
1 fo
r re
qu
irem
ents
for
Dec
emb
er 3
1,
Lev
el
AA
2
01
3 d
ead
lin
e.
8 | P
ag
e
i
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
20
12
-20
17
D
raft
IAS
R-
INF
OR
MA
TIO
N A
ND
CO
MM
UN
ICA
TIO
NS
RE
QU
IRE
ME
NT
S C
ON
TIN
UE
D
Leg
isla
tive
D
escr
ipti
on
C
om
pli
an
ce
Sta
tus
Req
uir
em
en
t D
ate
(ye
ar)
Pu
bli
c L
ibra
ries
T
he
Lib
rary
sha
ll m
ake
20
13
C
om
ple
ted
in
form
ati
on
ab
ou
t th
e
avai
labi
lity
of
acce
ssib
le
mat
eria
ls p
ubli
cly
av
ail
ab
le a
nd
sh
all
prov
ide
the
info
rmat
ion
in
an
accessib
le f
orm
at
or
wit
h ap
pro
pri
ate
com
mu
nic
atio
n s
up
po
rts,
u
po
n r
equ
est.
P
rov
ide
access
to
or
arra
ng
e fo
r pr
ovis
ion
of a
ccess
to
accessib
le m
ate
rials
wh
ere
they
exi
st.
Acti
on
s T
aken
Co
llecti
on
s are
off
ere
d i
n v
ari
ou
s
form
ats
.
Ho
meb
ou
nd
serv
ices a
re o
ffere
d
for
ind
ivid
uals
wh
o a
re u
nab
le t
o
co
me i
nto
a li
brar
y b
ran
ch a
nd
v
ari
ou
s c
oll
ecti
on
s are
off
ere
d t
o
reti
rem
ent
ho
mes
an
d l
ong-
term
care
facil
itie
s.
A m
em
ber
of
the C
NIB
Part
ners
pro
gra
m,
the
Lib
rary
pro
vid
es f
ree
access
to
the
CN
IB's
cir
cula
ting
co
llec
tion
s an
d D
aisy
au
dio
bo
ok
s an
d a
ccess
to
Vic
tor
Cla
ssic
Dai
sy
read
ers
.
Ada
ptiv
e te
chn
olo
gie
s ar
e p
rov
ided
at
var
iou
s b
ran
ches
an
d
info
rmat
ion
abo
ut
avai
labi
lity
of
these s
erv
ices a
re a
dv
ert
ised
on
the
publ
ic L
ibra
ry w
ebsi
te
9 |
Pa
ge
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
20
12
-20
17
D
ra
ft
IAS
R -
EM
PL
OY
ME
NT
RE
QU
IRE
ME
NT
S
Leg
isla
tive
D
escr
ipti
on
C
om
pli
an
ce
Sta
tus
Req
uir
em
en
t D
ate
(ye
ar)
Recru
itm
en
t:
Th
e L
ibra
ry s
hall
not
ify
20
14
In
pro
gre
ss
Gen
era
l em
plo
yee
s an
d t
he
publ
ic
abo
ut
the
avai
labi
lity
of
acco
mm
od
ati
on
fo
r
app
lica
nts
with
d
isab
ilit
ies
in t
he
recr
uit
men
t p
rocess
. R
ecru
itm
en
t:
Dur
ing
a re
crui
t p
roce
ss,
20
14
In
pro
gre
ss
Assessm
en
t o
r th
e L
ibra
ry s
hall
not
ify
Sele
cti
on
ap
pli
can
ts,
wh
ere
they
P
rocess
are
indi
vidu
ally
sel
ecte
d
to p
arti
cip
ate
in a
n
assessm
en
t/ s
ele
cti
on
pro
cess
th
at
acco
mm
od
ati
on
s a
re
avai
labl
e u
po
n r
equ
est
in
rela
tio
n t
o t
he m
ate
rials
or
pro
cess
es t
o b
e u
sed
. N
oti
ce t
o
Th
e L
ibra
ry,
wh
en
20
14
In
pro
gre
ss
Su
ccessfu
l m
akin
g of
fers
of
Can
did
ate
s
emp
loy
men
t w
ill n
otif
y th
e su
cces
sfu
l ap
pli
can
t of
its
pol
icie
s fo
r ac
com
mo
dat
ing
em
plo
yee
s w
ith
dis
ab
ilit
ies.
Acti
on
s T
aken
Bra
mpt
on L
ibra
ry e
xter
nal
and
in
tern
al j
ob p
ost
ing
s in
clud
e st
ate
men
ts t
hat
su
pp
ort
ac
cess
ibil
ity
acco
mm
od
atio
ns.
Bra
mp
ton
Lib
rary
can
did
ates
are
ad
vis
ed b
y th
e H
um
an R
eso
urc
es
team
of
avai
labi
lity
of
acco
mm
od
atio
n s
up
po
rts
for
can
did
ate
s w
ith
dis
ab
ilit
ies.
Rev
isio
ns h
av
e b
een
mad
e t
o t
he
offe
r le
tter
s to
in
clu
de
a pr
ovis
ion
on
acc
om
mo
dat
ion
s fo
r em
plo
yee
s w
ith
dis
ab
ilit
ies.
10
IP
a
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
201
2-20
17
Dra
ft
iA
or>
cn
nn
i n
vn
/icM
T d
ca
iiid
cm
cm
tc rn
MT
iM
i icn
Leg
isla
tive
D
escr
ipti
on
C
om
pli
an
ce
Sta
tus
Acti
on
s T
aken
Req
uir
em
en
t D
ate
(ye
ar)
Info
rmin
g T
he
Lib
rary
sha
ll i
nfor
m
20
14
In
pro
gre
ss
Exi
stin
g em
plo
yee
s h
ave
bee
n
Em
plo
yee
s of
its
em
plo
yee
s of
its
no
tifi
ed o
f ch
ang
es t
o t
he
poli
cies
S
up
po
rts
poli
cies
use
d t
o s
up
po
rt
and
pro
ced
ure
s th
roug
h th
e its
em
plo
yee
s w
ith
AO
DA
-IA
SR t
rain
ing.
di
sabi
liti
es i
nclu
ding
bu
t n
ot
lim
ited
to,
pol
icie
s o
n
New
em
plo
yee
s w
ill b
e ad
vis
ed o
f th
e pr
ovis
ion
of j
ob
the
poli
cies
an
d p
roce
du
res
duri
ng
acco
mm
od
ati
on
s t
hat
ori
en
tati
on
.
tak
e i
nto
acco
un
t an
emp
loy
ee's
acc
essi
bili
ty
need
s to
du
e t
o d
isab
ilit
y
Accessib
le
Wh
ere
an e
mp
loy
ee w
ith
20
14
In
pro
gre
ss
New
pro
ced
ure
has
bee
n c
reat
ed
Fo
rmats
an
d
a di
sabi
lity
req
ues
ts i
t, an
d p
ost
ed o
n B
ram
pto
n L
ibra
ry
Co
mm
un
icati
on
th
e L
ibra
ry s
hall
con
sult
in
tran
et.
Su
pp
ort
s fo
r w
ith t
he
emp
loy
ee t
o
Em
plo
yee
s ar
ran
ge
for
the
prov
isio
n E
xist
ing
emp
loy
ees
hav
e b
een
o
f accessib
le f
orm
ats
an
d
no
tifi
ed
via
th
e A
OD
A-I
AS
R
com
mu
nic
atio
n s
up
po
rts
trai
ning
. fo
r:
a) I
nfo
that
is
nee
ded
to i
n N
ew e
mp
loy
ees
will
be
adv
ised
o
rder
to p
erfo
rm t
he
duri
ng o
rien
tati
on.
emp
loy
ee's
job
an
d ;
b)
Inf
o th
at i
s g
ener
ally
av
aila
ble
to
emp
loy
ees
in t
he
wo
rkp
lace
11 |
Pa
ge
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
201
2-20
17
Dra
ft
Leg
isla
tive
Des
crip
tio
n
Co
mp
lia
nce
Sta
tus
Acti
on
s T
aken
Req
uir
em
en
t D
ate
(ye
ar)
Wo
rkp
lace
T
he
Lib
rary
sha
ll p
rovi
de
20
12
C
om
ple
ted
A
Wo
rkp
lace
Em
erg
ency
E
mer
gen
cy
indi
vidu
aliz
ed w
ork
pla
ce
Res
po
nse
Pla
n p
rog
ram
has
bee
n
Resp
on
se
em
erg
en
cy
resp
on
se
lau
nch
ed
an
d a
dv
ert
ised
on
Info
rmati
on
in
form
atio
n to
em
plo
yee
s B
ram
pton
Lib
rary
int
rane
t.
wh
o h
ave
a di
sabi
lity
, if
th
e di
sabi
lity
is
such
th
at
Em
plo
yee
s h
ave
bee
n n
otif
ied
the i
nd
ivid
uali
zed
th
roug
h an
em
ail
ann
ou
nce
men
t.
info
rmat
ion
is
necess
ary
an
d t
he
emp
loy
er i
s aw
are
of
the n
eed
fo
r
acco
mm
od
ati
on
du
e t
o
the
emp
loy
ee's
dis
abil
ity.
Do
cu
men
ted
T
he
Lib
rary
sha
ll d
evel
op
2
01
4
In p
rog
ress
A
n in
tern
al p
roce
du
re h
as b
een
In
div
idu
al
and
hav
e in
a p
lace
a
crea
ted
to
en
co
mp
ass
a d
etai
led
A
cco
mm
od
ati
on
w
ritt
en p
roce
ss f
or t
he
acco
mm
od
atio
n p
roce
ss f
or
Pla
ns
dev
elo
pm
ent
of
emp
loy
ees
with
dis
abil
itie
s w
hich
d
ocu
men
ted
in
div
idu
al
com
ply
with
rel
evan
t le
gisl
atio
n.
acco
mm
od
atio
n p
lan
s fo
r em
plo
yee
s w
ith
Exi
stin
g em
plo
yee
s h
ave
bee
n
dis
ab
ilit
ies.
n
oti
fied
via
th
e A
OD
A-I
AS
R
trai
ning
.
New
em
plo
yee
s w
ill b
e ad
vis
ed
duri
ng o
rien
tati
on.
12 |
Pa
ge
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
2012
-201
7 D
ra
ft
IAS
R -
EM
PL
OY
ME
NT
RE
QU
IRE
ME
NT
S C
ON
TIN
UE
D
Leg
isla
tive
D
escr
ipti
on
C
om
pli
an
ce
Sta
tus
Req
uir
em
en
t D
ate
(ye
ar)
R
etu
rn t
o W
ork
T
he
Lib
rary
sha
ll d
evel
op
2
01
4
In p
rog
ress
Pro
cess
and
hav
e in
pla
ce a
re
turn
to
wor
k p
roce
ss f
or
its e
mp
loy
ees
who
hav
e b
een
ab
sen
t fr
om
wo
rk
du
e to
a d
isab
ilit
y an
d
requ
ire
disa
bili
ty r
elat
ed
acco
mm
od
ati
on
s i
n o
rder
to r
etu
rn t
o w
ork
an
d
shall
do
cu
men
t th
e
pro
cess
Perf
orm
an
ce
As
the L
ibra
ry u
ses
20
14
in
pro
gre
ss
Man
agem
ent
per
form
ance
m
anag
emen
t, i
t sha
ll t
ake
into
acco
un
t th
e
acce
ssib
ilit
y n
eed
s of
em
plo
yee
s w
ith
dis
abil
itie
s, a
s w
ell
as
ind
ivid
ual
acco
mm
od
atio
n p
lan
s,
wh
en u
sing
its
p
erfo
rman
ce
man
agem
ent
pro
cess
in
resp
ect
of e
mp
loy
ees
wit
h d
isab
ilit
ies
Acti
on
s T
aken
In a
ddit
ion
to c
urr
ent
pro
ced
ure
s, a
re
turn
to
wor
k po
licy
has
bee
n
cre
ate
d t
o f
urt
her
dem
on
str
ate
th
e
Lib
rary
's c
om
mit
men
t to
ret
urn-
to
wor
k p
roce
ss f
or e
mp
loy
ees
who
are
dis
ab
led
fro
m w
ork
or
no
n-
wor
k re
late
d i
lln
esse
s o
r in
juri
es.
Exi
stin
g em
plo
yee
s h
ave
bee
n
no
tifi
ed
via
th
e A
OD
A-I
AS
R
trai
ning
. N
ew e
mp
loy
ees
will
be
adv
ised
du
rin
g o
rien
tati
on.
A n
ew p
erfo
rman
ce m
an
ag
em
en
t p
roce
du
re h
as b
een
cre
ated
to
ensu
re a
cces
sib
le p
erfo
rman
ce
man
ag
em
en
t p
rocess
es.
Exi
stin
g em
plo
yee
s h
ave
bee
n
no
tifi
ed
via
th
e A
OD
A-I
AS
R
trai
ning
.
New
em
plo
yee
s w
ill b
e ad
vis
ed
duri
ng o
rien
tati
on.
13 |
Pa
ge
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
2012
-201
7 D
ra
ft
IAS
R -
EM
PL
OY
ME
NT
RE
QU
IRE
ME
NT
S C
ON
TIN
UE
D
Leg
isla
tive
R
eq
uir
em
en
t C
are
er
Dev
elo
pm
ent
an
d
Ad
van
cem
en
t
Red
eplo
ym
ent
Des
crip
tio
n
Th
e L
ibra
ry s
hall
tak
e in
to a
cco
un
t th
e
acce
ssib
ilit
y n
eed
s of
its
em
plo
yee
s w
ith
dis
abil
itie
s as
wel
l as
any
in
div
idu
al
acco
mm
od
atio
n p
lan
s,
wh
en p
rovi
ding
car
eer
dev
elo
pm
ent
and
ad
van
cem
en
t to
its
emp
loy
ees
with
d
isab
ilit
ies
Th
e L
ibra
ry s
hall
tak
e in
to a
cco
un
t th
e
acce
ssib
ilit
y n
eed
s of
its
em
plo
yee
s w
ith
dis
abil
itie
s, a
s w
ell
as
ind
ivid
ual
acco
mm
od
atio
n p
lan
s,
with
red
eplo
yin
g
emp
loy
ees
with
Co
mp
lia
nce
Sta
tus
Acti
on
s T
aken
Pa
te (
yea
r)
20
14
In
pro
gre
ss
In-h
ouse
tra
inin
g p
rog
ram
s an
d
mate
rials
wil
l b
e c
on
vert
ed
in
to
accessib
le f
orm
ats
or
wit
h
appr
opri
ate
com
mun
icat
ion
sup
po
rts
up
on
req
ues
t.
20
14
In
pro
gre
ss
As
per
col
lect
ive
agre
emen
t
dis
ab
ilit
ies
14
| P
ag
e
i
Bra
mp
ton
Lib
rary
-A
cces
sib
ilit
y P
lan
20
12
-20
17
D
ra
ft
IAS
R -
Des
ign
of
Pu
bli
c S
pa
ce R
eq
uir
em
en
ts
Leg
isla
tive
Desc
rip
tio
n
Co
mp
lia
nce
Sta
tus
Acti
on
s T
aken
Req
uir
em
en
t D
ate
(Y
ear)
D
esig
n o
f P
ubli
c T
o b
e r
ev
iew
ed
2
01
6
In p
rog
ress
C
urre
ntly
in
revi
ew
Sp
ace
C7
15 |
Pa
ge
