Accenture MobilityHelping clients embrace mobility as a transformational strategy to deliver real, measurable, and sustainable improvements in business performance

Overview

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Mobile technologies are transforming enterprises, industries, and the world. From bringing financial services to the two-thirds of the world’s population without bank accounts, to medicine cabinets that can order their own replacement supplies. And really, we’re just getting started.

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Mobility is more pervasive than ever before with the increasingly rapid evolution of new devices and technology – placing demands and creating opportunities for enterprises and consumers around the globe.

Why AccentureAccenture Mobility empowers clients to envision and reap enterprise benefits that help drive real outcomes, solutions and results in business performance.

Our core strengths can be found at the intersection of several competencies –

Skills and Capabilities• We excel in synthesizing our deep technology capabilities with our robust business acumen and dynamic understanding of market verticals – their challenges, opportunities and value levers.

Our Scale, Our People, andOur Partnerships• We have the right people with the right skills across all industries – globally, at scale, 24/7.

• Our performance based culture focuses on increasing productivity and enhanced client focus.

• Our rich ecosystem of mobility teaming partners enables us to provide the best possible mobility solutions for our clients while retaining the ability to offer independent advice.

Leading-edge Processes, Industrialized Assets and Infrastructure• We deliver consistent and predictable service through a highly industrialized portfolio of assets, world-class processes, and infrastructure with the flexibility required to adapt to changing needs and circumstances.

Our Focus on Results:Performance Delivered.• We focus on helping achieve tangible results together with and for our clients, and we hold ourselves accountable for these.

• Our approach is one of teaming relationship with our clients to help drive continuous improvement in outcomes.

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Capabilities that Cover the LandscapeAccenture Mobility, part of Accenture Digital, offers a comprehensive portfolio of services based to deep industry insights and technical experience that helps clients across all industries achieve growth, efficiency and manage a successful transformation as they adopt the tools of a digital business.

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Mobility Business Solutions by IndustryA suite of end-to-end Mobility solutions which help clients to address industry-specificbusiness needs and challenges, underpinned by a set of core mobility offerings.Communications, Media & Technology | Financial Services | Products | Resources | Health & Public Service

Connected Device Engineering ServicesSmart device creation services for mobile and connected products solutions includingdevice innovation, embedded software development, and testing.

Mobility Managed ServicesA fully-managed, service platform that understands and builds around user context to enable central orchestrationand omni-channel service delivery, management and monetization over an ecosystem of interconnected devices.

Mobility ConsultingA suite of strategy and consulting services which help clients to envision and structurebusiness value driven mobility transformations and apply leading practice mobility technology execution.

Mobility ApplicationsA shared services solution for application development and suite of post-launch services utilizing multi-platformdevelopment, industrialized reusable processes, assets and tools, and an automated proprietary test framework.

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Mobility Business Solutions by IndustryOur mobility business solutions by industry are designed to help clients address both enterprise and customer-related challenges and opportunities to drive business transformation through mobility and are underpinned by the other mobility offerings. We offer industry-specific solutions across a broad range of industries:

Communications, Media and TechnologyMobility solutions play a key role for these industries in service enablement and new service introductions with innovation being core to continued revenue growth. Our mobility solutions center on increasing revenue opportunities through customer engagement/retention and expanded value-add services, as well as lowering operating costs through solutions such as sales force automation, workforce management, and mobile learning.

Financial ServicesMobility solutions for Banking, Insurance and Capital Markets focus on improving the customer experience, selling to the digital consumer, reducing risk and achieving productivity improvements and cost reductions. Mobile wallets, payments and loyalty programs open the door for new opportunities and ways of doing business, while other solutions address enterprise challenges such as sales force enablement and learning and collaboration.

Accenture Mobility Offerings

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Health & Public ServiceIn the areas of Health and Public Service, our mobility-based solutions address challenges and opportunities for both Health payers and providers and as an example can enable remote patient monitoring assessment, improve patient data transfer and hospital triage processes. Clinical data capture is also being revolutionized via mobile devices improving data supply chains and pharmaceutical monitoring. In Public Service, mobility solutions can have a profound impact on agencies and departments across a broad range of functions, including policing.

ProductsFor industries such as Retail, Automotive, Hospitality, Consumer Goods, and Life Sciences, our mobility solutions help companies connect with consumers and transform operating models. The customer experience can be enhanced with new mobile technologies available through connected products such as connected vehicles, homes and fitting rooms, as well as mobile payments, ticketing and loyalty programs. Our solutions also address key industry challenges such as asset management and sales/field force enablement.

ResourcesIn industries such as Chemicals, Energy, Natural Resources, Utilities and the related business services, mobility solutions are leveraged to address customer and enterprise challenges such as asset management, worker safety, sales and field force enablement, learning and collaboration, smart energy consumer engagement, plant management, and transportation logistics.

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Mobility ConsultingDrawing upon our deep knowledge of mobility and industry best practices and prior experience, we work with clients to develop mobility strategies, mobility business and technology plans, and design mobility solutions to drive enterprise and customer value. Our proven methodologies and accelerators cover all aspects of defining and executing a comprehensive mobile strategy including evaluating and establishing Mobility Centers of Excellence, tailored enterprise architectures and application strategies, security and infrastructure strategy and planning.

Mobility Applications Accenture uses a unified approach and methodology to develop mobile applications. The Accenture Application Factory model uses a wide range of tools, processes and assets to industrialize and accelerate application development, testing and maintenance services. Tools such as the Accenture ROSA (Remote, Offshore, Simulate, Automate) test framework help improve productivity and assist in preparing applications for disparate certification needs. These capabilities are supported by significant investments in user experience and service design, to provide

capabilities across the experience design continuum – from innovation and strategy through to detailed design and implementation.

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Mobility Managed ServicesThrough our mobility managed services, we offer full or partial management of mobile devices and the solution deployment lifecycle for an enterprise, as well as a hosted managed service mobility platform, both of which enable clients to launch and scale mobile offerings at speed. Our enterprise managed mobility services cover the full spectrum of enterprise mobility needs including procurement, deployment, mobile device management, applications and support enabling companies the benefit of working with a single provider with global reach.

The Accenture Mobility managed services platform provides clients a significant reduction in complexity through pre-integration with leading network operators, device manufacturers, business partners and developers. The platform offers out-of-the-box capabilities for organizations to sell or manage mobility products and services with a flexible architecture that helps to orchestrate services across mobile commerce, mobile virtual network enablement, and connected devices while also enabling analytics.

Connected Device Engineering ServicesSmart connected devices are revolutionizing many industries, enabling greater customer intimacy, insight and new revenue sources for enterprises able to seize the opportunities.

Accenture’s suite of software services and assets can help clients to build innovative connected solutions, embed software into products and devices, and help them to take to market faster and more efficiently than their competitors.

Our device engineering services provides a range of embedded software services for clients to best enable a product or device containing embedded software, such as vehicles, industrial solutions, household appliances or consumer electronics.

Services include lifecycle management, advanced embedded software engineering, device tuning, testing, certification, diagnosis and resolution of errors. All services are offered cross-platform and can be supported by the Accenture Mobility managed services platform.

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Contact usAccenture Mobility deepens connection with consumers, employees, businesses, devices and machines.

ContactsCraig McNeil North America Mobility Sales & Consulting Lead craig.a.mcneil@accenture.com

Michele MarroneEALA Mobility Sales & Consulting Lead michele.marrone@accenture.com

Trent MayberryAPAC Mobility Sales & Consulting Lead trent.a.mayberry@accenture.com

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Twitter@MobilityWise is the official home of Accenture Enterprise Mobility providing news, trends and insights to CIOs in relation to the ever-changing mobile ecosystem.

Mobile AppDownload the Accenture Mobility app and get immediate access to a wealth of information about Accenture Mobility offers and related client successes across industries and geographies. This app features Accenture’s most recent news and latest thought leadership on mobility - including points of view, research reports, videos, and podcasts.

Use the buttons on the right to download the app from any of the listed app stored, or alternatively, scan the QR code from your device to be taken to the relevant store.

More from Accenture Mobility

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Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

This document is produced by consultants at Accenture as general guidance. It is not intended to provide specific advice on your circumstances. If you require advice or further details on any matters referred to, please contact your Accenture representative.

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About Accenture MobilityAccenture Mobility, part of Accenture Digital, plans, implements and manages mobility solutions for businesses and public organizations, including developing and implementing enterprise mobility strategies; incorporating applications and managed services; creating and delivering mCommerce solutions; and supplying credible, business ready Connected Product offerings. Accenture Mobility services are based on deep industry insights and technical experience that helps clients across all industries achieve growth, efficiency and manage a successful transformation as they adopt the tools of a digital business. Find out more by following @mobilitywise and visiting www.accenture.com/mobility.

About AccentureAccenture is a global management consulting, technology services and outsourcing company, with approximately 281,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page is www.accenture.com.

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