Accelerate social adoption social connections 2015
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Transcript of Accelerate social adoption social connections 2015
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Accelerate Social Adoption
Arne Bergmannpanagenda
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Imagine you have all patternaround collaboration and
communication available for fact-based planning and
execution
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Solutions Matrix
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Application-Connected Enterprise
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Application Data Streams
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Email-Connected Enterprise
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Emails and Apps
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Demographic basics (Age)
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Understanding work styles
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Understanding database usage by countries and regions
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Acceptance of Browser-Based Apps
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Email Usage by Countries and Regions
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Social Adoption
Identifying the best way to start
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Identify Information Brokers
• “Social is all about people and their true rolewithin their microcosm“
Manufacturing
R & D
Broker
Sales
PM
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People need content
• Provide work items that your users know
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Populate Communities
File Redundancy
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Connect People
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Identify Teams that may benefitgreatly from Customer Lounges
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Create Customer Lounges
• Provide value content for self-service
• Provide direct access to your team
• Document and discuss within the lounge
• Provide customer with central go-to place
• Benefit from better customer binding
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Infrastructure CostOptimization
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Internal Mass Mailing Habit
Internal emails to >10 recipients = 30% of the total message volumeand cost
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Community solved this problem
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Message Size
Internal 512kB-1MB emails = 43% of the total message volumeand cost
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Inconsistent Port Compression
• Port Compression on Servers and Clients is a simple task
• This company reduced traffic by
nothing less than 48%
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Application Retirement and Removal
Scope: • Transformed Applications• Unused Applications
Categories of Unused Applicationsa. Zero activity => removeb. „Replication only“ => list&ask => remove
Benefits:
Free diskspace on servers and IBM Notes clientsReduce replication traffic
=> Managed storage and traffic cost reduction
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Summary
• Measure usage to manage it
• Understand Collaboration and Communication
• Identify Information Brokers
• Provide Content that People know
• Connect People
• Optimize your Infrastructure Cost