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    Europe in Tomorrows World

    Harnessing new waves of growth:the views of business leaders.

    Report prepared for the European Business Summit 2011

    An initiative of Carried out by

    Sponsored by

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    Contents

    Contents

    Executive summary

    IntroductionEurope in tomorrows world: harnessing new waves of growth

    Seven levers for accelerated growth and job creation

    Economic governance: a base for stronger growth

    Entrepreneurship and SMEs: breaking the ceiling

    Human capital and labour markets: bridging the gap

    ICT and social media: digital highways to growth

    Innovation: creating a pan-European innovation ecosystem

    Industrial strategy: a future for Europe in the global economyTrade and investment: building new bridges in a multi-polar world

    ConclusionEuropes new direction

    Methodology

    Acknowledgements

    References

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    31

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    An initiative of Carried out by Sponsored by

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    Executive summary

    After the storm

    New waves of growth

    After a period punctuated by sovereign debt crises and financial

    volatility, Europe has managed to pull itself out of an economic

    tailspin and engineer a modest resumption of growth. With

    the economic backdrop beginning to improve, our survey

    shows that over two-thirds of business leaders from both

    the European Union and the rest of the world now feel more

    optimistic about Europes growth prospects compared with

    this time last year. Despite continued volatility and sluggish

    growth, business leaders also remain convinced of the longer-

    term growth potential that Europe offers: 48 percent of business

    leaders plan a moderate increase in their investment levels in

    Europe over the next three years (6-20 percent), and 9 percent

    plan a much bigger increase (more than 20 percent). Viewed

    from a global perspective, Europe still ranks favourablyagainst competing regions in terms of future growth potential

    and as a place in which to invest and do business.

    Europe must not recoil from these long-term trends but mustinstead confidently reframe them as opportunities for growth

    and job creation. An older population will generate growth

    opportunities in health care, third-age education, leisure, tourism

    and age-related consumer markets. With its global leadership

    position in environmental technologies, Europe is ideally

    situated to benefit from booming demand for intelligent

    energy, green infrastructure, alternative fuels, and waste and

    water management. Its expertise in many types of services

    gives Europe a head start in emergent sectors such as carbon

    finance and consultancy. Look closely at the driving forces

    of emerging-market growtha growing middle class and

    increased urbanisationand it is easy to see major opportunities

    for Europe to trade on its expertise in areas such as financial

    services, education, infrastructure and citizen services. Emerging

    markets need all of these services, and Europe can supply

    them competitively.

    Yet, while business leaders are positive about Europes potential,

    they are equally realistic about the scale of the challenges

    currently confronting the region. Many of Europes economies

    remain mired in high levels of consumer and sovereign debt,

    and are beset by sluggish economic growth and persistently

    high levels of unemployment. In addition, volatility in energy

    and financial markets continues to cast a cloud over the outlook.

    Looking ahead, Europe must prepare for a world that is being

    transformed by seemingly inexorable internal and external

    forces. The regions population is ageing and the squeeze on

    global resourcesincluding land, water and foodis a major

    concern for citizens, corporations and policymakers. The world-

    wide financial crisis and recession have accelerated the shift

    to a multi-polar world, where economic activity and power are

    gravitating away from the core developed economies of the last

    century towards the powerhouse emerging economies. In the

    corporate arena, a new cast of emerging-market multinationals

    is also coming to prominence, intensifying competition in

    global markets as well as bringing new approaches to markets,

    business models, and risk and resource management.

    These opportunities are real and within Europes grasp. But howcan Europe become a smart, sustainable and inclusive economy?

    In other words, what is needed to fulfil the objectives of the EU's

    Europe 2020 growth strategy for the decade ahead? Our survey

    of more than 400 business leaders285 from the European

    Union and the rest from other parts of the worldprovides a

    comprehensive insight into the actions that Europe can take to

    stimulate renewed growth and job creation. New growth must

    be built on a bedrock of sound public finances and macro-

    economic stability. This means tackling unsustainable public

    finances and addressing financial sector risks. Indeed, 41 percent

    of business leaders cite high budget deficits as the biggest

    challenge to European growth, and 36 percent believe that

    European governments must take faster action to rein in soaring

    deficits if they hope to restore market confidence and promote

    investment and long-term growth. Such views were expressed

    even more forcefully by business leaders from outside the

    European Union.

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    Seven levers for accelerated growth and job creationDrawing on detailed research and our survey of more than 400

    C-level business leaders, this study identifies actions in seven

    key areas that can help position Europe to harness new waves

    of economic growth. These areas are as follows:

    1. Economic governance: a base for stronger growth.Restoring order to battered public finances is only one

    element of a new approach to economic governance. Europemust take the following actions to promote long-term growth:

    Steady the shipget the macro fundamentals right.Many business leaders in our survey believed that more

    urgent action is needed to tackle budget deficits and debt

    levels in the Eurozone in order to restore financial market

    confidence. Only 26 percent of business leaders believed

    that governments are cutting deficits too quickly.

    Develop forward-looking approaches to systemic risksand imbalances. These approaches can include greatercoordination of fiscal policy between member states

    (mentioned by 36 percent of respondents), early warning

    systems to spot the growth of asset bubbles and stronger

    mechanisms to monitor divergences in national competitiveness

    (endorsed by a quarter of business leaders).Incorporate pro-growth measures in economic

    governance. Restoring macro-stability to public financesand financial markets is a necessary condition for

    growth and job creation. However, such action must

    be complemented with pro-growth structural reform.

    Forty-three percent of business leaders mentioned greater

    use of tax cuts to promote employment, 28 percent cited a

    greater focus on capital spending as opposed to current

    spending, and an equal proportion cited measures to free

    up bank lending to small businesses.

    2. Entrepreneurship and SMEs: breaking the ceiling. Smalland medium-sized enterprises (SMEs) are a driving force of

    the European economy. While creation and survival rates for

    European SMEs are roughly comparable to those in the UnitedStates, SMEs in Europe struggle to grow into larger enterprises.

    Our research and analysis of business views highlight the

    need for the following actions:

    Remove the ceiling to growth. Fifty-three percent of businessleaders we surveyed indicated that reducing and simplifying

    regulation and taxation would be effective in encouraging

    SMEs growth. Necessary actions include introducing pro-

    growth legislation through exemptions and incentives for

    SMEs that want to expand, as well as improving access to

    credit and financing.

    Help SMEs go beyond borders. Thirty-nine percent of ourrespondents identified the need to dismantle barriers to

    cross-border trade within the European Union as a priority.

    Policymakers must focus on completing the Single Marketand build export capabilities through language and

    managerial training for entrepreneurs.

    Scale up for growth. SMEs need to reach a critical mass inorder to compete internationally. Partnerships and technology

    can play an important role. For example, they can use cloud

    computing to lower the cost of fixed infrastructure, create

    SME-to-SME hubs and build networks to promote collaboration

    and knowledge sharing between large and small enterprises.

    3. Human capital and labour markets: bridging the gap.The European Union has a large pool of educated workers. But

    Europe is failing to fully capitalise on this advantage, due to a

    combination of rigidities in labour markets and a longer-term

    mismatch between skills provision and future jobs. It is imperative

    for Europe to address these issues and possible actions include:

    Improve geographic mobility. More than a quarter of businessleaders cited better mutual recognition of qualifications as anaction that would aid increased geographic mobility of workers

    within the European Union, while 37 percent said that

    tailoring immigration policies to attract skilled workers

    would be important.

    Widen the labour pool. Thirty percent of C-level executivesbelieve that Europe must take action to widen labour pools.

    Examples of actions to bring this about include reforming tax

    and benefit systems and aligning pension systems to encourage

    greater labour-force participation among older workers, as

    well as investing in lifelong learning and the wider infrastructure

    needed to help older workers stay in the workplace.

    Invest in science, technology, engineering and mathematics

    (STEM) skills. Investment in education and training in general(34 percent), and STEM skills in particular (33 percent), werehighlighted by business leaders as important in preparing

    Europe for the jobs of the future. Specific measures to achieve

    this include promoting STEM options from an early stage, as

    well as encouraging businesses to work more effectively with

    educational bodies to produce the right mix of academic

    and practical skills.

    4. ICT and social media: digital highways to growth.Information and communications technology (ICT) can be

    an important catalyst for faster European growth and job

    creation. But a focus on the technologies themselves is not

    sufficient; explosive growth will occur when investment in

    technologies is coupled with measures to promote widespread

    usage of IT in peoples home and working lives. Our surveyresults suggest the following measures:

    Outperform in digital infrastructure and market regulation.The establishment and adoption of superfast broadband

    was the most-cited ICT imperative, with 38% of respondents

    choosing it among their top three actions for maximising the

    return from ICT and social media. A number of actions can

    assist with this, such as coordinating national responses to

    the European Commissions Digital Agenda and enhancing

    the ability of European consumers to compare broadband

    speeds and prices across the European Union and the world.

    Set clear ground rules. Twenty-nine percent of businessleaders we surveyed included consistent data privacy and

    cyber-security laws across Europe among their top three ICT

    priorities. Policymakers can do this by setting out citizensrights to consistent data security and privacy throughout

    Europe, setting a long-term vision of the responsibilities of

    companies that handle personal data, and encouraging the

    creation of ICT-intensive businesses by entrepreneurs and

    inward investors.

    View digital skills as todays literacy. In our survey, 31percent of business leaders identified the improvement of

    IT skills among people unfamiliar with technology as a top

    ICT growth imperativesecond only to the call for superfast

    broadband. To support this effort, policymakers can encourage

    the spillover of workplace skills from consumer ICT, under-

    stand age-related and other digital skills gaps, and promote

    the role of businesses and the non-profit sector in shaping

    digital literacy.

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    5. Innovation: creating a pan-European innovation ecosystem.While Europe produces a wealth of raw ideas and generates

    a large proportion of global research, it conspicuously fails to

    commercialise much of that research as new products, services,

    business models and processes. Our analysis highlights three

    key action areas that can help create a stronger innovation

    ecosystem in Europe:

    Promote services innovation. Recommended actionsinclude completing the Single Market in services, establishing

    standards to enable interoperability between new and

    existing products and services, and providing better methods

    of valuing intangible assets related to services innovation

    (to induce increased capital market funding of innovation).

    Providing the right framework conditions, such as simplifying

    and reducing the burden of regulation and taxation, is also

    important, with 34 percent of business leaders citing it as an

    effective action for boosting innovation.

    Develop and retain innovators and entrepreneurs.Suggested actions include incorporating business skills

    in STEM degrees and teaching STEM skills in business

    degrees, encouraging more placements between research

    institutes and industry, and attracting a critical mass ofresearchers from around the world. Twenty-five percent of

    survey respondents cited the introduction of measures to

    attract non-EU researchers as a potentially effective action.

    Rethink clusters to harness networking benefits. Thirty-eight percent of business leaders said that knowledge

    exchange between research organisations and business

    is an effective way to stimulate European innovation. Key

    actions can include harnessing the power of technology to

    draw on the creativity of stakeholders, changing academic

    incentives to encourage more commercialisation of

    research, and supporting technology-enabled virtual

    clusters that link agglomerations of early-stage SMEs with

    venture capitalists.

    6. Industrial strategy: a future for Europe in the globaleconomy. Industry remains the backbone of Europe. Buta combination of emerging-market competition and disruptive

    business models wrought by technology now calls for a new

    approach to industrial policy in Europe. Required actions

    to enhance the environment for industry and to spur new

    business include the following:

    Reinforce the foundations.Among the business leaderswe surveyed, reducing or simplifying regulation and tax was

    the most popular action identified for stimulating industry

    growth in Europe over the next few years, supported by 47

    percent of respondents. Increased investment in STEM skills

    was also cited by one-third of respondents, particularly

    leaders in larger firms, with 42 percent citing it as a key action.

    Strengthen the link between industry and services.As the lines blur between manufacturing and servicesa

    process dubbed servitisationthe European Union needs

    to foster closer collaboration between the two sectors

    across the value chain. It can also support innovation within

    the manufacturing sector by encouraging greater linkages

    between manufacturing firms and universities/research

    institutes. Our survey revealed that one-fifth of business

    leaders favour a sharper focus on interdisciplinary research

    to stimulate industry growth.

    Articulate a pan-European industrial strategy.A reinvigoratedindustrial strategy can include forging stronger ties with

    emerging-market businesses (cited by 36 percent of business

    leaders), creating centres of excellence in key technologies

    or sectors where Europe has an identified comparative

    advantage (34 percent), exploring the role of common

    standards in eliminating investment uncertainty (32 percent)

    and creating a critical mass of users in new technologiesacross the EU market.

    7. Trade and investment: building new bridges in a multi-polar world. As the worlds largest trading bloc, Europe is inprime position to capitalise on its extensive trade and investment

    links with other regions. But it cannot rest on its laurels: the

    balance of economic power is rapidly shifting towards emerging

    economies. Europe can take the following actions to harness the

    benefits of this changing environment:

    Explore new channels of economic diplomacy. Additionalchannels that can complement the Doha trade negotiations

    include regional trade agreements, bilateral free trade

    agreements (FTAs), cross-country business delegations

    and a new strategic vision of Europes strengths. Specifically,45 percent of business leaders indicated bilateral FTAs

    as a prioritythis was the most popular action among the

    survey respondents.

    Become a magnet for emerging-market investment.Europe can benefit from technology transfers associated

    with foreign direct investment and the creation of new jobs

    through joint ventures or greenfield investment. Europe can

    show that it is open for business by establishing a stable

    investment climate with clear decision processes that apply

    in respect of inward investment, and by increasing regional

    coordination of European efforts to attract foreign direct

    investment. For example, a collective approach to attracting

    emerging-market investment could draw on areas of excellence

    residing in several European regions.

    Reach out to emerging markets. Promoting conditions forEuropean enterprises to go abroad is essential to help them

    capitalise on the increasing importance of emerging markets

    and to boost exports of goods and services. Actions to

    achieve this include encouraging partnership with enterprises

    outside Europe and investing in infrastructureincluding

    ICTsto pave the way to new consumers.

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    IntroductionEurope intomorrows world: harnessing

    new waves of growth

    Figure 1: What are Europe's growth prospects in 2011?

    Compared with this time last year, how do you feel about Europes economic growth prospects in 2011?

    Figure 2: Challenges to European growth and employment in 2011

    What do you see as the most significant challenges to economic growth and employment facing Europe in 2011? Select up to three.

    After a year of battling a succession of economic and financial

    crises, Europe appears to be regaining its economic momentum.

    Despite a volatile and uncertain economic outlook, two-thirds

    of business leaders now feel more optimistic about Europes

    growth prospects in 2011 compared to last year, with the

    proportion rising to 88 percent in economically resurgent

    Germany (see Figure 1). This sense of renewed optimism in

    Europes growth prospects is shared by business leaders from

    outside the European Union, 60 percent of whom feel more

    optimistic about Europes prospects than in 2010.

    Yet business leaders confidence in Europes future is tempered

    by a sober assessment of the challenges that Europe still faces

    on several fronts (see Figure 2). These include the need to rein

    in soaring budget deficits and sovereign debt levels in a number

    of European economies, to stabilise financial markets, to contain

    inflationary pressures from rising energy and commodity prices,

    and to stem the damaging consequences of persistently high

    levels of unemployment. A particular feature of the recent crisis

    has been the precipitous rise in youth unemployment. Twenty

    percent of those under age 25 are now unemployed across the

    European Union;1 the proportion is even higher in economies

    such as Spain, where two-fifths of young people are struggling

    to find jobs.2

    Keyfindings

    Page06 Europe in Tomorrows World

    05

    6%8% 6%

    14%9%

    5%

    23%

    3%

    25% 24%

    27%

    18%

    12%

    30%

    21%

    31%

    26%

    61% 64% 54%

    49%

    70%

    65%74%

    40% 70%6% 6%5% 24% 18% 5%

    All

    respondents

    Respondents

    based

    in the EU

    Respondents

    based in the

    rest of the world

    France Germany Italy Spain United

    Kingdom

    Respondents

    based in other

    EU countries

    Very optimistic: prospects are much better than 2010

    Optimistic: somewhat better than 2010

    Neither optimistic nor pessimistic: prospects will beabout the same as 2010

    Pessimistic: somewhat worse than 2010

    Very pessimistic: much worse than 2010

    All respondents

    Respondents based in the EU

    Respondents based in the rest of the world

    0%

    10%

    20%

    30%

    40%

    50%

    High

    government

    budget

    deficits

    Financial

    market

    uncertainty

    Growing

    competition

    from emerging

    markets

    Unsustainable

    sovereign

    debt levels

    Inflationary

    pressures

    Persistently

    high

    unemployment

    Weak

    private

    sector

    investment

    Currency

    fluctuations

    Skills

    shortages

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    New domestic and global dynamicsEurope will need to address these economic issues against

    a backdrop of domestic challenges. For instance, many parts

    of Europes population are ageing and in some cases even

    shrinking. Between now and 2020 in Germany, for example,

    the over age 60 cohort will increase by 14 percent, to 24.5

    million, compared with a total of 14 million people age 16 or

    below. Germany will also have more than 6 million people age

    80 and above by 2020a 40 percent increase.3

    Externally, the worldwide financial crisis and recession have

    accelerated the shift to a multi-polar world, where economic

    activity and power are gravitating away from the core developed

    economies of the last century towards the powerhouse emerging

    economies. Emerging markets now account for more than half

    of global GDP (at purchasing power parity)4 and show increasing

    heft in globally competitive markets for goods, services, talent,

    capital, resources and innovation. Economic interdependence

    is the name of the game, with Europes economic fate bound

    up with developments in Beijing or Mumbai as much as those

    in London or Brussels. In the corporate arena, a new cast of

    emerging-market multinationals is also coming to prominence,

    intensifying competition in global markets as well as bringing

    new approaches to markets, business models, and risk and

    resource management. This shifting balance of economic power

    is echoed in our survey of business leaders. More than one-

    third of them identified increasing competition from emerging

    markets as one of the most significant challenges to growth and

    employment facing Europe in 2011.

    Europe in Tomorrows World Page 07

    Business Leader Insight

    Europe needs to speed up reforms, encourage

    people to work longer and save more, increase

    productivity, and encourage immigration.

    New waves of growthAgainst this backdrop, how can Europe become a smart,

    sustainable and inclusive economy? In other words, what

    is needed to fulfil the objectives of the Europe 2020 growth

    strategy for the decade ahead? The first essential step is to

    restore macroeconomic stability by swiftly tackling budget

    deficits and debt levels within Europe. The resulting stability

    would provide the foundation for a return of long-term market

    confidence and investment. Europes system of economic

    governance must also be equipped with better forward-looking mechanisms and tools to ensure fiscal discipline and

    detect the early warning signs of future economic crises.

    Yet sorting out the European debt trap is not sufficient in

    itself for long-term growth and employment. Beyond ensuring

    macroeconomic stability, Europe must find a way to kindle

    new sources of structural economic growth. Many of these

    will involve inventive responses to long-term challenges on

    Europes own doorstep, such as:

    Demographics: The greying of Europes population willcreate opportunities in age-related demand such as health

    care, financial services, tourism, and leisure and consumer

    products.

    Resources: The squeeze on global resourcesland, water,energy and foodwill present growth opportunities for

    Europe in areas such as clean technologies, wind turbines,

    carbon capture and storage, smart buildings and cities,

    carbon finance, agribusiness and water management

    technologies.

    Technology: Major breakthroughs are occurring in a whole

    range of technologiessuperfast broadband, cloud computing,mobile and robotics, materials, nanotechnology and biotechnology.

    These technologies promise to transform business models

    and competition in sectors as diverse as education, health

    care, transport, music, manufacturing and logistics.

    The emerging-market opportunity:A burgeoning group ofmiddle-class consumers, rising income levels and increased

    access to credit are creating a critical mass of demand in

    emerging consumer markets such as consumer electronics,

    automobiles, health care, insurance and banking. Accelerating

    urbanisation is also powering demand for hard infrastructure

    such as transport and communications and soft infrastructure

    such as health care, education and citizen services. These are

    all areas from which Europe can stand to benefit.

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    Figure 4: Where will businesses invest?

    Which of the following geographical areas offer the most significant growth opportunity for your company in the next 3 to 5 years? Select up to three.

    Keyfindi

    ngs

    Page08 Europe in Tomorrows World

    0% 10% 20% 30% 40% 50% 60%

    Australasia

    Sub-Saharan Africa

    Other Latin America (e.g., Mexico, Argentina)

    Turkey

    Other Non-EU Europe

    Russia

    Brazil

    Mature Asia (Japan, South Korea,

    Singapore, Hong Kong, Taiwan)

    Middle East and North Africa

    Other emerging Asia (e.g., Vietnam, Indonesia)

    India

    United States and Canada

    China

    European Union

    Respondents based in the EU

    Respondents based in the restof the world

    Figure 3: Future investment intentions in Europe

    Thinking about your companys average level of investment in Europe over the period 2009-2011, how do you anticipate that your average

    investment levels in Europe over the period 2012-2014 will compare?

    The landscape for investment in EuropeDespite its recent economic woes and longer-term challenges,

    Europe remains an attractive location for investment in the

    eyes of business leaders, a testament to its underlying growth

    potential (see Figure 3). Forty-eight percent of business leaders

    said that their company plans a moderate increase (6-20

    percent) in their average investment levels in Europe over

    the period 2009-2011, while 9 percent plan a large increase

    (above 20 percent). Only a small proportion plans to reduceinvestment. German and French business leaders are particularly

    positive about their future levels of investment in Europe.

    Perhaps surprisingly, Europe continues to fare favourably with

    other regions in terms of perceived future growth prospects.

    Half of business leaders surveyed put Europe among the top

    three growth regions for their company over the next three

    years, the highest proportion of any region. But other regions

    are catching up fast, particularly China (34 percent), India (24

    percent) and other emerging Asian economies such as Vietnam

    and Indonesia (21 percent). However, the respondents basedoutside the European Union took a much less sanguine view

    of Europes growth prospects. Thirty-six percent put Europe

    among their top three growth markets over the next three years,

    with 40 percent opting for China, followed by India (28 percent),

    other emerging Asian economies (27 percent), the Middle East

    and North Africa (26 percent), and the United States and Canada

    (23 percent) (see Figure 4). This is unlikely to bode well for

    Europes ability to continue attracting high levels of foreign

    direct investment from markets such as the United States and Asia.

    A large increase (increase >20%)A moderate increase(increase between 6% and 20%)

    About the same (+/-5%)

    A moderate reduction(decrease between 6% and 20%)

    A large reduction (decrease >20%)

    3%

    1%

    4%

    3%

    5%

    6%

    8%

    6%

    36%

    26%

    37%

    33%

    47%

    57%

    42%

    48%

    8%

    9%

    9%

    9%

    Respondents from companies

    with 2010 revenues between

    US$100m-US$500m

    Respondents from companies

    with 2010 revenues between

    US$500m-US$1bn

    Respondents from companies

    with 2010 revenues above

    US$1bn

    All respondents

    Note: Totals may not add up to 100 as some respondents chose not to answer this question.

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    Figure 5: Europe's report card

    Thinking about ways of boosting growth and employment in Europe, how would you rate Europes effectiveness currently in each of the

    following areas?

    Europe is failing to capitalise on its strengthsThese opportunities are real, sizeable and within Europes

    grasp. But, without the right set of supply-side factors in place

    to nurture and accelerate that growth, they could easily be lost.

    A sound innovation ecosystem, measures to augment Europes

    human capital, faster scaling of high-potential SMEs and greater

    use of technology to drive productivity improvements are just

    a few of these factors.

    How does Europe currently perform on these measures? Our

    survey of business leaders suggests that the report card is

    mixed (see Figure 5). Europe gets good marks for improving

    essential infrastructure, such as transportation, housing and ICT,

    and developing green opportunities. But across a range of other

    factorsarticulating a long-term industrial vision, creating a

    competitive intra-EU services market, and tapping into emerging-

    market opportunitiesbusiness opinion is polarised or

    undecided on the effectiveness of Europes actions.

    Why is this? A common refrain in our research into each of these

    levers for growth is that, all too often, Europe fails to capitalise

    on its strengths and natural advantages. Europe has a well-

    educated and generally skilled workforce, but its labour-market

    outcomesin terms of productivity and employmentare less

    successful than those in the United States. Europe possesses an

    abundance of innovation inputshigh volumes of pure research

    and many research-intensive companies5but it has trailed

    other parts of the world in commercialising those inputs as new

    products, new business processes and new business models.

    Europe matches the United States in terms of the creation of

    new enterprises, but too few of these firms manage to break out

    to become larger firms. Europe also has extensive trade and

    investment connections with the emerging world, but it has notfully capitalised on these networks and is in danger of being

    supplanted by new competitors.

    The functioning of seven growth levers in Europe can be

    enhanced to maximise their contribution to economic growth

    and employment across the continent, through a set of concrete

    actions. These levers are:

    1. Economic governance

    2. Entrepreneurship and SMEs

    3. Human capital and labour markets

    4. ICT and social media

    5. Innovation

    6. Industrial strategy

    7. Trade and investment

    Europe in Tomorrows World Page 09

    Extremely effective

    Effective

    Extremely ineffective

    Dont know/not applicable

    Neither effective nor ineffective

    Ineffective

    6%

    9%

    7%

    7%

    8%

    8%

    8%

    6%

    6%

    11%

    23%

    26%

    33%

    33%

    32%

    33%

    34%

    36%

    42%

    38%

    35%

    32%

    35%

    32%

    40%

    36%

    34%

    35%

    37%

    31%

    25%

    27%

    22%

    21%

    17%

    18%

    19%

    18%

    12%

    16%

    9%

    6%

    7%

    5%

    Articulating a long-term industrial vision

    Supporting entrepreneurship and the development

    of small and medium-sized enterprises

    Tapping into emerging-market opportunities

    Developing the competitiveness ofhuman capital and labour markets

    Maximising the return from information andcommunications technology and digital media

    Turning research into new products, servicesand business models

    Creating a competitive intra-EU market for services

    Improving the quality and efficiency of citizen services

    Improving essential business infrastructure (e.g., transport,housing, information and communications technology)

    Supporting the development of green opportunities 3%

    2%

    4%

    3%

    2%

    3%

    Business Leader Insight

    Infrastructure investment is both a key to

    economic recovery and an extraordinary

    economic multiplier.

    Business Leader Insight

    The longer Europe does nothing, the more it

    will be left behind.

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    Economic governance:a base for stronger growthOver the last two years, the Eurozone has endured the biggesttest to its stability since its creation over a decade ago. It has

    survived. Significant progress has been made in stabilising

    debt markets and shoring up bank balance sheets. Europe

    is growing again, albeit less quickly than it needs to. These

    achievements testify to the innate strength of Europes

    economic governance.

    Nevertheless, significant vulnerabilities remain. First, large

    parts of Europe remain trapped in a debt crisis. Eurozone

    public-sector debt stands at around 88 percent of GDP. The

    figure is 158 percent of GDP in Greece and 120 percent in Italy

    (see Figure 6). Financial-sector bailouts and weak economic

    growth have also caused a sharp deterioration in public-sector

    budget balances, particularly in Ireland where the deficit is

    estimated to reach 9.9 percent of GDP in 2011, the United

    Kingdom with 9 percent of GDP and Spain with 6.7 percentof GDP (see Figure 7). High levels of indebtedness act as a

    brake on future growth prospects, increase the cost of borrowing

    and intensify investor uncertainty and market volatility.

    Second, financial market risks have abated but not disappeared.Forty percent of business leaders identified this group of

    risks as one of the most significant challenges to growth and

    employment in Europe in 2011. The International Monetary

    Fund estimates that total banking writedowns or loss provisions

    in the Eurozone over the period 2007-2010 were in the order

    of US$600 billion.6 Vulnerabilities remain, including a high

    proportion of short-term debt requiring refinancing and

    significant dependence on the wholesale money market and

    central banks for financing needs.7

    Third, a multi-speed Europe is emerging, driven by a more

    fundamental competitiveness gap in terms of productivity and

    labour costs (see Figure 8). Germany is enjoying its strongest

    growth in a generation as its ultra-competitive manufacturing

    sector taps into rising export demand in international markets,

    especially from fast-growing emerging economies. By contrast,the more peripheral economies are increasingly lagging,

    buckling under the weight of unsustainable government debt

    levels, troubled banks and collapsed property markets.

    Page10 Europe in Tomorrows World

    While macroeconomic stability is the first step, Europe must

    review its economic governance systems and reforms for

    sustainable growth.

    Imperatives for Europe:

    Steady the shipget the macro-fundamentals rightBusiness leaders in our survey clearly believe that more

    urgent action is needed to tackle budget deficits and debt

    levels within the Eurozone in order to restore financial market

    confidence and promote long-term growth. Thirty-six percent

    of European business leaders stated that governments

    in Europe need to cut deficits faster, while 35 percent were

    satisfied that the current speed of deficit reduction is about

    right (see Figure 9). Only 26 percent believed that governments

    are cutting deficits too quickly. This view was expressed even

    more strongly by business leaders from outside Europe, 44

    percent of whom would like to see faster deficit reduction

    within Europe.

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    Fixing the current problems in Europes public finances andfinancial system is not enough. The financial crisis and subsequent

    recession provided a stark reminder of how macroeconomic

    imbalances, if left unchecked, can quickly spill over into assets

    bubbles and create contagion risks across highly interdependent

    economies. To prevent similar crises in the future, business leaders

    believe that the toolbox of economic governance should include

    more and better safeguard mechanisms to identify the buildup

    of imbalances and to defuse the risks associated with them

    (see Figure 10). In particular, they point to the following actions:

    Improve coordination between member states on fiscal

    policy (mentioned by 36 percent of respondents). The Pact

    for the Euro, adopted by the Eurozone heads of state and

    government in March 2011, includes measures to address the

    sustainability of national pensions and health care systems,

    and stronger enforcement of Stability and Growth Pact ruleson national budget deficits and debt levels.8

    Enhance regulation to address financial sector risks (cited

    by a quarter of business leaders) and restore stability to

    public finances. In practice, this can include measures to

    shore up levels of capitalisation or improve macroprudential

    supervision of the links between banks and the monetary

    system.

    Design early-warning systems to prevent asset bubbles (forexample, in property and financial markets), highlighted by

    one-fifth of respondents. This can include measures to monitor

    the evolution of asset prices over time to spot divergences,

    modelling of the risk-transmission channels between assets

    or markets and a renewed focus on macroprudential supervision

    of financial institutions.

    Create stronger mechanisms for central monitoring of national

    competitiveness (endorsed by a little more than a quarter of

    business leaders). Such measures form a cornerstone of the

    Pact for the Euro, which requires member states to review

    their competitiveness as embodied in wage and productivity

    developments. The Pact also requires member states to take

    actions to increase productivity, such as opening up services

    sectors to competition, promoting productivity and R&D, and

    improving the business environment for SMEs.

    Europe in Tomorrows World Page 11

    Business Leader Insight

    As economic growth returns, member states musttake immediate actions to facilitate the process

    of scal consolidation through far-reaching

    structural reforms.

    Develop forward-looking approaches to systemic risks and imbalances

    Incorporate pro-growth measures in economic governanceRestoring macro-stability to public finances and financial

    markets is a necessary condition for growth and job creation.

    It is not a sufficient condition, however. Pro-growth structural

    reformin areas such as skills, innovation and tradeis also

    needed. Business leaders indicated several ways in which

    the tools of economic governance can support a pro-growth

    agenda:

    Make greater use of tax cuts to promote employment. This

    was mentioned by 43 percent of business leaders as opposed

    to 19 percent who favour increased public spending to

    stimulate employment.

    Modify fiscal rules to encourage increased capital expenditure

    (for instance, on growth-enhancing infrastructure) in preference

    to current spending, an action cited by 28 percent of business

    leaders.

    Adopt measures to free up bank lending to small businesses,

    cited by more than a quarter of respondents.

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    Business Leader Insight

    The economic stimulus measures have worked

    but will not lastnow we must look for real

    economic growth.

    Figure 6: Public sector debt (% of GDP)

    Keyfindings

    2007

    2009

    2011

    0%

    20%

    40%

    60%

    80%

    100%

    120%

    140%

    160%

    180%

    European

    Union

    Eurozone Spain Germany United

    Kingdom

    France Ireland Italy Greece

    Source: Economist Intelligence Unit

    Figure 7: Public-sector budget balances (% of GDP)

    Source: Economist Intelligence Unit

    Spain

    2007

    2008

    2009

    2010

    2011

    European

    Union

    Eurozone GermanyUnited

    Kingdom

    FranceIreland ItalyGreece-35%

    -25%

    -15%

    -5%

    5%

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    Figure 8: The competitiveness gap: evolution of unit labour costs for a selection of EU economies (index 2001Q1=100)

    Figure 9: Is the speed of deficit reduction right?

    How do you assess the actions being taken by European governments to reduce their budget deficits and levels of public debt?

    Source: Organisation for Economic Co-operation and Development

    80

    100

    120

    140

    160

    180

    200

    220

    Q1-2002 Q1-2003 Q1-2004 Q1-2005 Q1-2006 Q1-2007 Q1-2008 Q1-2009 Q1-2010

    Greece

    Italy

    Spain

    France

    Germany

    Governments need to cut deficits faster; they needto restore the confidence of financial markets andpromote long-term growth and investment

    Current speed of deficit reduction is about right

    Governments are cutting deficits too quickly; governmentstimulus still has a role to play in supporting short-termgrowth and employment

    Dont know

    Too slow

    36%

    About right

    35%

    Too fast

    26%

    Dont know

    3%

    Figure 10: Driving growth and job creation

    What macroeconomic actions should policymakers focus on in order to drive economic growth and employment in Europe over the next few years?

    Select up to three.

    43%

    36% 35%

    28% 28%25% 25%

    23%19%

    Tax cuts to

    stimulate

    growth and

    employment

    Greater

    coordination

    between EU

    member states

    on fiscal policy

    (including

    surveillance

    and

    enforcement

    of limits on

    public sector

    deficits)

    Cut public

    sector

    deficits to

    restore bond

    market

    confidence

    Greater focus

    on capital

    spending (e.g.,

    infrastructure)

    as opposed

    to current

    spending

    Measures to

    free up

    bank lending

    to small

    businesses

    Stronger

    mechanisms

    for central

    monitoring of

    national

    competitiveness

    (e.g., relative

    labour costs)

    Regulation

    to address

    financial

    sector risks

    Introduction

    of early

    warning

    systems to

    prevent asset

    bubbles

    Public spending

    measures to

    stimulate

    demand

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    Business Leader Insight

    Fundamental scal, labour and nancial

    reforms are essential to improving economic

    performance.

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    Entrepreneurship and SMEs:breaking the ceilingEurope excels at creating new businesses. There are morethan 20 million SMEs in the European Union and they make up

    99.8 percent of total European enterprises.9 This is a dynamic

    environment, where for every 10 European SMEs, a new one

    is created every year.10 Europe is also successful in ensuring

    that these SMEs survive. Two years after creation, around 70

    percent of new enterprises are still in business11a result

    roughly comparable to that in the United States.12 Moreover,

    SMEs in Europe employ two-thirds of the active population13

    and create more jobs than large enterprises do.14

    However, European SMEs struggle to grow (see Figure 11).They are smaller than their US counterparts.15 Nine out of 10

    SMEs in Europe are microenterprises employing an average

    of two people.16 Our analysis ofForbeslargest companies

    by market capitalisation shows that only around 3 percent of

    European enterprises founded since 1980 have made it to

    the top 1,000. The equivalent figure for the United States is 11

    percent.17 With increasing competition as well as opportunities

    coming from emerging economies, growth in the size of the

    enterprise can help SMEs better position themselves to unlock

    future growth.

    Increasing European SMEs size as well as access to foreignmarkets will be fundamental to driving their future growth.

    Imperatives for Europe:

    Remove the ceiling to growth

    Help SMEs go beyond borders

    Regulation and administrative barriers must be simplified to

    foster SME growtha priority shared by 53 percent of C-level

    executives surveyed (see Figure 12). Simplified regulationand better conditions are often available for microenterprises.

    However, as they grow, their costs and obligations rise, making

    expansion an unappealing option. Europe must adopt a

    pro-expansion agenda for SMEs. To achieve this, policymakers

    can:

    Internationally active SMEs are more innovative and report

    higher employment growth than SMEs that operate only

    in their home markets (7 percent versus only 1 percent).18

    However, a large proportion of European SMEs are too small

    to cope with the costs of exporting. On the one hand, Europe

    must reap the benefits of fast-growing markets outside the

    European Union. On the other hand, SMEs exports are mostly

    directed to other European partners, so fostering intra-EU

    trade is equally important. Actions to help SMEs go beyond

    their borders include the following:

    Introduce pro-growth legislation through exemptions

    and incentives for micro- and small enterprises willing to

    expand, and drive down the cost of regulatory compliance.

    Increase visibility of existing EU funding programmes and

    build partnerships with the financial sector to improve

    access to credit.

    Increase awareness of existing internationalisation programmes

    and develop facilities to operate in emerging markets

    not only in China and India but also in other fast-growing

    economies.

    Dismantle barriers to cross-border EU trade by completingthe Single Marketthe opening up of services markets

    being a top priority.

    Enhance SMEs export capabilities through initiatives aimed

    at developing language skills, managerial capabilities and

    legal training.

    Business Leader Insight

    Evidence that Europe is competitive would be

    to see 10 European start-ups becoming global

    companies in ve years.

    Business Leader Insight

    SMEs are very good foundations for economic

    stability and for durable economic growth.

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    SMEs need to reach a critical mass in order to competeinternationally. Hiring new people is not the only way to

    do it: partnerships and technology can play an important

    role. Sixty-nine percent of SMEs have broadband access but

    their use of ICTs remains limited.19 Through better harnessing

    of the power of ICT, these firms can group together or join

    forces with larger enterprisesan option favoured by 28

    percent of C-level executives surveyed. Possible initiatives

    to build economies of scale include the following actions:

    Use cloud computing to drive down costs and implementfunctions such as electronic invoicing, HR services outsourcing

    and business process simplification.

    Understand how to create virtual hubs and unlock the

    advantages of economies of scale among firms in different

    locations to share expertise and costs.

    Promote collaboration between SMEs and larger companies

    (for example, through job secondments, training and supply

    chains) to combine small enterprises creativity with larger

    firms reach.

    Page16 Europe in Tomorrows World

    Scale up for growth

    Figure 11: Challenges to European SME growth

    What do you see as the most significant challenges to SME growth in Europe? Select up to three.

    Figure 12: Boosting European SME growth

    In your opinion, what actions would be most effective in encouraging SME growth in Europe over the next few years? Select up to three.

    Keyfindings

    Administrative

    barriers (e.g.,

    bureaucracy,

    regulation)

    Insufficient

    or adverse

    incentives

    transmitted

    by the tax and

    subsidy system

    Lack of access

    to additional

    rounds of

    financing and

    capital

    Shortage of

    management

    capability

    among SME

    leaders

    Insufficient

    trade finance

    (e.g., export

    credits,

    guarantees)

    Lack of export

    capabilities

    (e.g., language

    skills, legal

    or financial

    expertise)

    Lack of access

    to professional

    expertise (e.g.,

    legal, financial

    consultancy)

    Trade barriers

    limiting the

    geographical

    reach of

    the SME

    Rapid

    employee

    turnover

    in SMEs

    inhibiting

    investment

    in skills

    47%

    37%

    32%

    26%24% 24%

    23%20%

    15%

    Reduce and/

    or simplify

    taxes and

    regulation

    Dismantle

    barriers to

    cross-border

    trade within

    the EU

    (includingfor services)

    Promote

    collaboration

    between SMEs

    and larger

    companies

    (e.g., jobsecondments,

    training, supply

    chains)

    Invest in

    information

    and

    communications

    technology

    infrastructureto enable

    cost reduction

    and market

    expansion

    Establish

    SME-to-SME

    business hubs

    for sharing

    expertise and

    costs

    Increase

    training in

    export

    capabilities

    (e.g., language

    skills,international

    marketing)

    Increase

    investment in

    management

    training for

    SMEs

    Identify SME

    role models

    to share best

    practices and

    success stories

    Develop

    mechanisms

    for SME

    employees

    skills to be

    certified andrecognised

    53%

    39%

    28% 28% 26% 26% 23%

    17%13%

    Business Leader Insight

    We need less and smarter regulation in order to

    create an environment where entrepreneurship

    both for SMEs and big companiesis stimulated.

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    Human capital and labourmarkets: bridging the gapThe European Union has a large pool of educated workers, witharound 19 million students in tertiary education20 and seven

    EU member states ranking in the top 10 of the World Banks

    Knowledge Economy Index, with each of the seven ranking

    above the United States.21 But Europe is failing to make the

    most of these advantages.

    In the short term, Europe faces labour-market inefficiencies as

    rigidities prevent the appropriate allocation of the available

    skills of the unemployed. There are 23 million unemployed

    people searching for a job22 but a large number of vacancies

    3.5 millionremain unfilled as employers struggle to find

    people with the required skills.23 One in four employers reports

    difficulties in filling vacancies.24 At the same time, estimates

    show that in Europe 30 percent of todays employees possess

    a higher level of education than that required for the jobs in

    which they are currently working.25

    In the long run, Europe will have to cope with a skills mismatchthat is the product of a structural shift induced by factors such

    as globalisation, technological change and the move to a lower-

    carbon economyall compounded by the recent economic

    crisis. The resulting imbalances in European labour markets

    can become significant. For example, engineering graduates

    account for only 12 percent of Europes graduates26 despite

    the fact that vacancies for technicians and engineers are some

    of the most difficult to fill.27 This shortage will worsen in the

    future: estimates show that by 2015, EU member states will lack

    2.7 million skilled workers in their IT, health and research sectors.28

    Increasingly, Europe will have to expand the supply of skilled

    and adaptable workers who can be employed in jobs that do

    not yet exist.

    Europe must act now to make the machinery of labour markets

    operate more efficiently and to develop the appropriate human

    capital for the jobs of the future.

    Imperatives for Europe:

    Improve geographic mobilityOn average, only about 2 percent of resident EU citizens take

    advantage of their freedom to live outside their native country.

    By contrast, non-EU nationals make up almost 4 percent of the

    EU population.29 According to 35 percent of all the business

    leaders surveyed, the lack of geographic mobility is one of

    the most significant challenges they face in labour markets

    (see Figure 13). C-level executives from large companies

    were particularly concerned, with 43 percent citing it as a

    challenge. Policymakers can facilitate greater geographic

    mobility through a range of actions:

    Ensure the mutual recognition of qualifications acrosscountriesan option favoured by 28 percent of respondents

    and encourage improvement in language skills and

    qualificationsmentioned by 29 percent of respondents

    (see Figure 14). Business leaders also highlighted the

    potential of a Europe-wide labour exchange to balance

    demand and supply more effectively in labour markets.

    Integrate existing European mobility tools, in order to

    increase awareness of their capabilities and broaden their

    take-up across sectors. There is also potential to widen the

    scope of these tools to address other key barriers, such as

    pension portability and housing market rigidities. An example

    of a tool that can be adapted in this way is Europassa service

    that aims to make qualifications easily understood in Europe.

    Encourage mobility among young people through a focus

    on the Europe 2020 Youth on the Move initiative. This

    initiative aims to support young peoples access to and

    take-up of job openings abroad, and encourages employers

    to create openings for them.

    Tailor immigration policies to improve geographic mobility

    between EU and non-EU countries. Thirty-seven percent of

    C-level executives surveyed agreed that this would be an

    effective strategy.

    Business Leader Insight

    Demography will translate into a lack of man-power in the future. We need more exibility in the

    retirement age and new thinking on immigration.

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    As older employees retire, workforces in Europe will losethese employees knowledge and expertise. At the same time,

    Europe must reverse the declining employment rate (it fell

    from 65.9 percent in 2008 to 64.6 percent in 2009) to reach its

    target of 75 percent by 2020.30 Widening the labour pool was

    considered an effective strategy by 36 percent of C-level

    executives from high-growth companies, compared with 26

    percent of all other companies. To support widening of the

    labour pool, policymakers can:

    Incentivise a longer working life by reforming tax andbenefit systems and aligning pension systems with these.

    Invest in lifelong learning and the wider infrastructure

    needed to encourage older workers to stay in the work-

    place, such as digital networks that enable remote and

    flexible working. Twenty-nine percent of business leaders

    agreed that using technology to enable lifelong learning

    would be an effective action.

    Page18 Europe in Tomorrows World

    Widen the labour pool

    Invest in STEM skillsOnly four EU countries rank in the top 10 countries of the

    Programme for International Student Assessment in mathematics

    and science.31

    Investment in education and training in general(34 percent), and STEM skills in particular (33 percent), were

    considered effective strategies by our surveyed business

    leaders. Specific measures can include:

    Promote STEM options from an early stage to encourage

    young people to pursue STEM subjects in their subsequent

    education.

    Encourage businesses to work more effectively with

    educational bodies to produce the right mix of academic

    and practical skills: for example, through the establishmentof business-run academies.

    Adapt curricula and teaching methods to the changing

    needs of the knowledge economy and strengthen the role

    of vocational qualifications and training.

    Focus on career counselling that helps young people under-

    stand the link between STEM-related subjects at school and

    the future career paths these skills make possible.

    Figure 13: Skills challenges for companies

    What are the most significant skills challenges for companies in Europe? Select up to three.

    Key

    findings

    0% 10% 20% 30% 40% 50%

    Poor or limited information for workers aboutavailable job opportunities

    Poor or limited information for employers aboutavailable skilled labour

    Loss of skilled workers to destinations outsideof Europe (brain drain)

    Lack of experienced employees due to retirement

    Low levels of basic and intermediate skills

    Multiple and differing qualifications and trainingstandards across Europe

    Lack of graduates with applicable

    skills in the job market

    Cost and complexity of sourcing skilledworkers from outside Europe

    Shortage of available workers in growth sectors

    Lack of geographic mobility of workers within Europe

    All respondents

    Respondents from companies withannual revenues above US$1bn

    Respondents from companies withannual revenues between US$100mand US$1bn

    Business Leader Insight

    Thirty-eight percent of workers have no basic

    e-skills, but we expect that 90 percent of jobs

    will require these skills in ve years time.

    Business Leader Insight

    We need to shift the focus of labour market

    regulation from job security to employability.Lifelong training is a key element of exicurity.

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    Figure 14: Building the talent pipeline

    In your opinion, what strategies would be most effective in addressing skills challenges in Europe over the next few years? Select up to three.

    All respondents Respondents from companieswith 2010 revenue growth 5%

    0%

    10%

    20%

    30%

    40%

    Establish a

    Europe-wide

    labour

    exchange

    (e.g., an online

    platform for

    advertising

    demand and

    supply)

    Undertake

    better

    long-term

    skills

    planning

    Ensure better

    mutual

    recognition

    of

    qualifications

    across Europe

    Encourage

    improvement

    in language

    skills across

    Europe

    Use

    technology

    to enable

    lifelong

    learning

    and the

    development

    of skills

    Widen the

    labour pool

    (e.g., extend

    retirement age,

    increase female

    participation,

    encourage

    flexible

    working hours)

    Boost science,

    technology,

    engineering

    and math

    (STEM)

    training in

    particular

    Increase

    public and

    private

    investment

    in education

    and training

    generally

    Tailor

    immigration

    policies to

    attract skilled

    workers

    (e.g.,

    simplification

    of work visa

    rules)

    Business Leader Insight

    A competitive Europe would be a Europe where

    it is easy for companies to operate, where an open

    and challenging environment stimulates entre-

    preneurship, where the level of education is high,

    and where people are stimulated to be mobile.

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    ICT and social media:digital highways to growthAfter years of promise, information technology and socialmedia have finally come of age. Technological advances

    are transforming the business landscapeseparately and in

    combinationand Europe has a chance to benefit from these.

    Cloud computing, for example, puts business support services

    within reach of small businesses, at entirely variable costa

    significant boost to innovation and entrepreneurship. Mobile

    commerce promotes productivity in ways of working and

    opens up new channels to customers, particularly in overseas

    markets. Equally, the breathtaking rise of social mediajust

    think of Facebooks 500 million active usersis redefining

    advertising, marketing and product development.

    In an economy increasingly geared to knowledge and information,a greater focus on ICT has the potential to drive faster

    European growth and competitiveness. But several studies

    have shown that a major part of the productivity gap between

    Europe and the United States is attributable to differences in

    the take-up and application of ICT.32 Indeed, business leaders

    we surveyed identified productivity gains through more

    innovative business models as one of the most significant

    benefits from increased investment in ICT (44 percent), along-

    side the ability to gain better insights into customer demands

    preferences (see Figure 15). Yet a focus on the technologies

    themselves is not sufficient. Explosive growth occurs when

    new technologies reach a critical mass of users, unleashing a

    wave of creativity across the general economy.

    Page20 Europe in Tomorrows World

    Europes actions around investment in technologies must also

    be coupled with measures to promote take-up and widespread

    usage of IT in peoples home and working lives.

    Imperatives for Europe:

    Outperform in digital infrastructure and market regulationWorld-leading digital infrastructure is essential if Europe is

    to set in train a self-reinforcing wave of ICT-enabled growth

    and access to fast broadband is central in creating this. Yet

    there remains still a long way to go before the European

    Union can meet its target of giving all Europeans access to

    basic broadband by 2013 and to ultra-fast broadband by 2020.

    Business leaders share the European Commissions vision, with

    38 percent of survey respondents citing the establishment

    and adoption of superfast broadband as an imperative for

    maximising the return from ICT and digital media (see Figure

    16). To assist ICT leaders with the journey, policymakers can

    consider a number of actions:

    Progressively coordinate national responses to the

    European Commissions Digital Agenda to provide clear

    and durable frameworks for investment in fast broadband,

    regulation of next-generation access, and growth of mobile

    and satellite broadband.

    Enhance the ability of European consumers to compare

    broadband speeds and prices across the European Union

    and the world, thus increasing market competition.

    Create investment incentives for the establishment in the

    European Union of the servers and other infrastructure

    required by cloud computer service providers.

    A clear and far-sighted understanding of Europes laws on

    data handling, migration, privacy and security is vital to

    confident business investment and consumer adoption in

    an increasingly ICT-intensive economy.33 Twenty-nine percent

    of business leaders we surveyed included consistent data

    privacy and cyber security laws across Europe among their

    top three ICT priorities; and 26 percent cited the improvement

    of intellectual property laws to promote the digitisation of

    content. As part of the process of building this essential base

    of ICT-powered growth, policymakers can:

    Articulate citizens entitlement to consistent data security and

    protection throughout an increasingly virtual Single Market.

    Set a long-term vision for how the responsibilities of enterprises

    handling personal data are likely to evolve.

    Formulate incentives for the establishment of ICT-intensive

    businesses within the European Union.

    Business Leader Insight

    ICT and digital and social media are excellent

    elds for Europe to focus on.

    Set clear ground rules

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    Business Leader Insight

    The EU must facilitate the ow of data both

    internally and with its international partners to

    promote global innovation.

    Business Leader Insight

    A digital single market can bring additional

    digits to GDP.

    As ICT increasingly plays a pervasive role in Europeans daily

    work and life, digital illiteracy is more disabling than ever.

    Being unskilled in the basics of IT excludes people from job

    opportunitiesand makes the process of job searching harder.

    As consumers, they can be denied the IT-enabled benefits of

    better information, wider choice and lower prices. In our survey,

    31 percent of business leaders identified the improvement of

    IT skills among people unfamiliar with technology as a top

    ICT growth imperativesecond only to the call for superfast

    broadband. Actions to support this effort include the following:

    Promote and harness the consumer adoption of newtechnologies, which over time builds transferable digital

    skills for the workplace.

    Identify digital literacy or accessibility gaps in specific

    geographic, age or other groups.

    Encourage business links with the third sector and social

    enterprises to transmit ICT know-how, particularly in

    disadvantaged communities.

    View digital skills as todays literacy

    Figure 15: The case for greater ICT investment

    In your view what would be the most significant benefits of increasing investment in information and communications technology (ICT) and digital

    media networks for Europe? Select up to three.

    Figure 16: Maximising the return from ICT and digital media

    What actions would be most effective in maximising the return from information and communications technology (ICT) and digital media in Europe

    over the next few years? Select up to three.

    Keyfindin

    gs

    44% 44%

    40%

    36%

    26%

    Productivity

    gains

    generated

    by lowercosts of

    communication

    Harnessing

    innovation

    from multiple

    stakeholders(e.g.,

    crowd-

    sourcing)

    Increased

    environmental

    sustainability

    (e.g., viaintelligent

    energy

    solutions)

    Boosting

    efficiency

    and reach

    of publicservices

    More

    efficient

    supply chain

    operations

    Better access

    to new

    customers

    (e.g., throughsocial

    networking,

    mobile

    commerce)

    Better

    insights into

    customer

    demands andpreferences

    (e.g., through

    analytics)

    Productivity

    gains

    through more

    innovativebusiness

    models

    26%

    22%

    19%

    Assimilating

    consumer

    IT for

    workplace

    use toimprove

    productivity

    Closing

    digital

    skills

    divides

    acrossEuropean

    economies

    Public

    procurement

    of new

    advanced

    technologiesand

    solutions

    Freeing up

    government

    data to

    enable

    citizen-sourced

    digital tools

    (websites,

    apps, etc.)

    Measures

    to promote

    the

    adoption

    of cloudcomputing

    across

    Europe

    Better use

    of online

    social

    networks

    formarketing

    and

    crowd-

    sourcing

    Improved

    intellectual

    property

    rules to

    promotedigitisation

    of content

    The

    establish-

    ment of

    consistent

    data privacyand cyber

    security laws

    across

    Europe

    Measures

    to improve

    IT skills

    among

    peopleunfamiliar

    with

    technology

    The

    establish-

    ment and

    adoption of

    superfastbroadband

    across

    Europe

    38%

    31%

    23%

    26% 26%

    21%21%

    20%18%

    17%

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    22/36

    Innovation: creating apan-European innovation

    ecosystemThe EU member states include world leaders in manufacturing,design, aerospace, telecommunications, energy and environ-

    mental technologies. The region accounts for a little more than

    25 percent of scientific publications, the highest share of any

    region.34 As Martin Schuurmans, chairman of the European

    Institute of Innovation and Technology, points out, half of the

    Nobel Laureates for medicine originate in Europe, yet many of

    the global players in the pharmaceutical sector stem from the

    United States.35

    So while Europe produces a wealth of raw ideas (see Figure

    17), its innovation performance is lagging in the global arena,

    with the United States widening its lead and emerging markets

    catching up. The European Union spends 2 percent of GDP

    on R&D, compared with 2.8 percent in the United States and

    3.4 percent in Japan (see Figure 18).36 China has increased its

    global share of scientific publications to 12 percent in 2007,

    a major improvement over the 2.5 percent it had in 1997.37

    So far, Europe has failed to create a pan-European innovation

    ecosystem that can adapt to the new nature of innovation. On

    the one hand, innovation measures have been fragmented

    across member states and between various EU policymaking

    bodies. On the other hand, innovation has become increasingly

    global and dispersed. Innovation hotspots are springing up in

    emerging markets, and technology is enabling new models

    of innovation around crowd-sourcing and coproduction.

    Page22 Europe in Tomorrows World

    Europe must create an effective innovation ecosystem that hosts

    dynamic networks with rapid exchange of knowledge and capital

    between stakeholders.

    Imperatives for Europe:

    Promote services innovationThe services sector makes up more than 70 percent of the EU

    economy, but accounts for only 20 percent of the European

    Unions internal trade.38 The appropriate framework can

    encourage business-model innovation and product innovation

    as businesses seek to tap into new markets. To unlock this

    potential, action must be taken to:

    Complete the Single Market in services. This would make

    it easier for economic activity to take place across borders

    and boost services, including business-to-business services.

    Establish standards to enable interoperability between new

    and existing products and services and to provide a platform

    for further innovation.

    Support better methods of valuing intangible assets related

    to services innovation to induce increased capital-market

    funding of innovation.

    Provide the right framework conditions, such as simplifying

    and reducing the burden of regulation and taxation. Thirty-

    four percent of all survey respondents cited this as an

    effective action for boosting innovation (see Figure 19).

    Europe must develop a labour force with a broad skills base,

    a critical element in transferring high-value ideas all the way

    to market. But it must also retain and attract talent from around

    the world to create a truly networked innovation ecosystem.

    Suggested policy levers include the following:

    Reform education systems to incorporate business skills in

    STEM degrees and teach STEM skills in business courses.

    Encourage more internships and placements so that students

    and researchers gain hands-on experience with the technologies

    used by industry.

    Focus on measures to attract non-EU researchers, such as

    visa arrangements and scholarships. A quarter of the survey

    respondents cited this as a potentially effective action for

    European innovation.

    Business Leader Insight

    We need links between universities and companies

    R&D centres to develop new products.

    Develop and retain innovators and entrepreneurs

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    23/36Europe in Tomorrows World Page 23

    Business Leader Insight

    Programmes to stimulate innovation need to be

    simple if companies are to participate in them.

    Innovation clusters are central to the knowledge architecture

    of modern economies. Their creation can bring together a

    broad and diverse mix of skills, venture capital, marketing and

    development expertise, universities, industry and spin-outs.

    Our survey found that promoting knowledge exchange between

    research and business would be the most effective strategy.

    This was markedly higher among high-revenue-growth

    companies (42 percent) than average- or no-growth

    companies (35 percent). Actions that can support knowledge

    exchange include the following:

    Harness the power of technology, including social media

    and digitisation of public data, to draw on the creativity of

    a wide range of stakeholders.

    Change academic incentives to encourage commercialisationof research and university spin-outs, and develop areas of

    excellence in areas of societal concerns.

    Support technology-enabled virtual clusters or online platforms

    that link agglomerations of early-stage SMEs with venture

    capitalists; 29 percent of all business leaders agreed that a

    hub that connects investors with innovators was important

    for European innovation. For example, GrowVC is a community-

    based social networking platform that brings together start-up

    companies with providers of seed capital.

    Facilitate greater understanding of industry among universities

    and research institutes through secondments and collaborative

    projects.

    Rethink clusters to harness networking benefits

    Figure 17: Tertiary education graduates in mathematics, science and technology (% of population age 20-29)

    Figure 18: Gross domestic expenditure on R&D (% of GDP)

    Keyfindings

    Japan

    European Union

    United States

    0.5%

    1.0%

    1.5%

    1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

    Japan

    United States

    European Union

    1.0%

    1.5%

    2.0%

    2.5%

    3.0%

    3.5%

    1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

    Source: Eurostat

    Source: Eurostat

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    24/36Page24 Europe in Tomorrows World

    Figure 19: Creating an innovation ecosystem

    What actions would be most effective in increasing the level of innovation in Europe over the next few years? Select up to three.

    Keyfindings

    All respondents Respondents from companieswith 2010 revenue growth >5%

    Respondents from companieswith 2010 revenue growth

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    Business Leader Insight

    Europes leaders need to be real thought leaders

    who are inspirational and can set a new direction

    for entrepreneurship, innovation and education.

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    26/36Page26 Europe in Tomorrows World

    Industrial strategy:a future for Europe in

    the global economyIndustry remains the backbone of Europe, with manufacturingindustry a major source of EU growth and jobs. Before the

    global financial crisis, European manufacturing accounted for

    around 17 percent of GDP and 22 million jobs.39 But the importance

    of the industrial base stretches far beyond the core activity of

    manufacturingit also encompasses the broader productive

    sector, associated business services and wider businesses that

    rely on industry (and vice versa). Including this broader definition,

    the servo-industrial economy accounts for nearly half of the

    EUs GDP.40

    EU industry is a key player in the global economy and very

    competitive in new green technologies. Europes core eco-industries have a turnover in excess of 300 billion and have

    global market shares of up to 50 percent in some sub-sectors.41

    The European Union is also a specialist in niche marketssuch

    as craftsmanship, design and creative contentthat have high

    barriers to entry. And with careful nurturing, niche markets can

    turn into mass markets. But European industry faces a number

    of challenges.

    The current phase of globalisation, marked by the rise of

    emerging markets and low-cost centres, is placing pressure

    on European industry, especially on higher-volume markets

    that compete mainly on cost rather than service and quality.

    Emerging-market companies with functional business models

    are carving out market share in areas where European businesses

    previously dominated. As emerging markets focus on higher-

    value-added goods, they will also join advanced countries

    in competing with Europes newer growth successes. The

    European Unions first-mover advantage in the green sector

    could easily be eroded by rapidly expanding industries,

    particularly in the United States and Asia.

    In addition, competition from emerging markets is playing out

    beyond the corporate arena. Emerging markets often have a

    more strategic vision of industrial planning; their governments

    are striving to establish certain industries at the forefront of the

    global stage and are investing heavily in key sectors. Beijings

    12th Five Year Plan, for instance, has marked out 4 trillion

    yuan (US$600 billion) of financial support for the development

    of key emerging industries: energy conservation andenvironmental protection, information technology, biology,

    advanced manufacturing, new energy, new materials and

    new-energy automobiles.42

    At the same time, disruptive business models are emerging

    for EU industry. The lines between manufactured products and

    services are blurringthe so-called servitisation of products.

    Services are increasingly being built on the back of manufacturing,

    with the manufacturing workforce employed in less traditional

    roles including R&D, design and after-sales care. The auto-

    mobile industry, for instance, sells vehicles with maintenance

    schemes, financing options and insurance. And the degree of

    integration between goods and services is intensifying. Some

    products and services cannot be separated, as demonstrated

    by the car-sharing service Zipcar.

    Europe needs to build a dynamic and sustainable industrial base

    to remain competitive in areas such as the green sector and to

    take advantage of the growing trend in servitisation.

    Imperatives for Europe:

    Reinforce the foundationsThe basic conditions for growthsuch as a favourable tax and

    regulatory regime, low levels of bureaucracy, skilled staff to

    hire and access to financeneed to be suitably created for

    EU industry to prosper. Complex tax and regulatory systems

    discourage investment, and a shortage of appropriate skills

    inhibits industry growth and innovation. Reinforcing the

    foundations is vital not only to industry in Europe but also

    for attracting foreign investment. Among the business leaders

    surveyed, removing the obstacles to industry development

    included the following:

    Reduce and/or simplify regulation and tax, as mentioned

    by 47 percent of respondents (see Figure 20). This view was

    expressed even more strongly by high-growth firms, with 56

    percent of business leaders supporting tax changes.

    Increase investment in STEM skills, endorsed by one-third of

    respondentsespecially large firms (42 percent)to support

    emerging industries such as the green sector.

    Business Leader Insight

    There is the need for integrated policies at

    the European level to address climate, energy

    efciency and sustainability issues.

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    The servitisation of industry can carve out new niches and areasof comparative advantage over low-cost, functional business

    models. As manufacturing and services become more

    intertwined, the growth and demand in manufacturing and

    in new services will reinforce each other. This virtuous cycle

    of growth can be encouraged through the following actions:

    Foster stronger linkages and closer collaboration between

    the two sectors, spanning the value chain, from product

    design to outbound logistics and marketing.

    Support innovation within the manufacturing sector byencouraging greater linkages between manufacturing firms

    and universities/research institutes. Our survey revealed

    that one-fifth of business leaders favour a sharper focus on

    interdisciplinary research to stimulate industry growth.

    Create an advisory service to share knowledge and best

    practices in the servitisation of goods. Such a service can

    encourage the use and adoption of technologies to promote

    innovation in processes and business models.

    Strengthen the link between industry and services

    Articulate a pan-European industrial strategyAs barriers to trade and capital erode, and as technology

    opens up more sectors to international competition, Europewill need a more strategic vision of industry. A number of

    actions can frame an EU industrial strategy, including the

    following:

    Encourage stronger ties with emerging-market businesses,

    cited by 36 percent of business leaders.

    Consolidate areas of existing comparative advantage to

    create emerging centres of excellence. Thirty-four percentof our business leaders agreed that Europe needs to

    prioritise business sectors seen as advantageous to Europe,

    such as finance, aerospace and automotive.

    Implement common standards across the European Union

    to eliminate uncertainty and encourage investment in new

    technologiessupported by 32 percent of respondentsin

    order to create a critical mass of users in new technologies

    across the EU market.

    Figure 20: Stimulating industry growth

    How can European industrial policy most effectively stimulate industry growth in Europe over the next few years? Select up to three.

    Key

    findings

    Reduce

    and/or

    simplify

    regulation

    and tax

    Encourage

    stronger

    ties between

    European

    and

    emerging-

    market

    businesses

    Articulate

    a pan-

    European

    industrial

    strategy,

    prioritising

    business sectors

    seen as

    advantageous

    to Europe(e.g., finance,

    aerospace,

    automotive)

    Increase

    investment

    in STEM skills

    (science,

    technology,

    engineering

    and

    mathematics)

    Implement

    common

    standards

    across

    Europe to

    eliminate

    uncertainty

    and encourage

    investment

    in newtechnologies

    Encourage

    stronger

    partnerships

    between

    business

    and labour

    to reduce

    risk of

    industrial

    action

    Apply more

    focus on

    inter-

    disciplinary

    research (e.g.,

    information

    technology,

    genomics)

    Facilitate

    more

    apprenticeship

    programmes

    Facilitate

    greater

    emphasis on

    management

    training

    47%

    36%34% 33% 32%

    28%

    21%

    16%14%

    Business Leader Insight

    We need to invest in areas of existing competitive

    advantage such as manufacturing, aerospace,pharma and clean energy.

    Business Leader Insight

    Given its current positioning in the sustainable

    technology eld, Europe must lead the world inbreaking the link between the production of

    wealth and the consumption of resources.

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