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Access GE Executive Education

Cohort One Review

The Access GE Executive Education Experience

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Executive Summary

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1. Successfully Executed

World-Class Presenters (OSU, GE, External)

8 Strategic Clients ~ 30 participants

9 project teams across 5 specialization tracks

2. All teams had high-impact projects and action

plans

3. Positive evaluations and participant testimonials

NPS Rating = 50% (50 or above considered world class)

4. Valuable learning for future programs

Testimonials

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“Every one of the speakers, from the first day forward, they had real application to what we’re doing. The tools we take back to our company I think are going to be really numerous”

Roy Getz, CEORaising Cane’s

“One of the things I’ve found most impactful about the program is really the ability to get away from the business and work with our colleagues and focusing on the different problems we have, then put that together and take it back to the business to implement it”

Mike Winemiller, PresidentBrigg’s Equipment

“The conversation, speakers, and content have been wonderfully stimulating, and it’s a great opportunity to step away from your business for a couple days and really stretch yourself and think about the business you are in and another way to attack it”

Matt MacDonald, DirectorRicoh USA

“Immediately we can take back what we’ve learned from the instructors and speakers, but I have also learned a lot of strategies and gained insights from my fellow attendees, even though they are in businesses unrelated to me”

Craig Watcke, COOCheeseman Trucking LLC

“I would recommend bringing your leadership team – those who are making the decisions in the future about how your business is run and organized so they have a better understanding of some of those tools that can help them get closer to customers.”

Brian Turner, VP and GMDiStefano Manufacturing, a division of Behlen Manufacturing

Clients

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Team 1

Team 2

Project Focus

GLOBALIZATION: Geographic market selection, entry mode, partner selection, and customer engagement in emerging markets

CUSTOMER FOCUS: Customer Value Drivers and Segmentation Strategy

TALENT MANAGEMENT: Re-creation of Associate Development Planning Process

Profile:

Manufacturing$375MM

Material Handling$500MM

Material Handling$500MM

Clients

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Project Focus

OPERATIONAL EXCELLENCE: Improving Margins for Low Performing Stores (below $2MM Annual Sales)

OPERATIONAL EXCELLENCE: Improving fleet service reliability

CUSTOMER FOCUS: Developing and Implementing an Enterprise-wide Customer Relationship Management (CRM) System

Profile:

Retail$1B

Trucking$55MM

Equipment$40MM

Clients

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Project Focus

INNOVATION: Integration of a New Internal Communications and Media Component

INNOVATION: Innovation in Management Practices

TALENT MANAGEMENT: TBD (Inks/Noe)

Profile:

Restaurant$238MM

Restaurant$10MM

Imaging$5.5B

Recommendations

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• Executive Education Cohort 2: Fall 2012 TBD

• Target larger customer & prospects

$100mm+

• Teams of 3-5 (Senior Management)

• 10 Teams, ~ 40 participants