ACADEMIC CATALOG 1 30 2016 - College for America...CFA Academic Catalog April 1-June 30, 2016 Page 5...

CFAAcademicCatalog April1-June30,2016 Page

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ACADEMICCATALOGAPRIL1–JUNE30,2016


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TableofContentsCollegeforAmericaatSouthernNewHampshireUniversityOverview........................5CFAMission.................................................................................................................5OverviewofCFAProgram............................................................................................5EvaluationofStudentWork..................................................................................................................................5

CFACertificateandAssociate’sDegreeAdmissionPolicy.............................................6CFABachelor’sDegreeAdmissionPolicy......................................................................6ConcurrentProgramEnrollments.................................................................................7TransferamongSNHUColleges....................................................................................7CFAStudentTransferringtotheUCorCOCE................................................................................................7UCorCOCEStudentTransferringtoCFA........................................................................................................7CFAInternationalStudentTransferringtoUCorCOCE............................................................................7

Accreditation...............................................................................................................7StateAuthorizations....................................................................................................8CatalogVersions..........................................................................................................9DegreesOffered...........................................................................................................9CertificateinHealthcareManagementFundamentals...............................................................................9GoalsfortheCertificateinHealthcareManagementFundamentals................................................10AAinGeneralStudies............................................................................................................................................10GoalsfortheAAinGeneralStudies,concentrationinBusiness.........................................................10AAinHealthcareManagement..........................................................................................................................11GoalsfortheAAinHealthcareManagement..............................................................................................11BAinCommunications,HealthcareManagement,orManagement..................................................12BADegreesandConcentrations.......................................................................................................................14GoalsfortheBAinCommunications..............................................................................................................15GoalsfortheBAinHealthcareManagement..............................................................................................15GoalsfortheBAinManagement......................................................................................................................16

DegreeRequirements................................................................................................16CertificateinHealthcareFundamentals........................................................................................................16AAinGeneralStudies............................................................................................................................................17BAinCommunications,HealthcareManagement,orManagement..................................................17

ScholasticStanding....................................................................................................17ParticipationPolicy....................................................................................................17ParticipationinCommencement................................................................................17EligibilitytoParticipateintheMayCommencementCeremony:March31stDeadline............17LatePetitionstoParticipate...............................................................................................................................18Mid-TermGraduatePolicy..................................................................................................................................18

StudentNameorAddressChangePolicy....................................................................19


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TranscriptandCompetencyStatementPolicy............................................................19AcademicSupportServices........................................................................................20AcademicHonestyPolicy...........................................................................................20CopyrightPolicy.......................................................................................................................................................21

Tuition,FinancialAid,andRegistrarAssistance..........................................................21FinancialAid..............................................................................................................................................................21TuitionandBilling..................................................................................................................................................22Payment.......................................................................................................................................................................22PaymentOptions.....................................................................................................................................................22PaymentPlan.............................................................................................................................................................22TitleIVFederalFinancialAid.............................................................................................................................22ThirdPartyBilling...................................................................................................................................................22EmployeeReimbursement....................................................................................................................................22DeferredTuitionPlan.............................................................................................................................................22

FinancialCreditPolicy..........................................................................................................................................22OtherInformation....................................................................................................................................................23

StandardsforFederalFinancialAidSatisfactoryAcademicProgress(SAP)................................23AttemptedCompetencies......................................................................................................................................23Enforcement...............................................................................................................................................................24SAPWarning..............................................................................................................................................................24SAPSuspension.........................................................................................................................................................24FinancialAidSAPAppeal:....................................................................................................................................24

WithdrawalPolicy:.................................................................................................................................................25TrialPeriodofEnrollment:..................................................................................................................................25StudentInitiatedWithdrawal–(OfficialWithdrawal)...........................................................................26AdministrativeWithdrawal–(UnofficialWithdrawal)..........................................................................26

ReadmissionPolicy................................................................................................................................................27

GracePeriodScholarship...........................................................................................27LeaveofAbsencePolicy.............................................................................................28ChangeofStartDatePolicy........................................................................................29CFAAcademicYear....................................................................................................30CFAAcademicHolidays..............................................................................................30OfficialTranscripts.....................................................................................................30TransferCreditPolicy.................................................................................................30TransferofGoalsBetweenBADegrees.........................................................................................................30TransferinofCreditsEarnedatOtherEducationalInstitutions.......................................................30TransferoutofCompetenciesMasteredorCreditEquivalenciestoOtherEducationalInstitutions.................................................................................................................................................................31

CertificateinHealthcareManagementFundamentals................................................32AAinGeneralStudies,concentrationinBusiness.......................................................34


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AAinHealthcareManagement..........................................................................................................................36

BAinCommunications...............................................................................................39BAinHealthcareManagement...................................................................................42BAinManagement....................................................................................................44UniversityStatementofStudentRights......................................................................47RighttoProceduralFairness..............................................................................................................................47StudentAcademicComplaintPolicy...............................................................................................................47StudentEvaluationAppealPolicy....................................................................................................................48PrivacyofStudentRecords.................................................................................................................................48NotificationofRightsunderFERPA................................................................................................................48DirectoryInformationatSNHU........................................................................................................................49Nondiscrimination..................................................................................................................................................50ComputersandTechnology................................................................................................................................50OnlineEtiquette........................................................................................................................................................51SouthernNewHampshireUniversityNetworkAcceptableUsePolicy.............................................51

VoluntaryDisclosureofDisability...............................................................................52Disclaimer..................................................................................................................52AppendixA................................................................................................................53AuthorizationforDisclosureofNon-DirectoryInformationForm...................................................53FERPAWaiver...........................................................................................................................................................54

AppendixB................................................................................................................55AuthorizationtoPreventorResumeDisclosureofDirectoryInformationForm......................55


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CollegeforAmericaatSouthernNewHampshireUniversityOverviewCollegeforAmerica(CFA)isanonline,competency-basedcollegewithinSouthernNewHampshireUniversity(SNHU).SNHUisanot-for-profit,independentinstitutionwithnoreligiousaffiliation.SNHU’smissionistoeducateintellectuallyandculturallyenrichedindividualstobesuccessfulintheircareersandcontributetotheircommunities.SNHU’seducationalphilosophychallengesstudents’intellectualpotentialandpreparesthemforprofessionallivesinanever-changingandincreasinglyinterconnectedworld.Itprovidesasupportiveandclose-knitlearningcommunity,deliveringengaginginstructioninaflexiblevarietyofformats.Studentsdeveloptheknowledgetounderstandacomplexworld,theskillstoacteffectivelywithinthatworldandthewisdomtomakegoodchoices.

CFAMissionWeradicallyexpandandimprovethequalityofhighereducationthroughlow-cost,competency-baseddegreesthataremoreapplicableintheworkplace.

OverviewofCFAProgramCollegeforAmericapartnerswithemployersandotherpartnersnationwidetooffertheiremployeesormembersthechancetoearnacollegedegreeusingacompetency-basedapproachthatisuniquelyaffordable,canbescheduledflexiblyaroundbusylives,andismoreapplicabletotheworkplacethanatraditionaldegree.Studentsmastercompetenciesratherthancompletingcourses.

Competenciesarecan-dostatementssuchas:

CandefineandusemarketingterminologyandconceptsCangenerateavarietyofapproachestoaddressingaproblemCandistinguishfactfromopinionCanconveyinformationbycreatingchartsandgraphs

StudentsdemonstratemasteryofcompetenciesbycompletingProjects,whichtypicallyintegratemultiplecompetenciesfromdifferentcontentandskillareas.Projectsincludelearningandskill-buildingresourcesaswellasrubricswithwhichstudents’workisassessed.

Thiscompetency-basedapproachfocusesonlearning,notseattimeorcredithours.Studentsmoveattheirownpace,whichallowsthemtomovemorequicklythroughareasinwhichtheyhavestrongpreparationandspendmoretimeinareasinwhichtheydonot.NomatterwhateducationalbackgroundstudentsbringtoCollegeforAmerica,allgraduatesleavehavingdemonstratedmasteryofthesamesetofcompetenciesinthemostcriticalareas,includingcommunication,criticalandcreativethinking,andcollaborationandteamwork.CollegeforAmerica’scurriculum,groundedinwell-regardedframeworksforhighereducation,restsonthebuildingblocksoftheLuminaFoundation’sDegreeQualificationsProfile(DQP)andtheU.S.DepartmentofLaborcompetencymodels,amongothers.

EvaluationofStudentWorkEachProjectthatastudentsubmitsisevaluatedbyatrainedprofessionalReviewerwhohasbeenselectedforhisorhersubjectmatterexpertiseaswellasexperienceinonlineeducation.TheReviewerusesanalytic,binaryrubricsratherthantraditionalgradestoprovidefeedbackonstudentworkandalsoprovidestextcomments.Foreachrubriccategory,astudenteitherhasfulfilledthecriterionorhasnotyetfulfilledthecriterion.TocompleteaProject,thestudentmustfulfilleverycriterionoftherubric.Astudentmayreviseandresubmitworkuntilallrubriccriteriahavebeensatisfied.


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CFACertificateandAssociate’sDegreeAdmissionPolicyCFAisnotcurrentlyopentothegeneralpublic.StudentsmustbeemployeesofaCFApartnerorganizationorparticipantsinaCFApartnerprogram.Allstudentsmusthaveahighschooldiploma,G.E.D.,orequivalent,exceptinthecaseofspecificpartnerships.Studentswhodonotpossessahighschooldiploma,G.E.D.,orequivalentarenoteligibleforfederalfinancialaid.

CFABachelor’sDegreeAdmissionPolicyCollegeforAmericaoffersavarietyofprogramsforstudentswishingtopursueaBachelorofArtsdegree.CurrentBAdegreeofferingsinclude:

• BachelorofArtsinCommunicationsconcentrationinBusiness • BachelorofArtsinCommunicationsconcentrationinHealthcare • BachelorofArtsinHealthcareManagementconcentrationinCommunications • BachelorofArtsinHealthcareManagementconcentrationinGlobalPerspectives• BachelorofArtsinManagementconcentrationinInsuranceServices• BachelorofArtsinManagementconcentrationinLogisticsandOperations• BachelorofArtsinManagementconcentrationinPublicAdministration

StudentsmaycontactCollegeforAmericaAdmissions([email protected],855-764-8232),orspeaktotheirLearningCoachtodiscusstheirpersonalaspirationsandwhichdegreewillworkbestforthem

StudentsmayentertheBachelorofArtsPrograminthefollowingways:

CollegeforAmericaAssociateofArts(AA)degreegraduates:

StudentswithaCollegeforAmericaAAdegreeareeligibletoenteraCollegeforAmericaBAdegreeprogram.

StudentswithAA,AS

Studentswithanassociateofarts(AA)orassociateofscience(AS)degreefromanaccreditedinstitutionareeligibletoenterdirectlyintoaCfABAdegreeprogram.

Studentswithassociate’sdegreesotherthananAAorAS

Studentswithanassociate’sdegreefromanaccreditedinstitutionthatisotherthananAAorAS(forexample,anAAS)maybeeligibletoenterdirectlyintoaCfABAprogramandwillhavetheirtranscriptsevaluatedonacase-by-casebasis.CollegeforAmericamayrequireofficialtranscriptsofallcreditscontributingtotheawardeddegree.

Studentswithatleast60credits,butnodegree

Studentswhohaveearnedatleast60semestercollegecreditsfromoneormoreaccreditedinstitutionsmaybeeligibletoenterdirectlyintoaCfABAprogramandwillhavetheirtranscriptsevaluatedonacase-by-casebasis.CollegeforAmericarequiresofficialtranscriptsofallcreditscontributingtothe60minimumcredits.

StudentswithdegreesorcreditsfromanInternationalInstitution

Studentswhohaveearneddegreesorcreditsforcollege-levelcourseworkfrominternationalinstitutionsoutsideoftheUnitedStatesorCanadamaybeeligibletoenteraCfABAdegreeprogrambutmusthavetheirtranscript(s)evaluatedbyaneducationalcredentialevaluationservicethatisrecognizedbytheNationalAssociationofCredentialEvaluationServices(NACES)ortheAssociationofInternationalCredentialsEvaluators


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(AICES).StudentsmayalsousetheservicesoftheAmericanAssociationofCollegiateRegistrarsandAdmissionsOfficersInternationalEducationServices(AACRAO)ortheCredentialsEvaluationServiceoftheCommissiononGraduatesofForeignNursingSchools.Studentsareresponsibleforthecostsassociatedwiththisthirdpartyevaluation.

Studentswhoenterwithoutanassociate’sdegreefromanaccreditedcollegeoruniversityorwithfewerthan60creditsfromanaccreditedcollegeoruniversitywillbeginwiththeAAdegree,regardlessoftheirultimateintentiontopursueaBAdegreethroughCfA.

ConcurrentProgramEnrollmentsWhileenrolledintheCFAprogram,studentsmaynotenrollinotheracademicprogramsatSouthernNewHampshireUniversity.TheCFAprogramisafull-timeprogram.AstudenthastheflexibilitytoincreasehisorheracademicworkloadbyengaginginmultipleCFAProjectsatonetime,ifappropriate,throughaconversationwiththestudent’sLearningCoach.

TransferamongSNHUCollegesStudentsinanyofSouthernNewHampshireUniversity’sthreecolleges[CollegeforAmerica(CFA),CollegeofOnlineandContinuingEducation(COCE),orUniversityCollege(UC)]maywishtotransfertoanotherofitsunits.Transferproceduresaredescribedinabasicwayhere,butstudentsareadvisedtoworkwiththeirrespectiveacademicadvisingandadmissionsofficestoconfirmrelevantdetails.StudentsmaybeenrolledonlyinoneofthethreeSNHUcollegesatonetime.

CFAStudentTransferringtotheUCorCOCEStudentscurrentlyenrolledinanyCollegeforAmerica(CFA)programwhowishtoenrollinUniversityCollege(UC)ortheCollegeofOnlineandContinuingEducation(COCE)mustfileanInternalTransferApplicationwiththeofficeofTransferAdmissions.Studentswillbeevaluatedontheiracademicperformanceintheircurrentprograms.EnrollmentinaCFAprogramdoesnotguaranteeacceptancetoaUCorCOCEprogram.

UCorCOCEStudentTransferringtoCFAStudentscurrentlyenrolledinaUCorCOCEundergraduateprogramwhowishtotransfertoaCFAprogrammustfileanInternalTransferApplication.ThesemustbefiledwiththeAcademicAdvisingOfficeontheManchesterCampus,orwiththeOfficeoftheUniversityRegistrar.

CFAInternationalStudentTransferringtoUCorCOCEAllinternationalstudentswhowishtobeginorchangeprogramsmustobtainappropriateformsandbegintheprocessintheOfficeofInternationalStudentServices(ISS).

FailuretofileanInternalTransferformwiththeappropriateofficemaypreventthestudentfromregisteringforclasses,beingbilledcorrectlyfortuitionandfees,orgraduatinginatimelymanner.

AccreditationSouthernNewHampshireUniversityisaccreditedbytheNewEnglandAssociationofSchoolsandColleges,Inc.,(NEASC)throughitsCommissiononInstitutionsofHigherEducation.

InquiriesregardingtheaccreditationstatusbytheNewEnglandAssociationshouldbedirectedtotheadministrativestaffofSouthernNewHampshireUniversity.Individualsmayalsocontact:


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CommissiononInstitutionsofHigherEducationNewEnglandAssociationofSchoolsandColleges3BurlingtonWoodsDrive,Suite100,Burlington,MA01803-4514(781)[email protected]

TheCommissiononInstitutionsofHigherEducation(CIHE)oftheNewEnglandAssociationofSchoolsandCollegesistheregionalaccreditationagencyforcollegesanduniversitiesinthesixNewEnglandstates:Connecticut,Maine,Massachusetts,NewHampshire,RhodeIslandandVermont.

NEASC’sCommissiononInstitutionsofHigherEducation(CIHE)isrecognizedbytheU.S.DepartmentofEducationasareliableauthorityonthequalityofeducationfortheinstitutionsitaccredits.RecognitionbytheDepartmentofEducationprovidesaccesstofederalfinancialaidforU.S.studentsattendinginstitutionsaccreditedbytheCommission.

StateAuthorizationsAsaninstitutionthathasstudentsresidingacrosstheUnitedStates,SouthernNewHampshireUniversity(SNHU)isrequiredtohaveauthorizationtooperateinanumberofstatesbasedontheactivitiesitconductsinthestates.SNHUisnotrequiredtohavestateauthorizationinall50states.CurrentlySNHUhasthefollowingstateauthorizations.

MaineDepartmentofEducation23StateHouseStationAugust,ME04333-0023http://www.maine.gov/education/higheredMinnesotaOfficeofHigherEducation1450EnergyParkDrive,Suite350St.Paul,MN55108-5227http://www.ohe.state.mn.us

SouthernNewHampshireUniversityisregisteredasaprivateinstitutionwiththeMinnesotaOfficeofHigherEducationpursuanttoMinnesotaStatutes,sections136A.61to136A.71.Registrationisnotanendorsementoftheinstitution.Creditsearnedattheinstitutionmaynottransfertoallotherinstitutions.

MontanaUniversitySystemOfficeofCommissionerofHigherEducation2500BroadwayStreetP.O.Box203201Helena,MT59620-3201http://mus.eduNewHampshireDepartmentofEducation101PleasantStreetConcord,NH03301630-271-0257


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http://www.education.nh.gov/highered/collegesVermontAgencyofEducation120StateStreetMontpelier,VT05620-2501http://education.vermont.govWisconsinEducationalApprovalBoard201W.WashingtonAve.,3rdFloorP.O.Box8696Madison,WI53708http://eab.state.wi.us/boardWyomingDepartmentofEducation2300CapitolAvenueHathawayBuilding,2ndFloorCheyenne,WY82002-0050http://edu.wyoming.gov/Programs/schools

CatalogVersionsTheCFAcatalogisupdatedquarterlytoincorporateneworeditedpolicies.Catalogpoliciesareupdatedperdiemandarechangingconstantlywiththeexpectationthatstudentsaretoadheretopoliciesastheyareupdated.Ifastudentwithdrawsandlaterre-enrollsintheCFAprogram,heorshefollowsthepoliciesandfulfillstheprogramrequirementsassociatedwiththecatalogversionineffectatthetimeofhisorherreturn.CFAmayupdateandimplementpolicychangesatanytime.

DegreesOfferedCurrently,CFAoffersanundergraduateCertificateinHealthcareManagementFundamentals,AssociateofArts(AA)inGeneralStudies,AssociateofArts(AA)inHealthcareManagement,BachelorofArts(BA)inCommunications,BachelorofArts(BA)inHealthcareManagement,andBachelorofArts(BA)inManagement.

ACollegeforAmericastudentmayearnonlyonedegreeateachacademiclevel.

CertificateinHealthcareManagementFundamentalsTheCertificateinHealthcareManagementFundamentalsrequiresstudentstomaster60Competenciesin10keyareas:

BusinessEssentialsCommunicationSkillsCriticalandCreativeThinkingDigitalFluencyandInformationLiteracyEthicsandSocialResponsibilityHealthcareEssentialsPersonalEffectivenessQuantitativeSkillsScience,SocietyandCulture


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TeamworkandCollaboration

StudentsdemonstratemasteryofthesecompetenciesbycompletingProjects,whichcompriseGoals.

GoalsfortheCertificateinHealthcareManagementFundamentalsToearntheCertificateinHealthcareFundamentalsfromSouthernNewHampshireUniversitythroughCollegeforAmerica,astudentmustcomplete10Goals:

AccessInformationCommunicatewithCulturalCompetenceCreateaPositivePatientExperienceDemonstrateEthicalBehaviorandRegulatoryComplianceDevelopaBudgetLeverageBusinessToolsManagePeopleOwnYourCareerSolveProblemsSpeakHealthcareFluently

OncompletionofeachGoal,astudentearnstheequivalentofthreesemesterhoursofcollegecreditfromSouthernNewHampshireUniversityinaspecificcourse.EachCertificateGoalismadeupof5-8competencies.

AAinGeneralStudiesTheAAinGeneralStudiesrequiresstudentstomaster120CoreCompetenciesinninekeyareas:

BusinessEssentialsCommunicationSkillsCriticalandCreativeThinkingDigitalFluencyandInformationLiteracyEthicsandSocialResponsibilityPersonalEffectivenessQuantitativeSkillsScience,SocietyandCultureTeamworkandCollaboration


GoalsfortheAAinGeneralStudies,concentrationinBusinessToearntheAAinGeneralStudiesfromSouthernNewHampshireUniversitythroughCollegeforAmerica,astudentmustcomplete20Goals:

AccessInformationAnalyzeDataApplyEconomicTheoriesBuildTeamworkthroughMarketingCharttheEvolutionofMediaConfrontCultureConsidertheEnvironmentDecodeMediaDevelopaBudget


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EstablishaProfessionalPresenceEvaluatePopularPsychologyExamineEthicalPerspectivesExperienceArtExperimentwithPsychologyExploreWritingInvestigateBusinessEthicsLeverageBusinessToolsManagePeoplePlanforSuccessSolveProblems

OncompletionofeachGoal,astudentearnstheequivalentofthreesemesterhoursofcollegecreditfromSouthernNewHampshireUniversityinaspecificcourse.

EachAAGoalismadeupof5-8competencies.

TherearecurrentlytwoPathstocompletingaGoalfortheAA:

• PurplePath,whichincludesone,complexProject(andenablesstudentstodemonstratemasteryofall5-8relevantcompetencies);and

• BluePath,whichincludesbothsmall-sized(1-2competencies)andmedium-sized(3-4competencies)Projects.StudentspursuingtheBluePathcompleteallBlueProjectswithintheGoal.

InconsultationwiththeLearningCoach,astudentselectsaPathtofollowforeachGoal.AllstudentsneedtocompleteatleastthreePurplePathProjectstoearntheAAdegree.BothPathsenablestudentstodemonstratethesamecompetencies.

AAinHealthcareManagementTheAAinHealthcareManagementrequiresstudentstomaster120CoreCompetenciesinninekeyareas:

CommunicationSkillsCriticalandCreativeThinkingDigitalFluencyandInformationLiteracyEthicsandSocialResponsibilityHealthcareManagementEssentialsPersonalEffectivenessQuantitativeSkillsScience,SocietyandCultureTeamworkandCollaboration


GoalsfortheAAinHealthcareManagementToearntheAAinHealthcareManagementfromSouthernNewHampshireUniversitythroughCollegeforAmerica,astudentmustcomplete20Goals:

AccessInformationAnalyzeDataApplyEconomicTheoriesCommunicatewithCulturalCompetence


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CreateaPositivePatientExperienceDecodeMediaDemonstrateEthicalBehaviorandRegulatoryComplianceDevelopaBudgetDiscovertheHumanBodyEvaluatePopularPsychologyExamineEthicalPerspectivesExperienceArtExperimentwithPsychologyExploreWritingLeverageBusinessToolsManagePeopleOwnYourCareerPlanForSuccessSolveProblemsSpeakHealthcareFluently

OncompletionofeachGoal,astudentearnstheequivalentofthreesemesterhoursofcollegecreditfromSouthernNewHampshireUniversityinaspecificcourse.

EachAAGoalismadeupof5-8competencies.

TherearecurrentlytwoPathstocompletingaGoalfortheAA:

• PurplePath,whichincludesone,complexProject(andenablesstudentstodemonstratemasteryofall5-8relevantcompetencies);and

• BluePath,whichincludesbothsmall-sized(1-2competencies)andmedium-sized(3-4competencies)Projects.StudentspursuingtheBluePathcompleteallBlueProjectswithintheGoal.

InconsultationwiththeLearningCoach,astudentselectsaPathtofollowforeachGoal.AllstudentsneedtocompleteatleastthreePurplePathProjectstoearntheAAdegree.BothPathsenablestudentstodemonstratethesamecompetencies.

BAinCommunications,HealthcareManagement,orManagementTheBAinCommunicationsorHealthcareManagementrequiresallstudentstomaster120AdvancedCompetenciesintotal.

AllCommunicationsstudentswillberequiredtomaster96AdvancedCompetenciesinthesekeyareas:

AdvertisingAppliedQuantitativeSkillsCommunityandCivicEngagementCulturalCompetenceInnovationandCreativityInternationalandInterculturalCommunicationsInterpersonalandSmall-groupCommunicationLeadershipMarketingMediaLiteracyMultimediaCommunication


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NewsLiteracyOrganizationalCommunicationsProfessionalCommunicationsSkillsPublicRelationsResearchSkillsandWebDesignSocialMediaTechnicalCommunication

AllHealthcareManagementstudentswillberequiredtomaster96AdvancedCompetenciesinthesekeyareas:

AgingandEndofLifeIssuesAppliedQuantitativeSkillsCommunityandCivicEngagementCulturalCompetenceFundamentalsofAccountingHealthandDiseaseHealthPromotionandCommunityHealthHealthcareHumanResourcesHealthcareInformaticsHealthcareLaw,EthicsandPolicyHealthcareManagementHealthcareQualityManagementInnovationandCreativityLeadershipManagedCareandReimbursementProfessionalCommunicationsSkillsResearchSkillsandWebDesignTheU.S.HealthcareSystem

AllManagementstudentswillberequiredtomaster96AdvancedCompetenciesinthesekeyareas:

AppliedQuantitativeSkillsBusinessLawCommunityandCivicEngagementChangeManagementCulturalCompetenceEntrepreneurshipFundamentalsofAccountingGlobalizationofBusinessHumanResourcesInnovationandCreativityInternationalandInterculturalCommunicationsInterpersonalandSmall-groupCommunicationLeadershipOrganizationalBehaviorOperationsManagementProfessionalCommunicationsSkillsPublicRelationsResearchSkillsandWebDesign


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BADegreesandConcentrationsInaddition,studentsseekingaBAinCommunicationswillselectaconcentrationineitherbusinessorhealthcaremanagement.StudentsseekingaBAinHealthcareManagementwillselectaconcentrationincommunicationsorglobalperspectives.StudentsseekingaBAinManagementwillselectaconcentrationinInsuranceServices,LogisticsandOperations,orPublicAdministration.Eachconcentrationrequiresstudentstomasteranadditional18AdvancedCompetenciesinthefollowingkeyareas.

DoubleconcentrationsintheBAdegreesarenotroutinelyoffered.StudentscanonlybeenrolledinoneBAdegreeatanygiventime.

StudentswhowouldliketotransfertoanotherCfABAdegreemustconsultwiththeirLearningCoachtodiscussanewAcademicPlan,determinetheimpactondegreecompletion,andcompleteallrequiredformstotransferintothenewBAprogram.

BAinCommunicationswithaConcentrationinBusiness

BusinessLawBusinessManagementFundamentalsofAccounting

BAinCommunicationswithaConcentrationinHealthcareManagement

HealthandDiseaseHealthcareManagementTheU.S.HealthcareSystem

BAinHealthcareManagementwithaConcentrationinCommunications

InterpersonalandSmall-groupCommunicationMarketingSocialMedia

BAinHealthcareManagementwithaConcentrationinGlobalPerspectives

GlobalHealthandEnvironmentInternationalandInterculturalCommunicationsWorldGeography

BAinManagementwithaConcentrationinInsuranceServices

InsuranceFundamentalsandRiskAssessmentProfessionalSellingCustomerService

BAinManagementwithaConcentrationinLogisticsandOperations

ProjectManagementInventoryManagementandLogisticsCustomerService

BAinManagementwithaConcentrationinPublicAdministration

PublicAdministrationFundamentalsStateandLocalGovernmentEthicsinPublicAdministration


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AllstudentsseekingtoearnaBAwillconcludetheirprogramswithaCapstoneGoal.ThisGoalenablesstudentstodemonstratethe6AdvancedCompetenciesthatwillcompletethe120AdvancedCompetenciesrequiredfortheBAdegree.

GoalsfortheBAinCommunicationsToearntheBAinCommunicationsfromSouthernNewHampshireUniversitythroughCollegeforAmerica,astudentmustcompleteatotalof20Goals.

AdvertiseaProductorServiceCapstoneGoalCommunicateAcrossCulturesConstructandDeconstructMediaContributetoSocietyControltheMessageConveyTechnicalInformationCreateMultimediaDemonstrateCulturalCompetenceGoBehindtheNewsLeadaTeamLeverageSocialMediaMarketaProductorServiceNegotiateDifferenceRepresentanOrganizationResearchCommunicationsUseMathtoSolveProblemsAccountforBusiness(ForaConcentrationinBusiness)ManageaBusinessOrganization(ForaConcentrationinBusiness)WorkwithintheLaw(ForaConcentrationinBusiness)ManageaHealthcareOrganization(ForaConcentrationinHealthcareManagement)NavigatetheUSHealthcareSystem(ForaConcentrationinHealthcareManagement)PromoteHealthandWellness(ForaConcentrationinHealthcareManagement)

GoalsfortheBAinHealthcareManagementToearntheBAinHealthcareManagementfromSouthernNewHampshireUniversitythroughCollegeforAmerica,astudentmustcompleteatotalof20Goals.

AccountforBusinessAddressAgingandEndofLifeCapstoneGoalContributetoSocietyDemonstrateCulturalCompetenceEmployHealthcareHumanResourcesEnsureHealthcareQualityFosterCommunityHealthHandleManagedCareandReimbursementLeadaTeamManageaHealthcareOrganizationNavigatetheUSHealthcareSystemPromoteHealthandWellnessProvideHealthcareLegallyandEthicallyResearchHealthcareUseMathtoSolveProblems


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UtilizeHealthcareDataLeverageSocialMedia(ForaConcentrationinCommunications)MarketaProductorService(ForaConcentrationinCommunications)NegotiateDifference(ForaConcentrationinCommunications)ConductBusinessGlobally(ForaConcentrationinGlobalPerspectives)MaptheWorld(ForaConcentrationinGlobalPerspectives)SupportGlobalHealth(ForaConcentrationinGlobalPerspectives)

GoalsfortheBAinManagementToearntheBAinHealthcareManagementfromSouthernNewHampshireUniversitythroughCollegeforAmerica,astudentmustcompleteatotalof20Goals.

AccountforBusinessCapstoneGoalConductBusinessGloballyContributetoSocietyDemonstrateCulturalCompetenceEmployHumanResourcesInnovateLikeanEntrepreneurInvestigateManagerialAccountingLeadaTeamManageaBusinessOrganizationMarketaProductorServiceNegotiateDifferenceOrchestrateBusinessOperationsResearchManagementUseMathtoSolveProblemsWorkWithintheLawInsureAgainstRisk(ForaConcentrationinInsuranceServices)SellLikeaProfessional(ForaConcentrationinInsuranceServices)ServeCustomersEffectively(ForaConcentrationinInsuranceServices)ManageaProject(ForaConcentrationinLogisticsandOperations)OverseeLogistics(ForaConcentrationinLogisticsandOperations)ServeCustomersEffectively(ForaConcentrationinLogisticsandOperations)AdministerPolicyEthically(ForaConcentrationinPublicAdministration)ExploreStateandLocalGovernment(ForaConcentrationinPublicAdministration)NavigatePublicAdministration(ForaConcentrationinPublicAdministration)

AsintheAA,studentsdemonstratemasteryoftherelevantcompetenciesbycompletingGoals,whicharemadeupofProjects.ProjectsintheBAprogramarecompletedsequentially,toenablestudentstoreceivefeedbackandguidancefromReviewersbeforecontinuingtothenextProject.OncompletionofeachGoal,astudentearnstheequivalentofthreesemesterhoursofcollegecreditfromSouthernNewHampshireUniversityinaspecificcourse.EachBAGoalismadeupof6competencies.

DegreeRequirementsStudentsmustfulfillthefollowingrequirementstobeeligibleforacertificateoranundergraduatedegreefromCFA:

CertificateinHealthcareFundamentals• Masteryof60CompetenciesthroughtheCFAprogram


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AAinGeneralStudies• Masteryof120CoreCompetenciesthroughtheCFAprogram• Completionofatleast3Projectsfromthepurplepath

BAinCommunications,HealthcareManagement,orManagement• SatisfactorycompletionofallrequirementsfortheCFAAAinGeneralStudies

degreeORapprovaltobegintheBAprogramwiththe120AdvancedCompetencies• Masteryofthe120AdvancedCompetenciesrequiredbyeachdegreethroughthe

CFAprogram

ScholasticStandingAstudent’sscholasticstandingisdeterminedbaseduponinformationcontainedinthestudent’sacademicrecordattheendofeachterm.Studentsmustmeetbothqualitativeandquantitative(minimumcompletionrate)standardstoremainingoodscholasticstanding.

Astudentmeetsboththequalitativeandquantitativerequirementbymasteringatleasteightcompetenciesduringeachsix-monthterm.

Astudentwhodoesnotmeetthisstandardwillbeallowedascholasticwarningperiodequaltooneadditionalsix-monthtermandmaybesubjecttoadditionalrequirements.

StartingJuly1,2016,studentswhodonotmeetthisstandardwillbenotified.ParticipationPolicyForthefirsttermofaprogramstudentsarerequiredto:

• SubmitanAcademicPlanbyDay14,and

• SubmitatleastoneProjectbyDay30.

StudentsnotcompletingtheAcademicPlanonDay14willbeadministrativelywithdrawnonDay15.StudentsnotsubmittingatleastoneprojectbyDay30willbewithdrawnonDay31.

Forallremainingtermsofaprogramstudentsarerequiredto:

• SubmitanAcademicPlanbyDay14

StudentsnotcompletingtheAcademicPlanonDay14willbeadministrativelywithdrawnonDay15.

ParticipationinCommencementCollegeforAmericadegreecandidatesareeligibletoparticipateinthecommencementceremony.Studentsarepermittedtoparticipateinonlyonecommencementceremonyperdegree.Participationintheceremonydoesnotindicatedegreecompletion.Degreeconferralisonlyconfirmedwhenrecordedontheofficialtranscript.Studentsparticipatinginthecommencementceremonymustpaya$150.00non-refundablegraduationfee.

EligibilitytoParticipateintheMayCommencementCeremony:March31stDeadlineTobeeligibletoparticipateintheMaycommencement(graduation)ceremony,CollegeforAmericastudentsmustcontacttheirLearningCoachestocompletethePetitiontoGraduatebyMarch31stofthegraduationyearandmustmeetthefollowingcriteria:


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• StudentsmusthavenomorethaneightCompetenciesincompleteatthetimeoftheirpetition(March31st)

• Studentsmustanticipatecompletingallprogramrequirementsbytheendoftheircurrentterm.

• Studentsmustbeingoodacademicstanding.

LatePetitionstoParticipate

StudentswhopetitiontoparticipateaftertheMarch31stdeadlinemaybeapprovedtoparticipateintheceremony.However,theywillnotbeincludedinthecommencementbookletandmaynotreceivethestandardamountofceremonytickets.

Mid-TermGraduatePolicyCollegeforAmericastudentsmaytransferfromoneCfAprogramtoanotherwithintheirsix-monthtermuponinitialprogramcompletion.Thisallowsastudenttobeginanewprogramandcontinueacademicprogress.StudentsareeligibletobeginanewprogramonthenextCfAtermstartiftheinitialCfAgraduationreviewiscompletedbythe25thofthemonth.IftheinitialCfAgraduationreviewiscompletedafterthe25thofthemonth,thestudentbeginshisorhernewprogramtwomonthslater.Studentsarenotrebilledtuitionuntiltheendofthecurrentterm.

Example:

Scenario1:

• Student’sgraduationreviewcompletedbyApril15

• StudentmaybeginnewprogramonMay1

Scenario2:

• StudentcompletesgraduationreviewonApril27

• StudentmaybeginnewprogramonJune1

Mid-TermTransfersandFederalStudentAid

Ifastudentcompletestheinitialprogrampriortothe60%pointintheterm,andisnottransferringtoanotherCfAprogram,federalfinancialaidmayberecalculated.ThisrecalculationmayresultinthereturnoffederalfinancialaidfundstotheDepartmentofEducationandresultinabalanceowedtotheUniversity.

However,ifastudentistransferringtoanotherCfAprogramwithinthesameterm,asdocumentedthroughadmissiontothenewprogramandregistrationinnewcompetenciesapplicabletothenewprogram,federalstudentaidwillnotberecalculated.Thestudentisnoteligibleforanynewfinancialaidfundsasaresultofbeginninganewprograminthesameterm.

Studentsareencouragedtodecideasearlyaspossiblewhethertheywilltransfertoanewprogramtoavoidthepossiblerecalculationandpotentialreturnoffederalfinancialaidfunds.

Ifastudentbeginsanewprogramwithinthesametermafterareturnoffederalfinancialaidfundshasbeenmade,thestudentiseligibletohavetheoriginalfederalfinancialaidfundsrestored.


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StudentswithquestionsaboutCollegeforAmericaprogramsshouldcontactAdmissionsat1-855-764-8232admissions@collegeforamerica.org.AdditionalprograminformationmaybefoundbyvisitingCollegeforAmerica.

StudentNameorAddressChangePolicyAstudentmayrequestachangeofnamefromthenamethatiscurrentlyonrecordatSNHUtoadifferentname,byprovidingtotheOfficeoftheRegistrarhisorherformername,StudentIDnumber(ifknown),andacopyofdocumentationverifyinghisorhercorrectname.Anyoneofthefollowingdocumentsisacceptableproofofthestudent’scorrectname:

Acopy*ofamarriagelicenseormarriagecertificate;Acopy*ofadivorcedecree;Acopy*ofacertificateofnamechangeorcourtorderverifyingnamechange;Acopy*ofadriver’slicense.

*Thecopymustbeclearandlegible

Therequestforachangeofname,alongwiththestudent’sformername,StudentIDnumber(ifknown),andcopyofsupportingdocumentation,maybefurnishedtotheOfficeoftheRegistrarinoneofthefollowingways:

[email protected](asareminder,pleasedonotemailpersonallyidentifiableinformationinanunsecuremanner)ByFaxto(603)629-4647ByU.S.PostalServiceto:

• OfficeoftheUniversityRegistrar,SNHU,2500NorthRiverRoad,Manchester,NH03106

AstudentmayrequestachangeofmailingaddressfromtheaddressthatiscurrentlyonrecordatSNHUtoadifferentaddress,[email protected],formermailingaddress,StudentIDnumber(ifknown),andtheupdatedmailingaddress.

TranscriptandCompetencyStatementPolicyAtanytime,astudentcanrequestaprintedcopyofhisorherOfficialSNHUCourseTranscriptorOfficialSNHUCompetencyTranscriptfora$7.00fee.TheOfficialSNHUCourseTranscriptdisplayseachcourseequivalencythestudenthasearnedwithagradeof“MA”formastery.ThecompletionofeachGoalbydemonstrationofmasteryisequivalenttothreecredithoursinananalogousSNHUcourse.TheTranscriptKeyindicatesthat“MA”isequivalenttoan“A”grade.CollegeforAmericastudentsdonotreceiveatraditionalgradepointaverage(GPA).Thistypeoftranscriptisrecommendedforpurposesofatransfertoanotherinstitution.AnOfficialSNHUCompetencyTranscriptprovidesadetailedlistofeveryMasteredcompetency,whichmayalsobeprovidedtootherinstitutions.

Additionally,aCollegeforAmericaCompetencyStatement(EmployerTermStatement)isavailablefreeofcharge.EmployersrequiringongoingproofofdegreeprogressmayrequestaCollegeforAmericaCompetencyStatementthatshowsmasteredcompetenciesfortheenrollmentperiod.TheOfficeoftheUniversityRegistrarwillreleasesuchdocumentationifthestudenthasasigned“AuthorizationforDisclosureofNon-DirectoryInformation”listingtheiremployer,onfile.

InaccordancewiththeFederalFamilyEducationRightsandPrivacyAct(FERPA),theOfficeoftheUniversityRegistrarwillnotfurnishatranscriptorstatementtoanyoneotherthanthestudent,withoutthewrittenpermissionofthestudent.Transcriptswillnotbefurnished


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tostudentsorformerstudentswhosefinancialobligationstotheUniversityhavenotbeensatisfied.

StudentsmaycontacttheOfficeoftheUniversityRegistraratregistrar@snhu.eduorbycalling603-626-9100torequestanOfficialTranscriptorCompetencyStatement.Additionally,studentsmayrequestanOfficialTranscriptviathemy.snhu.eduportal.

AcademicSupportServicesTheLearningCoachisthemostimportantsupportandcontactpersonintheCollegeforAmericaprogram.Atthestartoftheprogram,eachstudentisassignedaLearningCoachwhowillserveastheprimarypointofcontactthroughouttheprogram.TheLearningCoachworkscloselywiththestudenttosetgoals,toestablishapaceforfinishingProjects,andtodevelopthestudent’sbroadersupportnetwork.ThesupportnetworkincludesanAccountabilityPartner,chosenbythestudent,whowillhelpkeephimorhermotivatedandontrack.StudentsmayalsochooseaMentorfromhisorherplaceofwork,whowillhelpthestudentwithcareerdevelopment.

TheCollegeforAmericaprogramincludesseveralotheravenuesofsupportaswell.ReviewersevaluateProjectsandprovidetimely,encouragingandspecificfeedbackonacademicwork.InthecasethatastudentmustresubmitaProject,heorshewillreceivefeedbackfromthesameReviewerontheresubmission.CollegeforAmericaalsohasavirtualcommunityspaceinwhichstudentscanreceiveacademicandtechnicalsupportfrombothpeersandCollegeforAmericastaff.

AcademicHonestyPolicy1. TobeenrolledinCFA,allstudentsmustsignanAcademicHonestyPolicyform

indicatingthattheyhavereadandunderstoodthepolicy.AllsuspectedviolationsofthispolicywillbebroughttotheattentionoftheChiefAcademicOfficerofCFA(CAO)assoonaspossible.Withinten(10)businessdaysofbeingmadeawareofapossibleviolationofacademichonesty,andbeforeimposingapenalty,theCAOmustnotify:

a. Thestudent,viaanemailtothestudent’sCFAemailaddress,ofthesuspicionofdishonestyandallowthestudentanopportunitytodiscussthesituationonaninformalorunofficialbasis.StudentsmustrespondtotheCAO’sinitialinquirywithin5businessdaysofreceivingthenotification;

b. Thestudent’sLearningCoach;andc. TheCFAAcademicHonestyCommittee(AHC),whichwillreviewthestudent’s

remainingbodyofworkacrosstheCFAprogramasexpeditiouslyaspossible.Afterreviewingthestudent’sentireCFAbodyofwork,theAHCwilldeterminewhethertheviolationwasanunintendedmistakeorawillfulandcalculatedactofdishonesty.TheAHCwilldocumentitsfindinginalettertotheCAO.AfterreceivingthefinalAHCletter,theCAOshalldeterminewhatpenalty,ifany,willbesanctioned.TheCAOwillcommunicatetheoutcometothestudentthroughCFAemail.

a. IftheAHCdeterminesthattheviolationwasanunintendedmistakeratherthanapurposefulactofdishonesty,thentheCAOmayusetheoccasiontohelpeducatethestudentaboutstandardsofacademichonesty.Forexample,the


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studentmightberequiredtocorrecttheoriginalassignmentorsubmitasubstituteassignment.

b. IftheAHCdeterminesthatthestudentisinviolationoftheacademichonestypolicythroughawillfulandcalculatedactofdishonesty,thentheCAOshallsendanemailnotifyingthestudentthatheorshehasbeenformallychargedwithaviolationofthepolicyandthesanction.

c. Possiblesanctionsinclude:i. Cancellationofmasterycreditforparticularcompetencies.ii. Warning:Anemailnoticeinformingthestudentthatanallegationof

academicdishonestyhasbeensubstantiatedandwarningthestudentthatsubsequentacademichonestyviolationsmayresultinmoreseveresanctions.

iii. DisciplinaryProbation:Anemailnoticedetailingtheviolation,thelengthofprobationandanyothertermsofprobation.Studentsonprobationwhoviolateacademichonestyfacemoreseveresanctions.

iv. DisciplinarySuspension:SeparationfromCFAforaspecifiedamountoftimeafterwhichthestudentiseligibletoreturn.

v. DisciplinaryDismissalfromCFA:PermanentseparationfromCFAwithoutthepossibilityofreadmission.

Ifthestudentdeniestheallegationandwishestoappealthechargeofviolationofacademichonesty,thennolaterthanten(10)businessdaysafterreceivingtheformalchargeemail,thestudentmayrequestanappealviaemailtotheExecutiveDirector(ED)ofCFA.TheEDshallreviewtheAHC’sdeterminationandissueadecision,notifyingthestudent,thestudent’sLearningCoach,theAHC,andtheCAObyemail.TheED’sdecisioncannotbeappealed.

CopyrightPolicySouthernNewHampshireUniversityabidesbytheprovisionsofUnitedStatesCopyrightAct(Title17oftheUnitedStatesCode).Anypersonwhoinfringesthecopyrightlawisliable.Reviewthefullcopyrightpolicy:

http://family.snhu.edu/Resources/policiesandprocedures/Pages/AllPoliciesandProcedures/Copyright.aspx

Ifyouareinterestedinlearningmoreaboutcopyrightandfairuse,pleasevisit:

http://libguides.snhu.edu/c.php?g=92258

Tuition,FinancialAid,andRegistrarAssistanceSNHUhasdedicatedasingleresourcetoanswerallstudentquestionsrelatedtofinancialaid,tuition,andregistrarquestions(e.g.,requestatranscript).ThisresourceiscalledOneStopandcanbereachedonlineatCFAonestop@snhu.eduorviatelephonebydialing(603)626-9100ext.2730.

FinancialAidFinancialAidisavailableforthosewhoqualify.


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TuitionandBillingTuitionisbilled$1,250per6-monthenrollmentterm.Thisisaflatrateandisnotassessedbasedonthenumberofcompetenciesthatthestudentdoesordoesnotcomplete.

Studentsarenotrequiredtopurchasetextbooksorothercoursematerialsorpayfees.Studentsmust,however,haveaccesstoacomputerandanInternetconnection.SeetheComputersandTechnologysectionformoreinformation.

PaymentAllbillsaredueonthe28thofthemonthofthestartoftheterm.CollegeforAmericaoffersmultipleconvenientpaymentoptionsincludingcreditcard,cash,check,tuitiondeferment,monthlypaymentplansandfederalfinancialaid,forthosewhoqualify.

PaymentOptionsPaymentPlanInordertoparticipateinapaymentplan,thestudentmustsignaPaymentPlanContractandauthorizetheUniversitytodeductmonthly-automatedpaymentsfromadebit/creditcard.IfthestudentfailstomakeanyscheduledpaymenttheUniversityreservestherighttocancelthePaymentPlanContractandthebalanceoftuitionwillbecomeimmediatelydueoraccesstotheonlineprogramwillbeterminated.

TitleIVFederalFinancialAidStudentsenrolledatCollegeforAmericamaybeeligibletoreceiveTitleIVfederalfinancialaid.AstudentpursuinghisorherdegreemayapplyforFederalTitleIVfinancialaidbycompletingtheFreeApplicationforFederalStudentAid(FAFSA)form.AFAFSAformmaybecompletedatwww.fafsa.gov.Whenprompted,listSouthernNewHampshireUniversity’sfederalschoolcode:002580.Thestudentmustmeetalleligibilityrequirementstoqualify.Ifyouhaveanyquestionsregardingeligibility,pleasecontactOneStopat(603)626-9100ext.2730.

ThirdPartyBillingAstudenteligibletoparticipateinthirdpartydirectbilling,inwhichathirdpartywillauthorizedirectbillingfromtheUniversity,mustfirstsubmitathirdpartyvoucher/lettertotheOneStopOffice.Thevouchermustincludebeginningandenddatesoftheacademicterm,otherfeescovered(ifany)andthemaximumdollarvalueofthevoucherpriortothepaymentduedate.

EmployeeReimbursementManyCFAcorporateandcommunitypartnersprovidetuitionreimbursementfortheiremployees.Thespecificpoliciesregardingemployeetuitionreimbursementaredeterminedwitheachpartneringorganization.StudentsshouldcontacttheirHumanResourcesDepartmentforinformationregardingspecificemployeereimbursementprograms.

DeferredTuitionPlanAstudentreceivingtuitionbenefitsfromanemployermayqualifyfordeferredtuition.AstudentonaDeferredTuitionPlanContractmaycarryaone-termoutstandingbalance.EligibilityisbasedoncompletionofaDeferredTuitionPlanContractpriortothepaymentduedate.TheDeferredTuitionPlanContractmustberenewedannually.

FinancialCreditPolicyTuitionpaymentisdueonthe28thdayafterthestartoftheterm.


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OtherInformation

• Unpaidbalancesarethestudent'sresponsibilitytopay.• Allstudentswithunresolvedbalancesasofthe28thdayofthetermmustcontact

theCreditDepartmentforresolution.• Transcripts,caps/gowns,diplomasandenrollmentverificationswillbewithheld

ifthestudentowesanytypeofbalance.• Registrationforfuturetermswillbewithheldifthestudentowesanybalance

over$1,251.00.• Studentswithunresolvedbalanceswillbeplacedonfinancialhold;latefeeswill

beassessedatthediscretionoftheUniversity.• Anaccountsenttothirdpartycollectionsmaybesubjecttocollectionandlegal

fees.Allformercollectionsaccountsmustpayupfrontforanyfutureclasses.• TheFinancialCreditPolicyisatthediscretionoftheCreditDepartmentand

subjecttochangewithoutnotice.

StandardsforFederalFinancialAidSatisfactoryAcademicProgress(SAP)CfAwillevaluateSAPforstudentsreceivingTitleIVaidonapaymentperiodbasisofeach6-monthterm.FederalstandardsrequirethatstudentsbeevaluatedoncumulativeGPAandcumulativecompletionrateor,ifGPAisnotapplicable,“acomparableassessmentmeasuredagainstanorm.”(34CFR§668.34(a)(4)(i)).Therefore,noGPAcalculationisnecessary.Studentswillbemeasuredbasedonacompletionrateminimumof67%oftheannualminimumenrollmentrequirement,whichisequivalenttomastering17competenciespersix-monthterm,onaverage.

SAPwillbemeasuredbypaymentperiodandthemaximumtimeframeforTitleIVeligibilitywillbetrackedbasedoncompetenciesmasteredduringtheterm.

AttemptedCompetenciesIfastudentdoesnotmasterhisorherregisteredcompetenciesduringtheterm,CollegeforAmericawillprocessthecompetenciesasfollows:

Competenciesattempted,butnotmasteredbytheendofthe6-monthtermwillreceiveastatusof“NotMastered”(NM).Thestudentmayre-registerforthesecompetenciesinafutureterm.

Competenciesnotattemptedbytheendofthestudent’scurrent6-monthtermwillbeadministrativelydropped.

Studentswhoseregistrationsaredroppedwillbereviewedforpotentialadjustmentsbasedonthenumberofregistrationsreportedatthebeginningofthetermversustheactualnumberofregistrationsattempted:

StudentsreceivingTitleIVPellGrantfundswillhavetheirfinancialaidenrollmentstatusreviewedtodetermineiffundsmustbereturnedduetonothavingattemptedenoughcompetenciesequivalenttotheenrollmentstatususedtodeterminetheiroriginaleligibility.

FederalfinancialaidSatisfactoryAcademicProgress(SAP)willbecalculatedbasedonthecomparisonofmasteredcompetenciesandattemptedcompetencies,withaperformancethresholdof67%.


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Studentsmustre-registerfordroppedor“NotMastered(NM)”competenciesinthefollowingtermbyincludingthesecompetenciesontheirAcademicPlan.There-registeredcompetenciesmayagainbeincludedindeterminingthestudent’sfinancialaidenrollmentstatusforthenewterm.

Studentswillbenotifiedofanyadjustmentstotheiraideligibilitythrougharevisedawardletternoticeviathestudent’sSNHUemailaddress.

Attemptedcompetenciesaredefinedasastudenthavingsubmittedaprojectormasteredthecompetenciesinquestion

EnforcementAstudentwhodoesnotmeettheminimumstandardof17competenciesmasteredpertermiseitherplacedonWarningorSuspensionfromTitleIVaid.Thestudentwillbenotifiedofhisorherstatusviathestudent’sCollegeforAmericaemailaddress.ThisnotificationwillcomewithinstructionstocontacthisorherCfALearningCoach.

SAPWarningStudentswhofailtomakeSatisfactoryAcademicProgress(SAP)areplacedonSAPWarning.StudentswiththeSAPWarningstatuswillretainTitleIVaideligibilityforonesubsequentterm.AstudentwithSAPWarningmustmeetSAPrequirementsduringthetermorthestudentwillbeplacedonSAPSuspension.

SAPSuspensionAstudentonwhodoesnotmeetSAPrequirementsfortwotermsisplacedonSAPSuspension.AstudentonSuspensionisnoteligibleforFederalTitleIVaid,butmaycontinueworkingintheirCfAprogram.Allfuture,pendingFederalTitleIVaidwillbesuspended.AstudentonSAPSuspensionhasarighttoappealthisdecision.

StudentwillreceiveoutreachbytheOneStopDepartmentwhentheyareeligibleforreinstatement.

FinancialAidSAPAppeal:StudentswhohavebeenplacedonFinancialAidSuspensionwillbeallowedtoappealthisdecision.

Tobeconsidered,theappealmustincludethefollowing:

1. Acompletedandsignedappealform2. Apersonalstatementexplainingthefactorscontributingtotheinabilitytomeetthe

minimumstandardsofacademicprogress.Thisstatementshouldalsoincludestepstakentoremedythecircumstances,whichposedthechallengethatpreventedacademicsuccess.

3. AnupdatedAcademicPlancompletedandsignedbythestudent.TheAcademicPlanmustbringthestudenttosatisfactoryacademicprogress(SAP)priortothecompletionofthenextterm.

ApprovedAppeal:

AstudentwhohasanapprovedappealisplacedonSAPProbationandiseligibleforTitleIVfunding.

• Notificationissenttothestudent’sCollegeforAmericaemailaddress.


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• IftheminimummasteryofcompetenciestoregainSAPeligibilityhasnotbeenmetafterthenextterm,thestudentwillbeimmediatelysuspendedfromTitleIVeligibilitywithnoabilitytoappeal.

• Ifstudentissuspendedafterthenexttermthestudentcancontinueengaginginacademicactivityhowever,thefinancialresponsibilitylieswiththestudentuntilsuchtimethatthestudentismeetingSAP.

DeniedAppealIfastudent’sappealisdenied:

• TitleIVaidwillremainsuspended.• Studentwillbesentnotificationviaemailindicatingtheresultsoftheappeal.• StudentcanregainTitleIVeligibilityatthestartofthenextpaymentperiodby

meetingSAP.• Studentcancontinueengaginginacademicactivity;however,thefinancial

responsibilitylieswiththestudent.

StudentswithquestionsregardingSatisfactoryAcademicProgress(SAP)shouldcontacttheOneStopDepartmentat([email protected]).

MaximumTimeframe

2-yearAssociatedegreecandidateswillbeallowed7termsofTitleIVeligibilitytocompletethisprogram.Engagementinacademicactivityoutsideofthistimeframewillbethefinancialresponsibilityofthestudent.

WithdrawalPolicy:Duringastudent’s6-monthterm,withdrawalistheappropriateactionifthestudentwantsorneedstopausehisorherstudiesforavarietyofreasons(e.g.medical,military,personal).

TrialPeriodofEnrollment:CfAstudentsareofferedatrialperiodofenrollmentwhichallowsparticipationintheprogrambeforedecidingtomakeafinancialcommitmenttoenrollandbecomingaregularstudentforTitleIVfinancialaidpurposes.DuringthetrialperiodofenrollmentthestudentdoesnotincurafinancialobligationorearnTitleIVfederalfinancialaid.

First-termstudents:

Thetrialperiodofenrollmentisdescribedasdays1-30forfirst-termstudents.CollegeforAmericagraduateswhochoosetoenrollintoanotherCfAdegreeprogramareaffordedanew30day-trialperiodforthefirsttermofthenewprogram.

Returning-termstudents:

Returningstudentsareprovideda14-daydropperiodatthebeginningofsubsequenttermsduringwhichtheymayalsoelecttowithdrawwithoutfinancialpenalty.Studentswhowithdrawduringthe14-dayperiodatthebeginningofasubsequenttermareconsideredregularstudentsforTitleIVfederalfinancialaidpurposes.IfthestudentisotherwiseeligibleforTitleIVfederalfinancialaidheorshewillbetreatedaccordingtotheTitleIVfederalfinancialaidwithdrawalrequirements,potentiallyincludingaReturnofTitleIVcalculationand/orconsiderationforaPost-WithdrawalDisbursement.


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Anycompetenciesearnedduringthetrialperiodofenrollmentarenotconsideredmasteredunlessthestudentfullyenrollsintheterm.

StudentInitiatedWithdrawal–(OfficialWithdrawal)Thisprocessinvolvesafewsimplesteps:

• StudentconsultswiththeLearningCoach• LearningCoachsendsthestudenttheExitSurvey• StudentcompletestheExitSurvey• TheExitSurveyiselectronicallyroutedtoSupportandtheLastDateofParticipation

(LDA)isnotedonthewithdrawalform• Student’sstatusisreportedaswithdrawn

Whenthisprocessisinitiatedduringthefirst30daysofastudent’sfirstterm:

• Evenifthestudenthasengagedinpreliminaryacademicactivity,thestudentisdroppedatnochargefornon-participation.

• AnypreviouslyscheduledTitleIVfederalfinancialaidwillbecancelled.Whenthisprocessisinitiatedduringthefirst14daysofanysubsequentterm:

• Ifthestudenthasnotengagedinanyacademicactivity,thestudentisdroppedatnocharge.

o AnypreviouslyscheduledTitleIVfinancialaidwillbecancelled.• Ifthestudenthasengagedinacademicactivitythestudentisdroppedatnocharge.

o AReturntoTitleIVfederalfinancialaidfunds(R2T4)calculationiscompletedusingthestudent’slastdateofacademicactivity(LDA).

o Ifeligible,aPost-WithdrawalDisbursementisoffered.o ThestudentisreportedaswithdrawntotheNationalStudent

Clearinghouse,andanyoutstandingstudentloanswillentertheapplicablegraceperiodrepayment.

AdministrativeWithdrawal–(UnofficialWithdrawal)

StudentsWhoCeasetoEngagePriortothe60%PointofaTerm StudentswhootherwisedonotfollowtheUniversity’swithdrawalproceduresandwhoceasetoengageinallregisteredcompetenciespriortothe60%pointofaterm(asmeasuredincalendardays)maybesubjecttorecalculationoftheirTitleIVfederalfinancialaideligibility.Engagementisdemonstratedthroughsubmissionandmasteryofprojects.

Studentswhohavenotengagedasofthe60%pointofatermorlaterareidentifiedafterthattermhasended.Requiredchangestoastudent’sfinancialaideligibilityaremadeatthattime.

Ifastudenthasnotengagedinanyprojectsorcompetenciesduringtheterm:

• AlldisbursedTitleIVfinancialaidwillbereturned

• AnyundisbursedTitleIVfinancialaidwillbecancelled

Ifastudenthasengagedinprojectsorcompetenciesduringtheterm:

• Hisorherenrollmentstatuswillbere-evaluatedtoexcludeanycompetenciesinwhichastudentdidnotengage


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• AReturnofTitleIVcalculationwillbecompletedusingthestudent’slastdateofengagementtodeterminetheamountofTitleIVfinancialaidthatmustbereturned

• Ifthestudentiseligible,aPost-WithdrawalDisbursementwillbeoffered

StudentswhowishtowithdrawpriortotheendofatrialperiodofenrollmentoradropperiodshouldcontacttheirLearningCoachandcompleteanExitSurvey.

StudentsmaycontacttheOneStopDepartmentwithanyquestionsrelatedtobillingorfinancialaid([email protected]).

ReadmissionPolicyCollegeforAmericastudentsmayneedtorestarttheirprogramduetoabreakintheirstudiesorresultingfromaprogramwithdrawal.Thispolicyappliestostudentswhowithdrawduringthetrialperiodofenrollmentandoutsidethetrialperiodofenrollment.

Studentswithdrawingduringthetrialperiodofenrollment:

ThestudentshouldcontacttheCfASupportteamatsupport@collegeforamerica.orgor1-855-764-8232bythe20thbusinessdayofthemonthtodiscussre-startingtheprogramonthenexttermstart.

Thestudentisnotresponsiblefortuitionchargesfromtheprevioustermbecausethewithdrawaloccurredduringthetrialperiodofenrollment.

ThestudentdoesnotretainanymasteryofcompetenciesorGoalsearnedduringthetrialperiodofenrollmentbecausetheprocessofenrollmentwasnotcompleted.

Studentswithdrawingoutsidethetrialperiodofenrollment:

Thestudentisrequiredtowaituntiltheendofthecurrenttermtoreturn(e.g..astudentwithdrawingthreemonthsintothecurrenttermmustwaituntiltheendoftheterm,inthiscaseanadditional3months)perSouthernNewHampshireUniversitypolicy.

Thestudentisresponsiblefortuitionchargesforthetermofwithdrawaloutsidethetrialperiodofenrollment.

IfabalanceexistsstudentsarerequiredtomakepaymentarrangementswithOneStopbeforebeingreadmittedtotheprogram.ThestudentmaycontacttheOneStopofficeatcfaonestop@snhu.eduor1-877-455-7648.

ThestudentshouldcontacttheCfASupportteamatsupport@collegeforamerica.org

CancellationandRefundPolicyWiththeexceptionofthefirstterm,forwhichthereisa30-daytrialperiod,studentshave14daysfromthestartofthetermtocancelenrollmentandreceiveafullrefundofanytuitionpaidforthatterm.Ifthestudentwithdrawsafterthe14-dayperiod,thestudentwillberesponsibleforthefulltuitionamount.IfthestudentwithdrawsorisdismissedfromCFA,theUniversityand/orthestudentmayberequiredtoreturnaportionofanyFederal

TitleIVfinancialaidreceived.AReturnofTitleIVcalculationwillbeperformedforanystudentwhohasreceivedFederalTitleIVfinancialaidtodeterminetheamountoffederalaidthatmustbereturnedtothefederalgovernmentbytheUniversityandthestudent.

GracePeriodScholarshipACollegeforAmericastudentmaybeeligibleforaGracePeriodScholarshipifheorshemeetsthefollowingcriteria:


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• Thestudententeredthetermwithnomorethanoneunfinishedgoal.• Thestudentmasteredthefinalcompetenciesoftheentiredegreeinthefirst14

daysofthenewterm.• ThestudentisnotcontinuingontoanadditionalCfAdegree.• Thestudent’saccountisingoodstanding.

Ifastudentneedstoreviseanysubmittedprojectworkasaresultofthereviewprocessandthemasteryofsaidrevisionsextendbeyondthe14thday,thestudentwillbefinanciallyresponsibleforthefulltuitionofthenewterm.

Thescholarshipwillnotbegranteduntilthestudent’sCfAgraduationreviewiscompleteanditisconfirmedthathisorherdegreewillbeawarded:

• CfAGraduationReviewmaytake2-4weeksuponcompletionoftheprogram.• CfAGracePeriodScholarshipeligibilitywillbereviewednolaterthan7business

daysaftergraduationreviewiscompletedandcasehasbeensubmittedtoSupport.

CfAreservestherighttodetermineeligibilityonacase-by-casebasisasneeded.

LeaveofAbsencePolicyStudentsmustsometimesinterrupttheirstudiesforavarietyofreasons,whetherfinancial,academicorpersonal.AstudentmayleaveCFAbyeitherwithdrawingfromtheprogram(thismeansleavingwithnointentionofreturning)orbytakingaLeaveofAbsence,(thismeansleavingtheprogramtemporarily,withthefirmandstatedintentionofreturningbyaspecifieddatewithinthecurrentterm).

AstudentchoosingtotakeaLeaveofAbsence(LOA)mustfirstcontacthisorherLearningCoachtodiscussanyconditionsthatmaybenecessaryforasmoothreturntoCFA.InordertoapproveanLOA,theremustbeareasonableexpectationthatthestudentwillreturntoCFAattheendoftheLOAperiod.

AstudentmayrequestanLOAbycompletingaLeaveofAbsenceform,withsupportingdocumentation,priortotherequestedstartoftheLOA.Studentsarerequiredtofilloutallinformationontheform.AnLOAisnotconsideredofficialuntilapprovedbyOneStop.

Thenumberofdaysintheapprovedleaveofabsence,whenaddedtothenumberofdaysinallotherapprovedleavesofabsenceforthesamestudent,maynotexceed180daysinany12-monthperiod.AstudentonanapprovedLeaveofAbsencewillnotincuradditionalchargesandisnotpermittedtocompletecompetencieswhiletheleaveisineffect.Uponreturn,thestudentwillresumetheprogramwiththesamenumberofcompetenciesmasteredandconditionsthatwereinplacepriortothebeginningoftheLeaveofAbsenceperiod.

ForstudentswhowereeligibleforTitleIVfederalfinancialaidandwhotakeanapprovedLOA,thatstudentwillremaininanin-schoolstatusforfederalDirectLoanrepaymentpurposes.ShouldthestudentfailtoreturnontheagreeduponLOAreturndate,thestudentwillbewithdrawnfromtheprogramandCFAwillreportthechangeinenrollmentstatusasofthewithdrawaldatetotheNationalStudentClearinghouse(NSC).Studentsareeligibleforone6-monthgraceperiodaftertheystopattendingaschoolatleasthalf-time.ThewithdrawalwillbeeffectiveasofthebeginningoftheLeaveofAbsence.


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IfstudentisnoteligibleforLeaveofAbsence,withdrawingfromtheprogrammayberecommended.Studentswithdrawingfromtheprogramwillberequiredtowaituntiltheendoftheircurrentterminordertoreturn(ex.studentwhowithdraws3monthsintocurrenttermwillneedtowaitadditional3monthstoreturn)perSNHUpolicy.Thisguidelineappliestoallstudentsregardlessoftheirfinancialaidstatus.

• Astudentwhowithdrawsoutsideoftheirtrialperiodofenrollmentwillberesponsibleforcharges.

• Ifbalanceexists,studentsarerequiredtomakepaymentarrangementswithOneStopbeforetheyareadmittedbackintotheprogram.

o PleasecontactSupport([email protected])andtheywillcoordinatewithOneStop([email protected])forreadmissionstotheprogram.

NextSteps

• ContactyourLearningCoachtodiscussyoursituation• RequestLeaveofAbsenceFormfromyourLearningCoachorOneStopandfollow

instructionsprovided.• CompleteLeaveofAbsenceForm• CheckyourCfAemailaddressforLeaveofAbsenceApproval• ContactOneStopwithanyquestions([email protected])

ChangeofStartDatePolicyStudentsapplyingtoCollegeforAmericashouldchooseastartdatethatbestfitstheirneedsontheStudentApplication.Ifastudentneedstodelaythestartoftheirprogram,theyshouldproceedasfollows:

1. StartdatechangerequestsmustbereceivedbyNoononthe24thofthemonthbeforenexttermbycontactingsupport@collegeforamerica.org(1-855-764-8232).

2. StartdatechangerequestsreceivedafterNoononthe24thofthemonthandwithinthestudent’strialperiodofenrollment(first-term:days1-30andreturning-term:days1-14),maybemadethroughthestudent’sLearningCoach.StudentswillberequiredtocompleteanExitSurveyandwillbereadmittedtothestartdaterequested.

Studentsarenotpermittedtochangetheirstartdateaftertheirtrialperiodofenrollmenthasexpired.StudentsinthissituationwhowishtodiscontinuetheirstudiesforanyreasonshouldcontacttheirLearningCoachtoinitiateaLeaveofAbsenceorWithdrawal.Studentswithdrawingfromtheprogramwillberequiredtowaituntiltheendoftheircurrentterminordertoreturn(ex.studentwhowithdrawsthreemonthsintocurrenttermwillneedtowaitadditional3monthstoreturn)perSouthernNewHampshireUniversitypolicy.

Astudentwhowithdrawsoutsideoftheirtrialperiodofenrollmentwillberesponsibleforcharges.

• Ifbalanceexistsduetowithdrawalfromtheprogram,studentsarerequiredtomakepaymentarrangementswithOneStopbeforetheyareadmittedbackintotheprogram.

o PleasecontactSupport([email protected])andtheywillcoordinatewithOneStop([email protected])toreenrollthestudent.


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BestTimestoConsideraChangetoYourStartDate:

• Priortobeginningyourprogram• Withinyourtrialperiodofenrollment

CFAAcademicYearCollegeforAmericaenrollsstudentsatthebeginningofeachmonthofthecalendaryear.Anacademicyearforastudentextendsfor12monthsfromthedateofenrollment.

CFAAcademicHolidaysOnfourholidaysperyear,CFAstaffisnotavailableforcoaching,technicalsupport,andProjectevaluations.StudentsmaycontinueworkingtowardcompetencymasteryandsubmitProjectsforevaluationeverydayoftheyear.CFAholidaysare:January1st,July4th,ThanksgivingDay(fourthThursdayinNovember),andDecember25th.

OfficialTranscriptsCollegeforAmericawillonlyacceptofficialcopiesoftranscripts.Transcriptsaredeemedofficialwhentheyaresentdirectlyfromtheinstitutionoriftheyaresentbythestudentintheoriginalunsealedenvelopebearingtheinstitution’ssealand/orlogo.CollegeforAmericawilltrytorequestthephysicalofficialcopiesofstudent’stranscriptsiftheyhavetwoorlessseparateinstitutionsfromwhichtheyareordering.Ifastudentlistsmorethantwodifferentinstitutionsontheircredittransferform,thenitisthestudent’sresponsibilitytoordertheirofficialtranscripts.TranscriptscanbesentviamailorthroughtheelectronicservicesofParchmentandtheNationalStudentClearinghouse.Transcriptsthathavebeenpreviouslyopenedbythestudentarenotdeemedofficial;therefore,wewillnotacceptthosecopiesandanotherofficialcopywillneedtobeordered.Inaddition,transcriptsthataresentelectronicallydirectlybythestudentwillnotbeaccepted.

TransferCreditPolicyTransferofGoalsBetweenBADegreesStudentswhochangeBAdegreeprogramsreceivecreditforallmasteredGoalsandassociatedcompetencies.IfapreviouslymasteredGoalexistsinbothdegreeprogramstheGoalistransferredandthestudentdoesnotrepeattheGoal.IfapreviouslymasteredGoaldoesnotexistinbothdegreeprogramsthepreviouslymasteredGoalandassociatedcompetenciesremainonthestudenttranscriptalthoughtheGoaldoesnotcounttowardthedegreerequirementsinthenewprogram.Studentsmustcompletealldegreerequirementsforthenewdegreeprogram.Goalsarenotsubstitutablebetweendegreeprograms.CompetenciesfromGoalsnotfullymastereddonotappearonthestudenttranscript.

TransferinofCreditsEarnedatOtherEducationalInstitutionsAllstudentsenrollingintheCertificateinHealthcareFundamentalsmustbeginbymasteringthe60Competenciesassociatedwiththecertificateprogram.

AswrittenpreviouslyintheCFABachelor’sDegreeAdmissionPolicy,studentswhoenrollinCFAwithoutanassociate’sdegreefromanaccreditedcollegeoruniversityorwithfewerthan60creditsfromanaccreditedcollegeoruniversitymustbeginbymasteringthe120CoreCompetencies.Uponcompletionofthe120CoreCompetencies,studentswillearnanassociate’sdegreefromCFA.StudentswhoenrollinCFAwithanAAorASdegreefromanaccreditedcollegeoruniversity,includingtheCFAAAinGeneralStudies,areentitledtobypassthe120CoreCompetencies(i.e.,thecompetenciesthatmakeuptheAAdegree)andbeginwiththe120AdvancedCompetenciesthatleadtotheBAdegree,providedthe


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studenthasmetorwillbeabletomeetCFA'sGeneralEducationrequirementsbythetimeofgraduation.

StudentswhoenrollinCFAandhaveanassociate’sdegreefromanaccreditedcollegeoruniversitythatisotherthananAAorAS(e.g.,anAAS)orhavealreadyearned60collegecreditsfromanaccreditedcollegeoruniversitywillbeevaluatedonacase-by-casebasistodeterminewhethertheymaybypassthe120CoreCompetenciesandbeginwiththe120AdvancedCompetencies.

TransferoutofCompetenciesMasteredorCreditEquivalenciestoOtherEducationalInstitutionsTheUniversityshallawardthreecollegecreditsforeachCFAGoalthatismastered,upto60creditsfortheAAdegreeandupto60additionalcreditsfortheAdvancedCompetenciesleadingtotheBAdegree,foratotalof120credits.However,CFAcannotguaranteecreditsearnedwillbeacceptedatanotherinstitution.Thetransferabilityofcreditstoanotherinstitutionissolelyatthediscretionofthatinstitution.Ifastudentisplanningtotransfertoanotherinstitution,heorsheshouldcheckwiththatinstitutiononthetransferabilityofthecredits.

ThreecreditsareearnedwiththemasteryofeachGoal.ThetablesthatfollowdemonstratewhichCFAGoalsareequivalenttowhichSouthernNewHampshireUniversitycourses.


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CertificateinHealthcareManagementFundamentalsCFAGoalNameSNHUCourseNameSNHUCourseNumber

GoalDescription

AccessInformationCollegeCompositionIIENG121

ThisGoalfocusesondevelopingargumentsaboutethicalissuesandonkeyeconomic,legalandsocialconsiderationssurroundingtheuseofinformation.

CommunicatewithCulturalCompetenceCulturalCompetenceintheHealthcareSettingCFA221

ThisGoalfocusesontheimportanceofculturalcompetenceininteractionswithpatientsandstaffmembers.

CreateaPositivePatientExperienceThePatientExperienceCFA220

ThisGoalfocusesonworkingaspartofaninter-professionalteamtoensureapositivepatientexperience.

DemonstrateEthicalBehaviorandRegulatoryComplianceHealthcareSystemsHSE210

ThisGoalfocusesonthemultipleethicalandlegal/complianceissuesthatariseinahealthcareenvironment.

DevelopaBudgetPersonalFinancialPlanningFIN250

ThisGoalfocusesontheapplicationofbasicmathematicalconceptsandtoolstodifferentpracticalsituations,includingcreatingchartsandgraphsandmakingmathematicallyinformedfinancialdecisions.

InteractEffectivelyintheWorkplaceHumanRelationsinAdministrationOL125

ThisGoalfocusesontheroleofhumanresourcemanagementintheworkplaceanddevelopingactivelisteningskills.

LeverageBusinessToolsBusinessFundamentalsOL110

ThisGoalfocusesoncrucialbusinessskills,includingperformingcalculationsinaspreadsheet,writingeffectivebusinesscommunications,anddevelopingsolutionstobusinessproblems.

PlanforSuccessSuccessStrategiesforOnlineLearningSNHU107

ThisGoalfocusesonskillsthatarevitalforeffectivelearning,includingreflectingonpastlearningexperiences,givingandreceivingfeedback,andusingthewebtofindauthoritativeinformation.

SolveProblemsintheWorkplacePrinciplesofManagementOL215

ThisGoalfocusesongeneratingoriginalsolutionstopracticalproblemsintheworkplaceandtheprocessoflocatingandusingreliableinformation.

SpeakHealthcareFluently ThisGoalfocusesonthehealthcare"alphabetsoup"(acronyms)andfundamentalsofmedical


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MedicalTerminologyHCM205

terminology.


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AAinGeneralStudies,concentrationinBusinessCFAGoalNameSNHUCourseNameSNHUCourseNumber

GoalDescription



AnalyzeDataMacroeconomicsECO202

ThisGoalfocusesonapplyingimportanttermsandconceptsinmacroeconomicstoanalyzefinancialnewsandusingbasicconceptsinstatisticsandprobabilitytosolvegraphicalandnumericalproblems.

ApplyEconomicTheoriesMicroeconomicsECO201

ThisGoalfocusesonapplyingfundamentalconceptsofmicroeconomicsandperformingfinancialcalculationstoanalyzeconsumerdecisions.

BuildTeamworkThroughMarketingIntroductiontoMarketingMKT113

ThisGoalfocusesonworkingindividuallyandinateamtoexplorethefundamentalsofmarketingandtobuildcollaborationskills.

CharttheEvolutionofMediaIntroductiontoMassCommunicationCOM126

ThisGoalfocusesonresearchingthehistoricaldevelopmentofmassmediaandevaluatingitsimpactonindividualandsocietalthinkinginvarioustimeperiods.

ConfrontCultureIntroductiontoCulturalAnthropologyATH111

ThisGoalfocusesonthefundamentalproceduresofanthropology,suchasanalyzingculturalartifactsandtheresultsofarcheologicalandethnographicfieldwork.

ConsidertheEnvironmentEnvironmentalScienceENV101

ThisGoalfocusesonanalyzingdifferentwaysthathumansimpacttheenvironmentandidentifyingpotentialsolutionstoenvironmentalproblems.

DecodeMediaLanguage/PracticeofMediaArtCOM128

ThisGoalfocusesonapplyingkeyconceptsofmasscommunicationtoevaluateandcritiquemassmediamessages,suchasadvertisements,websitesandsocialmedia.



EstablishaProfessionalPresenceBusinessCommunicationENG220

ThisGoalfocusesonpracticalskillsnecessaryforjobseekers,includingeffectiveandresponsibleuseofsocialmedia,andthoughtfularticulationofcareergoals.


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EvaluatePopularPsychologyIntroductiontoPsychologyPSY108

ThisGoalfocusesonanalyzingpopularpsychologybyapplyingscientificprinciplesandutilizingpsychosocialknowledgeinreal-worldsituations.

ExamineEthicalPerspectivesIntroductiontoPhilosophyPHL210

ThisGoalfocusesonimportantfigures,traditionsandconceptsinmoralphilosophyaswellastheanalysis,critiqueandconstructionofethicalarguments.

ExperienceArtIntroductiontoHumanitiesIFAS201

ThisGoalfocusesontheanalysisofarthistory,artisticstyleandcomposition,andoneffectivelypresentingideasusingtechnology.

ExperimentwithPsychologyResearchIIScientificInvestigationPSY224

ThisGoalfocusesoncalculatingandevaluatingdata,exploringscientificprocessesandconductingexperimentsinthefieldofpsychology.

ExploreWritingWorldLiterature:IFoundationsofCultureLIT201

ThisGoalfocusesonanalyzingandwritingaboutliteraturefromavarietyofcountries,culturesandtimeperiods.

InvestigateBusinessEthicsIntroductiontoEthicsPHL212

ThisGoalfocusesonsomeofthecriticalethicalissuesinvolvedindoingbusinessinaglobalenvironment,includingcorporatesocialresponsibilityandglobalization.

LeverageBusinessToolsIntroductiontoBusinessOL110


ManagePeopleHumanRelationsinAdministrationOL125


PlanforSuccessSuccessStrategiesforOnlineSNHU107


SolveProblemsPrinciplesofManagementOL215



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AAinHealthcareManagement

CFAGoalNameSNHUCourseNameSNHUCourseNumber

GoalDescription



AnalyzeDataMacroeconomicsECO202

ThisGoalfocusesonapplyingimportanttermsandconceptsinmacroeconomicstoanalyzefinancialnewsandusingbasicconceptsinstatisticsandprobabilitytosolvegraphicalandnumericalproblems.

ApplyEconomicTheoriesMicroeconomicsECO201

ThisGoalfocusesonapplyingfundamentalconceptsofmicroeconomicsandperformingfinancialcalculationstoanalyzeconsumerdecisions.

CommunicatewithCulturalCompetenceCulturalCompetenceintheHealthcareSettingCFA221

ThisGoalfocusesontheimportanceofculturalcompetenceininteractionswithpatientsandstaffmembers.

CreateaPositivePatientExperienceThePatientExperienceCFA220

ThisGoalfocusesonworkingaspartofaninterprofessionalteamtoensureapositivepatientexperience.

DecodeMediaLanguageandPracticeofMediaArtsCOM128

ThisGoalfocusesonapplyingkeyconceptsofmasscommunicationtoevaluateandcritiquemassmediamessages,suchasadvertisements,websitesandsocialmedia.

DemonstrateEthicalBehaviorandRegulatoryComplianceHealthcareSystemsHSE210

ThisGoalfocusesonthemultipleethicalandlegal/complianceissuesthatariseinahealthcareenvironment.




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DiscovertheHumanBodyIntroductiontoAnatomyandPhysiologyBIO210

ThisGoalfocusesonexplainingkeyprinciplesthatimpactthestructure,functionandregulationofhumanbodysystemsandusingmathematicalconceptstosolveproblemsinthehealthcareworkplace.

EvaluatePopularPsychologyIntroductiontoPsychologyPSY108

ThisGoalfocusesonanalyzingpopularpsychologybyapplyingscientificprinciplesandutilizingpsychosocialknowledgeinreal-worldsituations.

ExamineEthicalPerspectivesIntroductiontoPhilosophyPHL210

ThisGoalfocusesonimportantfigures,traditionsandconceptsinmoralphilosophyaswellastheanalysis,critiqueandconstructionofethicalarguments.

ExperienceArtIntroductiontoHumanitiesIFAS201

ThisGoalfocusesontheanalysisofarthistory,artisticstyleandcomposition,andoneffectivelypresentingideasusingtechnology.

ExperimentwithPsychologyResearchIIScientificInvestigationPSY224

ThisGoalfocusesoncalculatingandevaluatingdata,exploringscientificprocessesandconductingexperimentsinthefieldofpsychology.

ExploreWritingWorldLiterature:IFoundationsofCultureLIT201

ThisGoalfocusesonanalyzingandwritingaboutliteraturefromavarietyofcountries,culturesandtimeperiods.

LeverageBusinessToolsIntroductiontoBusinessOL110


InteractEffectivelyintheWorkplaceHumanRelationsinAdministrationOL125


OwnYourHealthcareCareerBusinessCommunicationsENG220

ThisGoalfocusesonowningone’scareer,usingsocialmediaresponsiblyandeffectively,andarticulatingcareergoals.

PlanforSuccessSuccessStrategiesforOnlineSNHU107


SolveProblemsintheWorkplacePrinciplesofManagementOL215



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SpeakHealthcareFluentlyMedicalTerminologyHCM205

ThisGoalfocusesonthehealthcare“alphabetsoup”(acronyms)ofmedicalterminology.


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BAinCommunicationsCFAGoalNameSNHUCourseNameSNHUCourseNumber

GoalDescription

AdvertiseaProductorServiceAdvertisingCopyandDesignADV263

ForthisGoal,studentsanalyzeandcreateadvertisementsinvariousmedia,applyingbothhistoricalandcontemporaryperspectivesonadvertisingmethodsanddesign.

CapstoneGoalCapstoneCFA499

Inthisgoal,studentsapplytheprinciplesofdesignthinkingtoaddressaneedintheirworkplaceorcommunity.

CommunicateAcrossCulturesExploringWorldCultures/MassMediaCOM320

InthisGoal,studentsidentify,analyzeandaddresstheculturaldifferencesandcommunicationsissuesthatariseinbothinternationalandinterculturalbusinesscontexts.

ConstructandDeconstructMediaTheScienceofPersuasionCFA420

ThisGoalfocusesonmedialiteracy,whichhasbeendefinedbytheNationalAssociationforMediaLiteracyEducationastheabilityto“comprehendthemessageswereceiveandeffectivelyutilizethesetoolstodesignanddistributeourownmessages.”

ContributetoSocietyTheEngagedCitizen:CurrentIssuesintheCommunityCFA323

ThisGoalfocusesonboththecontentknowledgeandactiveparticipationneededformeaningfulcommunityandcivicengagement,bothgloballyandintheUnitedStates.

ControltheMessagePublicRelationsCOM227

InthisGoal,studentsapplytheprinciplesandkeyconceptsofpublicrelationstoaddressthechallengingtaskofshapinganorganization’spublicimage.

ConveyTechnicalInformationTechnicalWritingCOM341

ThisGoalfocusesontheclear,effectiveandaccuratecommunicationoftechnicalinformationfordifferentpurposesandaudiences.

CreateMultimediaPrinciplesofIntegratedMarketingCommunicationsMKT229

InthisGoal,studentsengageinthevariousstagesnecessarytodesignanddevelopabasicmultimediaproduct,includingcreatingastoryboardandwritingascript.

DemonstrateCulturalCompetenceInterculturalCommunicationCOM220

Byanalyzinghowcultureshapesinterpersonalrelationsandtheirownperspectives,studentsimprovetheirabilitiestocommunicateeffectivelyinavarietyofprofessionalsettings.

GoBehindtheNewsIntroductiontoJournalismCOM235

Studentsdemonstratetheabilitytodistinguishmediabiasfromaudiencebiasandwell-researched,crediblenewsstoriesfromshoddyjournalism.


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LeadaTeamLeadershipOL328

InthisGoal,studentsworkcloselywithothers,servingbothasteamleadersandteammemberstosolvecomplexproblems.

LeverageSocialMediaSocialMediaCOM310

ThisGoalenablesstudentstodemonstratestrategicusesofsocialmediaforavarietyofpurposes,suchasadvertising,marketingandpublicrelations.

MarketaProductorServiceMarketingFoundationsExperienceMKT212

InthisGoal,studentsfocusonthekeyphasesofthemarketingprocess:pre-marketinganalysisandresearch,creationofamarketingplan,anddevelopmentofamarketingbrief.

NegotiateDifferenceInterpersonalandSmall-GroupCommunicationsCFA421

ThisGoalfocusesontheanalysisofinterpersonalandsmall-groupcommunication.

RepresentanOrganizationOrganizationalCommunicationsCOM430

InthisGoal,studentsdemonstratethekeyprinciplesoforganizationalcommunicationsbydevelopingprofessionaldocumentsandorganizationalmessagingstrategies.

ResearchCommunicationsSpecialTopicsinResearch:CommunicationsCFA320

Studentsuseavarietyofsources,includingscholarlymaterials,personalinterviewsandnewsstories,toobtaininformationoncommunicationstopics,andthenusetheresearchfindingstoinformwrittenpieces,suchasarticles.

UseMathtoSolveProblemsMathematicstoAddressBusinessChallengesCFA321

Studentsusecreativeproblem-solvingtechniquestogetherwithalgebra,geometryandstatisticstoaddressreal-worldchallenges.

BusinessConcentration

AccountforBusinessFinancialAccountingACC201

ThisGoalfocusesontheaccountingcompetenciesnecessaryformanagerstointerpretandevaluatethefinancialeffectsofday-to-daymanagementdecisions.

ManageaBusinessOrganizationHealthcareManagementCFA422

ThisGoalfocusesonthepracticalapplicationofmanagementfunctions,theoriesandmodelsinthehealthcaresetting,withspecialattentiontoeffectivedecision-makingandcommunication.

WorkWithintheLawBusinessLawIBUS206

ThisGoalfocusesonthelegalframeworkswithinwhichbusinessesoperateintheUnitedStates,aswellasthemainlegalissuesaffectingU.S.businesses,suchastorts,productliability,criminallawandcontracts.

HealthcareManagementConcentration

ManageaHealthcareOrganizationHealthcareManagementCFA422



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NavigatetheUSHealthcareSystemHealthcareDeliverySystemsHCM340

ThisGoalfocusesonthestructureandfunctionofthehealthcaresystemintheU.S.

PromoteHealthandWellnessBiologicalConceptsforPublicHealthPHE321

ThisGoalfocusesonthemedicalandbiologicalconceptsandterminologyneededbynon-clinicalstaffworkinginahealthcaresetting.


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BAinHealthcareManagementAccountforBusinessFinancialAccountingACC201

ThisGoalfocusesontheaccountingcompetenciesnecessaryfornon-accountantstointerpretandevaluatethefinancialeffectsofday-to-daymanagementdecisions.

AddressAgingandEndofLifePerspectivesonAgingandtheEndofLifeCFA405

InthisGoal,studentsexploreissuesofaging,deathandmortalityfromawidevarietyofperspectives.





DemonstrationCulturalCompetenceInterculturalCommunicationCOM220


EmployHealthcareHumanResourcesHumanResourcesStrategyandDevelopmentOL442

ThisGoalfocusesonthepracticalapplicationofhumanresourcemanagementfunctions,theoriesandmodelsinthehealthcaresetting,withspecialattentiongiventoeffectivedecision-makingandcommunication.

EnsureHealthcareQualityHealthcareQualityManagementHMC430

ThisGoalfocusesonthestrategiesandmethodshealthcareorganizationsusetoimproveprocesses,deliveryandoutcomes.

FosterCommunityHealthContemporaryHealthSCI215

InthisGoal,studentsexplorepressingissuesthataffectworldandcommunityhealth,withattentiontothethreemajordimensionsofhealth:physical,emotionalandsocial.

HandleManagedCareandReimbursementHealthcareReimbursementSystemsHCM345

ThisGoalexplorestheimpactofpublicpolicyandthebusinessenvironmentonhealthcareorganizations.Studentsexplorewaysinwhichmanagedcare,Medicare,andMedicaidaffecteligibilityforandaccesstohealthcare.

LeadaTeamLeadershipOL328


ManageaHealthcareOrganizationHealthcareManagementCFA422



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NavigatetheUSHealthcareSystemHealthcareDeliverySystemsHCM340

ThisGoalfocusesonthestructureandfunctionofthehealthcaresystemintheU.S.

PromoteHealthandWellnessBiologicalConceptsforPublicHealthPHE321

ThisGoalfocusesonthemedicalandbiologicalconceptsandterminologyneededbynon-clinicalstaffworkinginahealthcaresetting.

ProvideHealthcareLegallyandEthicallyEthicalConsiderationsofHealthcareHCM420

ThisGoalexaminesissuesandtrendsinhealthcarepolicyaswellaslegalandethicaldecision-makinginhealthcare.

ResearchHealthcareSpecialTopicsinResearch:HealthcareManagementCFA322

Studentsuseavarietyofsources,includingscholarlymaterialsandpersonalinterviews,toobtaininformationonhealthcaretopics,andusetheseresearchfindingstowritearticlesorotherpieces.



UtilizeHealthcareDataHealthcareDataManagementHCM220

Studentsexplorewaysinwhichhealthcaredatacanbeusedtoimprovepatientoutcomesandsafeguardpublichealth.

CommunicationsConcentration

LeverageSocialMediaSocialMediaCOM310

ThisGoalenablesstudentstodemonstratestrategicusesofsocialmediaforavarietyofpurposes,suchasadvertising,marketingandpublicrelations.





GlobalPerspectivesConcentration

ConductBusinessGloballyEmergingTrendsinInternationalBusinessINT440

ThisGoalfocusesonboththemacro-andmicro-environmentsoftheglobalbusinessarena.

MaptheWorldWorldGeographyGEO200

Studentsdemonstratefamiliaritywithbasicgeographictoolsandconcepts,andexaminewaysinwhichgeographyhelpsilluminateenvironmental,politicalandsocialissuesintheworldtoday.

SupportGlobalHealthIssuesinGlobalHealthCFA406

Studentslearnhowglobalizationaffectstheprevalenceofdiseaseandconsidertheimpactofcultural,economicandsocialfactorsontheburdenofdiseaseinregionsaroundtheworld.


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BAinManagement

CFAGoalNameSNHUCourseNameSNHUCourseNumber

GoalDescription

AccountforBusinessFinancialAccountingACC201

ThisGoalfocusesontheaccountingcompetenciesnecessaryformanagerstointerpretandevaluatethefinancialeffectsofday-to-daymanagementdecisions.



ConductBusinessGloballyEmergingTrendsinInternationalBusinessINT440

ThisGoalfocusesonboththemacro-andmicro-environmentsoftheglobalbusinessarena.



DemonstrateCulturalCompetenceInterculturalCommunicationCOM220


EmployHumanResourcesHumanResourceManagementOL211

ThisGoalfocusesonthemajorlegalandregulatoryframeworksinhumanresources,evaluationofstaffperformance,andeffectiverecruitment,selectionandretentionprocesses.

ImproveOrganizationalEffectivenessOrganizationalChangeandEffectivenessCFA324

InthisGoal,studentsevaluatetheshiftingmodelsoforganizations,analyzeorganizationalchange,andapplykeytheoriestomakeinformedmanagementdecisions.

InnovateLikeanEntrepreneurEntrepreneurshipOL320

ThisGoalfocusesonidentifyingbusinessopportunitiesinthemarketplaceandonthemindset,skillsandtoolsneededtosuccessfullydevelopanewventure.

InvestigateManagerialAccountingManagerialAccountingACC202

InthisGoal,studentsconductbreakevenanalysis,prepareoperatingbudgetsandexplorecostconceptsthatareessentialformanagementdecisions.


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LeadaTeamLeadership OL328


ManageaBusinessOrganizationOrganizationalBehaviorOL342

Studentsuseavarietyoftechniquestoanalyzecommonmanagementissues,applydecision-makingframeworksandcommunicateeffectivelywithstakeholders.





OrchestrateBusinessOperationsOperationsManagementCFA421

InthisGoal,studentsapplyrelevanttoolsandtheoriestomanageanorganization’sresourcesandoperationalprocesses.

ResearchManagementSpecialTopicsinResearch:ManagementCFA325

Studentsuseavarietyofsources,includingscholarlymaterials,personalinterviewsandnewsstories,toobtaininformationoncommunicationstopics,andthenusetheresearchfindingstoinformwrittenpieces,suchasarticles.



WorkWithintheLawBusinessLawIBUS206

ThisGoalfocusesonthelegalframeworkswithinwhichbusinessesoperateintheUnitedStates,aswellasthemainlegalissuesaffectingU.S.businesses,suchastorts,productliability,criminallawandcontracts.

InsuranceServicesConcentration

InsureAgainstRiskRiskManagementFIN260

InthisGoal,studentsexaminevarioustypesofinsurance,determinehowtomeasureandmanageinsurancerisk,andexplorethefunctionofregulationintheinsuranceindustry.

SellLikeaProfessionalProfessionalSellingMKT270

ThisGoalfocusesontheroleofsaleswithinanorganizationandonmaximizingpositiveoutcomesforboththecustomerandorganizationinthesales


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process.

ServeCustomersEffectivelyManagementofServicesOperationsQSO310

ThisGoalfocusesonanalyzingtheroleofserviceoperationsmanagementwithinanorganizationandapplyingbestpracticestoserveadiversecustomerbase.

LogisticsandOperationsConcentration

ManageaProjectProjectManagementQSO340

ThisGoalfocusesontheapplicationofessentialtoolsandmethodologiesnecessaryforeffectiveprojectmanagement.

OverseeLogisticsLogisticsManagementQSO322

InthisGoal,studentsexplorethefieldoflogisticsmanagement,usequantitativeandqualitativedatatoanalyzelogisticsscenariosandevaluatetheefficiencyofphysicaldistributionsystems.

ServeCustomersEffectivelyManagementofServicesOperationsQSO310

ThisGoalfocusesonanalyzingtheroleofserviceoperationsmanagementwithinanorganizationandapplyingbestpracticestoserveadiversecustomerbase.

PublicAdministrationConcentration

AdministerPolicyEthicallyPublicAdministrativeEthicsandTheoryPAD331

ThisGoalfocusesontheoryandethicsrelatedtopublicadministration,withemphasisontheethicalresponsibilitiesofpublicservantsandissuesofaccountability.

ExploreStateandLocalGovernmentAmericanStateandLocalGovernmentPOL309

ThisGoalfocusesonexploringthestructureandfunctionofstateandlocalgovernmentsandonkeysocial,economicandpoliticalfactorsthatimpactpolicymaking.

NavigatePublicAdministrationPublicAdministrationPAD330

ThisGoalfocusesonthehistory,purposesandcomponentsofpublicadministrationintheUnitedStatesandexplorespublicpolicyimplementationchallengesandfundingissues.


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UniversityStatementofStudentRightsTheUniversity,asacommunityofpeople,iscommittedtofurtheringscholarship,academicpursuits,andservicetooursociety.Asaninstitution,ourpurposeistoensureallstudentshaveanequalopportunitytofulfilltheirintellectualpotentialthroughthepursuitofthehigheststandardsofacademicexcellence.Certainrightsandobligationsareinherentinmembershipinanyacademiccommunitycommittedtosuchgoals:

Therightsofpersonalandintellectualfreedom,whicharefundamentaltotheideaofauniversity;Strictrespectfortheequalrightsanddignityofothers;DedicationtothescholarlyandeducationalpurposesoftheUniversityandparticipationinpromotingandensuringtheacademicqualityoftheinstitution.

Studentsareresponsibleforobtaining,learningandobservingtheestablishedUniversitypoliciesaslistedinallofficialpublications.Inaddition,studentsmustcomplywiththelegalandethicalstandardsoftheinstitution,aswellasthoseofthestateofNewHampshire,aswellasanyotherlaws,rulesandorregulationsofotherrelevantjurisdictions.Allmembersofthecommunityshouldinformtheappropriateofficialofanyviolationofconductregulations.

Studentshavetherighttoreadandtostudyfreefromundueinterference,toredressofgrievances,tobeheardbytheCollegeforAmericastaffwhentheywishtovoiceconcerns,needs,andprogrammingideas,tochallengeprejudicialtreatmentandcomments,tobethemselvesandtobeproudoftheirbackground,tohaverespectfromothers,tohaveafairandequitabledisciplinaryprocess,andtoaskforadviceand/orassistance.

RighttoProceduralFairnessPendingactiononanydisciplinaryallegations,thestatusofstudentsshallnotbealtered,noraretheirrightstocontinueworkingtowardadegreesuspended,excepttoprotectthewell-beingofstudentsorstaff.OnlytheChiefAcademicOfficermaymakesuchadeterminationanddirectprovisionalsuspension.

StudentAcademicComplaintPolicy

PurposeofPolicy:ThepurposeoftheStudentAcademicComplaintpolicyistoprovidestudentswithanavenuetoseekhelporresolutionwhentheyfeeltheacademicprogramorserviceshavefailedtomeetreasonableexpectations.ExamplesmightincludecomplaintsaboutthedesignordeliveryofProjects,oraboutthebehaviorofaLearningCoachorReviewer.TheStudentAcademicComplaintpolicydoesnotincludeevaluationappealsorstudentrefunds.SeeStudentEvaluationAppealPolicyformoreinformation.

Process:AstudentisfirstencouragedtoaddressaconcernwithhisorherLearningCoach.Iftheissuecannotberesolvedatthatlevel,astudentwhowishestofileanacademiccomplaintmustsubmitanemaildescribingthenatureofthecomplaint(withappropriatesupportingdocumentation)andtheresolutionheorsheisseekingtotheChiefLearningArchitect.TheChiefLearningArchitect(ordesignee)willreviewandresearchtheconcerntodetermineafairresolutioninconsultationwiththeappropriateCFAdepartments.Everyeffortwillbemadetoresolvetheissueinatimelymanner,andthestudentwillbecontactedduringtheprocesssothatheorshewillknowthecomplaintisunderconsideration.Whileacomplaintisbeingreviewed,thestudentshouldcontinuetoparticipateintheprogramunless


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instructedotherwisebytheChiefLearningArchitect.ThedecisionoftheChiefLearningArchitectisfinal.

StudentEvaluationAppealPolicy

PurposeofPolicy:ThepurposeoftheStudentEvaluationAppealpolicyistoprovidestudentswithaprocesstoseekhelporresolutionwhentheyfeelthatanevaluationand/orfeedbackforaProjectareerroneous.

Process:AstudentshouldfirstcorrespondwiththeReviewerdirectlythroughthelearningmanagementsystemtoclarifytheevaluationand/orfeedback.IfnoresolutionisfoundthroughcommunicationwiththeReviewer,thestudentshoulddiscussthismatterwithhisorherLearningCoach.Whennecessary,theLearningCoachwillincludetheSeniorReviewerand/orManageroftheFeedbackCenterinthedialogue.Iftheissuecannotberesolvedatthatlevel,thestudentmaysubmitanemailtotheChiefAcademicOfficer.TheChiefAcademicOfficerwillreviewthecaseandmakeadecision.ThedecisionoftheChiefAcademicOfficerisfinal.

PrivacyofStudentRecordsThepoliciesandproceduresconcerningtheprivacyofstudentrecordsmaintainedbySouthernNewHampshireUniversityareinlargemeasuregovernedbytheFederalFamilyEducationRightsandPrivacyAct(FERPA).CFA’spoliciesandproceduresregardingthissubjectarelargelythesameastheUniversity’sandareavailablebytheOfficeoftheUniversityRegistrar.

Exceptwhenrequestedbyastudentorrequiredbyfederalorstateregulations,aneducationalrecordwillnotincludeinformationconcerningrace,religion,nationality,politicalorsocialviewsormembershipsinorganizations.Directoryinformation(name,address,telephonenumbers,degreeprogram,etc.)maybereleasedorpublishedwithoutastudent’sconsentunlessthestudentnotifiestheUniversitythatthisinformationisnottobereleasedbysubmittinganAuthorizationtoPreventorResumeDisclosureofDirectoryInformation(seeAppendixB).

OnlymembersoftheUniversitystaffwithalegitimateeducationalinterest,certainfederalorstateagenciesandothereducationagenciescompletingsurveysandstudiesfortheUniversitywillordinarilyhaveaccesstoastudent’srecordwithoutthewrittenconsentofthestudentconcerned.Oneexceptionprovidesthatparentshavetherighttoviewandtohavecopiesoftheirchild’seducationalrecordwithouttheirchild’sconsentprovidingthatthechildisdependentupontheparentsforfederalincometaxpurposes.

NotificationofRightsunderFERPATheFamilyEducationalRightsandPrivacyAct(FERPA)affordsstudentscertainrightswithrespecttotheireducationrecords.Theserightsinclude:

1. Therighttoinspectandreviewthestudent’seducationrecordswithin45daysofthedaytheUniversityreceivesarequestforaccess.

AstudentshouldsubmittotheUniversityRegistrar,ChiefAcademicOfficer,orotherappropriateofficial,awrittenrequestthatidentifiestherecord(s)thestudentwishestoinspect.TheUniversityofficialwillmakearrangementsforaccessandnotifythestudentofthetimeandplacewheretherecordsmaybeinspected.Iftherecordsarenot


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maintainedbytheUniversityofficialtowhomtherequestwassubmitted,thatofficialshalladvisethestudentofthecorrectofficialtowhomtherequestshouldbeaddressed.

Therighttorequesttheamendmentofthestudent’seducationrecordsthatthestudentbelievesareinaccurate,misleading,orotherwiseinviolationofthestudent’sprivacyrightsunderFERPA.

AstudentwhowishestoasktheUniversitytoamendarecordshouldwritetheUniversityofficialresponsiblefortherecord,clearlyidentifythepartoftherecordthestudentwantschanged,andspecifywhyitshouldbechanged.IftheUniversitydecidesnottoamendtherecordasrequested,theUniversitywillnotifythestudentinwritingofthedecisionandthestudent’srighttoahearingregardingtherequestforamendment.Additionalinformationregardingthehearingprocedureswillbeprovidedtothestudentwhennotifiedoftherighttoahearing.

TherighttoprovidewrittenconsentbeforetheUniversitydisclosespersonallyidentifiableinformationfromthestudent’seducationrecords,excepttotheextentthatFERPAauthorizesdisclosurewithoutconsent.

TheUniversitydiscloseseducationrecordswithoutastudent’spriorwrittenconsentundertheFERPAexceptionfordisclosuretoschoolofficialswithlegitimateeducationalinterests.AschoolofficialisapersonemployedbytheUniversityinanadministrative,supervisory,academicorresearch,orsupportstaffposition(includinglawenforcementunitpersonnelandhealthstaff);apersonorcompanywithwhomtheUniversityhascontractedasitsagenttoprovideaserviceinsteadofusingUniversityemployeesorofficials(suchasanattorney,auditor,orcollectionagent);apersonservingontheBoardofTrustees;orastudentservingonanofficialcommittee,suchasadisciplinaryorgrievancecommittee,orassistinganotherschoolofficialinperforminghisorhertasks.AschoolofficialhasalegitimateeducationalinterestiftheofficialneedstoreviewaneducationrecordinordertofulfillhisorherprofessionalresponsibilitiesfortheUniversity.

Thestudent’seducationrecordswillalsobedisclosedtoindividualsororganizationsifthestudenthasasigned“AuthorizationforDisclosureofNon-DirectoryInformation”listingthosespecificindividualsororganizations.Studentswhoreceivefinancialsupportforthisprogramfromtheiremployersmayberequiredtosubmitthisformbythatemployer.However,CollegeforAmericawillnotreleaseNon-DirectoryInformationtospouses,familymembersorotherindividualsunlessthestudentisachildanddependentupontheparentsforfederalincometaxpurposesThisformisprovidedinAppendixAofthisdocument.

TherighttofileacomplaintwiththeU.S.DepartmentofEducationconcerningallegedfailuresbytheUniversitytocomplywiththerequirementsofFERPA.ThenameandaddressoftheOfficethatadministersFERPAis:

• FamilyPolicyComplianceOfficeU.S.DepartmentofEducation400MarylandAvenue,SWWashington,DC20202-5901

DirectoryInformationatSNHU

Student’sname


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Address(es)Telephonelisting(s)ElectronicmailaddressPhotograph(s)Fieldsofstudy[major(s),minor(s),etc.]Datesofattendance/EnrollmentstatusAnticipatedprogramcompletiondateClasslevelParticipationinofficiallyrecognizedactivitiesandsportsWeightandheightofmembersofathleticteamsDegrees,honors,andawardsreceivedThemostrecenteducationalagencyorinstitutionattended

TheprimarypurposeofDirectoryInformationistoallowtheUniversitytoconfirmattendancetoprospectiveemployersandotherthirdparties,andtoincludethistypeofinformationfromyoureducationrecordsincertainUniversitypublications.

Directoryinformation,whichisinformationthatisgenerallynotconsideredharmfuloraninvasionofprivacyifreleased,canalsobedisclosedtooutsideorganizationswithoutpriorwrittenconsent.Disclosuresofdirectoryinformationwillbelimitedtospecificpartiesforspecificpurposesorboth.

IfyoudonotwantSNHUtodisclosedirectoryinformationfromyoureducationrecordswithoutyourpriorwrittenconsent,youmustnotifytheUniversityinwriting.Seethe“AuthorizationtoPreventorResumeDisclosureofDirectoryInformation”formintheAppendixBforthispurpose.

NondiscriminationTheCollegeforAmericaandSouthernNewHampshireUniversitydonotdiscriminateonthebasisofrace,color,nationalorigin,citizenship,religion,maritalstatus,age,sex,sexualorientationornon-disqualifyingdisabilityinadmissionto,accessto,treatmentinoremploymentintheirprogramsandactivities.Thefollowingdepartmenthasbeendesignatedtohandleinquiriesregardingthenondiscriminationpolicies:OfficeofHumanResourcesandDevelopment,SouthernNewHampshireUniversity,2500NorthRiverRoad,Manchester,NH03106-1045.

ComputersandTechnologyStudentsarerequiredtohaveaccesstoacomputer,anInternetconnection,awebcamandaninternalorexternalmicrophone.Theprogramisnotmobile-compatible,somobiledevicesincludingcellphonesandtabletsarenottobeused.ItisrecommendedthatStudentsdownloadandinstallGoogleChrome(freeofcharge).Studentsarenotrequiredtopurchaseanysoftware.ProjectscanbecompletedusingMicrosoftorGoogleprograms.

AllstudentsareexpectedtoaccesstheirofficialCollegeforAmericaemailaccountsregularlytocheckforofficialUniversitycommunicationandtorespondasnecessarytosuchcommunications.Studentswhochoosetoforwardemailfromtheirofficialuniversityemailaddresstoanon-universityemailsystemaresolelyresponsibleforallconsequencesarisingfromsuchforwardingarrangements.Thesemayinclude,butarenotlimitedto,anyfailurebythenon-universitysystemtodeliverorretainofficialUniversitycommunications,lostormisdirectedcommunications,includingthosethatresultinviolationofFERPAprivacyregulations.Studentscommunicatingfromanon-universityemailaddressmaybeaskedtoresendfromtheirCollegeforAmericaemailinordertoreceivearesponseoraction.


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OnlineEtiquetteAllstudentsareexpectedtoadheretostrictetiquettepolicieswhenworkingintheonlineenvironment.Duetotheopennatureoftheonlinecommunity,studentsareexpectedtopostappropriateandrelevantcontentthatissuitabletoanacademicenvironment.Sinceanynumberofsensitivetopicsmaybediscussed,studentsmustmaintainanopenmindwhilereadingtheirpeers’postings.Studentsarerequiredtobemindfulofandrespectfultowardthepersonreceivinganycommunication.Anycommentsdeemeddisruptivetothelearningenvironmentmaybepermanentlydeletedandmayresultindisciplinaryaction.

SouthernNewHampshireUniversityNetworkAcceptableUsePolicySouthernNewHampshireUniversityencouragestheuseandapplicationofinformationtechnologiestosupportstudentneeds.UsersofSouthernNewHampshireUniversityequipment,softwareandcomputeraccountsareexpectedtofollowacceptablestandardsofethicsandconductintheiruseofcomputingresources.AllSouthernNewHampshireUniversityfaculty,studentsandstaffshouldbeawareofthefollowingacceptableusepolicyrequirements.

Definition:TheSouthernNewHampshireUniversitynetwork(SNHUnet)includesallcomputerandcommunicationhardware,softwareandaccountsownedbySouthernNewHampshireUniversity.

1. EverycomputeraccountissuedbySouthernNewHampshireUniversityremainsthe

propertyofSouthernNewHampshireUniversity.Thepersontowhomtheaccountisissuedisresponsiblefortheaccountanditsuse.ThisresponsibilitycontinuesuntilthepersonisnolongerastudentoremployeeofSouthernNewHampshireUniversity,atwhichtimeallrightsandresponsibilitiesregardingtheaccountareterminated.Theindividualmustkeeptheaccountsecurebykeepingthepasswordsecret,bychangingthepasswordoftenandbyreportingtotheCFAstudentsupporthelpdeskwhenanyoneelseisusingtheaccountwithoutpermission.Usinganotherperson’saccountorallowingsomeoneelsetouseanaccountmakesbothpartiespotentiallyliabletodisciplinaryaction.

2. TheuseofSNHUnetisprohibitedfor:

• illegalpurposes• transmittingthreatening,obsceneorharassingmaterials• interferingwithordisruptingnetworkusers,servicesorequipment(disruptions

include,butarenotlimitedto,distributionofunsolicitedadvertising,propagationofcomputervirusesandusingthenetworktomakeunauthorizedentrytoanyothercomputersaccessibleviathenetwork)

• profit-makingfromthesellingofservicesand/orthesaleofnetworkaccess• excessiveprivateorpersonalbusiness

3. Thefollowingactivitiesarespecificallyprohibited:

• tamperingwithSouthernNewHampshireUniversity-ownedcomputerorcommunicationhardwareandsoftware

• definingand/orchangingIPaddressesonanymachine


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• interceptingorattemptingtointercepte-mailandfiletransfers• originatingorattemptingtooriginatemailfromsomeoneelse• attemptingtologontocomputerswithoutanaccount(otherthanusingguestor

anonymousaccounts)

4. DatawithincomputeraccountsissuedbySouthernNewHampshireUniversityareprivate.AccesstodatawithincomputeraccountsissuedbySouthernNewHampshireUniversitywithoutwrittenpermissionoftheownerisprohibited.However,ifthereisprobablecausetobelievesuchdatafilesorprogramscontaininformationrelevanttoaSouthernNewHampshireUniversitybusinessrequirementorlegalproceeding,apersonotherthantheauthorizedusermayexaminesuchdatafilesorprograms.PermissionforsuchaccesswouldbegrantedbySouthernNewHampshireUniversity’sVicePresidentofOperations.Accesstoaccountsand/ordatabytheDepartmentofComputingResourcesforroutinecomputersystemsmaintenanceworkispermitted.

5. BackupcopiesofalldatainSouthernNewHampshireUniversitycomputeraccountsaremaderoutinelytoprotectagainstlossofdata.Noexceptionscanbegranted.

6. RequeststowaivesomepolicieswillbereviewedbytheDirectoroftheDepartmentofComputingResourcesonanindividualbasis.Undernocircumstanceswillawaiverbegrantedthatviolatesstate,localorotherlaws.

7. ConfirmedmisuseofSouthernNewHampshireUniversity’scomputingresourcesmayresultinoneormoreofthefollowingpunitivemeasures:

• lossofaccesstocomputerresources• requiredrepaymentoffundsexpendedinunauthorizeduse• expulsionfromtheUniversity• terminationofemployment• legalaction

Theprohibitedusesasdefinedabovemayalsoviolatestateandfederallaw;thuscriminalpenaltiesmayalsoapply.

VoluntaryDisclosureofDisabilityIfyouhaveadisabilityandareseekingaccommodations,pleasecontacttheOfficeofDisabilityServicesatSouthernNewHampshireUniversity,locatedat2500NorthRiverRd.Manchester,NH03106,bycalling603-644-3118.

Inordertobeconsideredforservices,documentationverifyingadisabilityisrequired.Documentationguidelinescanbeaccessedonlineathttp://www.snhu.edu/1347.asp.ForfurtherinformationregardingDisabilityServicesatSNHU,pleasevisithttp://www.snhu.edu/603.asp.

DisclaimerThiscatalogisneitheracontractnoranofferofcontract.Everyeffortismadetoensurethattheinformationinthiscatalogisaccurateanduptodate,buttheUniversitycannotacceptliabilityforanyerrorsoromissions.Fees,deadlines,academicprograms,competency-basedprojectsandpoliciesaresubjecttochangewithoutnotice.


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AppendixAAuthorizationforDisclosureofNon-DirectoryInformationFormTheFamilyEducationalRightsandPrivacyActof1974(FERPA)isalawthatisdesignedtoprotecttheprivacyofyourpersonalandacademicinformation.YouhavetheoptiontosignawaiverthatallowsCollegeforAmerica(CFA)atSouthernNewHampshireUniversity(SNHU)toreleasespecificinformationaboutyoureducationrecordstoanindividual(e.g.,spouse,partner,parentorguardian)ortoyouremployeroraffiliatedorganization.Thisreleasemayoccurbothonaregularbasisandattherequestofanindividualoranorganizationyouindicateintheformbelow.Pleasenotethatstudentswhoseaffiliatedorganizationsarecoveringtuitioncostsmayberequiredbythatorganizationtosignthisform.

Belowareexamplesofthetypesofinformationthatcouldbereleased.CFAandSNHUwilluseourbestjudgmenttoneverdisclosemorethannecessary.

AcademicProgress–orientationprogress,thenumberofandspecificcompetenciesmastered,pacetowardsgraduation,andlastdateofactivityintheCFALearningEnvironmentLearningCoach–name,contactinformation,andfeedbackfromyourLearningCoachBillingRecords–statusofyourtuitioninvoice.Thisinformationwouldneverincludepersonalfinancialrecordsorfinancialaidstatus.EnrollmentStatus–YourcurrentstatusasaCFAstudent,including:enrolled,leaveofabsence/hiatus,studentinitiatedwithdrawal,LearningCoachinitiatedwithdrawal,oradministrativewithdrawal.


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FERPAWaiverIherebywaivemyrightsundertheFamilyEducationalRightsandPrivacyActof1974(FERPA)andauthorizefacultyandstaff,and/orrepresentativesofCollegeforAmericaatSouthernNewHampshireUniversitytodisclosemyeducationrecordstotheindividualororganizationindicatedbelow.

Student’sPrintedName

Student’sSignature

Student’sCFAEmailAddress

DateofSignature

ReleasetoIndividualOnly

(e.g.,spouse,partner,parent,guardian,etc.)

Individual’sRelationshiptoStudent

ReleasetoOrganizationName

ReleasetoIndividualatOrganization

OrganizationAddress

ExpirationDateofAuthorization:Thispermissionwillexpirefouryearsfromthedateofreceipt.


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AppendixBAuthorizationtoPreventorResumeDisclosureofDirectoryInformationForm

StudentName: StudentID:

AtSouthernNewHampshireUniversitythefollowingitemsaredesignatedas“DirectoryInformation”undertheFamilyEducationalRightsandPrivacyAct(FERPA):

Student’snameAddress(es)Telephonelisting(s)ElectronicmailaddressPhotograph(s)Fieldsofstudy(major(s),minor(s),etc.)Datesofattendance/EnrollmentstatusAnticipatedprogramcompletiondateClasslevelParticipationinofficiallyrecognizedactivitiesandsportsWeightandheightofmembersofathleticteamsDegrees,honors,andawardsreceivedThemostrecenteducationalagencyorinstitutionattended

CHOOSEONE:

☐AuthorizationtoPreventDisclosureofDirectoryInformationUnderFERPAyouhavetherighttopreventthedisclosureofdirectoryinformationtonon-institutionalindividualsand/ororganizations.Thismeansyournamewillbewithheldfromhonorslists,theCommencementProgram,etc.Informationconcerningyourenrollmentandgraduationstatuswillnotbereleasedtoprospectiveemployersoreducationalinstitutions.Pleasecarefullyconsidertheconsequencesofanydecisiontopreventdisclosureofdirectoryinformation.SNHUassumesnoliabilityforhonoringyourinstructionsthatdirectoryinformationbewithheld.

IexercisemyrighttoblockSouthernNewHampshireUniversityfromreleasingmydirectoryinformationtonon-institutionalindividualsand/ororganizations.Ihavereadtheaboveparagraphandunderstandtheconsequencesofmyaction.

StudentSignature:______________________________________Date:________________

ExpirationDateofAuthorization:_______________(ifnoneisspecified,thetermsofthisreleasewillexpirefouryearsfromthedateofreceiptintheOfficeoftheUniversityRegistrar).


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☐AuthorizationtoResumeDisclosureofDirectoryInformationIherebyrevokemypriordisclosureblockand,effectiveimmediately;authorizeSouthernNewHampshireUniversitytoreleasedirectoryinformationtonon-institutionalindividualsand/ororganizations.Allotheracademicinformation,suchasgrades,GPA,schedule,willremainconfidential.

StudentSignature:________________________________________Date:______________

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