Academic Audit Report Sample
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Transcript of Academic Audit Report Sample
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7/30/2019 Academic Audit Report Sample
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ACADEMIC AUDIT REPORT
M.S./M.Sc. (Q.M) & H.R.M.
PIQC/SUPERIOR UNIVERSITY LAHORE
PIQC INSTITUTE OF QUALITYPAKISTAN
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Audit Findings:
A comprehensive academic audit was conducted by PIQC on June 14, 2009 in order to evaluate the effectiveness of M.S./ M.Sc (Quality Assurance
Management) & Human Resource Management. Following strategy was followed during the course of this audit:
Students feedback forms were circulated to the relevant students for obtaining the feedback based on blooms taxonomy. Students have torate the learning level achieved in case of each topic taught in that particular subject class. Also they have to show the motivation level in
each relevant topic. They were also asked the following questions:
a) Consideration of topic from this course for researchb) Application of this course in your present jobc) Relevance of the subject to career in general
Interviews of the students (in the categories of below average, average & above average) Informal interviews of the faculty members of H.R.M (Organizational Behavior, Compensation & Performance Management) and
Q.A.M. ( Q.M.S. & Metrology)
Following were my observations during the course of audit based upon my personal observations and suggestions from students and teachers:
i) Class timing discipline is not being implemented by the students in its real perspective. Classes of both disciplines have to start at 09:30a.m. but up to 11:30, the students were coming. And the instructors are marking their attendance as well. Now I wonder the time of
lecture which has been passed how he / she should cover or make up. Timing discipline should be followed at every cost.
ii) Class discipline should also be strictly followed. A presentation of assignment was being delivered by the students of M.S. Humanresource Management. As soon as a group of students delivered the assignment, that group went out of the institute and same practice
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was being followed by other fellows. I would strongly recommend that students must also attend the presentations of the fellow groups
as well so as to enhance the learning levels. And instructors must also make this practice implement able.
iii) Cheating, a very chronic problem. It has been pointed out by the extraordinary students of the class (H.R.M.) that this practice isfollowed up to the extent that they are saving their data in the memory of mobile phones and going to wash rooms for studying the same
and then copying it in the class room. Mobile phone usage should be strictly prohibited at least during the course of exam in order toavoid the bad repute being created with this practice.
iv) Theoretical levels of the topics are being addressed most rigorously but their practical level is poor in some of the areas as shown in theannexure attached in the coming sheets. It must be essential for every faculty member to discuss the relevant case studies with the
students so as to inculcate the practical application of the theory. If it is possible some relevant videos or clips must also be arranged in
order to create interest or motivation in the subject concerned.
v) M.S. and M.Sc levels should be treated on separate basis because the research is being primary element in case of M.S. programmewhereas students belonging to M.Sc programme are mostly the practicing Managers.
vi) Library and net facilities are not available here at PIQC on Sunday.vii) Scheduling of the courses should further be improved. If some of the classes have been missed, the topics should not be covered in the
same time, a weeks time or so should be enhanced in order to cover the topic.
viii) Defined Course outcomes are not relevant to the course outline defined. So these objectives must be revised in relevance to the coursecurriculum and to enhance the analysis and synthesis levels of knowledge amongst the students.
ix) Facilities like generators & multimedia should be improved upon in this load shedding atmosphere.x) Schedules of the classes should be well organized. Deviation from the planned schedule should also be addressed in order to find out
the root cause of the problems. It is suggested strongly to compare the plans both designed and implemented.
xi) Attitude problems have been reported by the students that the students coordinator is very rigid and deal with the students like enemiesand no cooperation is available from her side. I have probed in to the matter but no solid point came out of the discussions with the
students.
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As instructors, its our prime responsibility to impart learning up to the level of Application, Analysis
and Synthesis and this is quite evident in case of teaching of Leadership & Organizational
Behavior. And also if we see the box plots of Organizational behavior, the motivation level amongst
the students is on the higher side as level 1 represent the least level of motivation and the level 5
represents the highest level of motivation.
Powe
r,Politi
cs&Ne
gotiaton
Perception
&Decisi
onmaking
Organiz
ationalS
tructu
re&workd
esign
Organiz
ational
Cultu
re
Organiz
ation
alCh
ange
&Stre
ssManag
ement
Motiv
ation
&Valu
es
Leadership
Intro
toOB
Grou
pBe
havio
rs&Team
Attitu
de&Job
Satis
facti
on
5
4
3
2
1
Topic
Motivatio
nLevel
Boxplot of Motivation Level of OB
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The class of Compensation & Performance Management is mainly focused on imparting Application
and analytical level of learning. We must also focus our attention to impart synthesis level of
learning amongst our students.
If we look at the box plots of Compensation & Performance Mgt. it is quite evident that motivation
level of students is quite weaker and steps be taken by changing the teaching methodology or style,
to enhance this level as in most of the cases, the lower whisker starts from 1 which is the least degree of motivation.
Strat
egic
&Ge
neral
Con
siderat
ionofP
erfo
rman
ceMgt
Objec
tives
ofC
ompe
nsation&
Rewa
rds/In
centive
Pay
Introdu
ction
toComp
ensatio
n
Group
Beha
viors
&Te
am
Exte
ndingCom
pens
ation
Syste
m
Desig
ningPe
rform
ance
App
raisalS
yste
m
Desig
ning
Comp
ensatio
nSyste
mEm
ploye
ebe
nefit
s
Desig
ningCom
pens
ation
Syste
m
Cond
uctin
gAp
praisa
ls
Comp
ensation
Poli
cyFram
ework
uilding
Pay
Stru
cture
that
reco
gnize
indiv
idual
Cont
ribution
5
4
3
2
1MotivationLe
vel
Boxplot of Motivation Level of C & PM
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INTEREST LEVEL FOR CHOSING TOPIC FOR
RESEARCH FROM THIS COURSE
0
5
10
15
20
Compensation &
Performance
Mgt
O.B. &
Leadership
Recruitment &
Selection
SUBJECTS TO BE CHOSEN
No.s
ofRespondants
No
Yes
May Be
Not mentioned
APPLICATION OF THE COURSE IN JOB
0
5
10
15
20
25
Compensation &
Performance
Mgt
O.B. &
Leadership
Recruitment &
Selection
COURSES
No.
ofrespondants
No
Yes
May Be
Not mentioned
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In case of SPC techniques, the main focused area of learning level is knowledge and
comprehension while it is strongly recommended to focus the attention on application, analysis and
synthesis level of learning as well.
If we talk about level of motivation, mostly responses fall below 3 and lower whisker starts from
least degree of motivation 1.
Sys.A
pproa
ch&
Quality
Mgt
Sampli
ng
Process
Cap
abilit
yAnalys
is
Pro
babil
ity&St
atisti
cs
Measu
rementS
yste
ms
Implemen
tatio
n;TQM
&QFD
Graphic
alTe
chniq
ues
D.O.E
ControlC
harts
BASIC
CONC
EPTS
Adva
nced
Topics
5
4
3
2
1
Topic
MotivationLevel
Boxplot of Motivation Level of SPC
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Syste
mof
Unit
s
Q
uality
Syste
ms
Metrolo
gyApplic
ation
s
LabMgt
Std.
ISO
17025
Intro
toMetrolog
y
Inspe
ction
s
Calib
ratio
n
BASI
CCO
NCEP
TS
5
4
3
2
1
Topic
Motivation
Level
Boxplot of Motivation Level of Metrology
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In this case as well, knowledge and comprehension level of learning is mainly focused .Now we
must turn our efforts towards imparting application, analysis and synthesis level of learning as well.
If we look at the box plots of motivation, most of the responses fall on the highest level of motivation 5.
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R
esou
rceMg
t.In
frastr
uctu
re&
worke
nviro
nment
QM
SPrin
ciples
&Req
uirem
ents
QMS
Aud
iting&
Certific
ation
Q.Po
licy,QMS
Planning
,Respo
nsibilit
y&
Autho
rity,
Mgt
.Review
Q.Man
ual,C
ontrl
ofD
oc,Mgt.
Com
mit,
Custo
merFo
cus
Purcha
sing,
Contrl
ofp
rod.
&se
rvice
prov
ision
s
Plan
ningof
pro
duct
realiz
ation
, custo
merr
elated
pro
cesse
s
Monit
oring
&mea
sure
ment
ofp
roce
sses
Fund
amental
sofQ
.M,MIS
UDER
STAN
DING
S
D
evelo
ping
effec
tivedo
cuments,
QMS
Pro
jectM
gt
Custo
mer
commu
nicati
on,d
esign
&dev
elopm
ent
lof
mon
itorin
g&measu
ringe
quip.
,mea
sureme
ntof
custo
mers
atisf.
IQA
5
4
3
2
1Mo
tivationLevel
Boxplot of Motivation Level of QMS
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INTEREST LEVEL FOR CHOSING TOPIC FOR RESEARCH
FROM THIS COURSE
3
5
2
3
1
5
1 1
0
0
1
2
34
5
6
SPC Metrology QMS
SUBJECTS FROM WHICH RESEARCH TOPIC IS TO BE
CHOSEN
N
o.sofRespo
ndants
NoYes
May Be
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APPLICATION OF THE COURSE IN JOB
1
0 0
2 2
6
3 3
11
2
001
2
3
4
5
6
7
SPC Metrology QMS
SUBJECTS OF APPLICATION IN JOB
N
o.sofrespo
ndants
No
Yes
May Be
Not mentioned
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Most of the participants respond that Quality Management system application in their job is on the higher level and application of SPC and Metrology
is on the lower level.
The upcoming slide shows that SPC is most relevant to the careers of students / professionals in
their job, then is the level of QMS and Metrology is least relevant to their careers in general
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RELEVANCE OF THE SUBJECT TO CAREER IN GENERAL
0
1
0
7
2
6
0
3
1
0
1
001
2
3
45
6
7
8
SPC Metrology QMS
SUBJECTS CHOSEN
N
o.sofrespo
ndants
No
Yes
May Be
Not mentioned
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CONCLUSIONS:
Based upon the severity of problems encountered following is my proposed priority:
Course objectives / targets should be redefined in line with the course outline and keeping in view the bloomstaxonomy.
Motivation level of students in the subjects of Metrology, SPC, Recruitment & Selection, Compensation and PerformanceManagement is on the lower side. This is to be enhanced by changing the teaching style / methodology/ by enhancing
group discussions / by sharing views.
Practical aspect of the courses should be primarily focused and every subject of course must also be supportedby real life case studies. Group discussions should further be enhanced keeping in view that we have to inculcate the
analysis as well as synthesis level in our students, not just the knowledge or comprehension level. M.S. and M.Sc
programmes should be focused separately.
Cheating is very simple issue to be resolved. Just we have to announce our policy with regards to this issue andsame policy should be implemented.
Class timing and class discipline issues must be resolved immediately. Only 15 minutes relaxation is to beprovided and after 15 minutes, the student must be marked absent and it should be the responsibili ty of the instructor.
PRESENTED & COMPILED BY
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